They kept me up to date as to every aspect of the repair process. Their repair work was exceptional and they completed the job ahead of the expected completion date. Very happy with all they did for my vehicle and how they treated me personally. Thank you for a job well done!!
Staff were very friendly explained the procedure well. The product is fine. However it took 5 more days to complete that I was told originally and when I suggested to do better at that because I work and prediction costs me if different than predicted... I was told there are many other cars wanting repairs too.That didnt address my concern..it justified hers only.
Very friendly and fast service! Every one was so helpful & made the whole experience easy. Highly recommend John, he was fantastic. I really appreciated how they polished up in the inside of my car as well, very thoughtful!
I was sent here by an insurance company after their client damaged my car in a parking lot. I was VERY happy with the services Car Star provided and they made it all so easy for me. They did a GREAT job and were always nice in the process.
After nervously waiting for my insurance to process my claim I decided to chose CarStar for my vehicle repair. I was apprehensive at first. I had just gotten in my first accident with my new vehicle. I didnt know how this whole situation worked or what to expect.From the beginning of my first estimate appointment with Daya to conversing with Kayla about my coverage and costs everything was fast, easy, and well communicated. I could not recommend a better experience for such a stressful life event. Thank you CarStar!
Great business! Been doing business with them for years. Sienna at the front desk is sweet helpful and professional. Joe the manager is absolutely amazing! He is so knowledgeable and responsive. He makes every customer feel like they are top priority.. They handle everything from beginning to end dealing with insurance companies and rental car agencies. Work and finished product are superior quality. I would highly recommend this business!
Joe, in the office was absolutely fantastic! He communicated with me regularly about my car’s repairs, cost and expected completion… the best part is they finished on time. The work is absolutely beautiful!They also took over returning my rental and gave a referral to get my new door tinted.They excel in customer service and will be my first choice if I ever need work on my car in the future!
Friendly staff who did a great job. I appreciated the fact that they even cleaned my car inside and out for when it was ready for pick up. The only complaint I have is that it felt as if I had to call them for updates (the pick up date got pushed back a bit because they found more damage) and it wouldve been nice if I was kept in the loop and wasnt the one always reaching out.
Joe was amazing from the beginning till the end! He made sure I was informed, he was extremely polite and made sure everything was smooth as possible! Get this!!!! They even cleaned my car(outside and INSIDE)! I was blown away by the great customer service Sienna gave! She retrieved my MacBook when I forgot it in my car! I would give them a million stars if I could! Thank you, Thank you, Thank you!!
Nice people for sure but the service was not the greatest. Car had to be repainted because the first time they did it was not properly done. I still have to come back to connect the back up cámara because they forgot to connect it and also one of the rear lights has to be replaced again because the “new” one was damaged. Time is very precious to me and going back and forward due to a job not properly done is frustrating for me. Also the estimate went up from about $2500 at the beginning to over $4000 at the end, not sure why. I think they could have done a better job or a properly job to avoid me going back multiple times.
Joe and the team at CARSTAR were great.. Everyone was courteous and took time to ensure I was taken care of. I can’t say enough about the group, so nice to see people who truly care about the customer.The repairs to my Audi look great. So happy I choose them to repair my car. I highly recommend CARSTAR !
I was in an accident and was recommended to use this company as part of the Geico preferred vendors. Sure glad I did. The manager handling my vehicle was always upbeat, courteous and professional. I was so impressed I will be going back to have him perform some work not related to the accident. His name is Taylor Corkhill. I recently retired after 42 years of customer service and this young man is Top Notch !
Nice people reasonable rates smooth process
After the rather traumatic experience of having my new car wrecked by someone texting, I was afraid my car wouldn’t be the same. Yes, I know, it’s just a car, but it’s my car and I love it. I decided to take my baby to CarStar Collision Tec for repair. Everyone was extremely friendly and helpful as well as professional. I left there feeling good about my repair. I got my car back, good as new 3 days later, just as promised. My car looks amazing and I’m so happy with their work. I can’t recommend them enough. I’d give them 10 stars if that was an option! Very satisfied customer!
Great experience with the body and trim repair to my car. Perfect color match. Looks better than new! All this thanks to Jim and his professional staff like Pete and others. The whole process was handled timely with Jim providing regular updates along the way. Thanks, guys. You will certainly be recommended.Peter K.
Can’t say enough good things about my experience with this collision center. When my fiancé was hit while driving my car my first thought was “Damm, this is going to be such an inconvenience”. But from the moment I called and talked to Joe it became the easiest process I have even been through. Joe kept me updated daily on the status of my repair and was very pleasant to work with. My car looks great and they even washed and vacuumed my car for me. Will definitely recommend this business to anyone looking for a car repair.
Awesome experience. They handled my car as if it was their own. I’d recommend them to anyone!
Referred to them for extensive repairs after an accident. They were professional and the repairs were done quickly. They maintained great communication. It looks better than before. I was initially concerned about how the paint quality would match with the original but it looks great! they even cleaned the inside of my car.
The entire team at Carstar were very professional and kept me updated on the progress of the work being done on my vehicle. The work was completed on time and I am pleased with the outcome.
I had a great experience with CARSTAR. From the start they were very communicative, gave me frequent updates about my vehicle, and they were always willing to answer any questions I had. When I got my vehicle back, everything looked great and top quality. Thank you CARSTAR for making the typically stressful experience of getting car repairs done, stress free.
Joe kept me updated daily on the status of my collision repairs. Having this kind of communication was vital to me at this time as I am taking my mom to various medical appointments. Joe had my car ready before expected, and they returned my rental for me. Very nice, professional job.
I was in an auto accident my whole front end on the right side was demolished thought my car would never look the same.From the time I was greeted by Joe who is the manager I felt very comfortable excellent awesome customer service over and Beyond. and greeted you with a smile. then there is the secretary front forgot her name sorry greeted me with a smile excellent customer service as well. Taylor how sweet he is Pleasant greeted me with a smile. And all the workers that worked on my car they are the best I certainly will relate Carstar Collision to anyone that needs their car fixed. thank you for all the beautiful work you did to my car and the excellent and Beyond customer service I cannot thank you more
Russell, Randy, LuIsProfessional and knowledgeable. I would not take my Lexus anywhere else!! Thank you
Everyone was very polite and professional. Joe went out of his way to explain the process of evaluating my car for the insurance company and he did it with a kind demeanor and patience. I would happily take my car and recommend friends and family! 😊
Russell, Jerry & Kayla(?) were great to work with.
The car is beautiful! and thanks to everyone who made this such a pleasant experience.Adrienne Mikkola
Great people very professional and really helpful. Did a exellent job. Would recommend their services. Thanks you.
Took my Tesla here to repair some minor damage during delivery -this place had the best customer service, they were very professional, and got the job done fast (and great work) . Worked with Sianna, and she was wonderful! Would definitely use this business again!
I have used Carstar multiple times and they have helped me with installing aftermarket carbon fiber products. Each time they have done a fantastic job on my BMW M5 and M3. Very professional, timely and fair price. I would recommend them at this location if your thinking about body work or even for speciality aftermarket part install!
This is actually my first Google review and couldnt think of a better shop to give credit to. They took in car parts to have them painted. The work was flawless, it matched the rest of the car perfectly with no fender blending. Staff goes above and beyond for their customers. Extreme professionalism is always expected with them. Prices are beyond fair and you should feel safe know youre getting great quality work! Recommend 100 percent!
Fantastic! Entire staff was a pleasure to deal with, everything was done on time, and the work looks great.
Joe was extremely helpful, kind, and professional. They had my car fixed in two days, and looking better than ever! Great experience.
Joe kept me apprised every step of the way and was professional, knowledgeable, efficient and friendly. The front desk gal was very nice as well. The paint was matched perfectly, and the dent repaired like it never happened. (My car was unfortunately hit). The showroom/reception area was very nice, clean and new looking! I expected a typically average kind of grungy-ish place. Nope!!! Thanks CarStar Collision.
Great job Robert is the best great job
The girls in the office were great! I never had a bad phone call. And we talked quite often because it was an automobile accident and they were very sweet! That’s hard to find in the a car industry
Carstar Collision fixed the whole passenger side of my car after a car accident. They had it finished before the week was up they kept me updated and the finished product is beautiful! They cleaned my car it was above and beyond. I would highly recommend them!
I secured the cargo of my van, but they still managed to get into my side door and rummaged through my personal belongings, I am not very happy about that, plus where ever they had it parked for the almost 3 weeks they had it, I now have a giant black ant problem.
I had been rear ended and Carstar did the repair and body work. I can’t say enough good things about them. Their responsiveness and efficiency was extraordinary. The repair work is flawless.
They did great job!👍
I had a fantastic experience from the first phone call to when they handed over my keys. I would highly recommend these guys!!!
Even though I was there for my car insurance quote on the 2 hit and runs I had encountered, there shop was so clean. Ive never seen a repair shop so organized and clean. I was VERY impressed and I will be doing further business with this repair shop. Oh also, the employee who helped my husband and I was very nice and explained everything on his end. Very informative and caring. Thanks and see see you for some repair work here soon.
Carstar was one of the in-network options for my insurance and had good reviews so thought Id give it a try. Happy I did - a quick turn around time, frequent updates on status, and Joe was very nice to work with throughout. The car looks great again as well, so overall definitely recommend this shop!
You all did a bang up fast job. JOE was very helpful thank you
Had my rear bumper fixed, looks brand new
First rate facility and customer service. Highly recommended.
Really great service! Will use again
Dragged their feet at getting repairs done and not good at keeping me updated.
I recently had to take my car to an auto body shop and was given The Choice of 4 different auto body shops from my insurance company and after reviewing carefully these for shops I chose car star on Ulmerton in Largo and I sure am glad that I did....From the very 1st phone call with Janet I was pleasantly surprised once I had the car at the shop there was excellent communication on their parts and Joe the manager went above and beyond to meet my expectationsVery pleasant experience I will definitely be recommending this auto body shop
They were a dream to work with. Got our truck done in a timely fashion and kept us updated every step of the way! Would absolutely recommend CARSTAR!!
They were great, Joe kept me up to date on what was going on with the vehicle.
I took my car to get repaired there not only were the facilities excellent but I was treated extremely well by all employees there. They gave me frequent updates and were very compatible with my insurance . Nobody enjoys having to get their car repaired but if you need to get your car repaired this is the best place to do it in St. Pete they made what should have been a really bad day for me into an easy breezy day.
CARSTAR was amazing!! They were able to get my car in right away and had it repaired impeccably extremely quickly. Everyone was super nice and helpful, huge shoutout to Joe in particular for taking really good care of me and my car! Hopefully I wont need to get my car repaired again any time soon, but if I do, Ill be back!
Wasted my time.
Very impressed with the service from time of estimate to the time of completion. The staff is excellent and they fixed my vehicle on time and it looks amazing. Thank you all for making this experience so painless.
Friendly and professional. They called daily with updates. Would refer this place to everyone!
This was far and away the most positive experience weve had with a collision repair facility, ever. With more than 100 years of combined driving between the four members of our family weve had our fair share of needed body work from accidents, etc. And as armed forces retirees weve moved more times than we can remember. So with each move we ve worked with different body shops, a number of outstanding ones among them. Our experience with CARSTAR Collision was in an entirely different league. Joe, the manager, was extremely helpful and accommodating. He made everything effortless for us, kept us regularly updated with the progress of the repairs, and delivered an impeccable vehicle. The office and garage are immaculately maintained. The staff is exceptionally competent, courteous, and clearly happy to be working there. To top it off, the quote was dramatically better than what we obtained from far less professional looking shops. When the need comes, do yourself a favor and head directly to CARSTAR Collision
HORRIBLE - THEY GOT PAINT ALL OVER THE INSIDE OF MY CAR, AND THEN TRIED TO TELL ME IT WAS THERE BEFORE I HAD MY WORK DONE - NO ACCOUNTABLU=ILITY FOR THE MISTAKES THEY MADE.
What a great establishment this place is !!! Had my car hood and bumper repaired. They did a outstanding job !!!!!! Even detailed my car . When I went to pick it up it looked absolutely beautiful. These people care for their customers.Joe constantly kept me informed of the progress of car being fixed.And car was done 2 days early then estimated.My entire experience with this establishment was OUTSTANDING. Thank You!!!!
Very friendly & professional
Great job!
This place knows Customer Service. I took our car for a warranty issue from a closed Carstar location where we had work done years ago. They took care of repairing the bumper at no cost. Thank you for caring. Plus the place is beyond clean!
Great repair and paint job
True to their word!! We brought our car there because of an ugly and obvious dent that couldn’t just be popped out. There were a few difficulties with this particular repair. When a group works that hard to get it right rather than throw up their hands and walk away, It’s amazing. These guys stuck it out until the repair was perfect. Rick was great to work with but honestly, everyone we dealt with was totally professional. I hope to never need Carstar again, but if I do this is where I will go.
Best body shop and where customer satisfaction is absolutely their goal.
Excellent service, beautiful work... definitely will return.
Mitch and Rick were great! They did an awesome job fixing my car and eve detailed it!
Totally a Professional experience !
Worst service ever, avoid this place as much as you can, it happened when someone smashed my car window and stole items from my car so my insurance company sent me this address to fix the problem. Not just they took a day and half to fix the issue but didn’t checked the broken glass particles inside the car. They didn’t even took time to clean the btroken parts inside my car.
5 Star Customer Service. Absolutely the best people for the job!!!
I’m an obsessed car guy and I got rear ended in my 3 month old Focus RS. In my search for a quality body shop, I happened upon this one by chance, but I’m glad I did. When I asked to see the shop, Mitch (head shop manager) gladly brought me back to inspect where my car would be repaired. It is a very clean, organized, and modern shop and I felt comfortable leaving my brand new car in their care to be fixed. As far as the bumper was concerned, it had some significant scuffing and paint chipping and a bent support structure which was causing it to stick out from the driver’s side passenger quarter panel. They fixed the bumper and it came out perfect. The paint match was spot on and they ordered a new OEM support structure and fit it perfectly flush with the rear quarter panel like it was before the accident. Customer service was very high quality, they make sure you are 100% happy and will fix any minor issues you find no questions asked. I would definitely recommend them.
They took great care of my vehicle.
Excellent job!!!
Very clean and professional
Pays the bills