My visit at Zales was indifferent. The two women were both very knowledgeable and answered every small question I had in detail always with a smile. I would always suggest this place.

I will NEVER purchase from this place again and if you are smart, you wont either!! I will be sure to let everyone I know to never make a purchase here, as well as have them pass it along.. This place is down right horrible and they do not fix their mistakes or even try to compensate you for their mistakes or their horrible wait times! The only reason I gave one star is because its a requirement.

Very friendly staff I am absolutely in love with my wedding ring. To say its beautiful is a understatement! I would have gave a 5 star but there is something that needs to change in the Zales warranty system. Everything time that I have to take my ring in for cleaning and inspection I have to keep up with a little black holder they gave us at time of purchase. When we went in April we were told that Zales is going to just give us a little slip of paper each time and if coarse we got to keep up with that. This is ridiculous in todays world of computers. Zales we paid you so you should keep up with it in your system!

Went to most jewelers in the area, but this place was the best. The staff were among the most friendly and professional I found. Gabbi was very helpful over my multiple visits, and led me to purchase a ring I love with a plan I could afford. I am very pleased with the service and will definitely remember it when I next consider buying jewelry.

Dont go to this Zales. The staff are very rude, pushy, and seem to be in a hurry to sell their piece junk rings. I got a wedding set from Zales and it spent more time being sent off than me wearing it. I had it sent off to have it resized. That took 2 weeks. Got it back only to have it sent back because the lady at zales seen 2 diamonds missing. So my ring was gone for another week. Go to pick it up. Wore the rings for 2 days and I noticed a diamond missing AGAIN. And no, I didnt drop it or anything for the diamonds to fall out any of the times.

I shared my horrible experience with Zales Jewelry a few hours ago and it has mysteriously disappeared. All the reviews remaining are 5 star. How convenient. Beware of this store, and apparently Google reviews.

Absolutely LOVE this company and the sweet people that work there! My fiancé proposed back in March 2018, and since then 3 of the diamonds had fallen out of the ring! Zales went ABOVE and beyond all of our expectations in making sure my ring was properly fixed (and even got a rush job on it so instead of 2 weeks, it’ll only be gone for 1 week for sizing). They have most definitely earned the 5 stars! And the best part, they remembered my fiancé from when he first came in to buy the ring!! They have a wonderful, personable staff!! They will always have our business!!!

Completely stress free shopping experience. Best jewelry and customer experience!

I bought my wedding ring here. Was told it was a rose gold ring. After getting it washed once or twice in a few months all of the rose gold PAINT had come off of the ring. I went into the store to complain and they TOOK MY WEDDING RING and gave me a replacement without letting me keep my very sentimental wedding ring that meant a lot to me. After 2 months with my new, fake rose gold ring, all of the paint had again come off even though I had not had it cleaned once. Now I’m stuck with a fake, ugly silver ring with no rose gold in it at all that was not part of my wedding ceremony. I do not appreciate being led on to believe that it was a real rose gold, I do not like the fact that they kept my old one to be destroyed, I am highly dissatisfied with Zales and will never do business with this company again.

They treat me like family and always so nice!!

They are crooks and the jewelry looks fake

Horrible service. Very slow

Very sweet professional crew!!

Very helpful people.