Bobbi in the framing department was amazing. She was well informed, helpful and very sweet. I think she spent a good half hour helping me and she was never impatient or wanting to rush me away. You could tell Bobbi has a real passion for what she is doing and was the perfect help.
I love this place. Its clean and organized. Honestly you cant find workers on the floor but I like it that way. When you get in there you just want to look at everything in peace.
Its a joy to shop there, no long lines and pleasant staff.
Fantastic Store for arts and crafts. Excellent customer service. I wanted a particular item and though it was out of stock, an associate listened to my project and suggested another item that was better and perfect for the project. Thank you very much.
Needed a pen for signing porcelain china. A lovely young lady helped me find what I needed. Its been over a year since Ive been in the store. Things have been changed. Store was not crowded at the time and I was able to wander a bit. Check out was quick and not crowded and 20% of entire regular purchase. Cashier was lovely!
Love this store always have everything I need and want always in the right spot in the store to find your items great customer service
I absolutely love this store. As a event planner this is one of my go to stores . The staff is so friendly, the store is always clean and the prices are reasonable
Clean store. Well designed, to get you in and out. Good pricing.
Helpful staff, well organized and always has everything I need!
Great selection of merchandise. They need more cashiers though.
Its an obsession going here. I love this store so much every time I go. The staff is super fast with checking me out, and the shelves are always so neat and organized. Ive had to make so many trips here after opening my online business @ms.bossdesigns on Instagram and Etsy. I created some fantastic crafts with the supplies I bought.
They don’t answer the phone at this facility and that’s very unprofessional. I left an item in store and I tried inquiring about it in order to make sure I left it and didn’t pay for a product I didn’t receive. They need to do better
I love painting so it makes this store my favorite place to go.
You need more inventory you hardly had anyFlowers and or glass round vases to make flower arrangements. Went to 3 Michaels and inventory in all were low.
Purchased an item here, went home and saw they charged me for an item I did not purchase and also did not get a receipt. Came back to discuss with a team member, then was accused of stealing by the manager even after telling them to check cameras for proof. Maybe cause I wasn’t caucasian??
Customer service was great staff was very helpful.
No wait in line. Associate was polite
Always a great sale & variety of items to purchase.
Great framing but Im lucky I had the 70% off coupon or I would have needed to take out a equity loan.
Aaron framing inside Michaels is great. Outstanding service. Bobbi had great suggestions and helped me choose the right frame and matting.
This store is amazing. I’ve been coming here for the better part of my life and spend at least an hour walking the aisles.
Michaels has every you could poddy need. The employees are very professional and there if you need help with anything.
That is my favorite store. I go there for all of my businesss supplies when need it urgently.
Went there for one item. Came out with a bag full. So many great choices. parking is the only issue.
Employees that work here dont know the inventory at location.
Surprising how little arts and crafts supplies they have compared to other stores. I feel like every time I go here theyre always missing something or out of stock. Theres not much I can do about that but go to another store thats out of the way.
Couldnt find items i was looking for, and the customer service was horrible let alone girl had a a nasty attitude towards me & wasnt any help. Dont recommend to shop at this location.
Huge Michaels! Tons of crafts. Hard to find things and harder to find someone to help you.
While Michaels maybe a good store to find a large selection of different craft items, the store here can be quite crowded including the bulking out of merchandise on the floor while customers are shopping. This doesnt make for a great comfortable experience in the store.Other than that, this store has a large selection of items in its category is giving you a good selection to choose from while shopping.On our last several visits here the line has moved fairly quickly which is always great.when shopping here dont forget your 20% off coupon usually available through mail their app or just a quick Google search will bring one up for you.
Well run store. I was assisted by Bryan, the store manager and he was super helpful! It was really neat too, impressive for how busy of an area its located in.
Wonderful shopping experience. I had a problem that the cashier & manager solved for me. They showed great patience & sincere concern while helping. I am forever grateful. The store was well stocked as well, with the items I came to buy. That was a pleasant surprise. Most Michaels are running low on jewelry beads. This one was full to the brim with them. I bought pieces that I have been wanting to buy for years. So happy that I finally found them there.
A little disappointed...store prices were higher then expected..store was empty...just supports high prices
Good selection and plenty of discounts available.
Any type of crafty product i have ever looked for...I have found here. Picture albums, fake flowers to put in my vases...I still have to get a display case for something special to me.
Nice place, almost everything its 50% off.The stuff that I need are in regular price. 🤔
Michael at Michaels was very helpful.
Love this store but I hate having employees stand over my shoulder just to pick out colored pencils.
This is a Great Michaels mostly. The staff is so nice and they really know there store. I would give 5 stars but the shelves are messy and alot of stuff is out of place but thats more the shoppers fault not putting things back where they got them from. But all in all they have great merchandise from all your craft needs to seasonal picked up some really cool Halloween stuff today. All in all a strong 4
They never disappoint to be helpful
You can find anything you need there better than most craft places
This location can get really messy and disorderly at times. Products seem to get destroyed or damaged often. This is very frustrating when there are 10 of the same paper pads- but every one of them is bent, ripped or missing pages. Navigating the narrow isles is difficult in and of itself. When it becomes an obstacle course with products being on the floor, or the employee ladders left out, I begin getting annoyed.The prices are REALLY high. Fortunately, if you find yourself really needing to purchase from this store, they have coupons for 20% off (almost) any item.I don’t like this store. It’s really very dirty & the employees seem MISERABLE. I used to enjoy this store several years ago. Now, the ONLY reasons I will buy anything here is a. I run out of adhesive or need a new cutting blade and realized I’ve used my supply up. (Basically I buy something I need if I’m in the middle of a project and need something specific in order to continue). Or, b. My son has a school assignment due and “forgets” to tell me until the day before LOL. Poster board is an arm and a leg at that place!!I’m not sure what happened over the last several years with this store. It’s been on a steady decline in my opinion. I’ve found other places with way more of a selection, much lower prices and products that haven’t been tampered with.At least the Starbucks is just a few doors down.
Great arts and craft store, havent been in one in a while due to the pandemic but, they still have lots of interesting stuff, decent prices too.
Everything is great and what you would expect from a Michaels
Love this place.
Cashier was nice but very few workers on the floor to help customers.
Great selection ! It stocks most of the inventory listed on line. Great if you need to actually, see what your buying. The staff is helpful. The location is in a strip mall, so if your friends dont want to come in, they have plenty of other options . Ample parking. Handy capable parking as well as access.
Stopped in to try and find a new frame, it was a odd size I was looking for. When I talk to the woman in the framing department, she informed me that they could just replace the glass that was broken from the frame that I had. My luck, they were also able to do it while I waited. Both woman in the department were very helpful and pleasant. I will bring this store, my next framing piece I need done.
Its a big place to find a lot to improve your business and art
Great selection. Good prices. Friendly staff
Love this new location!! Everyone is so nice, place is very clean.
The store was a Mess...but i need to give customer service a 5 star. They were extremely helpful and showed a lot of professionalism!
DIY place and you can find good deals on arts and crafts; ready-made holiday items. Absolutely love it. Make sure you join their rewards club!
Great place to get your art fix usually. Holiday/Covid shopping had the shelves empty though.
Great store..frames..art supplies.Garden..candles..paints..all crafts..fun things..sales often
Found some leftover Christmas ornaments that by the way were very cute for my 2021 Christmas theme.
I love Michaels I found everything I needed
I went to Aarons custom framing and had the best customer service experience Ive had in years! Bobbi was so very nice, helpful, informed about the products and WELCOMING!!! I didnt get that helpless feeling like I was bothering someone whos job it is to help me!! Old School good ol fashioned CUSTOMER SERVICE!!
Nice place, large selection and organized but customer service needs work.
A good craft store that I used to buy framing and match for my photography, don’t ever pay full price because it’s always on sale and they always have coupons. The iPhone app is great and allows you to save money with their online coupons. If your framing yourself, I recommend highly
Great stuff for cheap
Its a micheals. Though I feel like this one is smaller. Dont know if thats true and it doesnt matter
It was cool, they had a lot of art stuff and I was able to get a sketchbook, John 3:16, May God Bless You!
My orders have always been correct and on time. When coming to the store to pick up however, I had been standing right near the registers, as instructed for the in store pickup, and I’ve been totally ignored by multiple employees. Customer service could be better.
Good shopping experience
It was pretty empty. With the pandemic going on its lacking in supplies. But other times its pretty good so Im giving it an average rating.
Organized and up to date in brands and seasons
Got everything I needed....
If I can put zero stars I would. Now don’t get me wrong the associate that helped me was very nice. However the lady that helped my sisters was so rude and disgusting. She was very mean. Didn’t want to let them put in their number to get a teachers discount because she claimed it was too late. And to top it off my husband saw a mouse in the store!
Great store great people.
I have purchased and done curbside pick up multiple times during quarantine. It has been a life saver! Ready in timely manner ( within 2 hours) and pick up is quick/organized. Happy to know I can still rely on Michaels for last minute baking / celebrations needs.
They had everything i needed the lines where long but the cashiers are fast !!!
Good to have stores that allows your creative juices to flow. Especially during this pandemic.
Not practicing 6 Ft social distancing. but the lines went fast.
The store is big and and has a lot of nice stuff
I like Michaels. Some items are expensive but if you catch a sale all the better. I find everything I usually go in there for. Lately, the lines were extremely long for a weekday at an off time. Which made me put my items back and leave the store that particular day.
Great.Theres always a line but they work pretty fast
Easy process to order online & pickup in store. They are prompt and friendly! Bring out right to your car.
They don’t accept apple pay
Excellent place! Lots of variety of products. Good service.
I knew what I needed so I didnt recieve help but the service was friendly and efficient at checkout
The summer Black Friday sale has made it so I could paint little canvases for my wedding. Thank you so much. I hope they do this next year as well! It was buy one get TWO free. It cut my wedding costs IMMENSELY. Their prices are always fair, and their sales are great.
Inventory was low. Didnt have what I needed. As usual.
When you come to this store you must be mentally prepared not to buy the entire store😆😆😆😆❤ LOVE this place every thing you need and plus for crafts big projects little projects and hobby.
It was good not a lot 9f people inside.
Great, a lot of things to get fun
Very good
For the artist in your family you find the best gifts here
They never have anything Im looking for. I ordered something online for pick up. And when I went to pick it up, the product was completely different than what I ordered. I had to return it right then & there because I couldnt use it. Hobby Lobby & other Michaels stores seem to be more reliable with variety in crafts.
Love michaels. enough said- great great sales all the time! this location is very busy as to be expected but the store was fairly clean considering the sales and craziness- The cashier went back and grabbed the price for something for me no problem. love that!
I walked in expecting to see a guy named Michael, but he wasnt there, idk why this place is called Michaels.
Michaels gets very busy at the holidays. But if you order online, to pick up in store, they have separate reps near door for that. Prepay then just sign in store. Almost no line, and fadt & efficient. Great service. Parking & traffic for Clifton store very hard in late December, but that is not their fault, the strip mall has limited space. Starbucks doesnt help. Off season this store is even better & parking typically not a problem. Saturdays are heavier though.
It was very busy and if you place a order online it is a 4 hour wait to get your order
I often go to this Michaels in Clifton, NJ on Route 3 West. If you join their e-mail service for free, they will send you coupons for discounts and specials. I even received a coupon for 50% off for my birthday! Coupons can be texted as well. Great for teachers, parents or camp counselors, who are creating arts & crafts activities. Very affordable. Materials for major holidays available. Friendly, helpful and knowledgeable employees at the cash registers. Quick check out. Free parking. Will definitely be going back again! Thank you!
Michaels has a huge selection and great prices!