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PH POOL AND SPA SUPPLIES OF COCONUT CREEK
5347 Lyons Rd, Coconut Creek, FL 33073, United States
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PH POOL AND SPA SUPPLIES OF COCONUT CREEK
Comments
Jo
Review №1

My pool needed some remodeling.From the start I called Jeff from PH Pools, he came out right away to see my pool ( it took 2 weeks just to get a call back at Another Pool company I was shopping with ).We determined Pool needed diamond bright and new tile. We began work according to his availability on his calendar. Everything went as planned and scheduled. I’m extremely happy with his work and service. Any questions I had or concerns he picked up my calls right away. ( very rare now days ). I would definitely recommend Jeff and PH pools.Being I was so happy with his service and Work, I came back to him for a Heating pump we just installed. Thank you ! Jeff for the perfect experience.

Mi
Review №2

Jeff ( from the Plantation location ) remodeled my pool 06/2019. Horrible job, was never happy with the quality, but they didnt do anything to correct it. Now 2 years later, I have a bubble coming up through the diamond brite and its now a hole. Since the Plantation store is closed I made contact with John in Coconut Creek so he could come look at it. That was over a week ago, no reply to my messages. Buyer beware!!!!Been well over a month now, John is completely ignoring me. I have a feeling they are going out of business.

BI
Review №3

Another Happy Customer!!!

Pa
Review №4

Great customer service and extremely helpful. Thanks for everything guys!

Ta
Review №5

Scammers robbing folks of their hard earned money. Beware folks, dont give these losers you hard earned money. They list products that they dont even have in stock.

Do
Review №6

While doing market research from Central Florida down to South Florida, I came across Ph Pool & Spa Supplies and purchased a heat pump. John is friendly, professional and provided outstanding customer service. I would recommend this company.

Iv
Review №7

They did some work on my pool and I am supper pleased with the job. Would definitely use them again in the future and recommend them. John and the entire team are great and make the whole process easy and low stress.

Ju
Review №8

The only reason for the 5 stars is John. He’s always helpful when I need it and even answers my cell phone when I need help on his days off. When I first became a customer John was there to help with things that he wasn’t even supposed to help me with and he did it as a courtesy. I never owned a pool before and he showed me the basics of how the whole system worked. I definitely feel comfortable working with PH pool and spa supplies and would recommend them to friends and family.

Ru
Review №9

Guys know their stuff, very knowledgeable!

Ke
Review №10

This is the best store in Coconut Creek for all your pool needs. The staff is incredibly helpful and knowledgeable and will go to great lengths to keep their customers happy. My pool has never looked better using the chemicals they suggested for my pool. The prices are great and the staff is extremely friendly. I highly recommend this company for Pool maintenance, supplies, or anything else!!!!!

Mi
Review №11

These guys are FABULOUS! I called them on a Sunday afternoon because I was having problems with my pool. Robby and John came over to my house within 15 minutes and explained everything I needed. They got me set up with a service contract and Robby came a couple of days later and took care of my pool. When he was finished, my pool was crystal clear and beautiful. Robby has been coming every week ever since, and he has even come a couple of times because I wasnt sure if I had a problem or not. Every day, my pool looks beautiful and crystal clear. I cannot say enough about Robby because he knows just about everything there is to know about pools. Whenever I ask a question, he takes the time to really explain how everything works etc. In my opinion, he is an expert and there is no way I will ever let anyone else take care of my pool. This company is THE BEST! Hire them and you definitely will not be sorry! 5 stars all the way!

Em
Review №12

These three gentlemen. I tell you, all about fair business and great customer service. Very rare to find these days, and PH Pool and Spa Supplies have it all. Very pleased with the rates and prompt response/service. All thanks to Robby, my pool is clear as day and such a beautiful sight to wake up to! Without a doubt Id recommend this company to all.

Ci
Review №13

John refuses to pay for the heat exchange in our Hayward pump that his company messed up with the chemicals they put in our pool. He’s hard to get a hold off and doesn’t take care of his issues. After a few months of servicing our pool, he got another company to do it because he ruined our heat exchange. Now he doesn’t want to replace it. I will be writing reviews everywhere until he fulfills his obligation.

Br
Review №14

Its a small shop Inside but they do more than the other bigger pool stores. The guy that is there everytime I go in is super friendly and knows his stuff. 5 stars from me!

Fl
Review №15

I wish there was a ten star button! John is amazing. He is the definition of an expert. He goes above and beyond in all aspects. If you want quality service then you definitely want to come here.

Ke
Review №16

I recently participated in the Pool School class at PH Pool and Spa this Saturday6/20 and the guys were tremendous. The class was fun and informative. I have never owned a pool, but the guys at PH Pool and Spa have given me all of the tools and knowledge that I need. I would recommend the class to anyone that needs help with treatment and maintenance of their pool. Well worth the time.

Gi
Review №17

The guys that work in this store are very knowledgeable and very helpful. Been going to them for some time now and I am very pleased with their service. Recently they helped a friend get their pool back up to shape and were a tremendous resource. Would highly recommend anyone in the area to go to them.

Ma
Review №18

I just purchased a house in Winston Park with a nice blue pool, after closing I opened the door and found a dark green pool.I went into PH Pool and Spa and explained Im a pool novice but want to learn how to care for the pool myself. I met with Jon who was very helpful and friendly. He stayed after closing to finish answering all our questions.He tested our water and gave us the needed chemicals and maintenance items we needed. In about 2 two weeks my pool was pretty blue again.I will continue to be his client and happy to recommend him to anyone who owes a poolMarc

Jo
Review №19

Great place to get all you pool supplies and chemicals. The staff is extremely knowledgeable and very helpful. I bring my pool water in every week which they test for free. They dont rip you off and are very trustworthy. Will continue to be a customer. Thanks PH Pools!

Li
Review №20

We recently moved and learned we needed a whole new pool light kit. John was very knowledgeable and had it ordered the same day. Great communication regarding install date and the installer was very knowledgeable, personable and meticulous about his work. Thank you!

Da
Review №21

Jeff came to do the diamond brite on my pool last year. They messed it up and had to drain the pool AGAIN. After one year, my pool is still a mess, the diamond bright is disgusting, and I have a $3500 bill to pay.

Mo
Review №22

Had a great experience here John is very knowledgeable of the manage and care of pools. He takes the time to carefully explain how to use the products to obtaining a fabulous beautiful pool. He gives exceptional customer service come here it is definitely a great experience.

Review №23

We are1st time pool owners. John, Robbie and the other guy there were very nice and gave us all explanations on how to deal with the pool and what we needed to have a healthy pool for the family. Robbie is also a very nice guy and he takes care of our pool monthly and saves us from a little work too. We became very satisfied with everything. Thanks.

Jo
Review №24

Great customer service and Great low prices that you cant beat. Now me and my family can enjoy our indoor pool when ever we want. Thanks to PH Pool and spa supplies.

Be
Review №25

Small shop but big on service. I wanted a robot vacuum that I had difficulty finding in Florida in any pool store. I went through the list of vendors for the Maytronics Dolphin M500 and repeatedly heard they dont carry it and they couldnt get it for me. Until I called John. He could and did...so much for the small shop! I was a little bit on the fence about the purchase initially, but John was very knowledgeable and spent the extra time answering all my questions. So I ordered the M500, but with the holidays, there were some shipping issues. I called John and he tracked it down and called me to let me know when it would arrive. It did a few days later and in perfect condition. A couple of months later, I realized I hadnt filled out the warranty card and had lost the receipt. No future warranty work without it, so I called John again and he remembered me. And resent the receipt. Try that with a big box store! The M500 is a great little machine and I have zero regrets with the purchase. I would buy it again in a heartbeat. But it is a machine and they do eventually need to be replaced. But at least I know where to get another one. Customer for life, John! Thanks for everything!

Al
Review №26

This company is the best! They fixed our pool and made it look the best I have ever seen. The customer service is amazing. I would highly recommend PH Pool and Spa Supplies to everyone I know.

Ch
Review №27

Jeff, John, & Robbie are the best. Super knowledgeable with all pools and supplies. Had me switch over to a Salt System and Dolphin robot vacuum and I couldnt be happier. Thanks guys

Le
Review №28

Great price and service! John was very helpful and the install was top notch for my pool heater.

St
Review №29

Ever since I started coming here I never have to worry about algae. John, Jeff, and Robbie know their stuff. I went to something called pool school and the thought me how to maintain my pool. If you ever want to know how to maintain your pool come to these guys.

St
Review №30

Great customer service. Very happy with product prices and and purchases made. Will highly recommend to family and friends.

Co
Review №31

Very helpful and knowledgeable staff! Took the time to explain how to use the products I needed and went out of their way to do so. I cannot recommend this place enough!

Be
Review №32

I bought a 6 bedrooms house on a 3 acres lot. We have a huge pool on the back, and John was so helpful with everything we would need for our pool. He is very kind and always wonderful to work with him. Thanks a lot, John.

Je
Review №33

THESE GUYS KNOW WHAT THEY ARE TALKING ABOUT!! I was not happy with pool guy and we decided to take it over ourselves. We were clueless UNTIL we came HERE! John and Scott are great teachers and really care about helping us. We walked out like pros. Pleases come and visit, they will definitely help :)

An
Review №34

Fast and free diagnosis of the issue. Got my navigator fixed the same day! First rate service and even saved all the old parts for me to see.

Es
Review №35

Awesome customer service! Great staff very helpful and attentive. The store is very convenient. I found my new pool store

Mi
Review №36

Theyre great! Was out of town for a few days and when I got back I noticed my pump wasnt working and the pool started to get dirty. It was 5:30pm, and on the same day they changed just the motor of the pump that wasnt functioning and everything is working great now, and for a good price.

St
Review №37

I called PH on Saturday, they came out to my house the same day, located the pool leak that I had and repaired it the same day. Totally impressed with their professionalism and honesty! Great group of guys !!

BR
Review №38

Do not spend your money at this place. I called to confirm that they had a certain brand color changing LED pool light which they had advertised on OfferUp. The guy said yes they had one left and confirmed the price and brand. I drove over a half hour to get there and he tried to sell me a cheap imitation of the light. He told me that he did not even have the light I was looking for and it was $299 not $124 which it was advertised as and the price he confirmed to me over the phone Wasted over an hour of driving, but even worse, this was supposed to be a Christmas present from my kids to their mom. Now they are disappointed. Thanks John for lying to me, I suggest next time you are honest about the products you sell.

Ro
Review №39

PH Pool and Spa Supplies handled my pool robot questions, order and delivery with robotic precision.Thanks Jeffrey for being so knowledgeable on the Maytronics Dolphin line and for being attentive and providing great customer service.

An
Review №40

My pool turned a nice lime green color when my salt system failed, three days before company was flying it. Thanks to Jeffery, who wrote down exactly what to do and when to do it to get it back to where it should be. 48 Hrs later, crystal clear, these guys know their stuff!!

Bu
Review №41

Very knowledgeable staff! If you have a question about your pool, these guys have the answers. Do yourself a favor and take advantage of their free how to take care of your pool class .....Pool School......Every Saturday morning 8am. Stop by and sign up for it.

Cl
Review №42

We have been coming here for over a year after purchasing our home with a pool. They did a great job installing a salt system for our pool. Rhey offer great service and are very knowledgable.

Mc
Review №43

1st time pool owner and these guys have helped out tremendously! They explain everything in detail and know what they are talking about. Definitely recommend PH Pool and spa to anyone in this area!

Ge
Review №44

They are the best in the business! I go there for all of my pool woes and they always help me with great knowledge and professional service! ****************** Many more stars!!

Lo
Review №45

These guys are great, they take care of all my pool needs! I recommend them to all my neighbors.

sa
Review №46

I love this place. Came here for the 1st time and John help me out with my pool. I will come here going forward!

Mi
Review №47

Great Service and Very Punctual and Respectful...Loved The Quick Service... Will Most Definitely Recommend To Friends!

M
Review №48

Great experience. John is very knowledgeable and helpful. Thanks for such great service.

pr
Review №49

Such a great service ! They have been helping us for a long time

An
Review №50

Best pool supplies ever! Outstanding service and great customer service.

To
Review №51

Great service. Highly recommend.

19
Review №52

John is awesome . He knows his equipment and his Customer service skills is a 5 star .

P
Review №53

Best pool place I’ve ever been. Period

re
Review №54

Great service. Best pool supply Ive used.

Ch
Review №55

John was very helpful with my algae problem. Thank you.

Jo
Review №56

Friendly staff, good location and great prices on chlorine.

Fi
Review №57

PH pool my new pool store has excellent service and great prices. You definetly should check them out.

ju
Review №58

Awesome customer service! John super knowledgeable and friendly!!

Ch
Review №59

John is the best! He helped me find everything I needed and was very knowledgeable and helpful!

Je
Review №60

Good prices and great service.

Ja
Review №61

Always helpful with any questions or concerns I have.

ko
Review №62

Very knowledgeable and helpful! I would highly recommend this pool supply store and company!

Se
Review №63

Friendly and knowledgeable staff. The only place I go for my pool supplies

D
Review №64

Love the customer service and those guys are very knowledgeable. Thank you for everything

Vi
Review №65

Great service. John is always helpful !

Sa
Review №66

Great location and friendly staff and always willing to help you out. I will not go anywhere else.

Lu
Review №67

Awesome experience for a first time above ground pool owner!! Thank you John!!!

Ta
Review №68

Great overall service !! Defiantly coming again .

Fr
Review №69

John was Great got my Spa going clean !!

LO
Review №70

Great pool place!! Very knowledgeable

Th
Review №71

Excellent prices and knowledgeable staff!!

Fa
Review №72

Great place friendly people and great help

We
Review №73

John is the best must go and check out PH in Coconut Creek

BE
Review №74

THOSE GUYS KNOW THEIR STUFF!!!! I WILL KEEP SHOPPING HERE FOR MY POOL ITEMS.

Th
Review №75

Great guys!! Will come back

An
Review №76

They are so helpful and knowledgeable, great service!!!!

Er
Review №77

Great place, excellent service.

Pa
Review №78

Nice job guys..thanks

KF
Review №79

John is great, very informative.

Fe
Review №80

Great service every time!!

Ph
Review №81

John is awesome and knowledgeable.

PH
Review №82

Great place to shop!

Ca
Review №83

Very helpful people!

J
Review №84

Very helpful

Ke
Review №85

Great friendly service

Do
Review №86

Great service

Bo
Review №87

John is great!

Su
Review №88

Great service

Se
Review №89

Great place

Ja
Review №90

Great experience

Ma
Review №91

Great service

Cl
Review №92

See you

Information
29 Photos
92 Comments
4.9 Rating
  • Address:5347 Lyons Rd, Coconut Creek, FL 33073, United States
  • Site:http://phpoolandspasupplies.com/
  • Phone:+1 754-212-2135
Categories
  • Hot tub store
  • Swimming pool supply store
  • Indoor swimming pool
  • Pool cleaning service
  • Swimming pool
  • Swimming pool repair service
Working hours
  • Monday:10:30AM–4PM
  • Tuesday:10:30AM–4PM
  • Wednesday:10:30AM–4PM
  • Thursday:Closed
  • Friday:10:30AM–4PM
  • Saturday:10:30AM–4PM
  • Sunday:10:30AM–4PM
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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