I had a very positive experience at Family Towing. Owners are very knowledgeable and always friendly and helpful. I would definitely recommend.

They dont even have the courtesyTo call you backAnd tell you they dont want to do the job When at first they quoted me a price and told me they were going to do it Very unprofessionalI i wouldnt even let him put gas in my car Much less do any work for me!!!!!

Great and friendly people. Good service and prices

Holly was great. The BCSO had a hold on my car for almost a week she helped get ahold of someone to get the hold released so I could get my car before I couldnt afford it. If I ever need a tow ill know who to call . thanks Holly

Theyre always quick to get me in & out! No wait times. Very courteous and respectful emplouees! Will go for all my vehicle needs or wants!

Great bunch of people. If u have any Qs about an install, talk to Holly

Helpful and awesome, thank you guys!!

Great place and family run business

Great people..very nice, and affordable towing

Very fast! Affordable and honest! Would definitely recommend.

These people are the best they work so well for you and are there in no time,there isnt any long waits what so ever.

EXCEPTIONAL customer service! Very responsive, quick service, provided with genuine sincerity and concern for their clients. The owners and employees went above and beyond to check on me after my accident and offered to assist in any way they could. They were very kind, compassionate and accomodating which made the entire ordeal with my wreck much easier to handle. I highly recommend this company to anyone needing such services.

I failed to get his name, but in my experience he was very friendly and fast, even tried to boost my car for me. And it was after midnight but still made it in about 20-25 minutes.

Very helpful people. Great service.

Very nice people and do a good job.

This company truly loves by their name. They treat you like your family and are amazing

They can tow your car, help you get your car going or change your oil...great guys fantastic women all around great people

Fast, friendly, reasonable, will be my first choice in the future!

The driver who also happens to be the owner handled a difficult situation very well. Super professional service. All around good experience and excellent pricing.

Shout out to Family Towing & Collision :This company goes above and beyond for the company I work for throughout the week and never has let us down at the Reconditioning Garage, so when my personal vehicle became damaged...due to the amazing work they do for Auto Simple...it was a no brainier to reach out to them in regards to my own vehicle..They came and picked up the vehicle from my work...took it to the shop and literally 2 days later it was ready for pickup...My check had not even arrive yet..but they allowed me to come pick it up anyways..and told me would we handle that later..This is the kind of Company people look over for larger business and established names...But not me...Thank you for the amazing Service...both personal and professional...You will forever have my business...and my recommendations...

Amazing people. Work with you on payments or help you figure out what you need for your car.

My husband and I very recently experienced a major blessing by crossing paths with Tim and Holly at Family Towing N Collision! They repaired my husbands car and it looks absolutely wonderful! They were so kind and accommodating...we sincerely felt like we were treated as old friends. We have had two experiences with a body shop in Dalton. It was average. We wish we had known about this business because we would definitely have taken our car to them. Please give them a try the next time you need a tow and/or car body repair and you will see that what I have written is an honest review! They make a not-so-pleasant situation so much easier. God bless all of you at Family Towing N Collision!!

If you need anything, give this guy a call. Outstanding service very competitive pricing . Professional service

They made a personal agreement then didnt do there part .to me thats bad business

Had an antique car towed today. It was a last minute decision to get the car towed as I just bought car and it had all 4 tires flat. I have had horrible experiences with having cars towed before with different companies. I called them to get an estimat on the price to have the car towed from Cleveland to Etowah. Their services are inexpensive and they showed up within minutes of my call. The man who came to tow my car was extremely helpful. I highly recommend them. Thank you all for your help today.

I was rear ended and my car ended up being towed here. The staff was super friendly and helpful! I got injured in the wreck and they helped me carry my stuff to the car and gather my things. Im not sure of total prices, as the guys insurance who hit me was paying, but, Im pretty sure it was about 50$ a day. Average cost of towing in Cleveland.

They are some of the best people to do business with, they are fast, friendly, and respectful people.

Awesome service, great people, they did a great job on my car. Truly went above and beyond!

Great towing service!!!

Absolutely a amazing family. On travels headed back to Michigan we had problems. They welcome us like family. Opened on Sunday to help us get home. Awesome family values other people lack now days. We were blessed to have meet them very thankful to Family towing Tim Holly and there son.

Got rated #1 towing company in Cleveland by the Cleveland daily banner for 2019 ! Awesome owners mr and mrs entwhistle will treat you like family hence the name ! Small business but they go above and beyond for what you need ! Couldnt ask for a better tow company

Very friendly and helpful

A friend of my sons recommended them to me,im glad they did cause the whole experience was great..there were storms and trees down on alot of the roads,but they still got to my van in a short amount of time..they even came to a different place to pick up my keys before heading out,and kept in touch with me on when to expect them..they were very nice,gave me advice on a few things that could possibly be wrong,and parked my van exactly like I asked.. hopefully I wont break down for a good while,but if I do,it will be them i will call first,and also recommend..they didnt over charge,the amount they told me,is the exact amount that was asked for after everything was sorted,no extra bad surprises that Ive heard about with other towing companies springing on people

Awesome service and amazing friendly staff. Darrin will always go out of his way to help. Recommend to everyone and I refer them to everyone needing within my business.

My niece and brother were in a motorcycle wreck and when we were calling to find out what it was gonna take to get the bike back we were told that someone else claiming to be a brother had just called but whatever he said so i apologized and informed him they was 3 brothers and we had not spoke to the other . He was still throughout the entire conversation very smerk . All i could do was apologize and try to hold my tongue, the bill was 225.00 and had we not gotten it by 5pm would have been 50 more . Will never do business here again nor recommend them . Thank god my brother is fine and my niece had to have surgery on her leg, next time maybe the tow co. Will be a little more compassionate and not so rude

Professional, courteous, family owned and operated. Fast service, you can always count on them for big or small towing and collision needs. Highly recommend.

Cant say enough good about Family towing! They did a wonderful job on my Subaru!

Good customer service

Great place to go if you need a tow. Family owned.

Affordable towing and repairs. I didnt worry how I was gonna get my family be fed after paying the bill. Family folks.

Good people.

Excellent service. I was completely satisfied with their service.

Was 2hours late

Family owned business great people great service would recomend to everyone

These people are the bomb...u would be crazy to go else where

Lit

Great family

Very friendly...took care of business.

Great people