This Costco location is always busy. Extremely helpful employees, many that have been there for years. Customer service is always great! Great variety of new and old favorite products at affordable prices for bulk products.

Always find what Im looking for and more! Great selection at great prices. Store is clean, well staffed, and well organized!

Costco always has great products for an inexpensive price. Would recommend. You will need a Costco membership but its worth every penny.

Its got everything you need at great prices and the fresh meat is the best you can buy! Tender and tasty!!!

We have memberships to both Sams and Costco. Costco is way behind the curve when it comes to checking out. Sams has a feature on their mobile app where you can scan the stuff as you put in in your cart. Then pay with your phone. Its great. We never wait in line. Costco needs something similar.

I just love Costco! The biggest problem is buying things that I didn’t plan on! So many positive things to mention but the one thing they always have is good meat. We love the prime steaks! The frozen large bags of chicken are wonderful! You can pull out what you need plus the quality is so much better than Kroger’s or Meijer!! Also the tortilla crusted tilapia is great!!Fresh or frozen, the meat is always great quality! So it’s definitely worth having a membership ! The Kirkland paper towels and toilet paper are very good. The staff is always accommodating and awesome as well!!! Thank you Costco!!!

Great place to shop. I love this store.

Busy already way before the holidays. Well stocked!

Most Costco’s are great and this one is no exception. Always find what you need and all employees are very helpful. I have found some interesting things here, like a Japanese Wagyu New York Strip ($99/lb). Maybe one day, but for now, will stick to regular items.Don’t come here if not expecting to spend more than $100 every time. And... you will probably leave with something you were not planning on buying.

What can I say, its Costco. You love it or you dont! Great deals to be had all over the place but do your research not everything is a deal. We like to go during the week to avoid the weekend rush!

Okay, we just got our membership not to long ago and it has already been worth every dime we have spent! I was impressed and shocked on how good their meats are. We get their seasoned pork every time we go. It’s heaven!

Great customer service! Margot at the membership desk was incredibly friendly and helpful with explaining the memberships and getting us set up with one. I look forward to frequenting this location!

We visited Costco while on a camping trip in the Cincinnati area. Used the app to locate the closest store and shopped for wine and chocolate as well as filling up our truck for $2.81.9 per gallon.... well below the local market. Clean restroom ad well. In and out in 20 minutes. Great?

Went at 945 Sunday am. Store clean and well stocked. Enough employees. Only issue is crazy customers, pushing, shoving.

Loving the samples! Very friendly staff as well. The sample staff were so outgoing and I ended up buying everything I sampled!! I love this location in particular.

Jasmine at the self checkout has zero customer service. You can ask her what happened on 6/27/2021 around 12pm. My company will no longer be using Costco because of her. It’s pretty simple to be polite to people who ask a simple question. $45,000 a year isn’t anything to Costco but I will gladly have my employees spend elsewhere.

Packed!! Got through check out in minutes. Large selection of items I needed. Impressive.

Clean well stocked store and quick checkout. Great gas prices.

Best Costco experience ever. We have visited 4 sites and Mason location was clean, polite staff, not to crowded and better layout (wider isles, product placement etc). This is my new go to location.

I visited this location on a Sunday, specifically on 07/21/2021 I had to return a product and then grocery shopping, made a line at costumer service for about 45 minutes, not because I had a lot of people in front of me, but because those 45 minutes were waiting on two people that were at the register waiting to get their issues resolved. Complained to Terry that I had been waiting for a long time, exactly 45 minutes and her answer was that Sundays are too busy, I responded to her that is 2021 and this type of services should be faster than this, she gave me an attitude (VERY UNPROFESSIONAL) for what I reply; I also pay a membership therefore if Sundays are knowingly busy then hire more people, there were four people, all working on a small motion pattern, their name were Taylor, Alicia and Antonio. I also was a witness of a horrible event that happened to an Asian couple who tried to leave the place and they were harassed by a lady at the door who insisted that they did not paid something, even a manager had to go and check their products, coming from a 3rd world country, this is seriously disturbing that they are treating costumers who also pay memberships like this, absolutely humiliating, create a system that allows you to secure your inventory while at the same time making people feel welcome instead of judge or profiled. After shopping, when I visited the register I also had to deal with Alina, lets just say that this girl needs to just quit her job and find something else to do with her life but anything that keeps her far away from serving people... bad experience, I doubt I will renew the membership, I think I will try somewhere else where costumer service is still important.

Don’t be fooled?! You won’t end up getting just what you were there for!! Many collection and many new useful things and ideas!! Oh, and many needed things as well! Christmas Shopping! :-)

Lady in customer service assisted in setting up a new familyembership walking us thru the process. Stop is clean. Laid out well and nicely stocked

I have did many houses with their flooring, its pretty good

Well stocked shelves as always. Pleasant checkout clerk.Just wish there was an easier way to find certain items. Is there a store map? Of so I dont know about it.

Costco water service getting ridiculous recently. The did not give me any water for more than a month. I call in customer service for multiple times and every time they are trying to find innovative excuse to explain what could be wrong, such as route driver too busy, new driver in training, service tickets processed wrong, will be delivered tomorrow, etc. Guess what? They Never bring me any water for 7 weeks so far. Are you kidding me costco? So you can not even do a quality control for your water bottle delivery anymore? All my words is 100% true, in zipcode 45040. I wish some real costco manager can see this. Ridiculous sorking crew!

Costco has got it TOGETHER!Kroger, and Meijer, and especially WallyMart need to learn from this company. That store could be jamb packed, with lines down every aisle and you wont stand there waiting for more than 15 min to get through. All of the staff will look at you in the eye, take notice of the inquisitive expression on your face and OFFER to help if needed. The employees do their jobs and they do it well. Theyre all hustlers. Thank you Costco!

Great selection, great check out, efficient and friendly! Some prices have noticibly increased but overall a good experience!!

If you need it in bulk, they got it. Auto service area is highly recommended

Can always find what I need and get checked out quickly.

Much better gas prices than surrounding stations

Costco is great. Wide variety of products. Some bulk items may be cheaper at Target. Always check out their sale items. I get great deals, especially on childrens clothing.

Always have new things... And never know when they will be out of something.

You can find everything there its cool

This place rocks. So many customers always there but they keep the lines moving. Almost out of carts, only 3 left! Gas station lines are overwhelming too long to wait for gas.One problem: I ordered online for first time. One item missing. Customer service said it was out of stock and should have emailed me but never received notice. Went to do laundry and no detergent😜

We are always so happy to see Lorenzo giving out samplers. It was very refreshing to meet someone so friendly and positive. He is definitely a star employee!

I do not recommend costco.com Weve had a membership for years, no problem. We bought a TV online through them. Our bank stopped the transaction. We called Costco.com They said order didnt go through, we didnt receive an email with confirmation number, they told us to resubmit another order after calling bank to ensure order would go through. We do that and all of a sudden we have two orders in our email and they take both out of our bank. Roughly a total of 5 grand. We call Costco and they said it will be between 5-7 business days. Our bank said not to use our account until its taken care of so we have no access to money until then. We waited on hold for 20 minutes, transferred 6 times on phone for them to tell us theres nothing they can do. So no gas/ grocery until its taken care of. We asked if they could do 50 dollar gift card to get us by until money goes back in. Nothing. This is unacceptable.Update: Tim the manager took great care of us. Costco.com. is still terrible but this store location is awesome.

Its great Costco store staff is great there is a fuel center and lots of parking. With that said go during off time i.e. early weekday, avoid during weekends, if you dont like people gathering in aisles to chat and nightmare parking and traffic.

Luv this place. Workers are helpful and friendly.

Store is clean and employees are helpful. They were out of stock on several of the items I intended to purchase which was disappointing.

No music playing ..just walking around stuff stacked to the ceiling. Food area is nice but needs a more aesthetically pleasing. Found a deal on some fruit nut packets.

Hard to locate items. No board/labels to denote what category of items in each ailse. Self checkout lanes doesnt have hand scanner to scan items. If store is only selling bulk items, who would take everything from cart just to scan and put it back. Should implement mobile app scan or have hand scanner like in Sams. Its equivalent of Apple for phones - more hype and elite membership feel than practical and up to date.

Decent to terrific process on bulk foods and extra large packages of goods

For indirect reasons, I purchased a membership to Costco. Once inside it was easy to drink the juice (sold in bulk of course). Do I need a box of 20 frozen street tacos? Of course not. Did I buy one. Of course so. Did I need a box of 100 K-pods. Yes. Absolutely. Do I want the heated, vibrating chair for under $400? Why not (who wants my name for Christmas?) My luck ran out when I went to get gas and found out every one else had the same idea so I got home on fumes. Go with a strategy. Do what I suggest and not as I did.

Great deal on 3 pound bag oftortilla chips!!!

Currently the gas pumps are a disaster..yikes! One pump per line and lines are crazy!

Stocked up on some seafood. Love the crabs!

This Pharmacy far exceeds any I have ever dealt with. My favorites are Jasmine .# 1 .Pharmacy was not operating due to a gas leakShe was going in spotted me I asked her about getting transplant medications Of course she took my CardsOne membership one other to pay.And Jasmine walked them back out to me.I cant say enough about this place.Thank you Jasmine Susie and all the other get people there.

Good price and great quality.

I really like Costco but the people who shop there are rude and when its busy they line their carts up and block all the aisles. Nasty suburbanites.

Good selection and good prices in a clean and well organized store.

Costco was great, as usual. Was able to find everything we came for

Rick Wisman, Hearing Aid specialist, is the best. He gave me an excellent audio examination. He explained everything and re-set my hearing aids. An absolutely great job!

Good for wholesale marketing

I have had a membership for over 15 years. I shutter to think of the money Ive spent here. Until 4 years ago I owned a restaurant and did truck and didnt over 3k a week.Over the last year they have truly forgotten what customer service is. Extremely rude cashier and manager. I NEVER complain or post negative comments, but after todays visit I can no longer stay silent. Ill be calling their corporate office as well.

Love checking out all the unique seasonal merchandise & tasty snacks. Always ends my trip with a Costco Hot Dog Combo 😋. Really shows they care about customers to keep it at such a great value. 👍🏼

Best Costco ever!!!! So clean and the staff is so friendly

Great pharmacy department and never a problem with a return

Most of stuff out of stock. Don’t waste your time. Go somewhere else. Happened twice

I love Costco! They have quality items and a generous return policy. You also get cash back when buying items. Its a win win.!

Costco has amazing deals on things you would normally buy. A lot of people make fun of me for buying some of the things here in bulk - but theres a lot more than just bulk products here. Costco offers great deals on appliances, electronics and basically anything else you could think of for your home. Additionally, they also have deals on installed services and even have mortgage and auto programs.This particular Costco has always been fairly busy, though the staff is always eager and willing to help if you have a question.

The best place to buy your everyday needs.

Has everything you need. Furniture, steaks, wine, medicine, and eye glasses. I always buy more than I plan.

Went in to just check it out, came with a membership, a new CC, and several hundred in stuff. Darn you Guest Services and your take a look around .LOLLove the store

Good selection and good prices

Everything was great until we went through the cash register Marcy P wrung us up and she was rude and just wanted to get rid of us and she wasnt very personable

Unfortunately a lower rating than usual.. very little keto/paleo products anymore. Didnt have my omeprazole qith magnesium. Very disappointing.

Great place to shop and a great place to work. Save a lot of money on their monthly specials and everyone who works there is friendly and ready to help you find whatever you need.

Great buys on everything bulk. We go there to get the items we use a lot of. They also have great electronics. They carry most everything, but typically stick to one particular type. So if you go to buy laundry detergent in a specific scent, they may not carry it. Most of the time it is the original brand/type/scent ect.....

Not the Costco I am used too, every cart is outside it seems like, and even though there a re lots of boxes at the employee lockers area we still had to get our own at checkout. And pack everything twice since they just threw it in the cart. Time to start thinking seriously about going somewhere closer too home to get my bulk needs.

Basic Costco experience. They always have a few deals, but more often than not, you always end up buying more than you need.

Very efficient check out.

My dad and I went to the self checkout and we only had a few items. I asked Thomas if he could help us because I have a broken shoulder and my dad is elderly. I said can I borrow your hand scanner and he refused to help us and brought over the manager saying its not his job. He is literally the only one to not help and we have been a member for over 10 years.

So busy its ridiculous. As expected from Costco though.

Everyones so nice! Great prices

Costco is my go to store for everything. Get an executive membership and youll get 2%back on your purchases every year. Pays for itself every year baby! And the got pizza and churros.

The staff was extremely nice and welcoming. They went out of their way to make small talk with me. Its the little things that make the difference.

Enjoy shopping here!

We went to Costco for just one thing but we never come out there without a cart full! I got a fruit smoothie and not only was it quick and fast but was super delicious!! I recommend costco!!! 10/10 for everything!!!!

Beat place to have items in best price

Clean store and happy to shop here.

Always find more than I went there to get at great prices.

Love the team at Med Vet. Their care and compassion for you and your pet is unmatched. Our greyhound has been seen by the neuro team for almost 3 years and I couldnt have asked for better care.

I always love shopping at Costco.

Always a great experience. Too bad is always a $300 cart

Great quality Very professional and courteous employees. Highly recommended. I second the other review. Please please don’t close/shutdown the photo department from april25 like other stores

It’s Costco lol but seriously they shopping experience is consistent. However busy it’s the name of the game when the retailer provides such a solid shopping experience. Very good and love shopping here and will continue.

Costco is the place to shop hands down. This location has been my go to for tvs, meat, landscaping and much more. Great return policy to.

Always friendly associates. Everything i need is in stock usually

Clean place friendly staff, went with someone that had a membership . Prices were good compared to most box stores some were more but most were much less . Would recommend

Doing a great job with social distancing

Extra good sales this weekend.

Love Costco, so sad ours is moving to a traffic filled location, I will be going less to avoid the chaos.

CostcoHow can you go wrong?Top notch in all categories

Besides getting used to wear everything is they got really good deals up there save a lot of money people are very nice very quick at checkout

Best of the big box stores.......

Got lot of products with a good prize

If you need bulk, this is the place. Otherwise, not worth it for a single person. I usually go for the roast chicken, although it doesnt taste near as good as it used to. I think they used to inject it with brine and flavors. And they have some things, like muffalata olive salad that I havent found anywhere else. The good thing is they have added self checkout lanes so you dont have to wait behind people with full carts. I can be in and out in 10 minutes now.

Always have what we want. The hotdogs are great.

Good variety and quick checkout. Lost one star for how packed the parking lot was. My fault for going on a Sunday.

I needed to spend some FSA shout out to Rhonda for helping me find glasses. She definitely gave me the great customer service experience. Thank you Rhonda.