Everything about the free quote, scheduling and install went relatively smoothly. However, there was a hiccup with the install and a little trouble trying to coordinate with them to fix their installation after part of it had failed.--------------Update ----------------After speaking with one of the owners concerning the issue they came out the following week to fix the problem. Second time around the techs came out, were respectful (they were the first time too), and did a professional job. The original problem I was concerned about is taken care of and the install looks great. Nice and clean. The owner gave me his personal number and asked that I contact him if I have any issues going into the future. He also thanked me for my original feedback and got me taken care of. It was nice that he was easy to talk to get the repair fixed. Stuff like this can be awkward but they made it pretty painless which was good for my introverted style.After talking to the owner and everything else I got the feeling that this Metz location has a mom and pop style and feel about them despite their corporate name. I think that it was a combination of a busy season and COVID-19 that created the isolated incident.Despite the hiccup I am happy with their final work. Thanks!Note: Photos are included from the first install and the second. Second is much better!--------------Update --------------------------------Old Review----------------A previous contractor did a hack job creating a transition from the AC into the attic. The AC blew apart the transition made of plenum/foam boards that funneled the air into the attic due to the massive airflow. This was the main problem we wanted Metz to handle in the first place. After they came out for the estimate we agreed that it would be easier for the techs to create a good transition if we got the duct work done also which was an additional $2-3k. I know nothing about HVAC so I trusted them to know what good was and to implement that solution. They came and did their work and were professional but when there were done I was surprised to find that they repeated the exact mistake the original contractor did. They installed the same foam boards but only with more tape and sealant (see photos). They came out on a Friday and the boards, tape and seal they put in didnt even last the weekend.Fine, no problem. I paid for this to be done right so Ill give them a call and let them know. One of the owners came out, he was also professional, and said they were obsessed about their work which was nice to hear. Things happen sometimes so no problem. He took a look and said that the transition should have been done in metal due to the size of the AC and then took measurements to have a metal transition made. He said he would talk to the supervising tech that came out for the original estimate and they would be in touch.I hadnt gotten a call back yet, and a more than reasonable amount of time had past, so I called the main office to see what was up. They said theyd have the owner or someone call me back. I got a call back the next day (today) from the super who did the estimate and he repeated some of what the owner had told me two weeks earlier but they clearly were not in sync. He then tried to tell me it would cost me an additional $600 to do the metal transition which was very similar in price to do the original work for this part of the HVAC service. I didnt appreciate that since the owner said that they would take care of it and do it right.----------------Old Review----------------
This was the first time having AC issues and first time using Metz Air and do not regret it. Every person I dealt with was professional and personable. From the scheduling personnel to the techs and even the billing rep were all very nice. The techs were very informative and patient with all my questions and concerns. I highly recommend their services; they are responsive, quick, and pricing is competitive.
We had Metz do a complete system replacement with new Trane furnace, AC, duct work, air scrubbers as well a split ductless system for an office. We can’t recommend Metz highly enough. Their attention to detail was simply amazing. This replaced a 17 year old system and the house, which we only bought last year, had that musty “old-house” smell. Not even 24 hours after the new system has been turned on, that musty smell is completely gone. Jacob, Murray and Short Stuff (Anthony) were awesome, their workmanship is highly commendable and they should be proud of the work they do. We simply can’t thank them enough. Not once did they assume they knew what we wanted, they always checked with us to make sure it was right, explaining everything along the way. Very professional and polite. And to top it all off, of all the bids we received (and there were several), Metz was the best! You cannot go wrong with Metz, your experience WILL be the best!
Choosing Metz Air was the best choice for us. They were on time for the estimate and the install. The installers were knowledgable and friendly. The son, (Nathan) and installer (Leo) explained the details of the install, they kept their work areas neat and clean and they showed pride in there work. I would highly recommend them to anyone looking for service or installation of a heating and air condition system.
Professional, hard working and wonderful people to deal with. They have been my AC people for many years and always will.. you can trust this family owned business. They are great friends and neighbors.
Metz Air Control replaced my 30 years old dying AC and furnace unit with a Trane energy efficient unit. The process from estimate to install was very smooth. Chris Ponce explained the differences with all the models. He even went out of his way trying to temporary get my old system running while waiting for installation date. The installation crew was very professional, David and two other technicians came on time and also replaced all the old air ducts and vents. They tested and show me how to operate the new system. Thank you Metz for a great experience!
Leo, Armandos and Jorge were Honest professional and very helpful. I will use them again and recommend them to everyone. By the way they cleaned up and did such good work. The whole experience with Metz was wonderful. My new air conditioner and heater work great. 👍
Great experience! I used Metz last summer for an AC repair, and knew when my 35-year old AC needed to be replaced, I would use them again. They ball park quoted me a couple thousand less than a large competing business. When it came time to replace, one year later, the actual price was still within the quote range, less actually. Installation was great, the crew was on time, and I’m loving my new unit. Trustworthy and reliable!
Now these days it is hard to find companies that has high standard and willing to help customers like it used to be. Most companies now just looking for a quick bucks with moral standards and bad attitudes. When I called Metz the ladies that answers the phone were very nice and helpful. The service tech named Brian calls before he shows up asked me questions and walked me through couple things to check. I was able to fixed the AC the first time. And when I called the second times he was very helpful and professional unlike other companies just want to show up and charge you. By no mean I believe companies deserves to be paid but they need to fulfill their responsibilities by getting the job done correctly and not doing patch up work hoping customers doesn’t know. Anyway, Brian thank you for all your help and services. I will definitely refer customers to your company.
Metz installed a brand new air conditioning system in our 95-year-old house. They did an amazing job. High quality work and attention to detail, both inside with the registers and outside with the installation of the condensing unit. Installation personnel were very friendly and courteous, and cleaned up very thoroughly after they were done working every day. So happy we chose them. I do a lot of my own work on my house, so when I do hire someone, my expectations are very high. The Metz crew not only exceeded my expectations, they blew me away with the extremely high quality of their work. Guess I can’t say enough about how great they are. They are five-star for a reason.
The gentleman who serviced my A/C was very knowledgeable and friendly. He cleaned the unit and checked all the necessary fluids. I have been using Metz A/C for years. I love this company.
You cant ask for better service! Bryan came out to our home to discuss the issue we were having with our AC unit and gave us the options to either repair a 30+ year old unit or replace with a newer, more efficient unit. I was expecting to replace the unit anyway and of course it made sense to do so. Bryan quickly sent me a quote online and everything was completed about 2 weeks later. The installation guys were very professional, polite and knew what they were doing. They were respectful of us and our property. After installation, we were shown everything that was done and given some guidance on doing some self-maintenance to help keep the unit running efficiently. I would HIGHLY recommend calling Metz Air Control for ANY of your HVAC needs.
The whole process from acquiring service to billing was very smooth. The crew that came to clean the duct inside my home were professional and thorough. They went up to the roof and seal the gap on the connection between the duct and the a/c unit and cleaned dead bees around it. They know what theyre doing.
Reason why I use Metz Business is because they are so honest. There employees are very, knowledgeable, and honest. My AC is 30 years old. Gabriel was here for a while to repair my AC. He tried different things. I was going to put 2 pounds of frion, because it was very low. He told me, he would not recommend me putting frion. Compressor is really working really hard, no tell when it is going to give out. Best thing for you would be to replacing the unit. I told him, I did not have the money. He understood. He told me. if later on I wanted to replace AC air conditioner. He would provide me with a price. Thank you Gabriel.
The only issue I had was with the cost of the capacitor installation and refrigerant replenishing, was a bit pricey. Overall was great service though. Armando took his time with the job and was very knowledgeable in HVAC systems.He answered other questions I had promptly and intelligently.
We were introduced to Metz via a Contractor who assisted with another job at our home, which necessitated that a vent be moved. We were impressed with their punctuality and professionalism. Since our AC unit was pretty old we decided to find out what they could offer us. Jorge came out to our home, listened to our needs and offered a proposal. A crew arrived on the day of service, and although young, they were extremely professional and polite-introducing themselves by name (as a retired teacher this is something I used to stress the importance of with my HS students). They worked steadily to complete the job in one day as proposed in the contract. I am very happy we made the decision to have Metz Air Control install our new unit and serve as our provider moving forward. Everyone has been nothing but friendly and helpful, from the Technicians on site to Norma in the office. I would highly recommend Metz.
Awesome Company!! We have used Metz Air a couple times in the past and have always been very satisfied with the work. This time we needed a whole new system. It was a two day job, on time both days, very professional, did a great job setting up drop cloths to keep everything clean. went over all the info for the new system, answered all questions. cleaned up everything prior to leaving, Went above and beyond. Employees were friendly and courteous. Very happy with the new system, Highly recommend!!
Our Tech Pedro provided my wife and I and in home assessment of our ductwork. Pedro explained in detail what are issues were and what the cost would be. Our installers Anthony and Ryan did amazing work and completed the install in one day! Our air conditioning has never worked better in 25 years with every room balance and great airflow. I highly recommend Metz Air Control for anyone wanting excellent customer service and a company that delivers results.
Excellent customer service !From the time the phone is answered in the office, to the moment they’re packing up, after a job well done, they’re absolute professionals !We don’t / won’t, use anyone else !Forget the rest !Use the best ! @metzaircontrol !It’s always a pleasure to deal with John and his crew ! They’re extremely knowledgeable !We had an issue with our unit going out, and the thermostat too ! They were able to get to us in a timely manner, even though it was peak season and their phones were ringing off the hook !I highly recommend Metz Air Control !Next time we have an issue with our air, we’re calling Metz !😎✔️
I have used Metz air control for approximately 30 years they are prompt about making appointments very communicative letting me know exactly what theyre going to do and how much its going to cost upfront before the work gets started. Im extremely happy with them otherwise I wouldnt keep coming back to them year after year. I recommend them highly.
Everyone is knowledgeable and professional. Their work is very clean! Would definitely recommend Metz. We’re very glad we went with them!
They were great with customer service and really good about giving you what you need. Overall wonderful experience and glad with the service we got.
I had a very good experience using the company Metz Air. Their techs were good, clean, fast, dependable, and punctual. I would definitely recommend this company without hesitation.
Excellent professional services. Very responsive and prompt when requesting service. Good value.
We have used Metz for over 25 years. Always professional and excellent quality of service. We trust that them completely and wouldnt use any other company.Leslie
Armando was professional and courteous, and on time. He advised me of applicable products and solutions that I might be interested in. I have used Metz several times and am very pleased with their service!
Best AC company I have ever had work on AC. On their initial $77 visit to my home in Upland actually got unit to start cooling, and thoroughly explained the problems and options. Did not try to sell me a new system. I chose to rehab my unit and I am very impressed with all the work they did. They even discovered a problem with my venting inside and fixed that too. Even though I know I was not a huge job they fit me right in their schedule within the week. I’ve heard other companies won’t even talk to you until August! A true honest and professional company.
Experience with Metz was 10 out of 10 from first visit to last signature on install docs. I have used Metz for our HVAC needs for over 30 years they have never disappointed me.
Metz came out June 2020 to fix my AC. The guys that came were friendly and knowledgeable. They got the AC repaired in a timely manner. They answered all my questions and concerns and didn’t seemed bothered that I was asking.I also purchased their routine service package so another person from Metz recently came to check up on my heater. He was like the other two employees that came the previous time; courteous, friendly, and knowledgeable.
Great repair and service work completed by Chris. Showed up on time, was very respectful of health and safety protocols and completed the repairs in a timely manner. Very friendly and took the time to show me pictures and explain what the issue was. They will be my first call the next time I need service. Thanks Metz
Both technicians were professional, clean, and knowledgeable. The office is extremely friendly and that is everyone that helped, I remember Norma she took care of everything for me.Highly recommend to anyone.
This was my first time using this company and it was an overall great experience. I was kept updated on the arrival time of the technician. He was very professional and clearly explained what he was doing. I will definitely be using this company again!
Armando from Metz performed annual maintenance checkup and replaced our HVAC filter. System check revealed that a key capacitor was under spec even though AC was still, surprisingly working. Replaced the part, which no doubt prevented an untimely AC problem in the future.I will continue using Metz. They’re pricing is fair and they’re on time and always professional.
Very good service, Im use them for many years.
I had explained that my AC unit was working intermittently. Randomly shutting off, while the thermostat was still showing that it was cooling. The technician looked at the physical outside unit, making several calls, and looking like he couldnt figure out the problem (of course it was functioning at the time he came). He came into house and asked a bunch of questions about the problem, setting as he couldnt see any issues and it was working - totally get it. But he kept asking the same questions, I kept answering the same answers. I told him when it stopped working, nothing was on at all. He did he didnt know if it was the thermostat or the fan up in the attic. When I asked if he wanted to go take a look in the attic, he did no - he didnt know what he was looking for? I didnt understand why he wouldnt just go take a look. But he was noticeably frustrated that there was no evident issue. I told him thats why we called. He said he guessed it was the thermostat? To further take a look, he wanted to remove the unit off the wall. He pried it off the wall before realizing it detached, causing the anchor to yank out of the wall, and tons of drywall fragments to fall on my floor. He basically was like Oops, and continued to look at the unit. He had no idea what the problem was, so said he thinks it was a scheduling issue with the thermostat? I said weve lived here for 2.5yrs, never had an issue... why now. He said he didnt know. I asked why it would shut off if it was a schedule, but still show like it was on and trying to cool while the house got hot...he said he didnt know, I needed to take a video or picture of the problem? I told him there wasnt anything to video? He said he was going to reset my schedule (that we never set anyway) because he was trying to find some kind of solution but he didnt know the problem. I could tell he was frustrated and wasnt overly courteous with me - I told him I understood that we both didnt know why this malfunction was happening, which is why I called. No solution. He went to charge me and asked for $88, when I was told by the office person it would be $77. He was like, oh they told you that? And changed it to $77. I had to ask for my receipt so I had some sort of accounting of the money being taken since he just took my credit card and was typing into his phone. I guess I was frustrated by not having any results, the somewhat condescending manner in which the tech spoke to me, the difference in price quoting, and the brutish was he handled my equipment. It wasnt a horrible experience, but Ive definitely dealt with better AC technicians who were actually willing to investigate all my equipment to try and diagnose an issue.
Still leaked after he came out. Have not called them back to let them know.
I called Metz Air control and the service was great, fixed the same day.Great service thanks
I had my old AC repaired the first time. I eventually had my AC and furnace replaced and added a few things. I really would recommend them to anyone they were great, explained everything they did, how it works and answered all my questions.
Chris and Partner did a great job and provided valuable input in ensuring our AC worked well this season. They were very professional and courteous.
Got refered to this business. Ended up paying $65 for 10 minutes worth of work. The guy turned off my unit and never bothered to go past the box and furnace area.....got a second opinion and they could not understand what the problem was to do a routine maintenance. He never even stepped foot in the house to listen to the ac. Ended up with a $1800+ estimate when all I needed was maintenance for my unit.
Used them for an annual ac maintenance. Was easy to work with and was open and honest about everything. I will definitely use them again.
Metz cleaned the AC system and installed Iwave Air Purifiers. Their recommendations were good, service was on time, quality of service was great, and prices are very competitive.
Great experience from the initial contact through completion. Everybody was polite, professional and accommodating. They did a great job at a great price and we are extremely satisfied with Metz Air Control and would recommend them any time .
The repair man a young man named Chris was here on time and did a great job on our heating system. He went the extra mile to make sure everything was in good working condition when he was done. Very satisfied with his work.
From when our A/C failed, it was a very short time to get new equipment ordered, delivered and installed. Nice knowledgeable installers were very clean and careful in a hot and dusty attic.
I called Metz to ask for someone to take a look at our HVAC and address concerns we had about the system. They scheduled a free visit to diagnose the issue.Jorge was an absolute pro and was significantly more knowledgeable than the other 7 HVAC companies who came last week.I dont know exactly where their pricing falls since I havent been able to engage with them yet (battling home warranty company), but I do know that Jorge knows his stuff. Hes professional, honest, and compared to other HVAC companies I contacted in the Anaheim/Chino/Yorba Linda area, hes the only one even worth calling. Spent way too much money on stupid diagnostics with other companies.Thank you, Metz! And thank you, Jorge!
Very nice and informative and did a great job fixing my AC
I would definately use this company again. Customer service as amazing. System works great now. Highly recommend.
Amazing service. Princess Jasmin made the experience beyond better than expected. Because of her great customer service I will now be using this company for service from now on :-)
Absolutely loved Metz Air Control! Very Kind. Great Customer Service. If You’re Around the Area. I 100 would recommend !!!!! 10/10
First time using Metz and will definitely be using them again! Guys were friendly and knowledgeable. Overall great service.
The service was outstanding. Pedro was an excellent tech. The purchase and installation of my 3 ton mini split was great! Pricing was fair overall. I even had my thermostat installed along with my heating unit serviced. This company is very good with customer service and workmanship. I will definitely be using them again in the near future.
Metz staff scheduled us in a timely manner, arrived within the time stated, and remedied our air conditioning problem quickly with an affordable cost. The thermostat installed is easy to use and they also provided the instruction booklet.
Always look forward to Metz coming to make sure everything is in perfect working order. Thank God for Metz because they’re the best and we trust them!
The crew was professional, clean and friendly. I would highly recommend Metz Air for any future projects.Richard ToombsDiamond Bar, CA
Pedro who came out was well mannered respectful as he worked he explain what he was doing and why that was really helpful I would call him again
Customer service was excellent and they did a great job very efficient, I would definitely recommend their services and I will be using them indefinitely.
Metz installed my heater the following day after several companies assigned by Old Republic Home Warranty could not come through in 2 weeks. I requested Old Republic to assign the job to them so they can install my heater after enduring 57 degrees of bitter cold temperature inside my house for over 2 week. One company said carbon monoxide leak in the garage doesnt matter since I dont sleep in the garage anyway. One Stop Heat and Air received the equipment on January 2 but have other jobs ahead of me so I was rudely told to wait another 8 days! The installers of Metz were very professional and cleaned up after the work was done and waited to see if work was satisfactory. What a difference!
Replaced our A/C unit. Very fast, efficient and friendly!
Jon’ s crew was fast, efficient and very professional and neat.I would highly recommend their service over anyone.Sincerely, charlie and Bette
I had a received a quick call back from Meem and she was very helpful. I was explained everything on how it will be done and When we are ready we will definitely be call Meem back. Thank you for your service!
We were very pleased with this company. We moved into an older house and all the ducts needed to be replaced. They gave us honest and clear feedback about the damaged ducts, old damage from rodents and some ducts were even connected. They worked hard and got the job done in one day. They also replaced out filter and all the grates (vents). Very professional, great communication.
Brian quoted a reasonable price for a good unit. He didnt push for a more expensive unit and explained what was needed to fulfill our needs. His two guys Chris and Ryan were professional and respectful. They did a high quality job installing the new Trane unit. It looks very neat and tidy and is much quieter than our old system. Glad we chose Metz.
I recently had a new unit installed.Everything went as planned.I highly recommend Metz.
Once I chose to replace my AC system, I did request quotes from two companies. To my surprise, Metz literally beat the pants off of the competition’s pricing structure, and for nearly identical new components and services.Quick response to schedule an appointment, and a courteous front office. Knowledgable field personnel answered any question I had, and took care of the interior and exterior of my home during the installation process. From beginning to end, Metz Air Control did a great job.
Armando was very professional and helpful. Have more work to schedule in the near future.
Services were awesome. Great employees. Very professional.
Excellent service! Very timely, effective & thorough.
Metz has done a great job for us and we are very pleased. They replaced our whole system that had been here since 1977! Easy to work with, great product and easy financing options.
It was very pleasant to work with you and thank for the information and service you provided.
My husband, two year old, and I recently moved into a new home within the area.With the upcoming rising temps, as well as health concerns amidst COVID and any potential new variations...reliable AC, as well as an iron-clad air filtration system throughout my home were absolute MUSTS.Upon initial consultation with Metz, until the job completion, the process was absolutely seamless! I mostly spoke with Meem- let me tell you, this young lady has such a steadfast, lovely personality- and not to mention a delightful sense of humor. As a new mom and homeowner my mind is always all over the place, but she was nothing but patient with me!Upon installation, their staff fully followed CDC protocol- masks always on, social distancing as much as possible, as well as frequent sanitation.Until COVID is nonexistent, my motto is that I’d always rather be safe than sorry. I am beyond grateful that this team was so on the same page with myself and my little family! :)My husband and I are complete newcomers to this area and all I can say is that we struck GOLD with Metz. We 1000% look forward to working with them on all of our future HVAC projects!
Chris was very friendly, and professional. He made sure to explain what he was doing and educate us on options for service and upgrades.
This company has earned my utmost respect due to their professionalism and quality of work.. i have used Metz for the past 16 years and they have never failed to give me the excellent service and honest evaluation of my AC equipment... if i could give them more stars, i would... one technician that i have been serviced by (Jorge) is very honest and dedicated and very knowledgeable with different equipment.. Metz Air and employees, thank you for your excellent service.. Frank Mena
The crew of 2 were prompt & deliberate on replacing the old unit & able to use it. They were very commendable.
At first I was disappointed with this service because we got a brand new heating system and when it came on it banged really loud it woke up my husband, the person we talked to said it was normal well I didnt agree and it continued getting louder and it became a nuisance . We called again and my husband told the person he didnt think it was normal. So out comes Chris from like 3:00 pm to 6 pm he adjusted it so that it comes on but doesnt scare the heck out of you! Thank you to the young man named Chris he is a gem!!
Prompt response and service. Knowledgeable and friendly. I would use them for update and repairs.
Great customer service!!!! Was given a quote and they were very friendly.
Our Contractor recommended your Company who initially installed our unit. That being said we’re extremely happy with your Company. We in turn recommended your company to our daughter and son-in-law. They are also happy with your Company. As they have been calling for bi yearly unit check ups and just recently had their unit replaced Great honest service and employees. Especially George. So when we need for unit to be replaced we will be calling Metz.
This is a good company and the tech was nice and helpful.
Jorge arrived in the early part on the window I was given so I didnt have to wait around all day. I got a message that he was on his way too. He quickly diagnosed the problem and resolved it without trying to upsell me a new system. They were very respectful of my home and put a cloth under their ladder and had booties for their shoes. I will definitely be using them for any of my AC needs in the future!
Repair went fine. The repair personnel were professional, courteous and neat
I have used them for years for all my heating and A/C needs and they have always provided me with excellent, trouble-free service.
Someone showed up 2 weeks ago, said they would email me a quote and never heard back from them. Guess Metz dont need the business! Very unprofessional!!!
Gabriel was wonderful to work with.
Easy communication and pleasure to work with. I appreciate that my rep wore booties in the home, mask, and ensured a clean environment.
I wanted to thank #metzaircontrol for giving a great overall experience. Not only was my install smooth but during these crazy times our rep followed all guidelines wearing a mask, gloves and bootie shoes. Jorge was very knowledgeable in his work and answered all my questions that I had. I would highly recommend #metzaircontrol. Thank you again for making me feel confident about my install and showing me all different options that best fit my needs.
I have been using Metz Air Control for over 20 years. Metz has professional employees who do outstanding work. The Metz family hires very knowledgeable employees since the familys name is on the line. They will recommend work that needs to be done but will not put pressure on a customer to get the work done. Their employees are very neat and respectful. Are they the lowest price A/C company out there. I dont know because I dont call any other company. But I do know I will get quality workmanship from Metz in an industry that short cuts and inferior work are possible.Rick G.
They showed up between the time frame given. They answered all questions I had and more.I have not had to have them come back out to fix anything.
Great service. Friendly professional staff.
Metz Air Control is very polite and professional, they handled the job and I will always use them for my A/C work.
On time, great work and service. Thanks to Bryan for the good job. Fair price too. Highly recommended.
Finally had my AC systems replaced. The guys at Metz Air came out and worked hard all day to take out two units out back and in the attic, and out in two great units and coils. COLD air and let the worksite clean and in order. Supper polite the entire time and kept me in the loop with everything they did. Great work.
Customer service as well as technician was helpful!
As a landlord who wants the best for my tenants and my wallet I have found the best of both worlds with Metz Air Control. On a previous home I made the mistake of going with the wrong company. I purchase a good unit at a good price but it took that company almost a year with multiple re-inspections to finally pass inspection. Mr. Pedro Peralta with Metz Air Control not only gave me the best deal in town but the work done on the home even impressed the City inspector. The attention to detail and the overall quality of the work had the inspector asking who did the work. When I told him it was Metz Air Control he smiled and said that sounds about right, they did a great job. I passed inspection on the first visit and was reassured that not only did a get a great deal I have quality work done on the home.In short for the best deal and quality work you need to give Metz Air Control a call and ask for Pedro Peralta.Thank you Metz Air Control and Pedro Peralta. Keep up the great work.
Jorge came to give our ac an annual inspection. Showed me potential problems that may be coming up with our 14 year old unit. Updated us on current government restrictions and requirements too. Jorge has always been professional and knowledgeable with us and our family. Love Jorge!
They were very responsive and their technicians were polite and explained everything along the way. Once inside the house they were very clean and careful.This is a second review of Metz. They came today with two technicians and tried to find the reason the downstairs hvac wasn’t heating. The system worked fine with no issues. They were here for 15 minutes and didn’t charge us for a show-up fee. Can’t speak highly enough for them.
They replaced my whole system, they were very professional, the 3 techs that came to do the work stayed as late as needed to have the system working to their standards ( very good standards) everyone that I dealt with was easy to communicate and attentive to my questions, I would definitely use their services in the future.
Dependable people. I have used them for quite sometime now 20 some years and always they have proven their excellent workmanship Jon is trustworthy. Thank you.
Great customer service. Clean, punctual and professional. Attention to detail
Awesome friendly service!