Store is immaculate, well stocked and organized. Professionals shop here for good reason. The staff is friendly, helpful, knowledgeable and asks the right questions. They made sure even a painting novivlce like myself had the right tools and products to do the job right the first time. Very grateful for that.
Excellent and profesional people. Thank you guys
Daughter went in and was instantly helped. The person that helped her was honest and provided her what she needed for her project. My daughter had already done her research and knew what she needed. The person that helped her verified everything and got her what she needed. He also offered other recommendations which turned out to be more than helpful. Thank you for your help. We are now lifelong customers 😀
Awesome store. ask for Tracey hes the bomb. always knows what we need and is very eager to help out. highly recommend!
Extremely rude and unhelpful young man at the front desk.. I felt all I was doing was asking him question after question because he was just giving me one word answers and was of no help whatsoever. Not a good experience at this location!
Nice store. Very helpful.
Good stuff
First time I visited this location. Staff was very friendly and helpful in completing my purchase during the pandemic. Completed a color match on one gallon that was perfect when I used it for touch-up. Couldn’t tell the difference.
Very polite & educated on colors & textures for my kids’ bedrooms.Personal service and quick!I will never go to Home Depot or Lowe’s ever again.
Fast service. Large selection.
The store manager is extremely rude and doesnt know how to talk to the customers. They messed up the paint 3 times in the last couple of months. No sense of customer service. Stay away from the store
I arrived on a Saturday morning and I waited for 3 minutes. Then, they gave me all the attention I needed and they gave me Solutions to the garage floors in my community that were painted 12 years ago and now needed to be repainted. They told me exactly how I need to have my staff prepare the floor and exactly what product to use that will adhere to the originally painted surface. The solution I came up with was confirmed my other professionals. It seems like well be buying 75 gallons of paint and getting the job done by ourselves. I would say they did a pretty good job getting me the information that I needed Im taking the time with me right there in the store.
Kresha, your sales clerk, greeted us warmly and asked to assist us. She is very knowledgeable (not my first experience with her) and made it an easy and pleasant visit. Thank you!
Ill be honest, I left thinking their customer service was satisfactory... But when I went to another paint store down the street, I realized that I was selling myself short. The staff at Sherwin Williams were kind but in no way went above and beyond the call of duty. They didnt care to recommend or explain anything. The last time I was in here, the service was a lot better so Im hoping it was a one time thing.
I am glad you asked. I was actually looking for ways to provide you with a feedback. I had a great experience buying at your Coconut Creek store this weekend, but I witnessed very poor customer service towards another customer that I would like to bring to your attention. The young lady working at the store this Saturday afternoon was extremely rude to a customer whom could not speak English. Despite him trying to explain to her what he was looking for (concrete paint for his garage floor) she made faces and told him she did not speak Spanish, despite the fact the customer had the name and brand of what he was looking for, right on his phone. She was extremely rude and I stepped up to help the customer though Spanish is not my first language but the poor man could not understand why such a poor service he was getting. When I am on my way out, a group of painting contractors relayed to me that the young lady is always very rude to customers. She always creates problems when applying their contractors discounts and always pretends she does not know how to apply the discount. The gentleman who waited on me, was excellent and helped me with my paint purchase in a very nice way, the way every customer should be attended to. I just thought you would like to hear that someone in your team has a bad reputation for giving terrible customer service, at the Coconut Creek store off of Hillsboro Blvd.
Great location for paint. Came here to avoid having to look for someone for help in a big department store. Otis helped me tremendously. I recently bought a new house and he assisted me throughout multiple visits making sure everything was going well. I took his recommendations on paint types (like gloss, eggshell, whatever i dont know much about these but they came out nice) and I couldnt be happier with the outcome on the house. The service was amazing, if your looking for any help i definitely recommend asking for Otis or Morgan both of them know their stuff!
This location is on Hillsboro in Coconut Creek. The staff is very knowledgeable. And they usually have everything youre looking for.
Really bad experience, I lost a lot of time for 1/4 of paint
Great for larger jobs. Not a place to get a small amount or a sample.
Good quick service...highly knowledgeable about the products!
All ways is good
I went to Sherwin Williams in Coconut Creek this past week, and my god was it my worst experience ever in a paint store. As soon as a walked in, a gentleman named Tracey assisted me. I asked him any recommendations of paint for my new house, and he responds with how should i know that? I responded to tracey with, excuse me? I got very upset with Tracey, to my surprise i later learned he was the store manager. How can someone who is unprofessional to Hispanic customers be so rude to them? To my surprise, another employee by the name of Myeeka assisted me with finding paint for my house. Please give her a raise!Thank you,Alex
My secret hidden Sherwin Williams Paint .... Great Store .... Super friendly staff.
Easy process. Helpful staff.
Helpful staff; Had all my home painted with their products and consultant help with color selections
You need nicer staff back here, like Andrew, Till...
Horrible customer service experience. Myeeka was very rude to me and my husband. She actually yelled at my husband. Please stay way from the coconut creek store on hillsboro.
Andrews is the best of the best... please give him a raise. omg what a customer service. thanks drew love you men. thanks for all the good advices. att.Karlitos Painting
Great service here! Every-time I go and buy paint they help me to get the right stuff
Good place to get painting supplies
Disappointing service . I don’t like to speak poorly of locations and such .. but this location has to have a better eye on customer service, knowledge of what Sherwin Williams carries as standard items .I wish this store a better tomorrow .
The reps in this location are not friendly. When you ask for help or for a specific color of paint, they say it could be anyone. Really? I come to Sherwin-Williams because they are experts in paint. For their answer to be, it can be anyone of these paint. Come from around the counter and at least show interest in our purchase.
Great paint. Great service.
Staff was not helpful this place is trash go elsewhere
Great customer service
Very good
Great helpful staff.
Good store. Was waited on quickly.
Great recommendations for conditioner, paint, and high level of service provided.
Excellent selection of products and great price
Go see Andrew who is excellent, very knowledgeable
Spoke with Manny on the phone. Sherwin-Williams is never helpful on the phone. Always states you need a sales rep. Thats why Im calling the store. Arent you my sales rep?
The best paint store in the land.
Busy store.
Been waiting 30 minutes for service, one employee working. Very poor.
Great quality paint and friendly service
Only paint place I recommend
I needed paint to touch up my house. The paint they gave me matched 100%.
Service by staff is very bad
Awesome service.
Great store and good service
Friendly and helpful staff
My sales guy was awesome
Great customer service.
Very helpful and not crowded!
Bad customer service
Better service.
Good quality, helpful staff
Excellent service
I like it so much
Have the price on the shelf the same as the price on the receipt.
Easy navigation
EXCELLENT SERVICE
OK but slow service
Very friendly staff!!
Ok
Sure
No
Sherwin-Williams top quality paint, good service and good prices, I recommend. Long live the King Jesus Christ.
It has everything a painter needs.
Excellent
Good