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Barnes & Noble
2015 Birch Rd Suite 700, Chula Vista, CA 91915, United States
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Barnes & Noble
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C
Review №1

Ive been coming to this bookstore for a long time. Always enjoyed spending time reading and having a tea. What I always find surprising is why the bathroom of this Barnes & Noble so dirty? It didnt used to be several years back. But the past 5-6 times Ive been there the womans restroom it is always dirty. They never have paper towels...the counters are all wet...none of the trash cans are emptied out. And the toilet stalls have toilet paper strewn all over the floor and no toilet paper. Ive always wondered does the staff ever go in there to clean?? I dont get how a store like Barnes & Noble can have such poor service when it comes to sanitation. Hope the management takes care of this problem because Im pretty sure Im not the only one who has noticed this.

al
Review №2

The person who was working on check out oct 9, 8:26 they were really nice and helpful and i hope the see this because the we’re really really helpful if i could get there name please we’re wearing a white shirt with black suspenders. i got the graphic noble books. thank you !

R
Review №3

What a wonderful place to pick up gifts and books. Huge selections very well organized and the staff are super friendly and very helpful.We love this place…

Ic
Review №4

Went on my first date in a while. Very nice.

Ka
Review №5

This location has what you need. Theyre helpful and polite. They also have patience. Big and spacious!

Ma
Review №6

I love the smell of new books!!!...Nice and clean, very good organized, some good deals, good selection of magazines...if they dont have what you are looking for, they can order for you...love this place... so relaxing!!!!

Ha
Review №7

We come here every so often to find books that are discounted. The deals are pretty good and the employees are generally nice and helpful if you are looking for something specific. Sometimes we like to grab coffees and pastries from the coffee shop inside and chill while we let the kids run around looking for books they want to buy!

As
Review №8

Great Place to study and get a coffee. Great selection of books and awesome service.

Ca
Review №9

Went in here to browse, not looking for anything in particular. Was really impressed by how huge the store was!! Employees were eager to help me. The bathrooms were really clean. Starbucks was inside and they had no line. They also had really nice furniture that I wish my neighborhood bookstore had!

Sm
Review №10

Always have loved B&N. My author-wife did a book signing even there once.

Da
Review №11

One of the best places to go to read books for hours and the Starbucks there is perfect for snacks

So
Review №12

Amazing Spot to find any type of book !! Let your mind be blown away❤️

Ja
Review №13

I enjoy the selection of Christian books & cozy atmosphere of the cafe ☕🍵

Wi
Review №14

Customer service was excellent, except when we had to go the register. The cashier acted entitled and had a negative attitude when explaining the bookstore membership. There was good social distance and didnt have to wait to get into the store. It wasnt too crowded.

Ca
Review №15

As you can see I appreciate the service that Barnes and Nobles has done to Obama for him to be correctly placed in the right spot

Ge
Review №16

I brought 8 books. Got a membership. I loved it.😍

Mr
Review №17

It was very good, great selection of books, however some prices are a tad bit excessive

Hu
Review №18

The cafeteria is awesome, they arent Starbucks but they sell Starbucks products together with other yummy goodies. Also They dont take the Starbucks card but the Barnes & Noble card. Great discounts and some times way cheaper than SB. Love the service, the ambiance any the books and magazines you can read while drinking a cup of tea or coffee. #LocalGuides

Da
Review №19

Love going here its big and they have a lot of selections and the staff are always friendly

Ra
Review №20

Love to come in to the Starbucks inside of this Barnes and Noble book store. It has a bigger selection of sweet desserts that I can try with my coffee

Jo
Review №21

Awesome store. Im a member lol.

Al
Review №22

Great collection of books, magazines, vinyl records, cds, dvds and more, for all ages and tastes. The have on site a Starbucks.

Ma
Review №23

Never realized they carried kids toys. Took my granddaughter for a visit to pick out a birthday toy.

Al
Review №24

This is a nice place, its cool they have a Starbucks inside. They recently added a pop culture section near the manga and comics. The record selection here isnt very big, and also expensive; if youre looking for a good priced vinyl I would go to a specialty store.There are restrooms here and a water fountain.The staff is usually nice, the only issue I found was that I wasnt allowed into the childrens book section.. what if I was buying a gift for someone? This was a few years ago, but the woman would not let me in regardless of my reason.

St
Review №25

I went to pick up a couple of books for a gift and got great feedback at checkout: the cashier told me she had read one of the graphic novels a few years back and it had stuck with her ever since, even gave me a few fun facts about the authors. I really love when B&N staff give me recommendations on books they have loved.

Sa
Review №26

Best place to buy books. Best selections

mi
Review №27

So nice to walk in to a bookstore in this crazy covid time. Staff was friendly and helpful, showed me where to look. Needed to get astronomy book for a 6+ year old (and one for mom and dad, so they can answer his questions :) Its good to grandpa :D

Lu
Review №28

Love the large selection of books and the deicated staff memebers!

Ki
Review №29

I had a book on hold it wasnt supposed to expire till the 6 th the store clerk sold it anyway sandra tried to say the day but still it was a hassle I wonder how many others have gone thru this ?

Ca
Review №30

Going to the bookstore is like candy to a kid. I can get lost for hours in the store browsing and reading. If youre a book lover and sorts need to visit. You will not be disappointed.

Kr
Review №31

There are no hand baskets available. Normally not a big deal, but any dummy can tell you that you should want to give your customer a means to carry more items so can buy more in one trip. After already picking out a few toys and books, I spotted a number of holiday bags under each table display. Noting the $12 price, chose one I found cute enough to commit to and proceeded to fill it with the stuff I had already picked out. I then searched out an employee to see if there was a price scanner in the store since the toys have no prices listed. The two employees I asked told me that the Customer Service Desk was the only way to check prices prior to checking out, then they both proceeded to harass me about using a bag to hold my items. I told them I planned on buying the bag and they said, Youre still not allowed to use the bag to hold your purchases. If you want, we can hold them up front for you. You mean to tell me that I cant use the bag I intend to purchase to hold the rest of my items? Seriously‽ I would put a 1-star rating for the piss-poor service and general lack of common sense by the employees, but the stores one saving grace is that each of my items was cheaper than buying online. If you dont want customers to use the bags they want to buy prior to checking out, put them BEHIND the register!

Da
Review №32

I always find the books I need and have a nice coffee at their coffee shop every week. They always have promotions and bargain books

He
Review №33

Nice service. I found what I was looking for.

EV
Review №34

Cool, clean, a lit of cool stuffs and books and staff are friendly.

Ma
Review №35

Amazing selection, VERY large variety of different genres and miscellaneous items! They even have a Starbucks Cafe you can use your B&N membership card at.

Va
Review №36

High prices but well stocked.

RA
Review №37

Will Knot Reconize Myself as Thee Sorceress of Thee Plantangenet HRHS Rhiannon M. Pendragon ESQUIRE RSVP....Moi

Me
Review №38

I should have gotten her name but one of the employees was super amazing and helpful. She knew every answer to all our questions. Was super friendly and knowledgeable.

ma
Review №39

Amazing store great books friendly guys, all what You need, a knoledge store,i recommended 100 %

No
Review №40

Great selection and has a nice overall vibe to it

Ho
Review №41

Angel B. Cashier was very helpful and kind. Pleasant and provided amazing customer service. Went above and beyond to help with membership and find a magazine. Wish the two ladies on the floor would have been as helpful. Thank you Angel B- great service.

Al
Review №42

I love this store Im a huge book nerd and in the pandemic its given me adventures, fantasy, and new board games to play! I always look forward to a visit, on top of that the service is friendly and efficient!

Al
Review №43

One of my favorite places to just browse around in. Plenty of books, dvds, vinyl records, board games, and a café in the store to get some coffee.

Li
Review №44

I like Barnes and Nobels because it has a LOT of book i love 💘

ib
Review №45

Favorite store, great shopping and dinning area, store is big, clean has everything. Friendly helpful staff.

Ku
Review №46

Had some good books. Very clean and well kept.

Cy
Review №47

Excellent Harry Potter selection and good childrens books 📚

De
Review №48

It is a good place to buy books unless you want go to San Diego for Barnes &Noble 😁

Os
Review №49

I like being a member of this place. I get discounts everyday.

ho
Review №50

Has good books for everyone

Jo
Review №51

Now you can get books from Amazon, but still there is no better feeling than to be able to browse books and find a good to great selection of books. Especially new best sellers and brand new books for book lovers. You can find some other oddities such as legos, brain teasers, etc. I am glad it opened after a while during the pandemic which it became my safe heaven for buying new books to keep me busy.

Ra
Review №52

Nice bookstore with a huge collection of Manga.

el
Review №53

Love the staff very helpful and understanding with kids with disabilities.

Ma
Review №54

Glad to see theyre still open. A bit of a line to get in, but that is to be expected. Staff was very friendly and helpful.

wa
Review №55

They dont carry much of a selection of books. Sure, they carry a bunch of books, but its all modern woke stuff. They cater to the generation that will spend their parents money and still not be happy. And, they block the internet there, because the gubmint said so. And they have big signs prohibiting the drinking of the corporate coffee theyre schlepping to the woke lollipops that are there to support the economy. Meh.

Ho
Review №56

I had a great time and the personnel were very welcome and helpful.

Jo
Review №57

One of the few left books store.

Ja
Review №58

Carlos the cashier was very friendly and helped with a few issues. Left with the item listed on the website, a rare event when checking for items on the website.

Ma
Review №59

I love Barnes & Noble! I love the feel of seeing lots of books and its just organized.

Ta
Review №60

Great store, plus there is Starbucks inside!

ca
Review №61

Great customer service. Employee tok her time t explain the different bibles on stock.

Th
Review №62

Please is cozy, good service. Theyre still keeping the customers safe with the Facemask and hand sanitizer. Though for now theres only one entrance to the store.

Za
Review №63

What more can you ask for? Books and Coffee, plus the mall its located inside has a lot of options for dining around it. Read a Book!

Jo
Review №64

Love the smell of books beautyful store

An
Review №65

Nice layout and helpful staff

ra
Review №66

Cant ever go wrong with Barnes and noble, this is however one of the only Barnes and noble without a kids play train station (although with covid probably doesnt matter)

Da
Review №67

Great variety of books and music. Always a pleasure to spend time looking for a good piece of literature

Ed
Review №68

My boys and I love this store! My oldest son gets the books he loves, and my younger son always fines a toy he loves. And me, well... my boys are happy Im Happy. Great place to go.

Sy
Review №69

Probably my favorite place in the whole mall. Large selection of books, music and other items of different genres. The staff is helpful and friendly. I go probably 4 to 5 times a month and I have always had a lot more positive experience

Ce
Review №70

Love coming to the bookstore. Love their sale Section as well. So much to choose from and the clerks are helpful with selections

De
Review №71

Excellent selection of books.

sy
Review №72

Try basically saved Christmas for me when my kids announced that they are going Keto and giving up coffee...after listing all coffee making things on their Wishlist. Sooo, got great Keto cookbooks.

Pa
Review №73

The best place for gifts. Great options and wonderful customer service.

Ka
Review №74

Has many interesting books of all genres and has collectibles and more. I recommend going

Fr
Review №75

Very nice and very clean, everyone there was nice and helpful

Mi
Review №76

Great customer service... And I found what I was looking forward! 😊😉 great prizes!

Da
Review №77

My girls always want to go here when we come to the mall. I am happy they are learning to love reading. The kid reading area is always their main destination. I like the reading platform seating area that looks like it is right out of the Hundred Acre Wood. Always a good photo op, and my girls will read as long as I let them. Barnes and Noble did this section well.

Ro
Review №78

Refreshing place to chill

Ra
Review №79

Its a pretty nice and quiet place to go to. We found books for everyone. Its a spacious for my double stroller and they have story time every so often. The restrooms are well kept from the last time I used them. Very spacious so its more than enough room to change my sons diaper if needed. Plus theres a coffee shop right next door so if youre ready to dive into a book, head on to get coffee or tea.

M.
Review №80

I went in for a book that just came out that day, Blackout. Usually new books are on display in the front. Others were. So I asked, the lady dragged her feet and found 1 somewhere on a shelf. I asked why they didnt have more and she said they only order what they think theyll sell I was looking to buy three books but couldnt. What kind of bookstore doesnt stock up on a new book? Horrible.

Ge
Review №81

Relax place w/an available starbuck.

Ph
Review №82

A hidden jam so relaxing kids love it here

An
Review №83

Knowledgeable staff and friendly faces (even with masks!)

De
Review №84

The books tasted good, but the cookies were hard to read.

RA
Review №85

Nivel AND warm

Ki
Review №86

Great customer service! Each employee asked if I needed help during my search for a new business book for my travels. Isiah was attentive, kind, and a great assistance during my search. He even told me about the benefits about being Barnes and Noble member. I really enjoyed his company. Outstanding customer service Isiah and thank you so much!!

Be
Review №87

I really enjoy going here. They have a great selection of books and fun things. They also have some really amazing toys for being a book store. Great STEM selection. They also have a coffee shop inside, great coffee!

Ho
Review №88

It was my first time in Barnes and Noble (yup) and i thought it was such a cozy and nice place to be in. Great for children - browse toys, read books. Almost got the library feel to it. If i didnt get my books mostly from libraries, id probably stop by more often. Great selection for adults and kids.

Be
Review №89

I always enjoy going to Barnes and Noble. The people are always friendly. I love being surrounded by books.

Ad
Review №90

Had everything we were looking for plus it was Farmers Market day outside💕

Mi
Review №91

Its Barnes & Noble. If you like it, you love it, if you dont... stop reading my reviews, I dont want any association with you.

Ch
Review №92

Love that I live down the street from an actual book store. If I even need anything in a short amount of time, I can go here. I also bring my kids here for some books. When they need something new to read and the library doesnt have it, this is a good place. They have lots of selection but only a DECENT in specific categories. For instance, they have books everywhere ranging all over the place but when I go for my Tech Books, they have only about 3 different for a certain subject.

om
Review №93

Great bookstore, selections are outstanding. There are also good sales and coupons online. Staff are extremely helpful and attentive. Nice kids area to keep them busy. Will definitely be returning with membership.

Ar
Review №94

Bookstore is not the same it look same things I guess cant blame anyone thru covi but saw the store not what it used to be.

Ma
Review №95

An entire section devoted to table top, board and card games and rpgs. Amazing selection on all editions of books. Not great on the prices, but there are bargains to be found. Overwhelmed and appreciative, definitely must return when time is not of the essence.

Jo
Review №96

Great spot to look for books. Everything from personal growth, biblical, psychology, bios, etc. The Starbucks is nice too.

BE
Review №97

The bookstore is a delightful place to browse for a gift, find inspiration for your next literary adventure, sit and have a cappuccino in the cafe... I am in love with the bookstore culture. I cannot get enough of it; from the name, to the aesthetic. You want to be here. And once inside, you’ll never want to leave.

Pa
Review №98

Love this place! Everything is very well organized, and the workers are very helpful

Do
Review №99

Nice selection of new arrivals, kids books, and a range of other subjects. Staff is friendly and helpful. Kids area is offset and tailored to their needs, including a toddler area and a dedicated reading area with chairs. In an era when you can find any book you want online, its nice to be able to browse the titles, see whats new, turn the pages, and experience the books you are about to buy. As a bonus there is a built-in Starbucks past the magazine area.

Ca
Review №100

Clean. Helpful staff. Good selection.

Information
100 Photos
100 Comments
4.7 Rating
  • Address:2015 Birch Rd Suite 700, Chula Vista, CA 91915, United States
  • Site:https://stores.barnesandnoble.com/store/2284
  • Phone:+1 619-216-0182
Categories
  • Book store
  • Cafe
  • Childrens book store
  • Hobby store
  • Toy store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:10AM–8PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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