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Mattress Warehouse of Christiansburg
290 Peppers Ferry Rd NE #104, Christiansburg, VA 24073, United States
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Mattress Warehouse of Christiansburg
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Sa
Review №1

We needed a bed for the extra bedroom, and Wanda was right there with a great deal. I love dealing with this store. This is our 3rd bed from here! Can I find any more bedrooms? LOL. If you need a bed, you wont regret getting it here!

ke
Review №2

Mrs. Wanda at Mattress Warehouse was so helpful when buying our new mattress and pillows. She wasn’t a pushy sales person that we honestly thought we might run into. She asked questions to help find the best mattress to fit our needs and budget. It was a very pleasant experience all together!

li
Review №3

Wanda Meador was courteous and helpful. answered all my questions . I would definitely recommend doing business with her.

La
Review №4

We had such a great experience here! We needed a twin mattress for our son’s new bed in a hurry and were in and out with a super comfortable, affordable mattress in less than 20 minutes. Staff were so kind and helpful.

Su
Review №5

Wanda was helpful and knowledgeable when advising on a twin mattress for our toddler. Nice experience!

Ca
Review №6

We got great help from Wanda, the manager at this Christiansburg Mattress Warehouse store when shopping for a new mattress. We had had much difficulty from other stores, but Wanda took her time and helped us through the process in getting the best mattress for us. Prices are market comparable here with sales on various brands changing throughout the year. I highly recommend Wanda and the Peppers Ferry Road Mattress Warehouse.

Pr
Review №7

Wanda was very nice and informative. She helped us pick out what felt best for us. She wasnt the looming overwatcher that some places have she gave us the information we needed and left us to decide. I would definitely recommend this place and Wanda to others.

Ju
Review №8

I was very pleased with my experience at this store. Rita was very nice and knowledgeable. She was able to direct me to exactly the type of mattress I was looking for.

Si
Review №9

Awesome personality and product knowledge. I will shop here again.

Ch
Review №10

Very chill and enjoyable experience - no pressure at all. The salesman Rita was legitimately helping me find the right mattress and did not push to upsell me. The delivery guys were amazing and on time, they were fast, efficient and polite.

cr
Review №11

Wanda Meador is INCREDIBLE!!!! So helpful. So kind, cares about your needs! And does everything she can to help you find the best options available for YOU

Jo
Review №12

Wanda was absolutely so wonderful and very helpful! I went in spur of the moment to find a new mattress and I received the best southern hospitality service. Her sweet granddaughter helped load the mattress up on our truck. Wanda even took the time to show us how to tie the rope down a certain way, with a hand that just came out of surgery! Definitely 10/10 recommending this business to anyone local looking for a great mattress for a great bargain :-)

Br
Review №13

I was in need of a new mattress, I stumbled upon Mattress Warehouse of Christiansburg by accident. Decided to go in and check it out. I met Wanda who happily helped me pick out a mattress that was just perfect for me. Wanda is very professional, very knowledgeable and can answer any questions you may have. I ordered the mattress Friday evening, Wanda had it delivered Saturday morning. Do not waste time at another store, go see Wanda. Mattress Warehouse has a huge stock, there is something there for everyone, Wanda will help you find the perfect mattress to suit your needs while saving you money. Thank you Wanda, it was a real pleasure.

Er
Review №14

We walked into Mattress Warehouse looking for a new mattress and found Drew. Honestly the best salesman I have interacted with. No pressure, answered all questions knowledgeably and with patience galore as my husband probably tried almost every mattress in there! He gave us time, didn’t follow us around but eventually helped us find our perfect mattress. Please ask for Drew, you won’t be disappointed!!!!

Ki
Review №15

Wanda was fabulous. She helped me find a great mattress that I am absolutely obsessed with. She really cared about me and my comfort.

TE
Review №16

Wanda is the manager and she is wonderful to work with. Highly recommend her for your bedding needs!

Wi
Review №17

The sales team at Mattress Warehouse was extremely helpfull. Drew found me a great deal on a mattress and free box spring. They delivered it and set it up on my bed frame the next day and even took the old mattress away for me!

Sa
Review №18

If you want to be heard and find your dream mattress in your budget, Wanda is your girl! Wanda was incredible to work with. She listened to us as we shared what we hoped for in a mattress, made her recommendations, and helped us to find our dream mattress in our budget. She is so so kind and never pushy! (: Rita was also wonderful to work with--such a sweet person! Cory was also so helpful and made sure we got our bed within our budget!(:

Br
Review №19

Wanda was incredibly helpful and personable!Prices and selection are the best in the area!

Au
Review №20

Highly recommend this store. They have a lot of great options and Wanda is very helpful and knowledgeable about the products.

Ch
Review №21

Purchased a new mattress and base. We had shopped around, and we were able to get an amazing price! They beat everyone else in town. I can’t wait to have it delivered! Wanda Meador answered all of our questions and made this an amazing experience. I highly recommend Wanda and Mattress Warehouse.

Ro
Review №22

Wanda was so helpful and accommodating! She did not try to up-sell to us. We went in for a twin box springs and a full size mattress and box springs for our 2nd guest bedroom. Didnt need anything fancy. Wanda knew exactly what we needed. We will be back!

Ja
Review №23

Wanda sold us a a Tempur-Pedic today, and was super helpful. Thank you so much, we cannot wait for our new mattress!🙃

Ka
Review №24

Wanda was very helpful in our purchase of our new mattress. She was extremely efficient in helping us narrow down our choices.

Pa
Review №25

Great selection, good prices, friendly service that treats you right!

Ja
Review №26

I visited the Mattress warehouse ealier today, and Drew was very friendly and helpful in choosing the right mattress for me. I would recommend this place to anyone looking for a new mattress in this area.

Ru
Review №27

Most pleasant shopping experience buying a tempur pedic mattress!I highly recommend Rita for your mattress needs!

Mi
Review №28

Wanda was wonderful and very helpful. Definitely recommend them for your mattress needs

Ta
Review №29

Picking out a mattress is a hard task and I learned the hard way the cheaper online bed in a box type matress were convenient but was a disappointment when it came to comfort and your individual needs. I had a great experience with Wanda today while going into the store and physically testing the beds. She talked about pros and cons of the different beds and was informative, she seemed to care about my needs in a bed rather than trying to upsale me into something more costly and I really appreciated it! Overall great experience buying my new mattress 💤💤💤💤

Sh
Review №30

We came to this store today and was helped so much. Wanda Meador helped us find the perfect mattress and bed frame . She was so friendly and knowledgeable about everything. I would highly recommend this store and Wanda Meador to assist anyone with their mattress needs.

Mo
Review №31

My mattress unexpectedly had to be thrown out so I went to Mattress Warehouse and got a great mattress the same day! And a great discount! Wanda was awesome, there’s no better mattress place in the Blacksburg/Christiansburg area. Definitely a 10/10 experience.

Ka
Review №32

Our sales Associate Jill was very knowledgeable and helpful. My husband and I hadn’t purchased a mattress in at least 15 years. We used a mattress matching machine that was very helpful, it selected at least 6 mattress brands and types. Jill answered all our questions and was very helpful. We will recommend our friends to this store.

Br
Review №33

Wanda was AMAZING! She was so helpful and knowledgeable in helping us find the perfect mattress!

C
Review №34

Myself and my wife went by Mattress Warehouse on 1/23/21 to inquire about a mattress purchase for our home. Ms Wanda the store manager was the customer service person who assisted me and my wife.I called prior the day before, because i had a few questions to ask. Our initial conversation was pleasant. On Saturday when we got to the store, we were met by her coworker and then Ms Wanda. Again i must state her conversation and demeanor was just as pleasant as on the phone. We explained what we were looking for in a mattress and we needed help in finding a happy medium for myself and my wife.No pressure in the conversation and more importantly she listened, no sales pitch, no rush,just an open ear and mind. That every customer is different and has different sleeping patterns and needs.Overall we were there about 2 1/2 to 3 hours by choice. We needed to find the right mattress. Ultimately the mattress and the price of it was decided by us.We as people will spend hundreds on a television or furniture or appliances and so forth. But will go cheaply on a bed. Yes myself included,but as i have gotten older and gained humbly a little more wisdom and insight.I now grasp how little sleep we truly get and the importance of that sleep, truly at any age. But even more importantly as we get older.Ms Wanda, helped me and my wife find the mattress that was best for us and our situation.Again,no sales pitch, just a honest and open conversation. In the end i recommend this store location and Ms Wanda.Its up to you reading this review, to decide how much a truly good night sleep is worth to you,your family or your body mind and health.Thats our honest review, hope it helps.

Mr
Review №35

This will be our second purchase and delivery from Mattress Warehouse of Christiansburg. As always Ms Wanda took care of us on both occasions. Simply put Ms Wanda was helpful and professional on both of our purchases, no sales pressure no rush, no issues.However that was before todays delivery, what should have been a stress free delivery, turned into a minor almost major headache.The delivery driver named Joe was rude to my husband and had a bad attitude. Now as for the delivery helper named Lamont, he was professional and helpful from start to finish.But the fact that my husband had to call the warehouse and tell them that, the driver is never again welcomed at our home for a delivery says alot.My husband had no issues with the driver helper Lamont, who ended up delivering everything inside and setting it up. Again, professional from beginning to end. For at this point my husband told the driver Joe in essence he had a bad attitude and needs to find another line of work.He told me he had to speak to a grown up man like he was a child, for thats how the delivery driver Joe acted.Again store purchase with Ms Wanda was a five. Delivery driver helper Lamont was a five.BUT LET US BE CLEAR DELIVERY DRIVER JOE ACTING LIKE A CHILD AND SHOWING UP WITH A BAD ATTITUDE AND DEMEANOR AT THAT EARLY IS THE MORNING. HONESTLY REFLECTS BADLY ON HIM .YES IT IS EASY TO SAY THE COMPANY. BUT WE WANTED TO GIVE CREDIT WERE CREDIT WAS DUE.BUT ALSO THE APPROPRIATE CRITICISM TO WHO IT IS DUE. SO GOING FORWARD THIS WONT HINDER US FROM SHOPPING THERE AGAIN.BUT WE PROMISE YOU THAT THE DRIVER NAMED JOE WILL NEVER DELIVER TO OUR HOME AGAIN. PERIOD.So our 1 star review is based strictly on my husbands interaction and witness to the drivers behavior.If it was based on Ms Wanda and driver helper Lamont only then 5 stars would have been given. This is our honest review based on todays delivery.

Fr
Review №36

Very helpful staff and quick dely

No
Review №37

Very helpful, I got great results with my mattress. Good business.

Ch
Review №38

Went in feeling a little overwhelmed after looking and trying to find a mattress that would be a good fit for us, the service was amazing Ms Wanda was anbsolute wonderful to work with she listened and answered our questions she was not pushy she made recommendations and we took her advice and purchased our new mattress and can not wait to try it out twould highly recommend Mattress Warehouse excellent customer service and Ms Wanda is amazing

El
Review №39

If youre looking for the best customer service, go see Wanda!I started out at the furniture store right behind them today looking for mattresses and a bunk bed and ended up leaving after the sales person was initially in a rush to finish my order, then never returned to complete my order after I asked for a minute to figure out what I wanted, so I ultimately just left empty-handed. Stopped at this store - Mattress Warehouse - afterwards and was in-and-out in 10 minutes with a better price on mattresses than I was about to pay at the other place.Come here to save money and be taken care of like a paying customer should be taken care of - like a friend 🙂🙂

Bo
Review №40

Recently replaced our mattress with the guidance of Jill. She took time to access our needs then directed us to several different products. We didn’t feel rushed to make a decision and she was more than patient with us. The purchase was made and the delivery crew did an excellent job with the installation. Very pleased!

Cu
Review №41

Wonda took really good care of us and helped me pick out the mattress I needed, not the one she wanted to sell me. Will be a return customer.

Ro
Review №42

Excellent costumer service! Wanda in the Christiansburg store was amazing! Recommended!

Ma
Review №43

Wanda and Rita helped me find the best mattress for me. They were very helpful and customer oriented.

Ke
Review №44

My wife & I just bought a memory foam mattress from Mattress Warehouse. We made an appointment with Wanda--we were actually under the mistaken impression that an appointment was required due to COVID-19 precautions. Turns out it wasnt, but we are glad we made the appointment anyway because it was a very relaxing and enjoyable shopping experience. Wanda was very knowledgeable and helpful and answered all the questions we had about buying a mattress. We are very excited about our new mattress!

Sa
Review №45

Jill P. was very nice and informative. She took her time and explained the various options. Delivery was quick and easy. Very pleased with transaction.

Ch
Review №46

Jill Phillips was outstanding. She was super helpful and we left completely satisfied and secure in our purchase. Thank you for all you did Jill!

Ca
Review №47

Wanda helped us step by step to find the right mattress. No hard pressure sales, just helpful guidance.

Am
Review №48

Great experience buying a Temperpedic mattress and base. Wanda and Rita were very friendly and informative.

Ja
Review №49

Wanda Meador was great, honest and friendly. Highly recommend this store over other mattress stores. Great products Went with Tempur-pedic

Ka
Review №50

Service was amazing!!! My husband and I went in on a Saturday and spent half the day with Wanda trying out every bed she had; to find the perfect one for us. Wanda was amazing!!! She was very patient and courteous. She knows her stuff, if we had any questions she was able to answer them. Totally recommend going and seeing Wanda at Mattress Warehouse Christiansburg (Peppers Ferry Road)!!! Thank you, Wanda!!!

Ma
Review №51

Jill was a great help!

Ti
Review №52

Wanda was very helpful I had some idea of what I was looking for. She had me do the bed match and the bed it recommended was so cool and comfortable! This is the second time I have bought from Wanda and I can’t wait to get my bed. Next time you go shopping for a bed go to this store and ask for Wanda! She will help you find the most comfortable bed!

Jo
Review №53

Wanda was very helpful, we knew what kind a bed we wanted when we came in. She had us do the bed match machine which was super helpful. It recommended the kind of bed we wanted and Wanda took our feelings into consideration. This is the second time we have bought from Wanda and every time she doesn’t disappoint. I can’t wait for us to get our bed!

Lu
Review №54

I went in on the 19th of Jan to do some mattress shopping. Ive never bought a mattress before so was not sure what I needed or wanted out of one. Was really wanting to get a better quality of sleep. Wanda was working and I am glad she was. I always read reviews before going somewhere new or buying something, and she has many positive reviews, which is one of the reasons I chose to go to Mattress Warehouse. The other reason being the computer generated mattress reccomendation they have there, which gives you a selection of mattresses to choose from that are best suited for your sleeping style and body. Wanda was truly great to deal with. No pressure to buy and offered insightful feedback to all my questions. She knows her stuff! I had no intentions to purchase that day, but she made things so easy that I ended up purchasing a tempur-pedic. The stores financing makes investing in a quality mattress a breeze. If you are looking for a new mattress I highly recommend going to see Wanda.

ch
Review №55

As a sales professional there are few experiences that will excite you like being properly sold on a product or service. Wanda certainly delivers on that experience. After answering our questions on the phone she greeted us as we entered the store and quickly picked up the conversation where we left off. After helping us through the process of choosing the best mattress and base for our needs she then helped us add the additional items to complete everything we needed. Grade A WORLD Class experience. Thank you.

Mi
Review №56

My fiancé and I were looking for our first mattress as a married couple and Wanda made the whole process so smooth plus helped get the best deals! We came in having no idea what we wanted, but with her guidance we found the perfect mattress for a price that fit our budget. Wouldn’t buy a mattress anywhere else! Wanda is simply the best.

Ma
Review №57

We needed 2 mattresses for the kids but we also didn’t want anything that would be cheap and break soon. Not only was the quality of mattresses great but so was the service. Wanda was super helpful and the store was really clean. They have plenty to choose from as well. Definitely keeping my business for life!

Sa
Review №58

Cory was amazing he helped me find the perfect mattress and was very attentive the entire time. If you’re looking for a great mattress go here and ASK FOR HIM!Wanda with financing was a dream to work! She was the sweetest lady. She made the process fast and easy!!

ch
Review №59

Great people! Great prices!

De
Review №60

Wanda was great to work with. She allowed us to try different options and then she encouraged us to do the bed-match system. She gave us good information and we did not feel pressured to make a purchase. We were able to get a great deal on a new mattress and are very happy with our purchase. I would recommend Mattress Warehouse and wouldnt hesitate to work with Wanda again.

Ga
Review №61

I can’t say enough about how kind and patient Wanda was with my husband and I tonight as we tried to decide which bed we wanted. She is very knowledgeable and really took the time with my husband and I to help us find exactly what we were looking for and didn’t make us feel rushed. She listened to what bothered us about our old mattress and helped match us perfectly. She showed us the zero gravity mode on the adjustable base and we were hooked; total game changer. Thank you so much, Wanda! We will definitely be returning customers for our spare bedrooms in the future.

An
Review №62

Yesterday, 5/28/2019 I purchased an adjustable bed for my mother. I have adjustable beds at my home. Due to my moms health issues I wanted to purchase one for her. The Sales Associate that I worked with, Wanda, was very knowledgeable, patient, kind, courteous and very receptive to my needs and what I was looking for. She was not pushy, nor did she try to sell my husband and I the most expensive, more importantly, she listened to me when I went in the store (store A) and showed us various options and explained very detailed the differences in our options so that we could make an informed decision. I was totally surprised that the bed would be delivered today (the very next day). The entire experience was very relaxed, no hassle, overall great experience. I would strongly encourage making a purchase from Mattress Warehouse. Again, thank you Wanda for a wonderful experience making our purchase.

An
Review №63

My Girlfriend and I both had come here to get a mattress and the service here was wonderful. They showed us many options, listened when we said we werent interested in a product, and eventually sold us a pretty good mattress that we were really happy with.The delivery though had an error, which was swiftly fixed by the people working there. The delivery fee was completely refunded and while we had to wait a few extra days, its nothing that detrimental. Overall I am quite happy with their service and the Mattress that we purchased.

Ne
Review №64

I went in to look at a cheaper pillow top. I spoke with John C for a good couple hours and decided to step up and get a nicer mattress. Sadly I did not buy from them this time. But, I have in the past and everything went really smoothly and I enjoyed the mattress.John C, was VERY VERY knowledgeable. He knew brands and what brands were related to each other. He knew how each bed was made and how soft or firm it was compared to the one on the other-side of the showroom. Each bed he told me that it would be softer or firmer than the other one, even between brands and he was spot on. This guy is going places and the store should be proud to call him their employee. I will recommend him with anyone that asks about buying a new mattress, hands down.

Jo
Review №65

Great experience! Wanda helped us find a great mattress for a good deal, and when the box spring that came was too high, we were able to exchange for a shorter one with no fee. Highly recommend 👍🏻

Er
Review №66

Wanda was amazing! What a wonderful experience! Was very knowledgeable and spent time explaining everything very well and gave me plenty of time to make an informed decision. I will be back for my next purchase!

Aa
Review №67

Purchasing a mattress can be and usually is overwhelming, please do yourself a favor and go talk with Wanda @ the Mattress Warehouse on Peppers Ferry Road (Christiansburg, VA) in front of Lowes!!!She made things very easy and was in NO WAY shape or form pushy. She was a total pleasure to deal with and my wife and I both agreed that we wish we could have such a pleasant buying experience any or everywhere.Thanks again,Aaron & KristineThis is adding to our previous review (Google says I have already made a review, so I had to edit)We needed to get a full and twin mattress for a new bunk bed and we both knew before even speaking of it that we would go deal with Wanda again....... and will continue to do so for any further purchases needed.Thanks to Wanda again for an absolutely perfect experience.AAron & Kristine

Hi
Review №68

We’ve bought two mattresses from this store in the past 45 days and BOTH experiences with Wanda were absolutely wonderful! She was so patient with us (we had our two active kiddos with us) and explained things in a way we could easily understand and answered all of our questions with no problem! She’s made us permanent customers of Mattress Warehouse and we couldn’t be happier! Thank you for everything, Wanda!!

El
Review №69

Absolutely wonderful experience!! Wanda Meador was absolutely fantastic and very knowledgeable.If I could give negative stars I would!Edited: This has turned into an absolute nightmare!! The tags were switched in the store on the beds and we received a cheaper bed that was nowhere near what we had requested in store. We have now been dealing with trying to get the right mattress for 3 weeks now and had let them know within ~ 4 days that it was the wrong mattress. We now will hopefully receive the right mattress next week after having the wrong one for almost 4-5 weeks of being in pain every night.

Ti
Review №70

Wanda took the time on a busy Saturday morning to answer many questions we had about what we were looking for. She was patient, knowledgeable, and just made us feel comfortable dealing with her. Just an excellent example of great customer service. We highly recommend Wanda at Mattress Warehouse when looking for your new bedding.

Ju
Review №71

Wanda made our mattress buying experience not only easy but enjoyable. She was very knowledgeable and helped us find the perfect bed for all of our needs. Couldnt be happier with this experience.

Wa
Review №72

We went to Mattress Warehouse to purchase a new mattress. The manager Wanda directed us to a box mattress Nectar. We fell in love with it and its lifetime warranty. We took it home that day. Wanda knew our financial limit and helped us make a great choice. We definitely recommend Wanda at the Peppers Ferry Road store. Great experience. Very happy with our mattress.

Jo
Review №73

Wanda was extremely helpful and very friendly. After agreeing on a mattress, my wife and I laid on the ‘bed match’ machine which found our pressure points and recommended mattresses that would properly support both of us. The one we liked was on the list! We left the store very pleased and carrying new pillows for the entire family!

Do
Review №74

The Manager Wanda gave excellent service. This was first place I came to when looking for a bed. Price was more affordable than most places. Wanda was very helpful when deciding which mattress set to choose. I recommend your store to everyone I know and tell them to come see Wanda because shes awesome.

St
Review №75

We very much appreciated Wanda. She knows her products, shares her knowledge (even if it disagrees with the marketing tales), and is patient. She understands how difficult and subjective it can be selecting the right mattress and she helps you to narrow-down the options so you find the right one. We would definitely work with her again.

Th
Review №76

Wanda was so helpful in helping us find the right mattress. Shes so knowledgeable and friendly! I would recommend her help for anyone looking to find a great mattress at a reasonable price.

Pa
Review №77

I was so happy and pleased with the help in picking out the right mattresses for the girls dorm at church. Camp is coming in two weeks and we have ten new mattresses. Thank you so much. I highly recommend this store!

Mr
Review №78

Wanda Meader is the Absolute Best! Shes so patient, outgoing, knowledgeable, just an all around great person. Thank you for all your help. My family highly recommends that anyone who is in need of a God nights sleep..go see Wanda

Co
Review №79

Wanda was very helpful and we found an amazing deal. Not to mention she is diligent with covid safety precautions.

Ka
Review №80

We bought a Kingsdown queen and a couple of Serta twins at the Mattress Warehouse next to Lowes in Christiansburg. We laid on the computer sensing system that recommended a mattress type for our different weights and back issues. And Wanda helped us. Wanda must be a legend because she really is exceptional. We are very happy with our purchase, we felt like we were helped not sold to, Wanda got us a nice deal on everything, and the overall experience was very positive. I would definitely recommend the Mattress Warehouse to anyone who needs to buy a mattress!

Ia
Review №81

Buying a mattress from a store can be a pain in the a**, but Wendy makes it a quick, easy and painless experience. If you are in the market for a new mattress, do yourself a favor and skip the other stores and go straight here. You won’t regret it. Not only is it a good overall experience, but you really can’t beat the prices.

Bo
Review №82

We visited 3 different stores with mistress warehouse being the last. Wanda the associate we worked with was great. After using the bed match technology she helped us test all the beds and never steered us to only expensive ones.she educated us and knew the market place and her competitors well enough that when it came time for the price she was able to cut the price on the base and give us free delivery as well as free pillows . Even after the deal was done and we came back to pay she threw in a free mistress cover. Even if we bought it on Amazon it would save cost 60 dollarsTo.summarize... Great service and price and a enjoyable shopping experience!

Ni
Review №83

John, the store manager, was super nice and helpful. He doesnt bombard the customer with questions or suggestions but is available for you when you are ready to ask him questions or are ready to purchase something. I hate when sales associates stay on top of you the whole time that you shop and since it was my first mattress that I bought I wanted time alone to make a good decision and not be rushed. John was super cool and I didnt feel rushed while making such a large purchase.

Je
Review №84

Mine was a informative, low pressure shopping experience. Wanda took the time to figure out my mattress needs and put me in a bed that I truly love. The only problem is, I don’t get to spend enough time on it.I had been dreading shopping for a new mattress, but thanks to Wanda, I’m the proud owner of a new memory foam mattress that I adore.

Ke
Review №85

Incredible customer service!! Wanda was super helpful, knowledgeable, and thoughtful!! We got a great mattress for a great deal!!

Ro
Review №86

**Update: I had delivery set up for this past Saturday. Get a call telling me the truck had been in an accident so my mattress wouldnt be able to be delivered. At this point, I am so frustrated that I call the company and tell them I want my money back. They tell me they will notify the local store to issue a refund to my debit card. It didnt appear, so I called the store myself. The lady said she hadnt been notified. She offers me a $100 credit and assures me my mattress will be delivered today. Just got a call. Surprise!! My mattress didnt arrive on the truck. So they tell me I can wait until NEXT Wednesday, or they will issue a refund for my original purchase price, but it will take several days to process. So I will have to start this whole ordeal again somewhere else once my fourteen hundred bucks hits??!! This has been a horrible experience!I purchased a mattress and box spring almost 2 weeks ago from the Christiansburg location, and set it up for delivery. The sale went fine - not excellent; not bad; just average. However, they dont call you until 9pm to set up delivery for the very next day. I cant miss work with that short of notice. Ive asked to have an evening delivery, but apparently thats not an option. The first time I had to reschedule, I spoke with a representative named Holly. She was very rude and condescending, so I spoke with her supervisor. He was very nice and understanding. Im now still trying to get the mattress delivered, but it looks like it will be at least more weeks. The representative that I most recently spoke with, Chad, was super polite and understanding. He even agreed to try to get a delivery sooner due to the hassle Ive experienced. Hopefully I will get my mattress soon.

Gr
Review №87

Was searching for a college house mattress and had a great experience finding a mattress that I liked at an affordable price.

Ra
Review №88

Just bought a new king mattress set. Was very pleased with the prices and quality of the mattresses. Our saleswoman was so sweet and cheerful. She knew exactly what I was looking for. I would highly recommend Mattress Warehouse. 👍❤

Ka
Review №89

Went to the store today after having been by months prior. Wanda remembered my boyfriend and I from the last time wed been in! She was very knowledgable and patient as we went through the process of picking out and buying our first mattress. Great experience!

Al
Review №90

Wanda was very helpful and friendly and accommodating of my needs. Ten out of ten recommend.

Co
Review №91

My husband and I purchased a mattress set and some pillows from Wanda. She was amazing and Ive already told people where they need to go to not be taken advantage of, treated with kindness and respect and actually matched with a product that is right for them. My husband and I walked into several different stores ready to purchase and she was the only person to actually take the time to ask us what we were looking for and try to help us solve some problems we had with our current mattress. We will be back and we will let our families and friends know where we choose to spend our hard earned dollars. Thank you Wanda!

Ju
Review №92

We recently purchased a couple of mattresses from this location. Wanda, the sales lady we dealt with, was truly a delight. She was very informative, polite, and helpful. She was also very accommodating to our two year old son, who obviously thought a mattress store was some sort of playground, lol. Next time we are in the market, we would definitely love to work with her again!

kr
Review №93

My husband and I went just looking for options for a new bed. We met Wanda as soon as we walked in the door. She was super helpful and kept out 7 month old busy while we shopped around. We ended up finding the perfect bed thanks to Wanda. If you are in the market for a new bed, do yourself a favor and go see Wanda. They have different options for every price range.

Al
Review №94

Today my dad, sister and I visited Store A. Wanda walked us through the different options and helped us choose the best mattress for my parents. She was knowledgeable and very kind to my family. With her patience and expertise, we purchased the perfect mattress!

Li
Review №95

Wanda was an absolute joy. She really worked with us on the different mattresses. My husband and I also laid on the bed-match system. John helped my husband too. Wanda allowed us to lay on different mattresses and gave us different options. Never once were we pressured to buy anything. We ended up buying a full set for our daughter and a new king size with adjustable base. I cannot wait to get them. Great customer service. Definitely recommend to friends.

Ka
Review №96

We got our Sealy here today, and Wanda is just delightful. I highly recommend this store in particular. Wanda is the lady to talk to. 👍

we
Review №97

I was very pleased with the place. Very professional and inviting. If youre looking for a good mattress this is a good place to shop and the mattresses come with a warranty.

Ha
Review №98

I came in earlier this week and Wanda helped me and she was amazing and extremely helpful! I bought a king mattress and adjustable base. She was very knowledgeable and explained everything I had questions about. I would definitely recommend going to see her if you need at mattress.

Mo
Review №99

Wanda Meador is the Best Store Manager and service person ever! I purchased a mattress for my daughter two years ago over the phone and she assisted me at that time. Last week I had to move the mattress back to NJ so my son can use it. I had no plastic wrap for it and feared it would get ruined in the rain that was in the forecast for my drive. I took a chance and stopped by the store and Wanda went above and beyond to assist me. Not only did she find some plastic wrap for the mattress she helped me load it into my truck despite having a hand injury. I am forever grateful for her assistance and will recommend anyone and everyone shop at her store.

Ch
Review №100

I was shopping for a really firm king-size mattress, went to three different stores in Christiansburg multiple times and after considering quality & price, decided to buy from Mattress Warehouse. What I cared about most was getting the most firm mattress around and I know I got a very fair price for a quality product. Wanda was who I worked with and Ill hop on the Wanda bandwagon here and say she was great, good attention to detail!

Information
5 Photos
100 Comments
4.8 Rating
  • Address:290 Peppers Ferry Rd NE #104, Christiansburg, VA 24073, United States
  • Site:https://stores.sleephappens.com/United-States/VA/Christiansburg/Mattress-Warehouse-of-Christiansburg/42/11139?utm_campaign=yext&utm_medium=organic&utm_source=GMB&y_source=1_OTk5MTA5Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 540-382-1753
Categories
  • Mattress store
  • Bedroom furniture store
  • Home goods store
Working hours
  • Monday:11AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:11AM–6PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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