Came in for a few air filters Since my apartment complex will only give me one per quarter website said they were in stock however they were not but its kind gentleman named Josh assisted me in finding the correct ones online and insured me if they were in for I could get a refund and he was absolutely correct they are the right size
A long drive from my home. But well worth the trip they had what I needed.
Great customer service, cant get 2ft in the doorw/o a can I help u find something? U r in & out in 10 min or less!! With exactly what you need!!
Amazing, Everytime I need something I get greeted, assisted, and a smile on every face. Wish all businesses had such and awesome attitude and respect for their customers like ACE does.
I stopped in there because I was looking for some unusual hardware pieces that you would not find easily in the big box stores. I was greeted at the door and guided by two store specialists to the various departments for the items I wanted. very friendly and knowledgeable help through the whole visit. I will visit again. theres something to be said for the local guys vs those cavernous, speed-rack shelved big-boxes. thanks you guys!
The staff at this store are very helpful and they take time to have a conversation with their customers
Quick easy and the staff was knowledgeable about the products I was inquiring about.
Great hardware store near my home. And the best part is that the staff is very friendly and they always offer to help.
I went in to this Ace hardware store for the first time today. Ive lived here in Coachella Valley since 1991. This is the best Ace in the whole valley. well stocked with new and hard to find items. super super friendly and knowledgeable staff. the best and their prices are lower that palm desert and palm springs. try them or make them your go to hardware store.
My go to hardware store. No wandering as employees great you at door and ask if help needed. Great employees.
Perfect little hardware store near me that has those hard to find items
One of the most pleasant shopping experiences Ive EVER experienced. as soon as you walk in, youre greeted, they ask you if you need help. i drove 15 miles to get my item they held for me. the store was impeccably clean and smelled good. BTW, the price of my plant caddy was $5 cheaper than Home depot. I believe in shopping at small mom and pop ran stores. 2 thumbs way up!!!!!
They are open all week long. Unlike the other local hardware businesses. They welcomed me right away and pionted me in the right direction. Everyone was very helpful. They had eveything l needed. I am grateful for this establishment in my loved city of Coachella!
Found the stuff I needed with the great help of Zach (Manager)He knew what I was talking about and Showed me where to find it.I recommend coming to this store! Will come back soon!
Ace the most unhelpful place. What they say they have in stock they don’t and the employees could care less about helping out. Seems like bad management too bad
Our water heater burner went out last night. So of course today were on the mission to find a replacement part. We entered the store and Giovanni helped us. He showed us what they had there in stock and turns out the part needs to be ordered which would arrive on Monday. He also explain the part is returnable if it didnt work. He also went out of his way to check their website to see if another Ace in the area had the part where were looking for. he also check Lowes website and home depots to see if they had the part we needed. Giovanni had great customer service not only did he try to help but went out of his way to help us find the part we needed. I give Ace hardware in Coachella five-star for the customer service that I received from Giovanni.
I go to this store often and always have a good experience. The Staff is very friendly and helpful. Definitely recommend this store!
Always so helpful and will to help with what Im looking for
The staff was attentive and ready to help with any questions I have. They are very knowledgeable and helped me with a better alternative for my project.
Attentive staff as soon as you walk into the store.
Very attentive team members 👏 👌 I was asked if I needed help the minute I walked into the store
Expensive. I didnt understand why they have a bunch of pvc glue thats for 6inch pipe and they dont sell 6inch pipe and its in with 1inch to 1/2 pipe section. So no wonder I got the wrong glue the 1st time and had to go back to find the only 1 kind for that sections pipe in the 12 different kinds for pipe they dont sell.
Great Hardware store, friendly and professional. They have everything, even reading glasses, and candy. They have toys made of wood, unbreakable products
JORGE is amazing he was very helpful and understood everything I was explaining to him. I would definitely go back to ACE
Jose R, Was very helpful and friendly. He answered all my wood staining questions and also suggested the best option for my project. Great people, attentive and personal customer service. Will definitely shop here again!
Very good service and customer service, they help you find what you are looking for.
My guy Alex knew where everything was at. Clean friendly
Nice place I guess pretty much all town and we will peoples lives in house is still name where if your friend is going well for the use of live home ok bye😉
Love how people that work here are friendly and are always around for when you need them.
Went into my local Ace store in Coachella, Ca. looking for a locking door knob and dead bolt. They had a good amount of choices and good prices. My only negative remark is that I thought its a pretty small store. What I happen to be looking for was one of the bigger areas. I know it hasnt been long since opening, so I hope product items will expand. I would like to make this my one and only place I need to go for all my household repair items.
Nice store really big..and they are so helpful and nice!!
Great staff super knowledgeable.
Found what I was looking for and staff was helpful.Hook it up with a part-time job. 😁
Always friendly and the best place to ask for help with your project
Awesome place they have everything I need
Better than driving to home DepotThis place pretty much has everything youll need
Perfect place for all you home and garden needs. Paint, plumbing, rakes shovels. They even carry small kitchen appliances! The owners are terrific!
The best customer service provided by kico
Very clean store and helpful staff.
Great new store. Plenty of help, decent prices. I hope they STAY in Coachella and dont close.
Good cervice
Great customer service
Great customer service and convenient. Well stocked and clean!
This store has the best costumer service, I have ever seen anywhere .
Like the way everything is organized good vibes when I walked in
Good place to find tools
Quick transaction, nice people.
Great store! Very clean/ organized, they had everything I needed and super friendly staff!!
Large inventory. Lots of helpful, friendly employees. Well organized, clean store.
Customer service nonexistent. 3 employees, Im the only customer and no one greeted. When I found what I was looking for (my 1st time in ACE) I realized it was a few dollars more than at Home Depot or Walmart so I changed my mind. However I decided to browse and decide wether I would come back. Instantly I felt like I was under surveillance. Did they approach and ask if I needed help, NEVER. Conclusion I wont shop there again and my message to this newly acquired business in the City of Coachella is STOP PROFILING YOUR CUSTOMERS. Ill continue to shop LOPES HARDWARE on 6th Street. Mr Torres Sr and Jr greet everyone, are helpful and let you browse without feeling like your under surveillance.
My 1st there the store was nice and clean and well stocked unlike the store in thermal but worth that said I will be back
Great store. Reccomend it for all hardware items
Always friendly always professional
Lots of home repair tools at reasonable prices and the staff is very helpful and very friendly!
Very helpful staff.
The Best Customer services...very nice store
Great staff! Very helpful!
Got a lot of good stuff good service
Great service
A great local hardware store
Service is great. I buy all my treager supplies here..
Great Service!
This is our favorite neighborhood hardware store
Very friendly and helpful staff
Awesome customer service!!!
Great customer service
Dream store for tools.
Low class customer service by phone.
Store was set up in a way that it is not hard to find what your looking for and theres enough employees to help find what you need.
Great customer service......
High prices but close by
Helpful service!
Great Customer Service
It was great
Unorganized and messy
Another hardware store
Created jobs for community
Great CS,
Good service to the hot Attentive, they sweat one with what one looks for, they have very clean the place
Very good and friendly service, workers help you at all times
Excellent services
Very good
Excellent store, employees very friendly prompt attention
Good place good location and good pressure
Very good service find everything I was looking for
Of the best, well stocked the store ...
Excellent location, fast service, friendly.
Friendly staff
Very well I found what I was looking for and apart they give you help
Very friendly staff Ace Hardware
Well
Of the best