Took the my sons car in for an oil change, despite being short staffed and some challenges that the day presented, they took good care of me and the car. Being a woman I often get poor treatment but the guys at Walmart are great. I have taken multiple cars there and I have excellent service everytime.
Fastest and friendliest most organized walmart auto care center Ive ever been too. Did I mention clean! Not the grubby back corner of waiting room. Thank you for a positive experience great work
Great service from the staff but in particular the gentleman with the beard and shoulder length hair. I didnt get his name.
3 hr wait for oil change and he wouldnt even let me leave, couldnt give me a call at 2.5 hour mark nothing.... no customer service
Didnt have to wait long and the employees were super friendly and very patient! Thank you guys! You rock!!
I had brake light installed and they was quick
Chillicothe store would not answer their phone. I tried to get in touch with them off and on for 2 hours. I finally decided to call elsewhere. Bought my tires from Tire discounters .
Poor quality service they take their time and refuse to answer their phones
Never answer there phone
Will never answer their phone. worst service in the world. The techs do not know a thing about automotive service. Wait times are ungodly ridiculous. I could manage the auto center better with my eyes closed. That is a guaranty.
Good quality, poor customer service . We called ahead of time no answer. We got there and had to wait 2hrs to get 2 tires changed out and the others rotated . After waiting they brought us the keys and had to send it back in. They took off the best two tires, left the crappy two on and put the two new ones on the front, when we specifically asked for them to go on the back . After receiving the car a second time they put the better tires back on but still didnt move the new ones . After receiving the car ready for check out we asked for management politely and didnt received help we payed for them and left . Very unhappy, we will not be back and I highly do not recommend going to Walmart Tire and Lube .
Great service
Was second customer at 7 am. One person ahead of me, he was getting oil change. I needed one tire changed. At 9:30 they finally pull my car in. Then everyone went break. Did not get out of there til 10:30. Will buy tires and have someone else put on next time.
If they tell you it will take 2 hrs for an oil change plan on 4. They lose more business then they get because its the slowest place.
Waited over two hours after being told it would take an hour to an hour and a half and car was not even touched. The guy told us after this it should be 20 more minutes. Waited another hour for job to still not be done. After about 20 more minutes the job was finally completed and after already upsetting my mom the guy decided to make a very inappropriate joke. All we wanted was a tire change.
Slow service
I dont know who they hire here but the people are about worthless. We ordered tires from them went to have them put on and they refused to put the tires on the rims because they were afraid theyd scrath the rims. We went to our small town auto place and they did a perfect job and it was cheaper then walmart was going to charge. Save yourself the troubke and go somewhere else
I bought 2 tires. They took FOREVER! initially, I was told 45 minutes, but it took over 3 hours. I got sick of sitting around after about 2 hours and asked that they call when finished, and they didnt. When I called to ask if it was done, the guy said well yeah, its been done for 45 minutes!
I had to Waite for hours . My prepaid for tires got cancelled. And the money got sent back to my Aunt who bought them and dont live in this state. But after waiting for hours. Wal-Mart paid for them. And all I had to pay was for them putting them on the car.
The service is not worth the price of admission these people are rude.very slow and will pass u up even with appointment
Terrible they put wrong size tires on my truck, wasted two days over that bull.
Always have great service at the auto center
Slowest place in town. If they tell you 1 hour it will be 2. Paid $5 more at another place and was out in an hour.
They dont have real mechanics, just wanna bes. Dont seem to know much about cars and service is horrible.
Techs move like zombies, would never make it in a flat rate shop and if this is a flat rate shop they are losing money. Doesnt take 2hrs to change oil.
Such a long disastrous story I dont have the energy to write it out but if walmart didnt have the best price on tires in town I would never deal with these clowns again!
Dont go if you have anything to do for the next 5 hours.
Put the right size tires on this time LOL
Great service
They do ok
Great service
Pitiful