I’ve been coming here on and off for about 3 years. Each time I come in it gets worse and worse. Normally I can find everything on my own but today I couldn’t find a candle lighter. I asked a staff member where one was and she said “probably at the front” I said thank you. When I got to the front it wasn’t what I was looking for but thought oh well I can go somewhere else. The lady I spoke to checked me out, didn’t bother to ask if I found it and checked me out and didn’t say one word to me other than my total. I’d rather go to the nicer one in north Olmsted cause the staff here is rude for no reason.

Little messy. Seems short staffed but the staff is nice.

This has to be the CLEANEST Family Dollar in Cleveland. Well stocked, Friendly Employees, just makes You want to Shop as soon as You walk in!

Staff was incredibly rude to me and my grandma. We came just to buy kitty litter, cat food and dog food. Their computer froze up and they got mad at me and my grandma. Finally got the computer started up again. My grandma said goodbye and they laughed at us like we were complete fools. When it wasn’t even our fault. Never shopping at this place again.

Best family dollar I ever been to, nice and clean and well stocked

Manager mike doing truck is an idoit. Rollers are backwards & told me i cant park in the smartest place to unload. When i proved to him his way causes damage to product, he claims he boss wont allow trucks to park where i suggested. AND SLOW! TAKING ONLY ONE BOX AT A TIME OFF BELT. SMH

Family Dollar usually always has just about everything you need. But the store is always dirty. It just looks grungy.

Fast stop, In and out. Great prices.

I live by here n shop here at least every other day,friendly workers,clean store,always parking,never wait in line more then 3minutes,ntheir open til 9pm 7days week.

Friendly staff and great prices

Brought my service dog in . And they told me to take him or leave. I will never shop at family dollar again. Its a service dog.

Very friendly staff and respectful

Always stocked with product and friendly associates.

Store is poorly stocked and has a dusty dingy look. Propane exchange has been broken for over 6 weeks. Employees are short and rude.

I shop at family dollar monthy the customer service is good. Prices are good. Some items are not such as shoes. Only lasted me about 3 months and there was holes in the soles. My coffee pot i have had for 6 years and it still works.

You u got a cute manger in Cleveland

Staff is okay half the time they look miserable but who wouldnt working in a store like that but theyve never been rude. Store smells pretty bad. I used to love coming to this store but hate it now. Everytime I go there theres a bunch of females outside smoking with a bunch of little kids that most of the time theyre not even watching bloking the entrance. So annoying.

Not a bad store but need a little cleaning other than that it is a good store.

Bought a bag of Crunchy Cheetos there, they were crunchy. So, you know.

This place is convenient and has a lot of things...also clean.

Some of the cashier treat the customers better then the manager i went in to buy an item had a coupon and the manager was on the phone like always on personal calls got in my face that she does not take coupons. Will not come back to this store

The manager always looks extremely tired and stressed out likely due to them being understaffed. They need to find more workers and put a damn grin on their faces, aside from the ratchet customers this place is decent.

It is your basic Family Dollar. Dont ask for too much mentally, and youll be just fine. The employees dont look very happy, but as long as they ring my stuff out, I dont care

Close too home,reasonable prices and helpful staff

Low prices, quick service, and a welcoming atmosphere.

Nice group of people that work there

Browns stuff should be extremely cheap. The prices are too high for such a worthless team.

Manager the black lady rude and annoying seems to always have a attitude like get a better job then if youre unhappy no one forcing u to work at family Dollar

The manager had no clue what she was doing

Very nice and cheap stuff

Its great

Great customer service

Went in to return an unopened phone i bought for my store and the manager accused me of opening it and refused to to anything for me.

Unsafe area poor Customer service

Cashier was friendly

Really rude employees.

Found a deal on a item

They have,what you need in a crunch

Nice staff

Great prices

Great

Convenient

Love it

I ordered through Istacart. I never had any problems with my deliveries with Instacart until today. I’m not sure which Family Dollar Store, the one located on Puritas, in Cleveland, or the one located in Rocky River. I ordered Scott tissue (and Scott tissue isn’t cheap), why did they delivered it to my daughter open? The killing part was, something told me to hurry up & get down there to see what they was giving me & they just pulled off. Instacart did refunded my money but Family Dollar shouldn’t sold sold me tissue that was open. I will never shop @ Family Dollar ever again & I will tell others my experience I had with this store.