One of the best coffees I’ve had! I wish I was local to Cleveland to make this my go-to coffee shop. They have a great selection and amazing syrups to add to your coffee. They even make their vanilla flavoring in-house — so so good!The staff was also so kind and helpful. I’ll be sure to stop in next time I’m in town!

Literally the greatest staff Ive ever met . Genuinely great people. They happen to make a great cup of coffee as well

I love it here! I come here alot to study and the staff here is so sweet and remembers me every time I come in. The shop is super cute and cozy AND THE COFFEEEEEE OMG. I love their lattes (both plain and vanilla) and you have to try their cinnamon bun muffin...mannnnn. My new go to spot in downtown Cleve :)))))

I enjoyed a yummy iced coffee and a bagel from a local bakery before a work meeting downtown. My only suggestion would be to up the cream cheese game - I was a little disappointed to get a Philadelphia cream cheese cup with such a tasty fresh bagel! Will be back.

Stopped here on the way back home to Seattle. Friendly staff, strong and flavorful cold brew. Stop here if you’re looking for real coffee, those girls whip a nice cup of brew.

Great cafe. The decoration is really cozy and beautiful. as a plant lover I was amazed by the plant wall, it has outdoor sitting as well. On the top of everything, Im in cl for almost 6 years and this place offered the best hot chocolate so far.

The staff was super friendly and quick, and the coffee was strong and tasty! (I got an iced mocha because it was AS HOT AS BLAZES that day.)Excellent little coffee shop, and worth a stop if youre in Cleveland. :)

Stop here in the morning if youre in the downtown Cleveland area. The batista knows how to make an incredible latte.

Great espresso. Locally roasted beans. Several gluten free baked good options. Nice atmosphere with quiet music. Seems like theres always a line, but it moved quickly.

Simple, spacious, hippie chíc, great service. Drip coffee is bold and wonderful!

Dine in is available at almost all coffee shops now. Used to frequent this place but their political jargon, lack of accomodations and inconvenience has turned me away.

Nice place and amazing coffee!

Definitely one of the most underrated coffee houses in northeastern Ohio. When I lived in Cleveland I went to the one in Cleveland hts, so I caught the same positive energy from Adam and Luke at the East 9th shop, and a very well made latte. #phoenixcoffee #clevelandohio #east9th #eastninth #coffee #coffeeshop #kingofcoffeenyc #cleveland #ohio #ohiocoffee #latte #sankofatafari

Coffee was good, my Americano was a little weaker than I would have liked. The mango guava muffin was delish and my bfs cappuccino was spot on! Great spot for a good cup right downtown.

We got a couple of lattes and bagels for breakfast. Delicious stuff and great service at this place.

She was so nice for me as a tourist as well as the coffee

Awesome coffee shop and so friendly

Hands down, the best gluten free baked goods I’ve ever had. The atmosphere is nice and cozy, everyone is friendly, the prices are very reasonable, and the coffee is great. Plus, they make their own almond milk!

Mocha coffee with cookies. Cozy and chill place to hang out

Quaint spot in the heart of town. They’re very knowledgeable about their product and the service at any of their locations is always on point.

Great baristas and I love their coffee (they roast their own) Staff is fantastic. Unbelievable homemade Pop tarts and pastries. I dont know if they make them in house, but they sell them and theyre amazing.

Phoenix Coffee has a special place in my heart. When they used to be in a different building than where they are now in Coventry, years ago my (now) fiance and I visited there for our first date. He knew how much I loved coffee and made sure that we stopped there after our dinner in Little Italy. It was my first time there and it blew me away! Ever since then we have visited there frequently to work and relax. Everything they offer is fantastic! I absolutely love their cortados and pastries they serve. The staff is always friendly and each one of their shops offers a unique vibe thats easy to work and visit with friends in. Highly recommend!

Simple, aromatic and delish coffee, great service, highly recommend

Stopped in for a quick hot chocolate and to catch up with some family! Enjoyed my experience! The giant chocolate chip cookie was a plus too! It was a Monday morning, and there wasnt an overwhelming line so if youre looking to get your coffee or breakfast pastry quick, it may be a good idea to stop in here.

Every time I go here I remember why I like it so much. Great coffee, great employees, the seating is comfortable with electric outlets everywhere. Nice and cozy spot in the middle of downtown.

Quaint little coffee shop, not your chain variety, offering very good quality coffees, espressos, teas and coffee drinks. Best in the downtown area, despite the competition coffee shops that are a bloc or more away. Trust me, I know coffees, I used to own a coffee shop in the past. Enjoy it anytime youre downtown Phoenix. This place is just right for me. Local vibe, fun art, great egg panini and iced mocha, good music but not too loud, and fast wifi.

Negative experience. Was made to feel very unwelcome by the two young women working the counter. It was very surprising. Left without making a purchase and let my local host know. Will not return.I hope the owner can check the shift schedule, see who was working AM 5/2/19, and have a chat with them about being welcoming and kind.

Most of the clients know each other and they like to have a chat near a great cup of coffee.

Way better than Starbucks, and they have the most amazing seasonal drinks. Plus you can get most anything made with oat milk which is just the bees knees.

Cool shop, they have their own unique coffee drink. Spent $6 for a large coffee and a bagel w creme cheese

Great Phoenix location! Street parking is scarce, so be prepared to use a garage.

The guys that work here are really funny and they always make me smile in the morning. Downside is I wish they had something other than bread to snack on lots of carbs there and sweets but the coffee is amazing. They make their own almond milk which I love lots of benefits to this place and its local we have to support our local vendors.

Great place. The people are very friendly and helpful. The food is great. I had a bagle with egg and bacon the coffee is great. They roast their own beans! We will go back very comfortable place.Their Americano is excellent, and PLEASE try their matcha latte if youre into the earthy, un-sweet stuff. They put a ton of care into every drink, baked good, and meal. And Im always shocked when they tell me my total

This is a great place downtown for the best coffee and a nice atmosphere in the middle of the city.

A wonderful stop downtown for coffee, tea, or a pastry. They have a chill atmosphere and friendly staff. I was quite pleased with their loose leaf tea selection! Phoenix Coffee offers a break from the busy downtown bustle and fuel to get right back into it.

Prices are very reasonable, and the coffee is great. Plus, they make their own almond milk!

Pretty good cappuccino. Not the absolute best, but it was well-crafted. Will definitely return next time Im in town.

As I travel the world I’m always looking for “Thee” coffee place... Had a flight debacle that landed me in Cleveland for a 24 hour layover... this is it! Super cool Cats, world class coffee / Baristas... fellow Musicians, great conversation, fun place to be - Only $2.00 for a cup of House-Drip! unmatched! - For the reviewer that mention “Starbucks quality” ..LOL! No comparison! This place is in another league -

Good staff, clean, tasty coffee, pretty quick service. Convenient place to meet people downtown for small meetings out of the office. Havent tried the food, but they offer some.

One of my favorite places to go when I need a break from work - everyone is super friendly and the coffee is top notch. Thanks for always being great!

So polite and such a cute shop. they use paper straws instead of plastic, yay environment!!

The place to stop for a good cup of coffee while downtown or driving thru

Best coffee ☕ in Cleveland

Pretty good coffee, quick service and nice staff. Lovely place to go before work

Nice place for a coffee or tea. The Mexican coffee with chilli powder is surprisingly good, and Im not even a big fan of spicy foods

This is by far my favorite coffee place EVER!!!!They are right down the street, which is extremely dangerous on a daily basis (lol). The staff is always very kind, helpful and efficient!The French Toast Latte is my go to...always! Plus thay always make them look so pretty and cuuuute! So whats not to love even more!

Good coffee

They make their own almond milk, and their espresso drinks are delicious. I frequent the E9th location and the staff is great.

One of the cheapest coffee places that offers coffee of Star Bucks quality.Fyi, they carry some Gluten Free baked good packed with flavor as well!

We had just arrived in from an over night train and it was raining. We wanted to get something to eat and coffee while we waited for our rental car. Granted we arrived at the coffee shop about 15 early, we were 2 patrons waiting right outside the door in the rain with luggage. The 2 girls inside simply just kept talking and drinking coffee while looking right at us. We waited till a few minutes of opening time and we left. I feel that was completely rude and horrible customer service!

Considering how often I visit Phoenix Coffee, I feel that it would be an injustice not to give a review. The shop is easily accessible, lying slightly diagonal from the intersection of Walnut and 9th street. Despite its prominent position right in the heart of downtown, my inner hipster was instantly appealed to from the moment I started becoming a patron. The interior felt rustic and earthy. Furnishing felt second-hand (in a good way) and the tiny, potted plants lining the walls made it feel homely.The most notable element that caught my attention is how friendly and personable the staff was/is, which for me goes a long way. Obviously, since I stated that I’m a regular, they and I have built a rapport over time, but they have consistently displayed an eagerness for friendly, open conversation with everyone who enters, day in and day out.Now, let’s discuss product. I’ll let it be known that I am typically a very simple man when it comes to coffee. That is to say, black: no sugar, definitely no cream. This is what I order 99.9% of the time at any coffee establishment. With that said, even I can find the drip coffee here a bit on the strong side. When I first started visiting Phoenix, it didn’t seem that strong. Either the water to coffee grounds ratio has changed, or my taste buds have. As it stands right now, the bitterness is almost overwhelming at times, and I rarely finish an entire medium-sized dose of kick-in-the-face coffee as it stands right now. If you’re a fellow “purist”, proceed with caution, as even the heartiest will be tested. It should be stated that there is also a manual pour option, but I have yet to sample it.Outside of the standard fare, there is a host of espresso, mixed espresso drinks, and tea options available. Tastes range from mocha lovers (recommend the Speedball) to the lighter side. Seasonal blends are available as well, and if you are visiting during the summer months, I highly recommend the Iced Coconut Water Latte. It is most certainly one of my favorites. A host of bottled juices and water, as well as Phoenix merchandise and take-home coffee beans are available for purchase.As is common with coffee bars, a wealth of pastries and bagels are available, and though this is not typically my area of expertise, I highly recommend the Peanut Butter and Jelly cookie. High in sugar and a guilty conscience, you’ll love every bite. I swear.Between the low cost (by comparison to competitors in the surrounding area), friendly staff, and laid-back atmosphere, this is the perfect location for a wealth of occasions. Whether it is for business, hanging out with friends, sight-seeing, or simply grabbing a hot cop of Joe, I’m sure you’ll find a new favorite at Phoenix Coffee.

Best coffee spot downtown and great people watching spot.

Staff is friendly and coffee is good. What more could you ask for?Love! Love! The iced mochas

Good space and friendly people but I prefer Rising Star a few blocks away. I was in Cleveland for 5 days a few months ago and came here once and went to Rising Star three times, if that says anything.

I love Phoenix. Their chai lattes, mochas, and baked goods are delicious!

Good coffee and breakfast place.

Good, comfortable place to study, as long as you have headphones and youre not easily distracted.

Great coffee, great service. The shop doesnt look like much from the outside but this is a great place for a quality cup of coffee.

One of the best cappachinos Ive had in any city.

Although I didnt go in, I was treated courteously when I talked to a friend outside. #understanding

Not sure why one would get coffee anywhere else given the choice. Superior to _that national chain_ by far.

Had a Cortado and it was perfect! Great place with great staff!!

Staff is always knowledgeable and friendly. Excellent tea selection

Customer service here is excellent!

Much better than Starbucks. Carries local favorites like Cleveland Bagel!

Great selection of locally roasted coffee. Great coffee shop to meet or work.

Great spot if youre looking for a local authentic Cleveland coffee shop

Very good. lavender lemonade is very refreshing!

Trash coffee. Got pretty much sweetened milk, couldnt even taste or see the espresso in there

No decent bagels and bitter coffee. Blah. 👎

Great coffee, great batistas. What more could you ask for?

Chill spot with great espresso and macchiatos

Very cozy environment. Skilled baristas.

Fast, polite service with fresh, locally roasted coffee. A true gem.

Barely above average coffee, terrible service.

Do not like the coffee here. Seems like the main focus here are Lattes and similar. Not coffee or espresso. Espresso is burnt tasting.

Always friendly. Very good coffee.

Wish the coffee quality matched the price and atmosphere. Quite good, but not as good as a luxury coffee place

The ladies are so nice

Great coffee shop right in the heart of downtown Cleveland

Great coffee & snacks, even better staff.

Great coffee, even better staff!

Been here a few times, always a good cup

Nice little coffee shop 😁

They got rid of medium sizes without warning and the staff was not nice.

Just a casual downtown coffee shop.

Such good hot chocolate.

Love this place and smile n friendly

Excellent coffee, great service.

All the employees are super friendly!

Great coffee and atmoshpere.

Speed balls are realy good

The cafe is really good

So good!

This coffee is pretty good

The best coffee shop

Terrible espresso, great staff

Best Coffee Shop on Earth.

Noice

Great tasting coffee