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AutoZone
1215 Broadway, Chula Vista, CA 91911, United States
Comments
Kr
Review №1

Today I came into AutoZone because it started raining and I realized that my windshield wipers were bad! I walked in and Carlos T. Helped me very quickly and also offered to put the windshield wipers on my car. This store is very helpful especially Carlos P thank you AutoZone I really appreciate it.

Al
Review №2

The guy that worked there was super cool. Really friendly. I had no idea what I was doing but he totally helped me out. Hes kinda cute too for an old guy 😜

Cr
Review №3

Carlos and the team members are great ambassadors for the brand. Customer service with a positive attitude and willingness to satisfy theircustomers needs the minute you step through the door!

Ma
Review №4

Absolutely amazing service and staff, as always! Gerardo M. did a great job helping us out and was very patient and kind. I highly recommend this location.

Ni
Review №5

The Autozone on Oxford and Broadway in Chula Vista is my neighbor one stop shop for my car. The customer service there is impecable along with the patience of each employee. Alex and Carlos helped me find the right hoses I needed after I had bought the wrong ones(by my mistake). I can’t see myself going anywhere else for help. Thank you to all the staff there :)

Me
Review №6

Very polite and most helpful they came outside looked under my hood and knew exactly what part was needed for my mechanic. Good guys an gals working hard here with good attitudes to boot!

No
Review №7

Carlos was amazing. I had a bad battery terminal and he was very helpful with doubts and questions. I don’t know much about cars and he gave me peace of mind in my purchase. He even help me change the part outside the store. Definitely my favorite autozone location.

Ja
Review №8

My experience at AutoZone with this specific employee was amazing. He helped me found out what was the problem with my car, explained to me and also helped me with my battery. His customer service was excellent way better than what I expected.

Ro
Review №9

Absolutely great help. Thanks Brandon!

Ra
Review №10

Staff was helpful with my inquiries. Thank you!

Ce
Review №11

Excellent service they are always willing to help me find all the parts I need or look for alternatives

me
Review №12

Carlos, has a really nice costumer service helped me loom for my wipers and thought me how to place them in car. GREAT EMPLOYEE . Thank you very much Autozone Chula Vista

Ma
Review №13

Very Helpful staff. Tested battery and alternator. Had the part in stock

H2
Review №14

Very friendly staff, Karla helped me with a problem with my car, I am satisfied with the customer service

Je
Review №15

The worst ever, I paid for brake pads at another store which I waited almost 15 minutes to be helped with. Got sent to pick up at this store having paid for them already. They had me wait in line almost 25 minutes because there was only one person at the counter helping people while 3 were walking arround. I asked if they could help me since the other store had just called telling them I’d be picking them up and they rudely denied me assistance and told me I had to wait in line. The worst

Is
Review №16

I almost walked out of this store because of their absolute terrible customer service. There were four employees, one on the telephone, one helping a customer, and the other two were doing talking. NO ONE acknowledged me standing there until the employee helping a customer came back inside the store, the only employee working, said someone would be right with me. I am a very frequent Auto Zone customer and have been to many of their stores and NEVER has the customer service been this dreadful. To literally be standing in front of their reps waiting to pay for the stuff I was holding in my hands, and have no one say anything to me, is unacceptable!!

Ed
Review №17

Don’t even go here. Employees would rather take phone calls instead of helping customers in the store. I waited over 30 minutes in the front of the line while they talked on the phone about their personal life.

Re
Review №18

Carlos was great and gave us excellent service

Gg
Review №19

Alejandro & Carlos did a great job in helping me deal with my car battery not working and went above and beyond by recommending what i need. Thank you!

Jo
Review №20

Carlos T. Was of great help. Been coming to this store for years and always have had great experiences.

BO
Review №21

Needed windshield wipers. Very nice clerk put them on for me. He checked the rear wiper to make sure it was okay. Thank you.

Al
Review №22

Came in for a bulb for my car and Carlos was able to find it very quickly and also help me install it in my car! Thank you so much!

Ro
Review №23

Great customer service.

Al
Review №24

Found what I was looking for the man very sweet and helpful .....need an extra part they didnt carry was nice to look and see what store had the part called it in and I just pick it up not so far from that location

So
Review №25

Employees need to do better customer service it seems like if there force to be there

To
Review №26

GREAT team especially Eddy and Erick. I mean Erick was pretty cute too love his beard! Definitely reccomend going here.

Pe
Review №27

Best auto zone in Chula Vista, very kind, patient and they actually try to help you.

El
Review №28

The cashier was a bit rude when purchasing a car battery the first time around. I got better service when I had to exchange it for an upgrade two weeks later.

Be
Review №29

The young man who helped me was courteous and very knowledgeable

Ma
Review №30

By far this AutoZone is the best! I’ve been to other auto zones that they don’t want to help you and are very rude. Today on 5/30/2020 I went to buy a lightbulb for my White BMW and I came across an employee that was super helpful, great communication, attentive, excellent listening skills and very knowledgeable named Eddy. I also got to meet the manager Carlos I could tell he cares about his customers and his employees. I can tell they have good teamwork super helpful thank you Carlos and Eddy. Veronica💜 I will be coming here now for all my parts and referring this store! Customer service is everything to me and that’s what I got today I left happy thank you!

Sa
Review №31

Never a disappointment. If i have questions they are quick to answer or help me. Always a great atmosphere when i come here.

So
Review №32

Awesome customer service! Gracias to store manager Carlos for all your help!!

Ri
Review №33

This new location is so convenient! There are seasoned pros and new hires all with a how can I help you today attitude. If you arent enrolled in their rewards program you are likely leaving money on the counter when you leave.

Le
Review №34

They are always awesome!!! The young woman that helped me so graciously and had great customer service skills!!! Love this place!!!

Ja
Review №35

People here go above and beyond to ensue accuracy and customer satisfaction. Pricy but my go-to none the less

Ju
Review №36

The promotion look really good in the internet, but the personnel in the store does not know the products or the rebates and they tried to sell me more expensive products. I had to insist so he ask the article and ordered the part.

Ma
Review №37

Stopped to get parts for a service to my truck

Ma
Review №38

Nice price and attention.Carlos is very helpful!:)

Al
Review №39

Awesome customer service! Ive shopped here a number of times. I purchased a set of wipers and an associate, Emilio, was more then happy to put them on for me. When it came time to purchase a new battery, Emilio happened to be there again and helped me select the right battery and he even installed it free of charge. Who does that now a days? I tried to give him a tip for his time and effort but he wouldnt accept. Im happy to leave this review to show my appreciation.

Ju
Review №40

MR.MANUEL VERY GOOD EXCELLENT SERVICE.

Yo
Review №41

Tail lights are a must. You know were to go

ce
Review №42

Nice people un like other stores

ib
Review №43

Not very friendly and a bit high prices.

Ta
Review №44

Great customer service.

Pa
Review №45

Always someone there, ready to help.

Jo
Review №46

They just opened recently and so far so good! Congratulations.

Li
Review №47

Wonderful Service and Great employees!

Ma
Review №48

Good prices good service

To
Review №49

Very nice service

He
Review №50

Always have the parts I need

ro
Review №51

Another auto parts store just pumping out every 4- 8 blocks.

Da
Review №52

Nice place for warranty

Sa
Review №53

Great customer service

Da
Review №54

Found what i was looking for

Me
Review №55

Good customer service

Er
Review №56

Great Service

Da
Review №57

Great service

Ru
Review №58

Web site is pathetic

Do
Review №59

Professional

Al
Review №60

They treated me kindly and explained to me very well what parts it occupied and I also like that they give the information physically and with images for those of us who do not know the parts ... good job Brandon A 👏

Pr
Review №61

Excellent place to find even the smallest spare part for your car and some other things plus personalized attention

Ma
Review №62

Very good super attention

Ro
Review №63

Very good service

el
Review №64

All good better attention

xd
Review №65

Thanks to Carlos for his good service and kindness

Im
Review №66

Very good service from mr. Alex helped me to put the plates on my car and I am happy with the service I recommend it

Lu
Review №67

Very good job Mr. Alex helped me with my car today, very good worker

Lo
Review №68

Excellent work, super friendly, and very good service, the people who helped me: Alex and Carlos. Thank you..

Ul
Review №69

Very friendly staff thanks to José and Carlos

De
Review №70

Haha car go pious pious

Ma
Review №71

Very good service ! Thank you

Gu
Review №72

I went with my husband and I realized that it is very well stocked of automarts we went to buy a car battery

JA
Review №73

Excellent attention by Mr. Carlos Toro, I went to the Palomar branch and the 3rd and they told me that they could not change it and I came to this branch 6143 and I was attended by Mr. Carlos Toro and immediately went to check and told me that with I like 5 stars for thanks, more in these times and with rain I do not doubt and change Thank youMr Carlos Toro

BR
Review №74

Excellent attention of the autozone team. I arrived to validate the warranty of a battery that I had bought a little over a year ago and very kindly searched your system, found the battery and provided me with a tool to change it instantly

mi
Review №75

Certain things are used

To
Review №76

My assortment

Ja
Review №77

Excellent service

Lu
Review №78

I always find what I need for my car and the best advice for employeesThank you for exixtir !!!

Ru
Review №79

Very friendly staff

Wi
Review №80

Very good excellent service and

Information
80 Comments
4.6 Rating
  • Address:1215 Broadway, Chula Vista, CA 91911, United States
  • Phone:+1 619-205-5773
Categories
  • Auto parts store
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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