user
Mattress Firm Clifton
396 NJ-3, Clifton, NJ 07014, United States
Appearance
Mattress Firm Clifton
Comments
C
Review №1

Our sales person Ruben was excellent in guiding us to making the right purchase. We were planning on shopping around but he made us realize we wouldnt get better service anywhere else and we already found the perfect mattress for us. So glad we had him to guide us because his wisdom really is needed when navigating the wide selection of mattresses.

Br
Review №2

Kerry was absolutely phenomenal!!! My fiancé and I knew we wanted to buy a new bed, but after learning so much from Kerry, we left buying a new sleep machine!!! If I could recommend her expertise and professionalism any higher than 5 stars I would!!! Please please please go to Mattress Firm and ask for Kerry! You will not be disappointed!

Er
Review №3

My fiancé and I just bought and home and we were very excited to purchase our bed for our Master Bedroom. We quickly learned that Kerry was going to be the one to answer all of our questions and supply us with what we needed. Amazing would be an understatement! I’ve already recommended my friends and family. Thank you Kerry and Mattress Firm for all the help.

MI
Review №4

Excellent customer service. Nobody stalked me or tried to over sell me! They listened to what I needed and gave me the best values for my hard-earned dollar. I’ve made several purchase with MF over the last 15 years as my needs changed and family grew. I will continue coming back for my needs as the quality, value and customer service is excellent!

Ju
Review №5

Walked in and was greeted by Ruben. As soon as we told him what we were looking for, he immediately took charge and showed us and made us try what we needed with his vast experience. He is very knowledgeable and seems very passionate on helping his customers. After he made his recomendation we immediately agreed and finished the sale. I really never write reviews and to be honest I dislike going to places where I have to deal with a sales person, but in this case I had no choice. If all sales people were like him, things specially for people like me, would be a great experiences.

ni
Review №6

Working with Kerry was great, she’s quick and makes the process hassle free. Will definitely be returning back here for future purchases.

Hi
Review №7

My partner and I put off buying a mattress for so long because we dreaded the shopping experience, but Jay made this experience a delight! He was so helpful, thoughtful and kind, and helped us pick out a mattress that we LOVE. The mattress and frame were delivered within 24 hours and delivery/setup was also super easy. We are sleeping way better than ever now. Thanks Jay!

Ch
Review №8

Walked into Mattress Firm today and walked out in 20 minutes with exactly what I wanted. Our sales rep Reuben was courteous, fast and even offered us some other deals.I went to Bobs Discount furniture today also and their prices cannot beat Mattress Firm. I highly recommend this store and our Sales rep. Reuben. Very happy with my purchase 😃

Wi
Review №9

My wife and I walked into this mattress firm to buy a king size bed with the hopes that the salesman was knowledgeable on mattresses! Salesman Reuben was the best! He was very knowledgeable of mattress’s and especially the kind we needed more so I! Reuben not only professional on his sale but also a very cool dude that we were just talking sports and all lol! Guy stuff! My wife’s and I overall experience with Reuben was excellent and I’d recommend him to anyone! Thanks Big Reub!

Fr
Review №10

Reuben the salesman at Mattress Firm in Clifton did a great job make sure that we knew what we were buying took his time didnt rush us you should go there if you need a new!! Ask for Reuben!

El
Review №11

Rubin was very helpful. Would highly recommend using him and would definitely go back in the future. He was knowledgeable and respected my needs and didn’t try to push anything. Great experience.

Va
Review №12

Reuben was a great salesman. He listened to what we wanted and didn’t try to stray us in a different direction. We had a great experience.

dl
Review №13

Kerry is awesome. She took the time to understand what we were looking for in a mattress and gave us a number of options to choose from. She made great recommendations from frames, mattresses, & even sheets but never made us feel pressured or being pitched. Kerry does a great job of relating to her clientele & made the purchasing experience quick and easy.

Su
Review №14

Thanks to Kerry for the assistance on picking the right mattress for me! Her live demonstration was very helpful and i can’t wait to receive my mattress

Jo
Review №15

The guys at mattress firm were super friendly and helpful in helping me find the right mattress! They understood what my needs were in a mattress and met them. I got exactly what I wanted for the price I wanted :)

ju
Review №16

I purchased my mattress on August 1, 2021 from the manager of the Mattress Firm location on Rt. 3 in Clifton Jay Lucas. Jay has a wealth of knowledge on mattresses and excellent people skills. Despite my confusion and changing my mind more than once, Jay and his staff were very accommodating. I couldn’t be happier with my purchase or the support I received from Jay and his team. Thank you Mattress Firm!

Jo
Review №17

Sales rep was very attentive and responsive to my concerns. A true professional who demonstrated his experience and knowledge about bedding and more importantly, sleep. Thanks for a pleasant buying experience

Am
Review №18

Great service. Friendly and helpful staff.

Da
Review №19

Thank you very much they good servicio

Br
Review №20

Kerry did an excellent job with helping us pick the perfect mattress that met all of our wishes! She was patient and answered all of our questions. If you’re looking for a mattress she’s the person to go to for sure

Wa
Review №21

Today my wife and I decided we needed a new mattress.After walking in to aMattress Firm we were treated like Royalty by Kerry. We left our of there happy and blessed, oh yeah and a Mattress, with all the trimmings. Thank you Kerry for making us feel important.

Ad
Review №22

Excellent customer service - Reuben took care of us very well! We had actually put a deposit down for a mattress and base at another mattress firm location but wanted to check out other beds since we initially ran out of time. So we tried out the beds in this store and made a decision, but still needed to complete the transaction. We explained to Reuben we would be happy to return to the original store that originated the sale, but he just sat down and finalized it with us, quick and easy. It was a great experience, did not feel like we were talking to a salesman, but rather someone with honesty, integrity, humor, etc. I will definitely be back for my next bed!

Su
Review №23

Kerry was amazing! Very informative, fast, and did not play games she was completely honest about everything. I’d highly recommend her!

Es
Review №24

I went to Mattress Firm looking for a Queen Mattress for myself. I was greeted by Reuben! Very nice, professional even made my daughter and I laugh! I was looking for a mattress to help w body aches and Reuben suggested one for my body type! Gave me a great deal on Memorial Day wknd. Delivery was on point, guys were quick on removing and replacing my new Mattress! It’s been day 4 today and I’m adjusting to my new mattress. Thank you Reuben for your help!

vi
Review №25

Kerry did a great job! We tried everything until we got to the right mattress for us. We also got a great deal for it.

Li
Review №26

Reuben is the Best! I went to Mattress Firm after a long hard day at work. He had me in and out in less than 15 minutes. I told him what I was looking for and my price range. He took me directly to the styles that he knew I would like. He is down to earth, easy to talk to, and has alot of knowledge in matching the customer to that mattress they desire. He made my shopping experience simple and pleasant. Thank You Reuben!

An
Review №27

Had a pleasant experience. Our salesperson was Ruben and he was very helpful and knowledgeable. He asked questions and helped us choose the right mattress. He made a difficult purchase easy! We will go back!

Is
Review №28

So the wife and I walked in the Clifton Location just to take a look. We were immediately greeted by Reuben Fuentes. He was able to answer all our questions so well that we made a deal right there after he recommended a mattress for our needs. I would refer him to anyone interested in getting a comfortable mattress. Very helpful and great personality. Thank you Reuben!

Ka
Review №29

Great service! I had the pleasure of dealing with Jay! Very nice gentleman and he went above and beyond to make sure I got what I wanted! Would recommend the Clifton store to anyone looking to buy a new mattress/mattress set.

Ma
Review №30

I recently purchased a base and mattress at the Clifton location and Jay took care of us. His recommendations were 100% to our satisfaction. Also, his partner Rueben was very helpful. If you are in the market for a bed or mattress, I highly recommend seeing these guys. You will not be disappointed!!!!

Sh
Review №31

Walked into the store this evening having never purchased a mattress before. Reuben Fuentes the store manager walked us through the selection process so smoothly. He was thorough, and listened to my concerns and then addressed them head on. It was a very positive experience and I cant wait for the arrival of my new bed. Thank you Mr Fuentes. I highly recommend this store to anyone who is need of a new bed. Reuben will take of you😁👍

Co
Review №32

Reuben’s customer service was phenomenal! Very satisfied about my purchase, price and quality of product. Glad I visited this particular store!

Ch
Review №33

Jay Lucas is the best salesman I have ever had. I stopped by the Clifton location, and walked out with the best mattress ever! He helped me out so much. I have chronic back issues and my wife works 12 hour shifts so we needed the best support for both of us. We have our dream King bed and can’t wait to sleep on it for the next 10 years!

Se
Review №34

Walked right in and got greeted and assisted from Matress Firm staff member Kerri Ann (sp?). She was knowledgeable and helped stay within my budget. She made the process super easy and I’m all set to receive my new matress in 2 days. I would highly recommend Matress Firm to family and friends.

ni
Review №35

My boyfriend and I just got our first apartment and needed a new mattress. I can be pretty picky at times so we decided to go with our gut and go in store to check one out verses just buying one online. Originally we were going to go to Mattress Firm in Woodland Park but while sitting in traffic we noticed this location. We hurried off the exit and went inside. The minute we walked in we were greeted with Randy who was quick to assist us in finding our mattress. With a little bit of information and testing a few out we quickly found the mattress we were going to buy. There’s nothing I love more than quick and efficient! Randy was above exceptional and we were able to share a few laughs throughout the interaction which I appreciated. Definitely stop in here if you need a mattress!

jo
Review №36

I went to buy a special mattress for my sister who is ill. I walked into Mattress Firm on route3 in Clifton,I spoke to a manager, his name is Ruben. We started talking and he was personable, professional, and very helpful,and I am grateful to meet people like that,I would highly recommend buying from this particular store and this particular manager!Thank you,John Russo

Wi
Review №37

Reuben was helpful, extremely knowledgeable and a pleasure to work with. Thank you for helping us find the right mattress for our son!

St
Review №38

Very attentive and informative. I would buy from this store again. Highly recommended.

Ru
Review №39

The store Mgr. Gary and Harry did a tremendous job to help me with my situations. I wanted to thank both of them for a job well done. I’m so happy I got my Matress and before I forget the guys Abe and another person was so nice and very responsible they set up the base and Matress remove all the boxes and plastics wearing mask and cover for the shoes. Thank you so again and again.

Ju
Review №40

I had a great shopping experience at Mattress Firm in Clifton NJ. I was assisted by Ruben, who was quickly able to pinpoint sleeping discomforts (lower back pains), gave me detailed suggestions in what would be helpful to resolve them (without rushing me & answering ALL of my questions), then allowed me to test things out. He asked and went based on MY budget without pressuring me for more & also explained/showed me every step of the way regarding financing. With his help I was able to make a confident & knowledgeable purchase! Super grateful..

Ha
Review №41

Excellent service. Salesman was very professional. Very honest and very helpful.

G2
Review №42

Harris Jean made buying our mattress such a pleasant experience. Very well ran business, highly recommend Harris Jean!

Ch
Review №43

We went over to buy a mattress on President’s Day and Jay came over to help us out. He was friendly and never pushy. He was patient with us and answered all of our questions. He helped us narrow down or options and made recommendations based or our needs. He helped us land below our budget. The customer service was much appreciated

Ch
Review №44

I absolutely recommend Mattress Firm, I went there on a Friday evening the 2 gentleman that work there were very friendly and helpful. Randy greeted us as soon as we walked in, asked us a few questions then recommended a few mattresses to look at. We were undecided about to leave then Felix walked up and sealed the deal, we were definitely going to buy the mattress there we just undecided but Felix helped us decide we got a great deal, on a great mattress. I left a deposit on Friday paid it off Saturday met with his colleague Reuben also very friendly and helpful he completed the order and setup the delivery. We got the mattress by Tuesday literally.They have my business, I will definitely be returning again to get my kids new mattress.If you have any doubts I would just say go in and check them out you won’t regret it. They have mattress for all types and budgets and would definitely go above and beyond for your business.

Ra
Review №45

I had such a wonderful experience shopping for a mattress here. Reuben was delightfully helpful and kind. I got a great deal on a great mattress. Shop here!

Mo
Review №46

My husband and I loved our experience at Mattress Firm In Clifton. Jay Lucas, was helpful and well informed.We originally ordered a bed from Bobs discount furniture. We had a problem with their delivery, and that turned into a problem with their customer service. It turned out to be a blessing. We wound up with the Purple 3 and am adjustable platform that we like better than the bob o pedic. Couldn’t be happier with the service and mattressWe also love the high end bamboo sheets from purple, and the pillow

Ch
Review №47

Randy was very helpful, showed us a couple of mattresses, wasnt pushy and didnt try to sell us something we didnt want. We told him our price range and he found something for our needs. He was very knowledgeable and professional to work with. Thank you

an
Review №48

Reuben was my associate. He was amazing. Understanding, well knowledgeable and fun to talk with and he listened to what I felt was best for me. He showed me what I was looking for and was very informative of the product. I cannot wait til it arrives. Thank you Reuben and Mattress Firm for a great in-store experience.

Co
Review №49

Beds are amazing so comfortable and sales reps are very nice. Great experience all around

Ca
Review №50

Salesperson was very attentive and knowledgeable about the mattress.

St
Review №51

The store manager was very knowledgeable about the product and helped me choose something in my price range. The staff was very kind and had great service.

Sh
Review №52

Great Service... Ruben was our Sales Guy

Ye
Review №53

Reuben made the process of choosing a bed very easy. He helped us find the right bed with many details and was very polite, patient and understanding.

Ro
Review №54

Reuben Fuentes was extremely helpful to us. I want to thank him for his excellent customer service support. He showed me exactly what I needed for my bed.

Jo
Review №55

Me and my wife were looking for a new mattress. Jay greeted us when we walked in and was extremely helpful with showing us the differences between the mattresses. Cant wait to sleep on the new tempur pedic.

Je
Review №56

We had a great experience today at the Clifton mattress firm working with Ronnie. He was able to explain everything about literally every mattress in the store. He did not pressure or rush us. I think we tried out every bed in the store. He made the experience enjoyable and easy! The best part is the quick delivery! If you are looking for a bed, go see Ronnie!

Ja
Review №57

Jay was knowledgeable and kind. He answered all of questions and made our experience pleasant. I can’t wait for the new mattress to arrive!

Sa
Review №58

Jay helped us purchase a King size mattress this April. His knowledge of the different mattresses was helpful and the sales process was easy, he even agreed to work with us on a flexible delivery date.

ka
Review №59

Excellent service . My husband and I were in and out in less than 30 minutes. We got what we were looking for at a very low price . Thanks to Jay for helping us with our first time experience at mattress firm!

Wi
Review №60

Jay was great! He listened, understood my needs, and got me a great deal! I cant wait to get my new mattress and adjustable base!

Ty
Review №61

Thanks for Reuben Fuentes of my purchase u truly will recommend coming back thank you I’m loveing my new box spring

Ma
Review №62

Amazing customer service here,Thomas helped us from beginning to end and was very patient and didn’t try to rush us like other places,we got the most comfortable bed we’ve ever had,keep up the good work 👌😁

FE
Review №63

I’m so thankful that I purchased my new mattress at Mattress Firm in River Front Center, Clifton, NJ. Thanks to the salesman, Reuben Fuentes, he was so nice, knowledgeable, professional, and honest. He was so patient in explaining to me which type of mattress was good for my condition. I’m very happy and satisfied with my purchase. I’ll definitely recommend Mattress Firm to others.

Iv
Review №64

Wow what an incredible experience, I never realized this store was ever even here but I needed a gift for my moms birthday so I dropped in and I couldn’t have met a better person, Jay the sales associate who helped me right away, I will definitely be coming back when I need me a new mattress !!!!

Br
Review №65

First visit to the Clifton NJ location. My family and I were greated warmly by Jay Lucas and his team. Discussed what we were looking to purchase for my daughter. He showed us an assortment of styles and we made our choice after our daughter trialed comfort/firmness in the showroom. Out the door in 1/2 hour with our mattress. Definately will return when we need to purchase again for our son.

A
Review №66

Ronnie did an excellent job with explaining about the different chooses of beds and was very helpful with helping me purchase a mattress.

Vi
Review №67

Reuben was awesome. We were in and out, he answered all of our questions and helped us pick out a mattress we were extremely happy with. A+!

Em
Review №68

Reuben was the absolute best! He really helped me out with finding my new mattress. He was extremely friendly, and I wouldn’t have the best mattress I’ve ever slept on without his awesome help!

Am
Review №69

The employees name was Franklin. He answered all my questions and didnt rush us into buying anything.

Cl
Review №70

Ruben was amazing and he helped me after listening to what I needed he sold me the best bed Ive owned in years and a very nice salesman. I left feeling great about my purchase the delivery men I would ask for a different company if they use more then one worse then going to the dentist and have 5 root canals in the same day they need to switch immediately rude wouldnt remove my boxspring and rudely spoke Spanish when I nicely recommended many solutions. They claimed it might break a wall I explained when I house remodeled years ago I bought new furniture and they brought up the box spring with no problem my reply was call the place that delivered it and have them take it out rude nasty and definitely lazy my 15 year old son and 15 year old nephew brought it down after the company wanted me to leave it in my hall for 2 days being disabled.

Ti
Review №71

Had a wonderful experience looking for my first mattress. I was assisted by salesman Ruben Fuentes . He was very patient, helpful, and willing to work with me on my budget. I will be sure to come back in the near future to do business with this store! Thank you again.

Pa
Review №72

We were in and out, not hassled, not hustled, and the service was great. Excited for our new mattress. Raymond/ Ramon was awesome.

St
Review №73

Excellent service, delivery was wright on time and the salesman Robert Fuentes at rt 3 Clifton nj store was awesome and made sure we got the mattress we needed on the budget we had .thankyou guy looking forward to our next purchase.

La
Review №74

Jay was very helpful and he made the process of purchasing super efficient and easy!!

Jo
Review №75

Jay was super friendly and a great person to work with. Highly recommend his store in Clifton off route 3 west.

Ng
Review №76

Reuben was so helpful with helping us pick out every aspect of out setup. I would definitely recommend this store for your mattress needs

Zo
Review №77

The sales representative was Randy. He was very courteous polite and helpful with assisting information. Thank you Randy

Lu
Review №78

Very welcoming and overall great customer service experience. Associate Reuben helped my family and I decide on the perfect purchase. We will be returning for future purchases. Highly recommend the Clifton, NJ location.

An
Review №79

Jay did a great job at helping us find a mattress and adjustable base that met our specifications / needs. He took as long as needed which ended up being at least 2 hours. He was reasonable and easy to follow. He made us feel comfortable and educated us well. In the end we ended up buying two mattresses and two adjustable bases. So far so good with those. Very comfy.In addition, the delivery guys were nice to work with and got everything set up quickly and correctly.One of the mattresses is for my mother and shes already completely sold. Sleeping better than she has in a long time.My husband and I are still getting used to the new mattress but most importantly, he has no more hip and shoulder pain. Thats a huge plus.Thank you Jay!

Al
Review №80

I purchased a mattress for my mom who is elderly with back pain. Jay the store manager assisted me with my purchase & is a true professional. Buying a mattress for someone else is a challenge but with his help I was able to find the perfect mattress for my mom. She is extremely happy with her new comfortable mattress. Great store managed by a great manager.

Er
Review №81

Our purchasing experience was great thanks to Benedictta Apwah, a sales associate at the store. We did not plan to make a purchase at that time but her sincerity, helpfulness, and knowledge made us change our minds. And also Mattress Firm provided a good price for the products. We look forward to receiving our new mattress. Thank you and particularly thanks to Benedictta!

Li
Review №82

Had the most safe, informative mattress appointment today with an amazing associate by the name of Damian Fryer at the Clifton Route 3 location. His knowledge surpassed any of my expectations. He was very patient with me. Due to social distancing only 1 set of customers per associate so I was treated like royalty. Best yet, next day delivery! Expecting my amazing new mattress tomorrow. Thank you Damien!

Eu
Review №83

Excellent customer service. Very knowledgable and helpful. Would definately recommend this store!

Ch
Review №84

Long story short, I only needed a foundation box spring. Associate Jay Lucas was friendly, helpful, efficient and quickly found me exactly what I needed for a fantastic price, no haggling - no pressure.I was in and out faster than a trip to dunkin.I will have my box spring in 48 hours on Monday.Excellent!!

Ta
Review №85

I went to mattress firm this afternoon to pick out a new mattress. Alan Dable, the sales manager, was extremely helpful and explained everything we had to know in detail. He was very friendly and not pushy at all. I believe he works in different locations including the East Hanover location. If you need a mattress, Alan Dable is the best!!!

El
Review №86

We went with a family member and met Ruben he was very kind and helped us in selecting the right mattress. He was so patient and went above and beyond with any concerns. Will recommend to anyone looking for a great mattress. The customer service was outstanding. Thank you Again to the Clifton team.

Ka
Review №87

The person that helped us was very welcoming...he took his time to explain us and gave us details of the items to make our best decision before buying anything... it was really a good service.

Be
Review №88

Came in looking to try out mattresses for my parents. Rueben listened to our needs and patiently showed us options from multiple labels. He never pressured us to buy anything and quoted us a fair price. Not only did my parents buy their mattress, I also bought a mattress for myself. If youre looking to buy a mattress, dont hesitate to come here. Ask for Rueben, you wont go wrong.

Jo
Review №89

The sales man was a lovely person thank you

Sa
Review №90

I am please with the delivery, and the one who helped me get my mattress, EXCELLENT 🙂

Je
Review №91

Jay was so helpful and knowledgeable! He was very professional and did not pressure us. Thank you, Jay!

Ka
Review №92

Great experience today! Mr. Ruben took his time to help me and my family with our specific requieres. Loved the purchase

To
Review №93

Reuben is a great salesperson! He knows his stuff and is an all around nice guy!

Jo
Review №94

Would rate 6 Stars if possible. Ask for Reuben!! He will give you an honest answer about which mattresses are good purchases and which ones aren’t. You can 100% rest assured (pun intended) knowing you made the right purchase with Reuben’s recommendation. He provided all the important features, benefits and explained why certain mattresses are better so you know he’s not just trying to make a sale.

an
Review №95

My husband and I were greeted by Jay as soon as we entered the store. He was knowledgeable, professional, funny and gave us time to ask a ton of questions. I felt he was honest and straightforward. I’d go back and highly recommend this store to friends and family particularly because of Jay!!!

An
Review №96

I had a great experience working with Mattress Firm, specifically with Jay Lucas. He was patient throughout the entire process of asking questions about various mattress brands, sizes, and prices - and he answered every single question I had. It was clear that Jay was fully knowledgeable about every product in his store. Additionally, Jay was did not push the sale of any specific product, explained the scientific details for every mattress I asked about, and was generally a pleasant person to work with. In the end, I felt completely satisfied that I received the best mattress that fit within my personal preferences and price range. I would HIGHLY recommend going to the Clifton store and working with Jay. I will definitely be calling him back when I furnish the remaining bedrooms in my home.Anthony

Ro
Review №97

Visited Mattress Firm in Clifton and was impressed by the salesman Jay there. He was knowledgeable in the products and even recommended product that I had done research on and found to be favorable. No skimming here getting you to buy products that don’t sell. Definitely recommend.

Na
Review №98

I had a great experience at Mattress Firm. Jay was knowledgeable and pointed me in the right direction. Lots of items to choose from and great quality. Would definitely recommend!

Ba
Review №99

I recommend this store to everybody.Just walk in and ask for Jay - he is a fantastic guy!

An
Review №100

I have now in total purchased 3 mattresses. Its always no Nonsense and the sales people are very informative. Alan Dable helped me this time and actually saved me alot of money. The delivery people are excellent.

Information
32 Photos
100 Comments
4.8 Rating
  • Address:396 NJ-3, Clifton, NJ 07014, United States
  • Site:https://stores.mattressfirm.com/nj/clifton/mattress-stores-clifton-nj-8871.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=new%20york&utm_kxconfid=uflnw2ovk
  • Phone:+1 973-777-9308
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–9PM
  • Friday:10AM–9PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations