The first time visit, Dr.Soong and his staff are so professional and sypassion. The vision exam procedure was easy and he explained every question clearly. They are very patient and easy to communicate, so kid didnt feel fear. They accept insurance, glasses price is very fair. I highly recommend him to who wants an optometrist to take good care of their eyes.
I can’t imagine a better optometrist in town. They have a very professional and friendly staff. I contacted them with an eye issue and they were able to fit me into the schedule in an extremely timely fashion. They are also following COVID protocols and I felt very safe and comfortable. I would highly recommend going to this place!
This review is for Dr. Steven Soong. He is very knowledgeable and takes the time to explain everything to you in detail regarding your eye health and answers all your questions without making you feel rushed. They have safety measures in place during covid, with HEPA filters throughout the office, in addition to ensuring everyone wears a mask and taking temperatures of all entering people/patients. Because I was a cash patient, he blatantly states his honest opinion that I should wait until I am on a vision insurance instead of spending hundreds out of pocket, while ensuring that my lenses are still safe to use, instead of trying to oversell to me at a profit. Highly recommend him/this optometrist to all.
Clean office, super helpful and extremely nice office staff and doctors. 10 out of 10 would recommend.
Found out about this spot from my girlfriend was not disappointed staff are friendly and was seen on my appointment time along with getting my glasses before the estimated arrival time
I am happy and satisfied that i choose to take my son, Jordan to Dr. Sophie to get an eye exam. This is his first time and i was nervous. From my personal experience, the optometrist are always in a hurry and do not provide a handful of information.Dr. Sophie took her time with Jordan and made him feel comfortable. She provided so much more useful and knowledgeable information then most optometrist. I felt that she did an exceptional job, gave educational information, and her staff are very nice.
Had a great experience getting my eye exam done at this optometry office. The front desk staff were helpful and friendly, and Dr Steven Soong was informative and thorough as he performed the eye exam. I also purchases a new pair of glasses after the visit as my old pair was getting on a bit, can’t wait to try them on! Overall, highly recommended!
Dr. Soong really makes an effort to get to know each of his patients. He is extremely informative and clarifies any questions you ask him. The staff is also super friendly and welcoming. They take the time to assist you with any concerns you have. You can tell that they want to provide the best possible service to give you a wonderful experience. Also, very clean and modern atmosphere. An all around amazing place with exceptional service!
If you’re looking for exceptional, passionate, kind optometrists and opticians, look no further than Bright Vision Optometry. Right when you walk in, you get greeted with the biggest smiles and the doctor is amazing. He makes you feel like family right when you walk in. He explains everything to you so well. You can feel the love and passion he has for his job. The opticians are so sweet and helpful and helped me find such a cute pair of glasses! The process from beginning to end was flawless. If you need glasses or your eyes checked, come to Bright Vision. Best decision I made all year!
Walked into a very good looking office, the lobby was clean and the front desk staff was very nice and helpful. I was seen quickly and my need was taken care of. Great optometry clinic will Recommend to friends.
This place has great customer service, and I love that you can book appointments quickly online. The staff were friendly and organized, and the office was so clean! Coming here from now on.
Above and beyond customer service! I dont like to review places, but this is an exception. I recommended this optometry office to my sister and she was also pleased with her experience. I want to thank the office for their great knowledge, service and care for clients.
Dr. Soong is a kind and knowledgeable professional. He was extremely patient and took his time to answer all of my questions. Thanks to him, I was able to better understand the way my astigmatism affects my vision and needs. Better yet, I left with a snazzy new pair of Ray bans that I wear all the time. The office is extremely clean and modern and the staff is beyond courteous. Will definitely be returning in the near future!
I have seen a handful of optometrists in my lifetime, and I have never been as welcomed as I have been at Bright Vision Optometry. Dr. Hsu was incredibly kind and helpful. The office culture is very healthy and it was obvious that they genuinely care about their patient
Very friendly and professional staff who strive to provide the highest quality of service for you.Dr. Soong is very knowledgeable and its clear he wants the best for his patients and staff, and he genuinely cares about each and every one of them. If you have any questions at all, feel free to ask him because he loves to educate patients about their eyes, what to do to take care of them, and will work with you to find the best lifestyle fit for you.Michael and Adrianna are also very nice and can assist you with glasses & contacts fittings and answering any questions you have!
I highly recommend this Optometrist. I have a difficult prescription and I am very impressed with the amount of time and care both doctors at Bright Vision have given me. I also love the fact that I can make an appointment online. If you are looking for an Optometrist, please check out Bright Vision in Chino Hills.
Dr. Soong is a very professional and thorough optometrist. Every eye exam he has given me was very professional and thorough. He explained to me the pros and cons of having contact lenses with my particular situation, which was very informative. It is safe to say that I will not be needing to go anywhere else for my optic needs.
Professional and polite staff. And Dr. Steven S. took the time to explain everything. He was just awesome. Love this place!!!
The staff was incredibly kind and helpful even after I had been there past closing time. I will definitely be going back.
Its always hard finding a pair of sunglasses that look good on me. The staff at BVO was extremely helpful and helped me find a great pair at a great price! Would definitely come back. They have a great selection.
Dr. Steven Soong is a cool, friendly, diligent and knowledgeable-- I believe that finding all these things in one optometrist is rare. He answered all my questions and was patient in informing me about the processes during the eye exam. I also LOVE that they are a newer clinic so they are more tech savvy. Cant wait to pick up my new glasses! Thanks Bright Vision Optometry!
Had some face trauma and eye trauma that I needed an exam to make sure there was no damage. Saw Dr. Steven Soong, he was very friendly and informative. He went through the process step by step and explain the process of what he was doing while examining my eye. It was very comforting and considerate, it help put my fears at ease especially the amount of head trauma and face trauma. I highly recommend this friendly family practice.
Happy customer here. Great service and good experience overall! Im happy to have found my optometrist and office for life.
Excellent doctors, excellent staff, excellent facility. Everyone here is so helpful and friendly. I really look forward to getting my eye exam every year.
Dr. Soong is extremely patient and detailed oriented during my eye exam. He is also extremely knowledgeable in the contact lenses since I suffer from dry eyes with a bad astigmatism, so most contact lenses do not work well for me. His office is also located in the same plaza as 99 Ranch with a Costco across the street as well. I will definitely be back again next year!
Great selection of eyeglasses frames. I scheduled my appointment online which was super easy. Highly recommended for your next eye exam!
I came here for my eye exam 30 min before closing time due to traffic. I appreciate the patience and understanding of my traffic situation. Dr. Steven Soong took his time and didnt rush my appointment at all. He was very thorough with the exam and did all these tests that my old optometrist didnt do. Super happy with my visit! Thanks again for my new contacts!
Such an amazing optometry for both contacts and glasses! Both Dr. Sophie Hsu and Dr. Steven Soong are extremely knowledgeable and were very thorough with my exams answering any questions I may have. The staffs are friendly and helpful with their wide selection of frames. Did I mention it’s totally kid friendly?! There’s a kids play area with all sorts of toys and books for kids to entertain themselves Definitely recommending this place to all my friends and family !
Dr. Steven Soong and his staff are extremely helpful and cater to the needs of each patient. I leave Bright Vision Optometry feeling that I have been treated fairly and taken care of. Whether I need new glasses or a new prescription, Dr. Soong is there to help.
Dr. Soong is passionate about his work and taking care of his patients! Hes got great attention to detail and takes the time to educate his patients. The office has a beautiful layout and child friendly with a unique playroom for children to play in.
Dr. Steven Soong is very professional and wants what is best for his patients and will give his honest opinions and takes great care of them as well. Will be going to him only from now on, highly recommend him!
World class customer service and eye care, Dr. Soong and Connie go above and beyond to make sure I had everything I needed and more. There are thousands of other eye doctors in southern California but youd have a hard time finding an office that will treat you this well. Highly recommend.
Great place for both contacts and glasses! Dr. Steven Soong is very thorough and spent the time to make sure my glasses fit right and the vision is spot-on. Making the appointment was very easy, and I even got an email notification when my glasses were ready for pick up! Such great service and frame selection..Ill definitely be back and highly recommend BVO.
Great service and a large selection of glasses. Dr. Soong took a lot of time to make sure my prescription and lenses were perfect before getting them to me. One of my eyes has astigmatism and the other one does not, therefore I usually end up with less than ideal prescriptions. Dr. Soong made sure he corrected for these and now my glasses and contacts fit as they should.
This optometry store is great. Very modern with new technology. I was about to make an appointment online for a same day appointment. Connie was about to help me verify my insurance which was VSP and explained my benefits. Used up all my FSA on a brand new pair of Tom Ford sunglasses! Play area for the kids was a plus! Good experience overall. Highly recommended!
Dr. Steven Soong and the Bright Vision Optometry staff are the best in the business! Awesome selection and knowledgeable staff. This was my second annual checkup and did all the tests with their state-of-the-art equipment and learned that my eyes are healthy even though my vision is decaying because I had chosen not to get glasses in the past. Finally decided to get some and had a great experience getting my eyes checked, picking out frames and now I have some spiffy Oliver People’s frames for driving at night. Thank you BVO!
Over the past few years Ive had plenty of experiences with physicians and doctors. Dr. Steven Soong and his staff are always helpful and go the extra mile to ensure youre fully satisfied. Although I went in for my own check up and to get contact lenses, I had a question regarding an eye surgery my cousin was going to have and Dr. Soong did his best to offer his professional opinion and review of the procedure. Definitely would recommend to anyone else.
Dr. Soong took his time to explain each exams in detail and answered every questions I had. Very helpful and friendly staff, the office is clean, and theres a childrens play area.
I have nothing but good things to say about Bright Vision Optometry! To put it simply, the doctors and staff are very warm and welcoming, which is always what I look for first when considering to support a business.The office itself is very clean and professional looking. And best of all, their selection of glasses and sunglasses are amazing! Its hard for me to find good fitting frames for my large head (lol), but the staff was able to set me up with a pair of Oliver Peoples which I absolutely love.I was also in need of better contacts because my eyes get dry, and Dr. Soong was able to fit me into some daily lenses which made a huge difference with my dry eyes.My family will be coming here for their next appointment, and you should too!
Easy online appointment and email communication! Wonderful staff and doctor! I cant wait for my new glasses!
Love my new Olivers people sunglasses from here. Great and friendly service, will definitely come again!
This is my first time coming to BVO and the service was amazing! I found that Dr. Soong to be so knowledgeable and kind. The staff was very nice and they made the process really comfortable. Im definitely recommending this place for anyone in the area. This is now my optometrist! So thankful I found a place!! Thanks BVO!
I don’t even know where to begin with Bright Vision Optometry. Their work place is clean and tidy, the staff is extremely friendly, and they are helpful like no other. My doctor is Dr. Soong and let me tell you, he’s the most personable and professional doctor I’ve ever encountered. Dr. Soong is straight forward and never pressured me to purchase anything from him that was unnecessary. He definitely has your best interest at heart. He runs this practice with his sister which I find heartwarming as I’m all about the family business. Dr. Soong is worth the 30 minute drive for my eye exams and I can promise you that he’ll be worth your drive too!
Amazing! Great service, good selection and clean facilities. Dr. Steven Soong is a really great optometrist, very thorough and attentive. Love my new glasses and my husband got all his contacts ready for the rest of the year. Thanks BVO!
Just went for an eye exam this past weekend with Dr. Soong. BVO offers customized service to all their patients the moment you walk through their doors. The office is very modern and inviting because of the fun color palette. They also have a really great selection of frames, including Mark and Roth glasses (Some of my fave K drama stars wear these!), which I didnt even realize they sell in the US! I went previously for an exam and Dr. Hsu helped me get fitted for my glasses then. Both doctors and their assistants are very professional, courteous, and took the time to explain everything to me. Glad to see they have not skimped on providing great service!
I was in search of a new Optometrist and was recommended by a friend to check out Dr. Soong at Bright Vision Optometry. I am super glad that I listened! Everything about this place was great and they make everything convenient for the patient. I called and was able to make an appointment on the weekend, which is a plus. When I went in I had forgotten my insurance information but the receptionist was able to help me look up the information that was needed. After I was checked in, I waited no longer than 2 minutes to be seen by Dr. Soong. Being in the health care industry, I understand that providers some times may be behind on schedule so I was pleasantly surprised that I was being seen on time! Dr. Soong was very thorough in his examination and answered all of the many questions I had. He was very informative and knowledgable, and best of all he was very friendly and had excellent bedside manner. I had never had such a great experience at any healthcare-related facility. I definitely recommend coming here for all of your optometry needs!
I LOVED everything about this place! Dr. Soong provided a thorough exam and talked me through each step of the process. He is professional, knowledgeable, and friendly. He asked about my lifestyle and made a lens recommendation based on that. Best of all, he corrected my astigmatism that other optometrists never seemed to get right! I always assumed it could not be fully corrected, but now I know thats not the case. Thank you, Dr. Soong!OFFICE/FRAMES: Clean, modern, and beautiful! This office is a welcome change from your boring and traditional doctors office. Theres an amazing selection on frames and sunglasses, including Silhouette, Kate Spade, Hugo Boss, Tom Ford, and Ray-Ban. Theres even a wide selection of Universal Fit frames (i.e. Asian fit) for those who need a snugger fit on the nose. Kids frames are also available!Highly recommend!
Doc Soong is the man! Super friendly and knowledgeable staff, and the clinic environment is great!
Love this place! My forever optometrists!!! Dr. Soong and Dr. Hsu are both fantastic! They are very genuine and kind! I feel very welcomed every single time I visit. The staff is also just as amazing! Everyone always has a smile on their faces! The customer service is also unbeatable! I once had a visit with Dr. Hsu for really infected stye. After my visit, Dr. Soong followed up with a call to ensure everything was going smoothly! I also appreciate their electronic newsletter! They have great information and even recommendations for local eateries! This place is truly dedicated to their patients! I highly recommend BVO!
Great doctors. Speaks Chinese, i like it.
Dr. Soong is my homie.
Terrible service
I went to this store for the first time with my glasses. The store is clean and they have a lot of options for their glasses frames. It is worth recommending!
Dr. Song is very professional, friendly, comfortable, and able to communicate in Chinese! Very convenient.