Mike was very helpful and knowledgeable in helping me upgrade my phone. Most importantly he patiently explain my new phone. Highly recommend him to help with any phone questions.
The young lady that helped me was very knowledgeable and friendly. My situation was a difficult one, she helped me more than I could have anticipated. Made it very easy for me. Thank you!
I needed a cell booster, and their sign advertised they had them in stock. I was not disappointed in their inventory, and the young woman who assisted me, Chelsea (I think her name was), exhibited excellent Customer service, and was a good salesperson, also. I was very happy with my experience at Cellular Plus in Cody, WY. The store was clean and well laid out; the inventory was as advertised; and the staff were friendly and knowledgeable and helpful. Kind of an unusual combination in these pandemic times at a tech store--but much appreciated! The WeBoost Home Multiroom system I purchased required a little tweaking to get working properly, but I contacted WeBoost Customer Service and was extremely pleased with their response and helpfulness. A non-existent cell signal became fast enough to stream with and work/surf at the same time. So, this transaction was a two-fer--two excellent experiences in one! Thanks Cellular Plus--and thanks WeBoost! I am a very happy Customer all the way around.
Chelsea and Tyler do an amazing job and they have amazing customer service. Come and ask for them or any of their other friendly staff members for help and services!
Emmy is very friendly and helpful. She was very quick and efficient. I will definitely highly recommend her to my friends and family. Shes a big sweetheart and really knows her stuff. 😃
Chelsey the store manager was knowledgeable, professional and prompt. Great experience.
We were having issues with our current phones. We went in for help. Chelsey immediately greeted us with a great smile. I explained what was happening to my phone. It ended up being a battery issue. We decided to look at purchasing new phones . We were surprised at the current offers so we purchased 2 new phones.Chelsey made the entire process very easy!Customer Service was excellent. Actually one of the best experiences we have had at a Verizon Store.Thank you Chelsey!
Emmy was helpful and knowledgeable. She pointed me in the right direction and I love my new phone! High recommend her as your representative! :) Five stars!
Mike and Mackenzie were very helpful. They helped me get the best value for our phone and apple watches. They took the time to help me know how to pull up my apps on my watch. They were phenomenal. Thanks you so much for being patient with me.
Mike was great to work with. Patient while I took my time deciding what I wanted to do. Worked quickly to get us out of the store.
Mike was absolutely fabulous. The service was phenomenal and he was very informative. I’m technology challenged and he was very helpful. Jill was also great. She did a beautiful job in putting my cover protector on. They’re the best!!!!
Mike was totally awesome! He was super helpful and knowledgeable. I highly recommend him.
I wish I could remember young lady’s name. She knew every incentive Verizon was offering, knew the process of transferring from old to new completely. Stayed 30 minutes past closing because the transfer was taking longer than expected. She made sure I was satisfied.I would say that I saw that attitude displayed with all four of the employees that were present the afternoon of 7/7/21. Great job
Mackenzie was fabulous. She knew exactly what she was doing every step of the way. I actually waited for MACKENZIE only to do my new phone sale because I was so impressed with her. I drove all the way from Worland!! Thank you, thank you Mackenzie - you are the BEST!
Mike was very very helpful. Really appreciate the help. Would recommend to my friends.
Chelsey was very helpful in getting us set up with new phones and plans while we were on vacation. She was friendly and knowledgeable and set us up extremely quickly.
Mike was super helpful! Despite the complex nature of the problem, he persevered until he was able to fix me phone. Additionally, he was pleasant to work with and patient with my lack of tech savvy.
Fresh off a very poor experience at the other store in town, Chelsey was incredibly helpful, friendly, and took care of my issue quickly. It was a stark contrast to the other place and cannot thank these folks enough! Go here!!! Not CellOnly!!!
Kasie was amazing and really knew her stuff! The whole staff was really wonderful!
Mike was very personable and helpful during my experience at Verizon. He made the experience very painless!
Mike was amazing. Very helpful and set me up perfect.
Mike was very helpful. Helped me pick out all the accessories that were needed. Got me setup with a new phone and a new tablet.
Chelsey did a phenomenal job getting us set up with new phones. She absolutely went over and beyond with her customer service.
Mackenzie was was amazing! She answered all my questions with great knowledge and kindness! Great service! 10/10
Devin was so patient and great throughout our long process at Verizon - 10/10 experience.Michael was also great about sharing info our way. Truly the entire staff was so nice and helpful!
Chelsey helped us out and had us out the door with time to spare! If you have an emergency or you just want a new phone! I would definitely recommend them.
Mike was super helpful and did everything possible to get my phone back up and running. Excellent ustoner service service
This is a good store, they actually tried to help. If youve been to Verizon stores you will know how hard it is to get service, knowledge or courtesy. These people are a happy difference.
Jill was wonderful. She helped me with all my question. I recommend her to anyone.
Visiting Cody, NEEDED A BETTER CHARGING CORD FOR THE MOTORHOME, NEEDED TO GET BETTER SERVICE, I WAS HELPED, AND UPGRADED MY SERVICE, SAVING 10.00DOLLARS A MONTH. GREAT STORE
We were from out of state on vacation and stopped in. Emmy was very patient and helpful. Awesome service!
Kolby was patient and helpful in fixing our phones. She made sure we were getting the best of our overall service. Plan to come to here if we have to even though there is closer places to us.
The moment I walked in there, I felt the positivity within the staff! I was having troubles trying to pick out the best suitable case for my phone since I go hiking a lot. I was looking for a case that had dexterity and style, but i could not find one until, Emmy came up and pointed me to the right direction. Highly recommend going into there and highly recommend Emmy
Mike was awesome! Very quick & helpful service.
Mike and Mack were outstanding! Very knowledgeable & friendly.
Emmy was super helpful and knowledgeable about the products. Patient and kind. Overall great service!
Kolby was great to work with upgrading my phone. Smile, personality and throughness was very welcome. Would recommend her to anyone.
We were here in Cody on vacation when my iPhone 7 decided to stop working. Came here for a new phone. Jill and Devin were super friendly and helpful. Great experience—thanks you guys.
Emmy was very helpful to us today. A long process, but so worth it.. Thank you Emmy..
Jill did an awesome job with my impromptu upgrade. Fast and efficient! Super appreciative!
Mike was professional and solved my problem and got my discount in less than 5 minutes. Plus found other things I can be eligible for and didn’t even know! Totally give him a raise
Chelsey and Devin were very polite, helpful and enjoyable. Even when they had to give me bad news, they were able to deliver in an upbeat tone. Chelsea also helped me decide against switching to iPhone. Very pleasant afternoons
Mackenzie was friendly and awesome when I grilled her with my many questions!
Kasie was very helpful and fixed my problem. She is friendly and listens. She finds the answer if she is not quite sure ~ keep her😇!
Mike was wonderfully prepared for helping me with my cell phone issues. I appreciated his time.
Kasie was super helpful and great to work with to get my new phone!
Chelsey was great with explaining everything and very helpful with setting up the phone.
Jill is a great service associate she went above and beyond my expectations.
Jill was very knowledgeable, helpfull and very positive. Made for a nice experience.
Mackenzie was kind and helpful and made the upgrade process smooth and uncomplicated.
Emmy was phenomenal and Mike had nice hair as well as being awesome.
I went in this store and Emmy was able to help me with my bill! Everything went great and they were great! Im not happy with the 3 dollar service fee since Ive been with them for 20 plus years, but the reps were good!
Mackenzie was excellent at meeting my needs. She was patient and kind while I was indecisive and not at all knowledgeable on my own. My experience was fantastic.
Chelsea was great. Service was spectacular and way faster than last time!
Mike was great! He was very helpful to my husband and me. Service was fast also! Thanks!
Emmy was very helpful helping me to understand and getting my new iPhone working. Would highly recommend her for your cellular needs
My experience was very pleasant. The Teller Jill was extremely helpful and pleasant to deal with, all the questions I had were answered and the problems fixed! Even though it put her in a bit of a tough situation for a bit she did it with a smile (masked but still heard). Thank you Jill for making Verizon pleasant!!
Mike was great. He took care of both my wife and me. He helped with both of us with our phones. Good job.
Jill and Kasie were great with everything they for me
Chelsey and Devin at Cellular Plus in Cody rock!! They answered all of my questions and quickly set me up with a new phone and a new plan! Thank you for the excellent service!! I will be recommending this store to my family and friends!
Emmy was very professional, and fast. Id happily do business with her again.
Mackenzie was great and was very supportive with helping me get a new phone for my needs!
Chelsey was a great help! She helped me find the correct phone case and even installed a screen protector! Very happy with Verizon!
Kasie was just wonderfully helpful, informative and patient with my needy concerns and extended conversation. Makenzie and Jill who I dealt with earlier also were wonderful.
Chelsey was awesome! She was great help...patient and saved us money!
Devin knows how to work my phone better than me, amazing service, i could never dread coming into this Verizon store, such kind and smart staff here.
Mike was great. Polite and quick.
MacKenzie was so helpful and extremely knowledgeable. She worked with both my husband and I to figure out our best deal. It was a great experience. Thank you. 😊
Kasie was absolutely awesome. She was helpful and friendly.
Mackenzie was an amazing, helpful, just the best consultant. I will always request her when I come back.
Emmy was great help. She got me a new phone and helped me switch over from my old carrier. Great experience!
Mike was very helpful and stayed over to help me with buying my new phone.
MacKenzie was awesome, very helpful, honest, and straightforward. Thanks to her positive attitude I probably bought more than I would have otherwise.
MacKenzie was awesome! Helped me with all my questions and helped me pick the correct phone for me!
ChelseyHas been an awesome, helpful and personable sales rep. She has helped me when other branches had not. She is an awesome person.Than you
Kasie was great! So helpful and cheerful:)
Mike was amazing and so helpful!!! I would highly recommend him to work with anytime you stop in, the rest of the staff is really great to work with also!!!!!
Kolby and Mike were awesome folks!!Im not very happy with the so called lifetime warranty on the screen protector I paid $40 for. I was to bring it into any Cellular Plus store and it would be replaced. The policy has changed. Now I must register it on manufacturers website and pay $9 shipping each time I need a replacement. Bogus deal!!! Ill shop elsewhere next time. Frank.
Emmy was amazing! She is quick, competent, and very pleasant to have had assisting me during my visit! If you get a chance to have her help you, you will not be disappointed!
Mike did a wonderful job, extremely knowledgeable and thorough.
After arriving in Cody for a week long visit with my parents, I discovered they did not have Wi-Fi, so I stopped by the local Verizon store to see what options were available. I needed to have enough GB to be able to use my laptop for several hours of video training. Kolby showed me a couple of Wi-Fi devices that could provide up to 12GB/mo, but then showed me a Galaxy S5e tablet that has unlimited Wi-Fi. I can use this tablet anywhere now, so I dont have to rely on an unsecured or unavailable server. Thank you, Kolby for your awesome service and finding me the best solution for my $$!
Chelsey was so helpful and friendly. I would want her for my future purchases.
Jill was best and most helpful with my trip to Verizon, she made switching over so easy.
Lost my phone on holiday and popped into a Verizon store and Kolby was super in getting me into a new IPhone 12! Thank you Kolby you rock!!
Chelsey was great and very helpful. Super efficient and friendly. Gave me all the best deals for my new iPhone and Apple Watch + accessories.
Devin was fantastic! He was so incredibly patient with me and took the time to handle each of my issues! If I could give him 10 stars I would!
Jill was fantastic! She was super helpful and got my mom and I hooked up on all the devices we needed!
Mike was ABSOLUTELY THE BEST and more helpful than I could have asked for! Wow!!
Kolby is the best tech! Would hire this woman in a minute! She is able to assess your problem, explain in layman’s terms. -fix everything and make us happy Verizon customers!
Emmy was helpful and knew her stuff! Very happy with my service! :)
Chelsey was fantastic! So patient and helpful.
Jill was amazing she helped me with everything I needed answered all my questions and helped my transfer my phone to my own acount and help put my sister on the account
Devin was great. Got everything transferred, installed cases,and explained things very well.
Wonderful experience.. if you need help I highly recommend Jill Davidson. Professional, knowledgeable. Excellent job!
Chelsey and Devin,From the moment I walked in, till our transaction was completed, this was the best cell phone experience of my long user career.
Kolby was absolutely awesome! Made the process quick and easy. Was very kind and has a contagious laugh that kept it fun. Best service I’ve ever received, you’ve got a great employee!
Kolby she is a delightful young lady and very knowledgeable. I would enjoy doing business with her again.
Devin seamlessly made the entire phone purchase fun. He gives such detail in his work and explanations.
Kolby was wondering to work with, she was efficient, pleasant and a joy to work with. She completed in the time she said and everything worked great.
Jill was amazing. Every time I go there she always helps me in a fast friendly and professional manner. Thank you