Trishana answered my call and fixed my phone and the service was amazing!! I called at 12:30 came at 2 and my phone was done by 2:20! It was quick, easy, and I am so happy I found this place. I will definitely be coming back if needed.
Idrees repaired my phone and it functional again, highly satisfied. Great customer service, Ill recommend it.
So glad I found this place! The service was fast and cheap, my 2 favorite things! Trish did an excellent job in repairing my phone, as well as explaining some of the problems it had. AND they fix computer screens too?! I will definitely be back (when I inevitably crack my phone again 😒)5/5!
So...I Walked into the local phone carrier store with my Apple 6; I thought I had a broken screen. I am a 60+ year old woman. The rep tried to sell me a new phone (I have 2 months left until mine is paid off). At no point did he even suggest a repair; he said I could get a refurbished phone if I paid the $200 insurance deductible. I decided to think about it. On a whim, I stopped at My Cell Phone repair in College Park to see if they could repair it. Trish looked at me and told me that I did not have a cracked screen; the glass protector was cracked. My phone was fine. She replaced the protector efficiently and quickly. She saved me a lot of money. Highly recommend the store.
I had no hope for my phone but this guy Nate at my cellphone repairs work it out. Thanks I recommend it to everyone
Carlos was excellent in customer service, fixing my phone when I was in a jam. He helped me out, in less time than quoted and the phone is back working great again. Great price! Thanks!!!
Trish was great! My iPhone screen was completely cracked, she repaired it and gave me a great phone case and tempered glass for a great price. My phone looks like new. I will definitely be coming here again.
Carlos repaired two iPhones for me: one which needed a new screen and another needing a new battery. He was quick and professional, and working two hours I had two phones back in action. Very much appreciate the service and reasonable prices here!
My cell phone repairs gave me a great rate ! And I only had to wait 25-30min. Carlos was really cool about the price and showing me afterwards that everything was working and ready. Highest and Fastest results from this place!
Awesome service! Extremely helpful, quick, and not expensive for what you could be paying if you took it to Apple or your service provider. My screen had some significant damage and now it is like brand new and only took 4 hours!
One of the best if not the best repair shop around. Great customer service and support one can ask for. Every time I have visited them not only do they fix any issues I have but they always offer to better protect my phone through their accessories–and that to me shows care and great customer service.I highly recommend it to anyone
Carlos was really helpful! Gave a student discount and replaced my screen quickly. Screen protector installation also went well, no dust under. Would recommend.
Thanks to Carlos for being professional, friendly, and doing an excellent job with my iPhone 6 screen fix. He did in a swift 25 min for an affordable price. Best smartphone fix expert in town.
My phone was working perfectly fine but I went there to get my screen changed. When I got my phone back the fingerprint wasn’t working and the brightness was too low. I went back to get it changed but they said they couldn’t do anything about it. On top of that the girl that helped me had an attitude and said I shouldn’t drop my phone that’s why it doesn’t work. 10/10 DO NOT RECOMMEND
Came to My Cellphone Repairs to get my iPhone 6s screen repaired and Trish really took care of me. Service was fast and perfect. I feel like I have a brand new phone in my hand! Thank you so much Trish !
My experience at this store was perfect. Trish helped me with a broken screen and was very nice and accommodating. My phone is as good as new now. I would highly recommend this store for anyone that needs a cell phone repair.
Dropped my phone in water while washing the dishes phone was severely damaged by the water screen turned blue and lines going threw it. Spoke to Trish she set up a appointment with me in which she kindly waived the diagnostic fee. Dropped the phone off and she assured me it could be fixed. Later that day went to pick up the phone works perfectly!!! I will recommend this place to friends and also will get my laptop fixed here. Trish was very kind and friendly and I will definitely go back for any other service.
Trish customer service was amazing. Works fast and efficient 10/10. I’ll definitely tell people to come here and give their patronage to this wonderful establishment
I went in store to get my broken iPhone screen replaced. Jason was fast and helpful and I didn’t pay a arm and leg to get my screen replaced. I definitely recommend them. Satisfied customer indeed
The best cellphone repair shop in Maryland...... Great prices and customer service. Always help me with all my cell phones needed ..... like cases and screen protectors
Carlos did a great job fixing my daughters phone. And he did it fast. A total pro. Five stars.
I thought my phone was completely broken, but turns out Carlos was able to fix it in less than an hour! 1/3 of my screen was black and it was horribly cracked. Now my screen is working perfectly and I did not have to spend a ton of money getting it fixed.
Trish was awesome. She repaired my screen quickly and it looks brand new. Would definitely come back even though I hope I dont have to.
Fake phone repair center. All they were interested in was just to collect what they referred to as diagnoses fee from me. And that was it. They kept telling me that they ordered the parts for the repair of the phone, and that the parts were on the way. I waited for over two weeks, the parts never came. They even advised me to take my phone back if I couldnt wait any longer for the parts which were taking forever to come. They gave me back my phone without any repairs after taking my money. So sad. These sorts of things shouldnt be happening in the United States. Curiosly enough, the four times I was at this store to check if my phone had been repaired, I never met a single customer there. That says a lot.
This is my second time using my cellphone repair. The customer service is outstanding and the service of both phones were quick. Thank you Trish for providing outstanding customer service and speedy return.
Trish provided excellent service. She basically saved my life by fixing my phone screen and reminded me to add a booster screen to save me for my inevitable next break. She should be promoted or given a raise immediately. Thanks guys.
Great experience! Carlos was helpful, knowledgeable, and very fast at fixing my phone. Would definitely recommend!
Carlos helped me out and made the whole process really easy! Thank you so much
Trish fixed my screen in less than 20 minutes and it looks beautiful!! Price was great too. Highly recommend!
Wow! So fast and easy and my phone really looks and works great again! Good as new! Thanks sooooo much Carlos! 😁😁
Had a great experience. Trish fixed my iPhone 6s screen in under 20 minutes. I highly recommend!
After a not so good experience at another establishment, I called and Trish was very pleasant and eager to help. Her professionalism was awesome!! Keep her around!!
Stephen was a great technician! It was a quick and easy service. I roamed around the mall for 45 mins and came back to a new phone screen! :)
Carlos did a great job repairing my iPhone 8 for a good price, I highly recommend this place.
Excellent service! Very fast service from Thrish, who was very helpful with repairing my iPhone. Highly recommend bringing in your phone, these guys are great!
Trishana Gayle, the manager of the College Park located, My Cellphone Repairs excels at hiring customer service excellent employees like Andy. My cell phone suffered water damage 7 days ago after I accidently fell into a pool while on a Mission assignment in Peru. Andie immediately asked me was I OK before getting more details about my phone! They effectively and efficiently fixed my phone! Pleasant, courteous, knowledgeable, effective and efficient describe Andy, Trish and this excellent business team!
Carlos did a very efficient and excellent job with repairing my phone screen at a great price. Would definitely recommend to friends and family!
Great customer service.. Abdul and teish was great. I will tell all my friends to come see u all. Thanks so much...
This place was awesome! My daughter broke off the screen of my cellphone by dropping it off few days before leaving out of town. I went to several other places to get my iPhone 5 SE screen replace but I could not find a place that had the screen on site for a quick fix. Thankfully, I went to My Cell Phone Repairs and they changed the screen in an hour. The service was very quick, secure and professional! They have a stellar customer service!
Service was absolutely amazing! My phone was fixed in a timely manner and I am above and beyond impressed. I would suggest this establishment to anyone and everyone who has cell phone repairs needs.
She had great customer service skills! She was quick and precise, I recommend coming here if you need your phone fixed
Carlos is efficient, polite and quick. This is my second time in a couple of months and both visits have been excellent working with Carlos.
Went to another business in Beltsville that refused to perform the work after receiving a bad review so took the phone for battery replacement to My Cellphone Repairs. Other place had the phone from Saturday and by Monday afternoon work was still incomplete after inquiry. My Cell Phone Repairs did the job in 20 minutes. Got a smoothie next door while we waited. The only issue is having to pay for parking, although this is a college town. Highly recommend Jose. Professional and straightforward. Price quote was the same, a little lower, than the other business, and no steep stairs to walk up.
Carlos repaired my screen really quickly! Great and efficient service, would recommend to anyone!
My experience with this company has been absolutely terrible. I have no idea why they have 4.9 out of 5 stars (go to Yelp for the REAL reviews). I had an appointment to get my screen fixed on Friday but had to come back on Saturday because my phone would not charge all of a sudden. Not only could they not fix it (go figure), but they took no responsibility for what happened. Waste of time, money and brain cells because trying to get an explanation from them is like talking to a wall.
Trish was wonderful with my phone. My one plus screen had cracked and it was fixed without any issues. All in all, had a wondefuly experience.
Awesome customer service, speedy repair and accuracy all at a great price. This place is a gem and Trish is awesome!
So i arrived at this location, not knowning on Sundays, your closed, update your times on google. It took me 20 minutes trying to find your location
Trish was so helpful! phone screen was fixed within 20 minutes!!! looks so great and not too expensive at all
I am very grateful to these folks. Through a series of unfortunate events, I messed up the operating system on my phone. I needed an expert opinion on how to proceed. These guys were willing and able to fix my device, but they were also courteous enough to let me know that the prognosis was not good, and that the cost would be high to do so. They let me know this up front. They responded to my e-mail for a quote request within an hour, and on a Saturday morning no less! Their honesty and expertise saved me a whole lot of time and money.
Jose was awesome! Quick and very nice. I feel like I have a brand new phone. Thanks!!
Trish was awesome! I took in my badly shattered phone in and she fixed it up in 15 minutes. Highly recommend this place for great and fast repairs.
Great Service! Trish was very nice and professional!! Definitely recommend! Took less than 30 mins! Very pleased!
Carlos was professional and quick with replacing my cracked screen. Glad we stopped in on a whim on our way to Columbia Mall to get my phone fixed here, we will be back if we need any other repairs.
Great service. The girl up front is very nice and helpful and was able to get my phone fixed quick
Super Fast. Easy Too Book. Reasonable Prices. The manager Trish was really nice 👍🏾
I paid $279 to get my surface pro 3s broken screen fixed, and this is what I got back. A screen with a blck spot that is not showing anything. As soon as I noticed the problem, I took it back immediately, but after waiting for more than a week, they told me that it is normal to have something like it, and even replace my surface pro with another sceen will have the same problem(thats completely false since I have contacted the MS repair center about this issue). I am extremely unhappy about the service not because they messed it up in the first place, but how they tried to mitigate the problem by making unjustified claims. Now, I am contacting them again about a partial refund for the damage, and I will see what happens.Update: after couple days of waiting, I was able to get 50% of the money back,which is $144. Therefore, I am changing my review from 1star to 3.
Ive enjoyed my experience with Andy! at this shop.. Ill be telling all of my friends to come here if they need their phone fixed.
I really appreciated the service given by Jason. Only 30 minutes and my phone looked all brand new. Would recommend it to anyone worried about time length.
Carlos did a great job replacing the battery in my iPhone 7 plus
Some of the worst customer service I have ever experienced. I had them replace the charging port on my phone and in the process they broke my microphone. I gave it back to them to fix and it took well over TWO weeks to get it back. I checked in on it after one week and was told it would be ready in 2 days, 4 days after that they were still waiting on the part. I called again to see where it was and was not even offered an apology for the inconvenience and delay!! How pathetic!
I cane in today with a broken Iphone 6 i got fixed by Abdul. He did an amazing job. Now my phone l phone looks new and works perfectly.
Carlos was amazing. Fast, friendly and affordable
Very helpfull! Only took two days when other stores said it would take longer. I would recommend to anyone especially someone with water damages.
Trisha was a great employe. Definitely coming back here if I️ ever have any issues again
Trish did an awesome job! Definitely recommend this place for a screen repair at a really good price.
Great service but need to come back to fix speaker
Carlos was very professional and kind and did a good job in a matter of minutes
Went in with completely dis functional screen and Carlos repaired it in 30 minutes, great service
Trish was excellent and fixed my screen quickly between classes. Quality work at a fair price.
Completely destroyed my screen and Retina display to the point that it looked totaled. Went here 10 mins before they closed and Trish gave me an estimate and set up an appointment for the next day right away. Took it there the next day and she fixed it perfectly in 30 mins. Highly reccommend
I want to thank Jason for his great help today with my iPhone. I had a common problem (lint and other junk in the plug where you charge the phone). He immediately solved it with a smile and sent me on my way. Thanks, Jason!
Carlos did a great job replacing the charging port very quickly.
Jason was a fantastic person to deal with! I am very happy with the service provided.
They fixed my phone in under 20 minutes for a cheap price! Im definitely coming back.
Despite being the only one working that day, Jose got both of my phones working consistent with his time estimate.
Jose did a great job fixing my device fast! And great quality work!
GREAT service!!! Super fast and an awesome student discount
Theyre awesome! Ive come here every time I cracked my screen & it happens to me a lot! Theyre fast & have reasonable prices.
This place fixed my phone very easily and quickly. I had a great experience with the staff and I highly recommend coming here if youre in need of a repair.
Trish was super helpful and kind! My phone was fixed earlier than i expected and works great now!
Got my phone fixed by Carlos- super quick great service
Easy and quick service with great results making the phone look brand new again
My cell phone wouldnt work. I was really upset. Trish took care of me in 5 minutes by simply cleaning lint out of the charging socket. What a relief! Thank you, Trish!!!
Great service here at Route 1. Quick and very friendly. Saved my day!
José was great!! Fixed my phone in 15 minutes. Applied a screen protector for cheap! Great experience and 30 day warrantee
Good and fast. Carlos was really nice!
The staff was very friendly @tiffany and they did what i needed fairly quickly and for a good price. I highly suggest this location for all repairs
Great service by Trish she fixed my phone in no time, overall great experience!
Carlos helped us out today. Fantastic job, very impressed.
Trisha was amazing and solved my problem so quickly! Highly recommend
Dropped off my phone came back, and it was all good an hr later. Awesome!
Good place. The worker there, Carlos, fixed my broken screen and the underlying mechanics quickly for a good price.
Trisha was awesome. I love my new screen.
Trish was so nice and fixed my screen really fast :)
Fast and effective. Carlos was great to work with.
Fuad gave great service today! Awesome job
Trish was really friendly and did an amazing job fixing my screen!
Carlos was great! Fixed cracked screen in 20 minutes
Smashed my screen and an hour later Trish had me back in business! Appreciate the great service