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Friendly Computer Services
9205 Baltimore Ave, College Park, MD 20740, United States
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Friendly Computer Services
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Da
Review №1

Very friendly and helpful.

Al
Review №2

THIS IS THE PLACE TO GO! Super cheap and quick and Waka’s super nice. I was in & out in less than 15 mins

Al
Review №3

Great service; reasonable prices.Ive had excellent service at Friendly Computers twice: once for a software issue on a laptop, and once for a hardware issue on a desktop. Both times, John gave me an immediate estimare and had my equipment returned to me in one day and on the money. Dont waste time and money with geeks; go to this locally-owned shop.

Cy
Review №4

Friendly, fast and reliable services with good pricing. Ask for John or Alejandro.

Al
Review №5

This place is terrific -- quick service, very reasonable. After several experiences, I dont even think of going anywhere else.

Lo
Review №6

I bought a Dell laptop computer here at a great price! My old computer hard drive crashed but they were able to retrieve all my data. Doing business with Friendly Computer Services was refreshing, e.g., friendly, fair, and honest. Im still using the machine. Ill be back soon to purchase again. Cheers!

Ch
Review №7

Ive been coming to computer friendly for over 20yrs. I am. 200% pleased every time. The work is good and guaranteed. Johns takes his time to evaluate and calls before any work is started. I love this place. I recommend Computer friendly to all m6 friends and their friends. Everyone is hooked.

St
Review №8

Discovered this shop a few years back and never felt a need to find service elsewhere. Aptly named Friendly, the service and products are well tended to and always reasonably priced. No service is rendered without direct notification of what the cost will be. These people are very good! I honestly refer all of my family and friends to this business and hope that this review is helpful to you.

Is
Review №9

Great place

Pr
Review №10

Excellent customer service. My computer was repaired to my satisfaction! Very friendly and professional staff. I will do bus with this place again!!! Thanks for excellent, prompt services!

Ma
Review №11

My laptop just stopped working. No longer turned on. I took it in to Friendly Computer because they offer a free diagnostic. The shop was small and John was friendly and responsive. He quickly resolved the issue and explained that repairs were not worth the price. There was no pressure for me to spend money. Just honest service.

Th
Review №12

True to their name! I received excellent same day service for a very reasonable price! I will definitely refer friends and family. They not only fixed the problem but provided good advice on how to avoid a repeat. All this and a great sense of humor!!

br
Review №13

Amazing service!I had a laptop that someone had put a virus on. I had lost all hope and was about to trash it, when I remembered. I had bought a different laptop from these guys a year ago for a great price and had a great experience with how they treated me as a customer.Honestly I thought that the laptop was a goner and if it was fixable it would be something that I couldn’t afford.But they said they could fix it and they did! And for a fair price! And it was super fast!If i Ever need any help with my computer im going to these guys!I cant recommend them enough!

de
Review №14

These guys know what theyre doing. Ive bought 2 refurbished laptops from them with no issues after months of use. You can buy your fancy $2,000+ shiny apple laptops if you desperately need all those bells and whistles but for common folk like us a $200-300 refurbished laptop from here is still good enough.

fr
Review №15

Great customer service.....free diagnostics.Fixed my laptop for great price. Highly recommend.

Ta
Review №16

One of the nicest customer service I ever received. Definitely recommend it

Je
Review №17

Our sons laptop needed a new battery. The previous owner stripped a screw. Friendly Computer Services promptly installed the new battery and tested it before we picked the machine up.This is our second visit to this business. They are honest, courteous, knowledgeable, and charge fair prices for quality repairs. Friendly Computer Services does it right the first time.My wife and I highly recommend Friendly Computer Services.

Pr
Review №18

They are awesome. Fixed my keyboard in literally 5 days. The price was okay. Compared to other places definitely a cheaper option. I do recommend them

Wi
Review №19

Vastly exceeded my expectations. I came in with a hardware problem and got a free and accurate diagnostic within 5 minutes of walking through the door. A big name competitor I went to earlier in the day misdiagnosed the issue, wanted to charge me more than double than what I ended up paying for at Friendly Computer Services, and told me it would take 3 weeks to fix- FCS fixed the problem in 2 days! Oh, and they really are friendly in there, the owner explained what caused the issue and how to avoid it from happening again. 10/10 would recommend!

Em
Review №20

They fixed my thumbdrive when every other tech store said it couldnt be done. And they did it for a really fair price. Thank you SO much. Saved my work and time.

Ar
Review №21

John was very kind but after having my computer repaired for running slow, it still ran slow upon receiving it back. Some of the updates from months before I dropped it off were not completed so I will need it repaired again someplace else.

Sh
Review №22

VERY Highly recommended. No reason to go elsewhere. These guys are pros and efficient and reasonably-priced as well. They just made my day by locating and installing a new lap-top screen within a couple of hours. This is my 3rd or 4th satisfied visit to Friendly Computer Services. If in the College Park,MD or Greater Washington, DC area, I suggest you give them a try.

Li
Review №23

I just needed to have memory installed in my computer and called to ask if I could bring my computer in and have it installed right away. Other places I called said Id have to leave it for days - not Friendly Computer Services. They had me bring it in the next day and installed it while I watched. They also cleaned the insides and checked to make sure the computer was recognizing the new memory and working correctly before I left. And they answered all my related, and not so related questions. It was my first time in and I will go back when needed. I highly recommend them. They are what their name implies: Friendly, accommodating and very knowledgeable. If you dont know what youre doing with computers, you can trust these guys!

ca
Review №24

Very helpful! I have been shopping around for a computer to give to my sister for her college work and John Was very helpful! He patiently answered all my questions and even let me try the laptop in the store before i bought it. My sister loves the laptop and i will soon be back to buy one for myself!Went back agian to get a friends screen fixed they were very nice and did a good job and quickly too! Definitely sticking with these guys!

Cy
Review №25

A friend recommended Friendly Computer after I had a bad experience with the in-house squad at the big box store. After going to Friendly, I learned that my computer had been completely misdiagnosed at the other place. So glad I took my friends advice, otherwise I would have paid a fortune to fix a non-existent problem. Friendly diagnosed and fixed it quickly at a reasonable rate. Definitely will go to them first in the future.

Ka
Review №26

I spilled a cup of coffee on my laptop, thought it would be the end. Paid $130 for them to figure out the computer was fine, clean out the rest of the coffee and replace the keyboard that had been fried. Only downside was that it took five days to get the new keyboard. Didnt have any other issues.

Al
Review №27

Edit: upped to 3 stars because I understand my situation is probably rare, or maybe they were having a bad day, but this is my story.I took a dead laptop in to this Friendly Computer Services store some time in 2010. (It was a $1700-range HP, one of the ones they made that had the overheating issue). When I got in and started talking to the guy behind the counter, I told him that the laptop would not get past POST, freezing before bootstrap. The guy told me, almost without hesitation, that my hard drive was bad and they would have to replace it, and that I probably wouldnt get any of the data from it. I had been in the store no more than 5 minutes and already he had lied to me twice. Fortunately I knew that my problem was in the BIOS, and not the hard drive. I immediately left the store and called around and within a day I was able to find another business nearby that was able to provide me with a quote for an option of a hard BIOS flash or motherboard replacement, and he also gave me a quote for data recovery from my hard drive if it was necessary. None off which made economic sense, of course, and I did end up buying a new laptop rather than spending $600-$700 fixing one which I knew had a manufacturing defect.Long story short, the guys working at this Friendly Computer Services location appear to be a little rusty on their advanced stuff. If you have an abnormal problem, do your homework first or you may end up paying for services you dont need.P.S., I still have the hard drive from that old laptop. I threw it in an external case and I use it for backups. It works perfectly.

MI
Review №28

I bought my first laptop from Friendly Computers and have been dealing with them ever since. I ALWAYS get: great service, wonderful treatment, and FAST turn around. Ive referred many of my friends over the years. I also like the way they tell me the proper precautions to take to keep my computer safe.

Me
Review №29

My computer crashed and I needed someone to retrieve the data off my hard drive. I had transferred all my CDs onto my computer, which took over a year -- almost 17,000 songs. So I really wanted that data! John at Friendly Computer Services was very helpful and charged me a very reasonable amount to recover the data, back it up on an external drive, and load it on to my new computer. (At a big box store the quote they gave me was literally ten times more!) I recommend this store highly for their prompt, courteous service and reasonable pricing.

Th
Review №30

Fast service, honest prices, and good people. They fixed my computer the same day I brought it in and saved me the cost of a replacement part. Would definitely recommend

Je
Review №31

I brought a company computer in for password removal from a fired employee we needed to regain access to. Greg and John were helpful and courteous and were quick to turn it around . We saved the data and several contracts thanks to their helpful quick work. They now carry Cricket and T-mobile phones and I look forward to using them to get my reps new phones as they need them.

Fr
Review №32

$30 to diagnose a computer, even if they dont find the problem? Never a good sign. I brought my laptop in for repair since it hadnt been booting up. After about 5 days working on it, the repair guy said that my motherboard was faulty and I should just buy a new laptop. I thought this sounded fishy, so I opened up the laptop myself to take a look. Turns out the Ram card had partially come out of its slot, and popping it back in solved the problem. Thats not a joke. I honestly wonder if they even bothered inspecting it, or just left the it lying there for 5 days. DO NOT COME HERE FOR REPAIRS

re
Review №33

I have been going to this company for years. The company lives up to its name, Friendly. The service is fast, prices are fair and I consider myself a a loyal customer and I will keep coming back.

Sa
Review №34

Fair price for fixing my laptop. Friendly ... just like the name.

Ke
Review №35

Another Windows 10 forced update victim here, but RJ and John figured out the problem, and were able to get me back up and running in 24hrs! Thanks a bunch, and fair price too. My laptop is 10yrs of my photography business and worth more than gold to me! I know computers too, but this MS OOPS was above my pay grade. Backing things up on a regular from now on! :-)

Al
Review №36

My computer went blank a few months ago and I had no idea what was going on. I went online and googled a few computer repair shops in the area and ran across this one. i tried it out because it was close and had so many good reviews. The customer service was awesome! They did a diagnostic on my computer and gave me as many options as possible to get me a working computer ASAP. They gave me a good deal on just purchasing a new computer since actually fixing my problem was going to probably cost me more and wasnt worth it. Until this day any issue I have with my computer, I know I can take it to Friendly and it will be taken care of.

Ke
Review №37

I checked these reviews before selecting this business. Fortunately, the positive ones were true. My 8 year old computers on/off switch stopped working. Friendly explained that they could not find a new switch, but they were able to re-solder the original so that it works like new. The charge was one hours labor $100 that included the diagnostic and search. The repair has a 60 day warranty and saved me from having to buy another computer. Total time in the shop was three days.

Sa
Review №38

Been coming to Friendly Computer Services since they started back in 2001, they truly are friendly. Anyone in need of a computer repair or purchase will see what mean. Just give them a chance.

Su
Review №39

Save yourself time and go to Friendly Computer Services first! Im a retired senior software engineer who had decades worth of personal data backed up when my offline system crashed. Much of my data was in formats that are now obsolete. Nobody else seemed to grasp that fact. The computer vendor and the tech oriented stores I contacted only offered partial solutions. The great guys at Friendly Computer Services not only listened to me; they understood my problem and solved it. All my data is back now on a working system and at a much lower cost than the best partial solution offered.

Na
Review №40

Approximately four months after buying my HP touchscreen laptop in 2016, I spilled red wine on the keyboard and some of the keys stopped working. I used the touch screen and purchased a blue tooth keyboard; only problem was the space it took up. A screw fell out of the hinge and my laptop could not close properly. Friendly was professional and friendly. They quoted $200 to fix; I told them Id call them within two weeks to fix. I tore my achilles tendon and did not get back to them right away. I came back to the store and asked that they fix my laptop. They contacted me to say that my hard drive was broken, to fix the hinges was too expensive and that they could not fix the keys. In summary, it was too expensive to fix. I called back again to ask about my hard drive because the laptop was operable before bringing it to them for service. I was then told that they never said anything was wrong with my hard drive; they just wanted to make sure nothing was wrong because it does not make sense to spend a lot of money to get it fixed if there was a problem. Why would I bring them my laptop to fix and not let them know something was wrong with the hard drive if I knew something was wrong??? The 360 degree change in customer service leads me to believe they broke my laptop. Each time, we spoke they asked if I left the power cord??

An
Review №41

Always good computer repair service. They made suggestions that stopped me from making a big mistake. I had a laptop that I wanted freshened up because it was slow. They suggested to buy a newer one they had in stock and they transferred my data to the new one.The computer store has lots of laptops and desktops to choose from. It was a great suggestion and I love my new laptop. And it didnt cost me much more. I want back to replace a screen on another laptop and to replace a hard drive on my wifes laptop.

Lo
Review №42

Friendly helpful patient and professional

De
Review №43

Truely friendly. Was at the College Park store looking for power cable for my laptop. Store did not have what I was looking for but store owner spent free consultation time on how and where to get what I was looking for.

Du
Review №44

The friendly computer service is really friendly and professional! my broken-down computer was fixed quickly and the price is lower than other computer maintenance stores. awesome service

Al
Review №45

This guy is a liar and a cheat. Do not ever go to this place. They will have your computer for months and never call you. Then get mad at you for them not fixing your computer. Stay away!

Jo
Review №46

I love this place, they fixed my computer for $120, that included labor,new hard drive and recovered my data, I got quoted a whole lot more from a couple of those geek people and they where way rude.These people at friendly computers are truly Friendly....LOVE IT !!!

Za
Review №47

Very easy. Had to get a cracked laptop screen replaced. Not cheap, but they did a good job.

Ro
Review №48

This is the best Computer repair store Ive ever had the pleasure of attending.

Pa
Review №49

They have come to my rescue on several occasions. Quick service at reasonable price.

Be
Review №50

Great service, able to fix my laptop keyobard within an hour and good pricing as well...

Se
Review №51

Amazing service and a price that is outstanding. Never go to Best Buy where managers want to fight you or call you a thief. Go here and have a good experience. This is a God blessed store, that gets its work done by 6 PM the same day you drop it off and only ever charges you a diagnostic fee as a minimum no matter the time and effort they put into it. They are upfront about thier prices, give estimates, and never bust a deal. Best Buy wanted 199 to do anything, Friendlys place is 29 for the diagnostic. Best Buy wanted 3 days to complete thier work. I never thought Id say it, but Friendlys is where you can get it better, faster, and cheaper. You dont have to pick any two.

Le
Review №52

Hole in wall place but did the job @ok price.

Ca
Review №53

I came to get my computer problem diagnosed after having spent alot of time and frustration trying to connect to the internet. When I called, I spoke to John who was extremely friendly and professional. He said I could bring it in anytime and leave it to be looked at. When I came in the next day, John wrote it up and said he would let me know the next day what the problem was and how much it would cost to repair it. Just as he promised I received a call the next day and when I had a question he put the technician on the phone (RJ) who explained very clearly what the problem was and how he fixed it. Not only was my computer problem solved, but I learned how to prevent it from happening again! I highly recommend the service here to everyone! FIVE STARS*****!!!

Bi
Review №54

The best and honest.service in maryland,give this biusness your buisness,you wont be dissapounted..

Di
Review №55

Friendly Computer Service is really Friendly! The manager is really a good guy!

LO
Review №56

Good service.

Fr
Review №57

Best ever. Very professional.

Li
Review №58

Helpful and happy! Affordable

Ga
Review №59

Great customer service, fast turnover, clear communication

Ch
Review №60

Went to get my keyboard fix paid 100 then found my a key broke 5mins later they blamed me and tried to charge me 100 more to fix something they did but dont worry i will see them in court real soon for a new computer

Bo
Review №61

Good honest service

Sh
Review №62

If you are in college Park and want to fix your computer, check on John at this location for help!

Lu
Review №63

Very professional

Ed
Review №64

Bad they dont have what they are looking for a simple USB wifi they dont have for sale

Information
9 Photos
64 Comments
4.6 Rating
  • Address:9205 Baltimore Ave, College Park, MD 20740, United States
  • Phone:+1 301-345-1107
Categories
  • Computer store
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–6PM
  • Wednesday:11AM–5PM
  • Thursday:11AM–4PM
  • Friday:Closed
  • Saturday:11AM–6PM
  • Sunday:11AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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