Kyeron is amazing over there. Doing 3 jobs at once. Great staff.

It was easy to find what I was looking for. Their staff were ready to help me out with my search. The items are neatly arranged and easily accessible. The pharmacy is located at the back of the store. Checkout process was easy and quick.

I go here for pharmacy — the team is great: they text reminders, always friendly, helpful and efficient. Marc is the nicest pharmacist I’ve ever gone to.

Super nice staff who helped me find exactly what I needed

Good location,was a little messy with products on the ground in the aisles. Self checkout is convenient. Always a good deal when you have carepass and coupons.

U get 1 star cause 2 black bs u got at the counter is so rude youd have to know it by now!!

They miss place my doctors prescripcion three times.....I change to Walgreens!!!

Locks doors and closes 15 min early, picks up and hangs up phone if you call.

Went here because it was closest to my hotel. Didnt expect a lot but Larry was so kind for me while doing the payment. Good to go!

Found what I wanted

I get all my prescriptions at this CVS and they text me when its done.it doesnt get any better than that.I never had a problem in and out and because of how fast they are I transferred all my scripts to this CvS

I use the Pharmacy services here and have never had an issue. I get text notifications for when my prescription is filled, which is really convenient. I like the location in proximity to my apartment. Depending on when you go, lines can get a bit long, but never a pressing issue. Staff is fine, not overly friendly, but professional in my experiences.

Update:I used the pharmacy service and it is good. I get text notifications on my phone when my prescription is ready and I dont have to wait too long when I ask to have it while in store............I did not need the pharmacy in here but Im rating the grocery part of the store.The store is generally clean and organized the staff is nice but somewhat slow sometimes. Though there is that one who is really friendly and helpful; she is one of the nicest people Ive met in Cleveland.

I went there Sunday night around 7:30pm looking for something and I was in the back of the store a good 15 minutes and no help. I finally found what I was looking for and went to the cash register. A black women was helping an older lady. The other cashier with red hair saw me and didnt move toward the other cash register until a black guy showed up with cans of beer. They socialized for 5 minutes and I believe she gave him the beer at no charge. She finally ask if she could help me laughing as if she did not see me and oh well to bad. Terrible customer service here!

Very efficient and courteous service!

Great location, prices & the customer service is excellent .

This location and the one up the street on 9th have courteous employees especially the front of the store

Never really had a problem here so I guess Im pretty much neutral. But these comments are hilarious.

Worst experience ever at this CVS Pharmacy. I never used the pharmacy on regular basis until recent months and I do not see why would any one want to come back to this Pharmacy except may be for groceries. Recently my wifes doctor told us that he called in prescription to this store - this was Saturday March 18th 2017. So when I came to the store, on Monday March 20th 2017 at 5:45 PM EST but unfortunately I forgot to bring my CVS Caremark Prescription Insurance card and also had to wait first at the Prescription Pick up Counter and then to the Prescription Drop off Counter just because neither the attendant nor the single supposedly trained and educated Pharmacist presented any means or behavior to assist. In the end I left since I would not pay more than my deductible and without insurance card I have. Next day, Tuesday March 21st 2017, I called the Customer Service number at the back of my CVS Caremark Prescription Insurance card and they assured me that my wife who is a dependent on my insurance does not require a separate CVS Caremark card and I can pick her prescription up at the said CVS store. Guess what happens same day after few hours at around 5:30 PM at the store - same two persons - same attendant, and the same pharmacist looks disdainfully. And repeat of the exact same sequence of events, I wait patiently of a tiny bit of time (15-20 mins) at the Prescription Pick up Counter, then tell the same attendant my wifes last and first name and her last name before marriage. And then guess what she still unable to find my wifes records so she again asks me to go over to the Prescription Drop Off desk so that the supposedly well trained pharmacist could help. He carries on filing up pills when a customer (Me) standing right there in front. The attendant comes over to his desk tries to search using my CVS Caremark card and tell me denied for my wife - which shocks me because in the morning CVS Caremark Customer Representative assures all is set for my wifes prescription pick. And on top of this the Pharmacy at this CVS closes at 6 PM EST sharp regardless if there are patients /people (Customers) waiting for help. So time now 5:55 PM EST and I called and got hold of a customer service agent at CVS Caremark who tells me she needs to talk to the Pharmacist to fix - guess what he is fast packed up and ready to pull the shutter down. The attendant kept on saying she cannot talk to the CVS Caremark Customer Representative over my cell phone it needs to be a secure line. I understand all this data privacy laws, I am a data analyst at a hospital and got my university degree on this - what I wanted the attendant to do was take my phone, set a time to call and talk with the CVS Caremark Customer Representative and assure me that they will figure this out and I should come back next day. This kind of irresponsible and lack of professionalism leads to bad customer feedback, less business. This store is at a prime location, but if this is how patient and their family members are treated, closing day is very near for this store. If I could I will give a rating of negative 5. Customer Satisfaction and Empathy with people is trademark and pillars of running a store - that what the pharmacist and the attendant is paid for - if they cannot do that minimum job requirement - whats the point then.

Walked in to fill a prescription they said it would be ready in 30 mins so I waited 45 mins! I asked them how much longer they said give them 20 more minutes! I left went across the street bought food and a pair of shoes came back and it still wasnt ready! I start questioning them about the wait so they said it was about ready so I finally just told them to give me my ID and insurance card back so I could leave and the guy has the nerve to say sorry but we dont accept that insurance anymore so they werent even filling it the whole time!!! Made me super late for work also I was so pissed!

Convenient location, but grubby store and long wait to check out every time.

CVS is the worst!!! Call ohio board of pharmacies

Very confusing store

It is not open till midnight on Monday and after a long cold walk to this inconveniently placed cvs just for a box of condoms I was greeted by locked doors and a dark building

Supervisor decided Google wallet was too difficult for them to use so she disabled it on all checkout machines!!

Old and unkempt and ghetto

Stay away from Mike at this store.

Google wallet accept here.

Slow service

Lines are a bit long

Very friendly staff and in the recipe book they are very attentive and my recipes are ready instantly. Love it.

Pharmacy and grocery at the same time