They were awesome, have dealt with them on two separate occasions, both times had a great experience

Walked in today looking for a furniture set to take home right away. Their furniture seems to be really nice quality and their prices were the best I could find in town! Purchased a sofa, love seat, two end tables, and a coffee table and couldn’t be happier with any of it. Definitely check these guys out if you are looking to buy some furniture!

Got a great couch at a fabulous price! Everybody here is great to work with, and delivery was fast and easy. Highly recommend these guys!!

I’ve been to every other furniture store in town & my experience here was the best by far! Even though I was just a walk-in, Mitch made me feel welcome and was super helpful. He was patient with my indecisiveness, attentive, & answered all my questions. The price & warranty is pretty great too!

Mitch and son have been so helpful. Prices are incredible. I suggest you come here before buying anyplace else.

Id first like to say that I think the staff at this business is very friendly, and that the quality of the products are decent. With that said, I wish I would have purchased my mattress from a company that has in-home-trials. Nectar lets you try for an entire year, and most other places let you try 90-180 nights. After spending a few hours at the store, laying on all the mattresses, I decided that I liked two. The eurotop and the memory foam hybrid. I ended up going with the eurotop, as I felt it was soft, and I read that mattresses break in after awhile and get softer. Well, once I got it home and slept on it the 1st night, I knew I had made a mistake. It was so hard, and did not feel like the mattress I tried at the store. I read back through the contract I signed, and it said all sales are final. So, I figured I would give it time to see if it would break in more. It never did, and seems to be getting worse. I wake up exhausted, and I toss and turn all night. I like to sleep on my side, but its impossible with this bed. My hips, back, and ribs hurt every morning. I even have a really expensive pillow top cover I put on the bed to protect the warranty, and it does not help. I guess you live and learn. The next mattress I get will have an in-home-trial.

The customers service these guys have is the best you can get! They delivered a couch from Pocatello to Rigby same day with additional text message updates! 10/10 recommend

Very friendly service. We got some wonderful deals on furniture. Great prices on products. Will definitely recommend to family and friends for furniture and mattress

Great selection and amazing customer service! I would highly recommend you check them out for your next set of furniture or mattresses. All the guys are super friendly and helpful. They did a great job with delivery, on time and super careful. Very happy with my choice to shop there.

Fantastic customer service! I really enjoyed the fact that their business is so clean! Kobe is an amazing salesperson, helped me out with a great deal on a couch set. !!!!GREAT PRICES!!!! This place is a must for your furniture needs. I would recommend this place to anyone I know! For sure will be coming back in the future!

I absolutely enjoyed my experience from shopping at this store! The manager was very friendly and they have great customer service! The prices are great and so is the quality. I would highly recommend this store to others looking for some furniture or a mattress! Definitely going back!

Great customer service. Happy with the product. Will refer friends and family.

Such a friendly atmosphere!! They had a good option of mattresses to choose from with excellent prices! I would definetly recommend purchasing from this company when you find yourself wanting or needing a new peice of furniture. Im so happy with my purchase!

Wonderful Customer service and such great prices. Loved the entire experience. Thank you.

Super fast response time, and amazing customer service! Kobe was super helpful, and the process was quick and easy. Amazing prices, would absolutely recommend!

By far the best customer service for a furniture store in Pocatello/Chubbuck area. I went in there looking to buy some furniture and ended up getting both furniture and a mattress because of how good their deals were! Their staff was so helpful and were able to respond quickly when I needed a question. Would recommend this to anyone in need of furniture or mattresses!

They were really helpful any questions I had they answered for me. I recommend them to anyone who want to get furniture

They were so kind and answered all of our questions right away! Very awesome and good prices.

Quick and easy to deal with! Set up delivery for tomorrow. Awesome

Very awesome place and easy people to deal with. Super nice.

Found the perfect sectional at a fantastic price! Braxton was great assisting us with our purchase.

Good prices..nice furniture..costumer service is great..would highly recommend checking them out

It was awesome very fast service delivery was immediate. Kobe was awesome!

Got a love seat from them black friday weekend. The guys were super awesome on delivering it same day and even put it together for us. As far as the product goes, I do wish I spent a little more for a nicer one just because my husband is a big dude and he almost tips the recliner over when he gets up too fast. Haha.

Best prices in town! Awesome customer service. Don’t waste your time anywhere else. Check these guys out!

Great people, great customer service. Found just what we were looking for. Will definitely go back.

Amazing service, amazing product and the process was easy and simple, will definitely come back again!

Always leave happy! Same day delivery and great prices!

Great customer service, in and out! Super great.

Everyone there was very friendly and professional. Not only did we receive great service, we received great prices on the mattress set we wanted. They even delivered same day!!

Walked in to look at a sectional, it was quick and easy. Found a great piece that im thrilled to get. Completely hastle free. I will come here again and would urge any of you to do the same.

This place is wonderful! The customer service is amazing! Great mattresses and furniture for a reasonable price! We got our new king memory foam cooling mattress and adjustable frame today! I’m so happy. When I need new couches I will definitely be purchasing from these guys! I highly recommend this company

Great prices and friendly service! Call ahead to get the hours.

Kobe was awesome! He made everything smooth and easy going. He answered all our questions and showed us exactly what we were looking for!

Why would you buy anywhere else?

Great customer service and prices!

Very good service, quick and easy.

New couch and recliner are awesome! Thanks!

Got a new couch and bed, they were nice enough to meet me on a Sunday evening to accommodate my schedule!

Really friendly great people. I purchased my kids beds for their new bunk beds and got a good deal. Everywhere else wanted way to much for twin mattresses!

Great prices. EXCELLENT customer service. No pressure sales.

They have excellent prices on good furniture. They also have great customer service

Nice selection, Best customer service and best pricing in town, definitely recommend BoxDrop Pocatello mattress and furniture.

I messaged them on Facebook asking for hours and she got back with me within a couple of hours. I showed up at the warehouse and everyone was incredibly friendly and attentive. They had extra measuring tapes when I asked for one. The pillows come with the couches. Delivery was scheduled the next day even though I came in close to closing. You are getting very high quality products for an incredibly cheap price. The staff was top notch and I could NOT have asked for a better experience!!!!

Great service! Plenty of options.

Kobe was awesome to work with. Answered all our questions. Great value to be found here.

Great furniture, great quality, great service!!

I am a college student at ISU and i came here to find a new couch and I had to finance because duh broke college student. Kobe is an amazing salesman he was so nice and gave me a great deal! Would recommend to others.

Lots to choose from, prices pretty good

Great prices! Friendly staff! Good products! Will recommend and shop here again!

My husband and I needed new beds for our new house. This place seemed like a good idea at first, we thought we got a good deal. They even helped us load it all up. But the beds are very uncomfortable, even the kids are complaining, and the bed frame broke only a couple days later. We still had the receipt and all the pieces, but they refused to give us a full refund. Tried to say the best they could do was give us half what we paid.

We were very pleased with their customer service! They are very nice and helpful!

Mitch and Courtney were phenomenal to work with. My husband and I spent the day trying to track down an inexpensive yet comfortable mattress and were let down each time with complete false advertising. These guys were EXACTLY what they advertised and so great to work with. We were in and out in 10 minutes with more bang for our buck than we have found anywhere else. Be sure to look here before going anywhere else. We’ll definitely be back when we start furnishing our other guest rooms!

Excellent mattress and couch selection! Reasonable pricing and professional service make this place a great place to go to if you’re in East Idaho!

Great quality stuff for amazing prices! We are beyond happy with our recent purchases and would highly recommend to other!

Great experience with Boxdrop. They explained everything really well and helped us out. Even gave us a discount price after a misunderstanding. We appreciate them and love our new mattresses!

A awesome experience, my sales person Kobe was helpful & very enthusiastic . He was very helpful & super at what he does. My new bed on its way !!!! Thank you

They were very friendly while showing the couches and are doing to deliver and track down simechairsnice littleshop would recommend them

I had been around town trying to find a nice, inexpensive mattress that fit my wants and needs. I walked into Boxdrop feeling discouraged, and was immediately excited by the options and prices in front of me. On top of that, Courtney was so helpful and nice! Incredible customer service and mattresses you WONT find anywhere else in town. Thanks for the bed, Boxdrop!

After going to every other mattress store in town we barely noticed this place as we passed by and decided to give one last place a shot. Very glad that we decided to go in. They were very helpful without being pushy and we were able to find a mattress that wasnt too expensive but didnt feel like we were sacrificing any quality to save money either. I would very strongly recommend this place to anyone who needs a mattress and this will now be my go to for any future purchases. Also, they have Snow Pillows that are great if you like a cooler feeling pillow.

This was our first time buying a mattress and they made it so easy! They were very friendly, approachable, and upfront about the prices. They took the time to help me and my fiance find the perfect mattress and made it seem like a very personalized experience. I highly recommend this place to anyone who is in the market. (I would give the saleslady a shoutout but I forgot her name... We loved her!)

Great local shop. Good prices. Support local!!

Very friendly and they deliver what you need

Best place ever to buy from in Pocatello! Best deals & nicest people!!! I wouldn’t shop anywhere else!

Love the place and the experience

They worked with us and were so amazing to work with as well! They have amazing quality of furniture! Definitely recommend coming here!!

Courtney was very helpful and friendly. Good quality mattresses for a great price. I priced around many mattress companies and this store fell well below prices of other stores. Looking forward to going back when i get my kids mattresses.

My husband and I bought a beautiful sectional from them and I couldn’t be more impressed with their service and honest prices.

Buyer beware my parents bought whole bunch of beds and stuff people seem friendly up until we came back because one of the bed frames broke they had zero understanding even though we had receipt and it was a day later better going through a more professional chain

Incredibly easy to do business with. In and out with Queen set and frame in under 10 minutes. Great service and even better value. I will spend my money here again.

Great deals, friendly staff

Courtney was awesome! She was super friendly and open to scudding and figuring out what I would need in a matress! The process was very laid back, and they had a nice selection of inventory, and prices were great. They even delivered it for me that day.

Mitch and Courtney were the greatest people to work with! With the easy 90 day payment option me and my wife were able to get a new King sized Princess pillowtop with adjustable massage base. Bed freakin rocks will send everyone I know to these guys

Very friendly and amazing service. Helpful with our needs and patient while we were choosing.

Would avoid this business at all cost people seemed friendly and probably are but their products are cheap and try to take advantage of the good people in Pocatello and Chubbuck bed frame broke and he offered me half the price for return thats not how to do good business dont forget people if you have receipt and are within 7 days can take anything back for full refunds update all the beds that I purchase and Frames box springs broke after a month and had to repurchase all brand new beds and box springs from a more responsible business dont be fooled by the fake good reviews theyre only out to milk you for your money

Good customer service. Good products we ordered/purchased a full bed, and a queen from them. Good pricing and the products are of good quality as well.

Awesome service Ill add more after I get a great nights sleep. Pretty good sleep am amazed definitely will buy another mattress from them.

These guys were super helpful....walked in with an idea of what we wanted and these guys helped us every step of the way and helped us pick out the perfect mattress for us and even helped us load it up and strap it down....definitely recommend to anyone looking for a mattress...super friendly and extremely helpful

Customer service is amazing! Matress=super soft, would recommend, totally gonna buy another one.

Awesome to work with and lots of choices on mattresses.

CHEAP NOT A GOOD PRODUCT...Today is Wednesday. Bought a Queen size box . I was changing sheets and only leaned on the top corner edge and the frame broke.

Great people, very friendly,

I love this place so nice and good service

These beds are the best beds you will find and at such affordable prices!!!!

Not understanding how people can take advantage of New comers

Great people, selection & service!

Great customer service!!!

Upfront pricing, not the mention friendly staff and even friendlier beds!

Wonderful pricing with excellent customer service!