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Tom George Yacht Group
17116 US Hwy 19 N, Clearwater, FL 33764, United States
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Tom George Yacht Group
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Ro
Review №1

My experience with Tom George Yacht Group has been nothing but professional, knowledgeable, enthusiastic, transparent and just fun! Like others, we went boat shopping in the middle of the lock down here in St Pete Beach, FL. We hit all the big dealers but knew we had a match when we started working with Eric Aruffo. We literally fell in love with a new EdgeWater 230cc - with so many clever design features. But there just wasnt much inventory (also due to the factory closing for a couple months). So we put in an order and just received our new boat, Liquidity! Eric and the whole team were simply great at their jobs. And Eric would call me day or night to answer my myriad question.Look, if youve got to go through the process which can be daunting, make sure you go visit Eric and his cohorts. Its an experience you wont regret!

Ar
Review №2

I had purchased a new 2017 Regal 28 footer so much I felt it was time to step up. Not sure what I wanted I came across a Carver from 2004. I felt it was diesel and as long as it was kept up well, why not. Well, since I only knew how to be treated after buying a new boat, my boat broker reminded me I would be on my own and to not expect the local dealer to service me like I bought the boat from them. Well, this broker was (not the first time) wrong again because he obviously didnt know the Tom George group. I happened to stop in and meet Steve the owners son one night in the showroom. He made it a point to introduce me to his dad Steve and they made it clear, whatever I may need to call them, they would try to do anything I needed whenever the time came. Well I called once or twice later on and came across Chrissy who has a smile you can hear a mile away. So genuine. Once I read her my HULL ID I was now IN the system. If I need anything, they know my boat and knew how to research anything, anytime. I have to say, whenever I call they treat me like they knew me for years. Bit Chrissy, she is the voice. So real and then I just met her for the 1st time at the St Pete Show, I had to thank her for just being her. I have to say, my biggest problem with my Carver is trying to replace it. From the moment I got the boat I replaced the ac in the boat because it was origional. I am a realist. Certain items will need to go and I didnt want to rish a hot summer day. I re did the dash down to the wheel. It looks, and feels like a new boat and I just love it. I am a maint buff and have a local mechanic...Derek Gallo from Volvo is a phone call away for parts as they are needed and I have the greatest mechanic ever. He is promt and honest and so caring. You can tell he takes great pride in making sure I am enjoying his work. if I start something to get fixed, he always has my best interest in mind and finances. I push him to get ahead of cycles and he sometimes reminds me that doing certain steps too soon is not always smart. So I have put on approx 400 hours a year in the last 2 years I have owned her and besides running agound slowly and mis achoring and breaking a few changes, ALL SELF INDUCED, my issues that have come up were my own and caused by me. Whatever I do need, I know I am covered between Chrissy at Tom George, Derrek at Detroit Diesel who drives 1.5 miles to hand deliver whatever I need, my detailer washes and waxes my boat every month, my boat is covered. I am lucky to have a dealership like Tom George as well as my Regal team in Quality. I bought the first boat new form them. I expected great service and got it. I bougfht the Carver from Galatti with a less than favorable experience but met Tom George team and I coudlnt be happier. Thanks everyone for kiving your industry, it shows.

Al
Review №3

I only did service work and Jay was very helpful he also gave me cracked information and made our job go well I would suggest anybody that needs service or needs to buy a boat come here well take very good care of you have a great yachting day

Ch
Review №4

Have 2 Everglades boats and called here to get parts. I gave up after the 4th call. Left 3 messages for Lindsey as well as talking to her once. She said she would call back but never did. Cant imagine Everglades would want this kind of representation for their company myself. Will definitely use another dealer for our next boat purchase if we ever buy new.

Da
Review №5

I have been a boat owner for 30 years. I have purchased 3 new boats and 1 used boat in that time. The experience with Tom George and Eric Aruffo was great. No pressure, answered questions, highlighted the features of various models and I left with a boat that I expect to own until I die,Looking forward to more great service and support from a quality group of people. Thanks to the entire team for a great start to our next adventure

Da
Review №6

I purchased a new Everglades 243 from TGYG about 8 months ago. The entire process was a pleasure. From sales to service and the finance dept... they answered every question and treated us like we were special even though they sell much bigger boats to other clients. I still get regular text from Ryan Allen, my sales rep, just checking in to see how were enjoying the boat and if I need anything. These guys know customer service!

St
Review №7

Great experience fantastic team with great support! Thank you Sam for everything!!

Mi
Review №8

I purchased my Cobalt around 3 months ago from Eric Aruffo at TGYG the whole experience was absolutely flawless. I got a great boat and luckily found the best dealer and salesman in the clearwater area. From the start to the delivery and sea trial with Capt. Wayne everything was perfect. Eric went and continues to this day to go that extra mile for his customers. You guys have made a customer for life. Already thinking about upgrading.Thanks Eric for a exceptional experience!Mike K.

JR
Review №9

Thank you Eric Aruffo for making this purchase one of the most pleasant ever. You made it easy to choose Edgewater as our choice of vessel with your product knowledge and patient discharge. The wife and and I are extremely pleased with your attention to details and follow through. Thanks for Thisle Do, and looking forward to Thisle Do 2.

Ad
Review №10

Chrissy and the team did a great job from end to end including setting up an awesome factory tour to see our 262cc being built. Delivery was really easy and went as planned.

An
Review №11

This boat buying experience was better than I expected. Tom George Yacht Group is top notch in customer service from the day we picked the boat up with Capt. Wayne taking his time to explain in detail everything we needed to know about our new boat to the standard servicing of our motor six months later. Dusty, sales manager, is easily accessible and always available to support us whenever needed even months after purchasing the boat. Great work by a great team!

He
Review №12

Had a fantastic experience with Samantha Meyer. She always answered calls and followed up regularly every step of the way. Sam was never pushy and a pleasure to work with. Would definitely recommend and will go back for any future needs.

На
Review №13

I wish that I can put 5+ starts for an outstanding, excellent and truly customer-oriented service that we got! Our sales representative was Eric - so friendly, kind and knowledgeable! Id recommend this place to all our friends - very good prices, boats for any wallet and great stuff!

Ky
Review №14

The best experience I have ever had with any purchase. Samantha was a absolute professional throughout the whole process and made it very easy. If you are looking for a boat.......... look no longer and call Samantha now and you can thank me later. I will never buy a boat elsewhere!!!!!!

Ma
Review №15

Everyone at Tom George who helped my fiancé and I purchase our first boat was fantastic, our experience was first class. Sam guided us through the whole process and was extremely knowledgeable. We never felt pressured or rushed throughout the process and every question or concern we had was answered or addressed. Captain Wayne was terrific as well, he really went out of his way to make sure we felt comfortable and familiar with our boat during the sea trial and delivery. To everyone else there behind the scene who helped make the process painless, we thank you for the great service.

Ma
Review №16

Ryan was a great help! They not only service all makes abd models, they are extremely helpful and kind! Great people abd a wonderful establishment. Highly reccomended.

St
Review №17

You are shopping for a boat, you HAVE to try a Cobalt. After we tested several boats and brands, there is just nothing to describe the ride quality and performance that will just blow your mind. Its just amazing. To top it off, you wont get a better friendly and perfect service than at the Tom George Yacht Group. From the Sales experience (ask for Eric!), to all the staff. Thank you!

Ju
Review №18

Outstanding service from beginning to closing. I walked in and was presented with Sam who showed me different alternatives and guide me through, and then followed up and answered all my questions while I was making up my mind throughout the week. Sam and all of the team (Marion and Cpt. Wayne) made all of the process easy and enjoyable. Highly recommended!!

Eu
Review №19

This is our first boat and Sam gave us all the information we needed to choose the perfect boat to our needs. She was very honest and fully empathized with us.At delivery Cap. Wayne was awesome and went through all details beyond any expectations and gave us hundreds of tips and recommendations

Mi
Review №20

Great experience! Eric & Sam were so helpful, attentive to all my needs and available on short notice. Love my new Cobalt. Process from shopping to sea trial to closing could not have been easier!!

Ke
Review №21

I ordered a brand new Edgewater 370 from these guys and I’ve continually been impressed by the care and professionalism I’ve received. Everything I asked for and needed was done in a correct and timely manner. I highly recommend them when purchasing a new/used boat or with needing service. They took care of my older boat’s service and sale as well and again, the care was impeccable. Thanks to the entire staff, especially Dusty who handled me for 4 or 5 years before I made the order. I always felt I was a very valued customer even when just “looking”. I look forward to many years of a great working relationship.

R
Review №22

It was an absolute pleasure dealing with everyone at TGYG. Jimmy Rogers listed my boat and we had a contract within 5 days, actually much faster than expected. This left me with little time to find my new vessel. I found myself torn between the 33 Boston Whaler Outrage and the 335 Everglades CC. Richard Murbach found me the perfect new boat (2019 Everglades) and both of these guys went out of their way to help us make a tough decision pretty easy. My wife and I tested both boats and agreed that the Everglades had a higher quality feel and more solid ride than the Whaler...but price as a bit of an issue. The Whalers were all 2018s (lots of unsold leftovers from last year) which gave them more flexibility on price. Richard and Jimmy not only went to Tom to make things happen, they also got Everglades involved as well. Took delivery of our new 335 Everglades last week! We are confident we made the right choice and know we got a great deal! On a side note, lifts are pretty scarce at the local marinas...they are letting us use the TGYG boat lift at Marker 1 until one becomes available in Dec. Now THATS going above and beyond!

Ia
Review №23

TGYG did not disappoint 5 Star experience. The whole team did a first class job handling our purchase. Hat’s off to Sam her communication was incredible from the first call all the way thru delivery of our new boat. She was always informative, honest and prompt with any questions we had. Highly recommend TGYG ask for Sam!

Ry
Review №24

My overall experience with this dealership has been excellent. Working with Eric has been very easy from the beginning, and he has been very accommodating. The actual sale process was admittedly difficult at one point when the sales manager became involved for a possible trade-in but I guess thats just the process. Lets just say, the trade-in process didnt work out. Overall, I am very pleased with my Edgewater 208cc and the friendly service at TGYG. I would definitely recommend this dealership to anyone looking for a quality boat.

De
Review №25

After comparing several dealers, I chose to purchase our new Crest pontoon boat from Tom George Yacht Group. Their sales representative, Eric Aruffo, worked with us throughout the process in a very professional manner. We found their staff to be courteous, knowledgeable and well trained.

A
Review №26

Good patient sales guys they do a nice job . No pressure and very knowledgeable. Trying to buy a boat . See how good their pricing is soon ! Good place to do business !

Ki
Review №27

We highly recommend Tom George Yacht Group. Beautiful facility and great staff! If you’re looking for professionalism, expertise, no pressure and a little fun, work with Sam. And, after the sale, we truly appreciated Captain Wayne for a thorough, great tutorial and delivery of our beautiful, new EdgeWater 248CX.~Kim & Paul Auslander

To
Review №28

They made our purchase easy and hassle free. We look forward to making memories on our new boat. Customer service A+.

Ma
Review №29

Great customer service, especially after the sale. Nothing but high quality boats. Ask for Eric. He pays great attention to detail and finds what you are looking for.

A
Review №30

This is my 3rd boat (yacht) I bought at Tom Gorge.I have always been looking around intensively before buying a new boat esp. on my last one,the Carver C37. Why did I decide to go with Tom Gorge?They have high, and I mean high quality boats onlyThe service is superb, friendly, spot on at all timeI can contact them 27/7 if neededThe costs for the boats I had are very competitiveI am a happy boater, thanks to Tom Gorge

Gr
Review №31

The service and care during the sales process was second to none. All the staff (especially Gunnar and Dusty) took care of every inquiry and every need to help us make the right choice. We are very excited about our boat and being part of the Tom George Yacht Group.

St
Review №32

Eric A. helped us to find our perfect fit!He listened to our list of must haves and our personal needs to solidify our purchase of an Edgewater....We are happy with our 28 Edgewater and look forward to an ongoing relationship with Tom George Yacht Group....

Ja
Review №33

Class A dealership and crew!! Stop in and see how they can meet your boating needs!!

Wa
Review №34

Great buying experience. Great EdgeWater boat. Great service. 5-star plus rating for Tom George Yacht Group (TGYG)!!I purchased my EdgeWater, center-console boat from Eric at TGYG in March of 2019. Eric made the buying experience better than any other boat purchase, or car for that matter, I have had over the last 40 years. I truly felt that Eric was as dedicated to me, the buyer, as he was to TGYG as their sales person. He was extremely knowledgeable answering all of my questions prior to purchase, toured me in the boat on the water to demo it, delivered it and spent time educating me on all of the features of this boat. His level of customer service is exceptional. He is quick to respond to my questions since purchase and continues to be my go to guy for all things Florida boating. Thanks, Eric.Jay, their Service Manager, has been similarly helpful to me and my needs. Whether that is picking up and delivering my boat according to my schedule and service need, explaining service requirements and lending a plethora of helpful hints to keep us boating safely and confidently on the waters around Sarasota.This was a great, first experience with TGYG but it will not be my last. Well done!! If you are looking to buy what they sell, do not hesitate to reach out to TGYG.

St
Review №35

They do it all - sales, service, delivery with style and personalized service. Love our Edgewater boat

Ti
Review №36

We can’t thank Eric and Vic enough for the fantastic service we received on the purchase of our Cobalt 30SC. They went above and beyond our expectations and made the buying experience an enjoyable one.

Ke
Review №37

The new Clearwater store is as gorgeous as the boats available for sale. The staff are helpful and extremely knowledgable. Highly recommend.

S
Review №38

Excellent selection of boats with a very knowledgeable staff. Cobalts are excellent quality boats.

Sa
Review №39

We didnt end up buying anything, but the staff was friendly.

DJ
Review №40

Very friendly staff.

Pa
Review №41

Great place, service from knowledgeable sales team is excellent!

An
Review №42

Excellent sales group and good selection of boats.

Ma
Review №43

Excellent associates

Information
60 Photos
43 Comments
4.9 Rating
  • Address:17116 US Hwy 19 N, Clearwater, FL 33764, United States
  • Site:http://tgyg.com/
  • Phone:+1 727-734-8707
Categories
  • Boat dealer
Working hours
  • Monday:11AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
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