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Economy Furniture
16051 Co Hwy J, Chippewa Falls, WI 54729, United States
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Economy Furniture
Comments
Wi
Review №1

Good prices, good delivery.

Au
Review №2

Gwen was friendly, knowledgeable, and so helpful! Beautiful quality furniture. Fast delivery times. All around awesome!

Ki
Review №3

Its a very nice place nice people they help you out and they help you find things in the store what youre looking for and and plus they deliver

Th
Review №4

Great customer service. Great quality furniture and prices. Always get my furniture here.

Ph
Review №5

Hubby and I were looking for kitchen chairs for our rv. I was tickled because they had what I liked, and the price was right. Dave helped hubby carry them out to the car, I had locked the keys in the car. Dave immediately offered his vehicle, helped load the chairs and we were on our way. Now that is awesome service, and a great man. Thank you Dave, we will pay it forward.

ma
Review №6

Good place for furniture. Nice and polite staff

Sh
Review №7

The sales ladies was so polite and kind. She treated me like I mattered which unfortunately doesnt happen very often anymore!!!!

R
Review №8

Good selection, friendly staff.

Ja
Review №9

I would recommend them to anyone. Very friendly and very knowledgeable and saved us money as well

Ci
Review №10

I received my new recliner today...the delivery drivers were so very nice and helpful. What a wonderful shopping experience from purchase to delivery. THANK YOU!

To
Review №11

Excellent service, Gwen was very helpful and exceptionally patient. Most accommodating helping us narrow down the type of recliner that fit us best. Highly recommend this furniture store to anyone looking for quality.

Bi
Review №12

Dave has been our man for all our furniture needs for years now and has never failed us yet, quality choices available as well as service after the sale.

PE
Review №13

Just bought a couch, chair with ottoman, and two recliners from Economy furniture. Love the new furniture! And talk about great people to work with! Our first visit there, we found that April was also from Idaho!! Felt like home! Thanks everyone for great customer service and great, quality furniture.

Ch
Review №14

Great deal today! Large selection and variety, helpful and courteous employees, easy maneuvering through the store up and down. Would recommend to everyone

Ph
Review №15

Small town furniture with lots of great selection. Prices are reasonable and staff are awesome to work with. Definitely going back when in the area again.

Ad
Review №16

The staff is helpful, friendly and knowledgeable about the products and they have great pricing all year which is great.

Ki
Review №17

Just took delivery of my new counter stools and entertainment center. Love love! Dave and the team at Economy have always been the best to work with. My house is filled with their furniture! And Im sure there will be more....thanks guys!

Ru
Review №18

Decent place. Sales people are nice. Sales people. Got to be used to dealing with that system but otherwise they do a good job.

Te
Review №19

Excellent service, great products and selection, knowledgeable and friendly staff, and they went to great lengths to stand behind their products. This is the place to buy furniture. We also got a wonderful area rug. Go to Economy!

Sh
Review №20

Best prices around.Great customer service.

Ju
Review №21

Wonderful sales lady. Took great time to answer all of our questions, calculate a package price & didnt make us feel any pressure. Unfortunately, 2 weeks after we placed our special order and placed our down payment & were told 6-8 week to receive from factory, we were called and told that our product was no longer available in fabric of choice!! TWO weeks after llacing our down payment, they were uust placjng the order?! So, still waiting for furniture!

Aa
Review №22

Wonderful selection

Ti
Review №23

Great Service! We Recently purchased a new living room set. There was an issue with one piece. I called in and the man on the phone said he just opened the doors and asked if he could call me back in a little bit. He did just that and then we set up a service call for that afternoon. Tim came out and quickly figured out there was a bad wire from the factory and temporarily got us back in business while he orders the parts. Thank You for everything from start to finish! I highly recommend this place.

Ap
Review №24

We have recently bought a bed and adjustable base. We were not acknowledged at all by owner or a different manager who was lurking around. Our salesperson April was amazing! She was very knowledgeable and patient. Patient because in our visit she asked the owner Dave a question about a bed being in stock (as we were purchasing the bed) he still didnt acknowledge our existence and talked down to her in front of us the customers who were spending over $1800. Economy warehouse you are very lucky for having April as your salesperson...we would have been out the door without her. Dave is NOT his commercials!!! Good thing he doesnt have to deal with people directly anymore, hed be terrible!

Sa
Review №25

Ordered online and went over to pick up. Nice service .

Al
Review №26

Spendy!

Al
Review №27

I purchased a mattress here over a year ago and love it

Ro
Review №28

Great selections and service. Weve purchased 5 different pieces of furniture and are very happy with them.

Be
Review №29

Love the quality and beautiful furniture. Staff was pleasant.

Ke
Review №30

Had a great sales man, he was available for questions but did not push anything. And very quick service...love this place.

Mi
Review №31

I walked in looking for a medium firm twin mattress. Instead of telling me that they didnt have any, I was shown 3 mattresses. I came out with a too firm and hot memory foam topped mattress. I returned to Economy Furniture and again I asked for a medium firm mattress to trade for the first one I had bought. I had to choose between a soft mattress and a soft mattress with a pillow top. Any mattress feels good for 5 minutes. I didnt know it wasnt a medium firm until after sleeping on it. Then my back felt like the flesh was being torn from my spine. I tried to pay the restocking fee and give it back, but was told no because I had switched mattresses once before. I only came here because of the free delivery coupon I found online. I even live on the same street as Economy Furniture, but the delivery guys had to call and ask where I live because they couldnt find where I live on their GPS system. Now I feel like an idiot and am out about $400. I had to flip the pillow top upside down and put a camping mat on top of it to sort of tolerate it. I also have a $45 air mattress from Walmart that feels many times better than my new pillow top mattress when its right side up. A pillow top mattress has almost zero back support. I had to sleep on my air mattress for a few months, so I was not good at judging the firmness of the mattresses I tested in the store here. Good thing I discovered bed in a box options like Layla with free shipping, free returns, no restocking fees, etc. Those companies offer 100+ days to decide on a mattress with zero risk. Furniture stores like this must be put out of business for zero concern over ones health and money. If you dont have what someone wants, then say so. You dont need to just make a sale and wreck someones back for a tiny profit. The guy that picked up my return just went and took it straight to someone living in Arcadia. It was probably sold as new, so you could have at least charged me the restock fee and sold my current one as new too.

Ar
Review №32

Very helpful. Nice furniture.

Su
Review №33

Great prices and friendly people

Ka
Review №34

Lots of great deals. They work hard for you

Lo
Review №35

Good getting a queen bed on Wed delivered

Jo
Review №36

I purchased furniture here before and they stand behind what they sell. Large selection and fair prices.

Co
Review №37

Staff very friendly and helpful. Was able to answer most of our questions with no problem.

Da
Review №38

I never take the time to write reviews on products or businesses. I OVER research everything I buy so I can be confident going in that I will be dealing with top quality products and services. I EXPECT IT.With that said, The way I was treated at this business demands a review. In January of 2013, we purchased a sectional sofa here of a very reputable brand expecting it to last 10-12 years. A couple weeks after our sofa was delivered, we noticed there were some quality issues on most, but not all of the sections. I took pictures of the problems and returned to Economy Furniture to discuss the issues. They agreed that it was unacceptable and promptly contacted the manufacture to solve the issue.After it went through the channels at the manufacture they decided to replace the pieces with the problems and ask that the problem ones be shipped back ASAP.This is where Dave Lofquist at Economy Furniture stepped up and went above and beyond.Dave came to our house looked at the sofa himself, suggested that maybe a different fabric might be a smart choice for us ( which would mean telling the manufacture that they would be replacing the ENTIRE sofa, not just some pieces.) He then offered that the store would include a matching ottoman that we were considering ordering at no charge to us. He also informed the factory, that wether they liked it or not, the original sofa would remain in our living room until the replacement was delivered and set up.In this day and age of customer service being an afterthought or completely nonexistent once they have your money, I WAS TREATED BETTER BY ECONOMY FURNITURE THAN I HAVE BEEN BY ANY OTHER BUSINESS....... E V E R.I will never set foot in a different furniture store again.If ECONOMY FURNITURE doesnt sell it, I wont own it.

Da
Review №39

Me and my husband went to look at furniture and was very happy at the out come. Very friendly staff, thank you Ken and Dave!!

Pa
Review №40

Nice selection if all types of furniture. Nice helpful staff

Da
Review №41

Excellant service..no pressures sales,great prices

Jo
Review №42

Ive been going here for years. Fair prices good service and a large selection.

Ka
Review №43

So nice and helpful. Big selection.

Er
Review №44

Nice variety of furniture. Prices tend to be lower than the national chains.

Sc
Review №45

Always helpful staff great prices

Ri
Review №46

I like that they have stuff in stock

Ma
Review №47

Furniture seems to be good quility and they seem to be very helpful there

Th
Review №48

Friendly people and great selection of quality furniture.

Me
Review №49

Our home is filled with furniture from economy! Great quality, lots of options and great staff!

Br
Review №50

Knowledgeable, friendly, good prices, lots of choices.

Ji
Review №51

Great place to do business 👍

b
Review №52

Always find what I need there

Je
Review №53

Had a large selection I am not sure what I want

Mi
Review №54

Good quality furniture at affordable prices

Jo
Review №55

Bed hurts my back along with my gfs, and is very uncomfortable. she spent over 1000 dollars and when it comes to getting money back nope you must get a different one from there. WE DONT WANT ANOTHER ONE! WE WANT OUR MONEY BACK! rant over...

ca
Review №56

I like testing out furniture

De
Review №57

Very professional really cares about customer service.

Ca
Review №58

Great selection, small town service

Ta
Review №59

Great peices

Jo
Review №60

Very friendly, would buy from them again.

Ca
Review №61

Great recliner!

Ma
Review №62

Excellent customer service

Ch
Review №63

Very nice and helpful

De
Review №64

Felt they charged to much.

sh
Review №65

They have many styles.

Jo
Review №66

Love the place!!

Information
59 Photos
66 Comments
4.4 Rating
  • Address:16051 Co Hwy J, Chippewa Falls, WI 54729, United States
  • Site:http://economyfurniture.us/
  • Phone:+1 715-723-1444
Categories
  • Furniture store
  • Bedroom furniture store
  • Mattress store
Working hours
  • Monday:10AM–5PM
  • Tuesday:10AM–4PM
  • Wednesday:Closed
  • Thursday:10AM–5PM
  • Friday:10AM–5PM
  • Saturday:10AM–5PM
  • Sunday:10AM–5PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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