I would highly recommend decorative fabrics direct. I ordered fabric a week and a half ago from them. When it arrived it was not the correct shade. I had not ordered a sample before hand to check. I called them and they sent me back a response about how to return it. They charge a $15 restocking fee but so glad they are returningthe fabric. It was very simple. Today I am reordering fabric. The quickly let me know they received my order and working on it.A Very Happy Person
Great shopping experience! The site is very user friendly, and what an amazing selection!! I’ll definitely be back!
Love being able to get samples and ordering direct from Decorative Fabrics Direct. All my decorating projects are getting done without having to go to the Design Center. Makes projects so easy!
The coral chenile fabric I purchased is perfect. The quality of the fabric is excellent, the color is perfect, and the price was a fraction of what the retail stores were asking. It was delivered within a few days of placing my order. I would highly recommend this company to anyone looking to buy fabric.😊
Extensive inventory, pricing is unbelievable and ordering was simple.Great site.
Excellent customer service! My call was answered on the second ring. I was not put on hold. I was called back within 10 mins with an answer to my question. They have a wonderful selection of fabrics and very good prices!
I found Decoraive Fabrics Direct from a general search for upholstery fabrics Im glad that I did. They have a huge assortment of options and I easily chose several that I am getting samples for. It is so nice to be able to see and touch before you buy!
So glad I found Decorative Fabrics Direct. I needed a cotton velvet fabric to re-cover a platform rocker I inherited. After searching locally with no luck finding what I wanted, I found the perfect fabric in the perfect color at Decorative Fabrics Direct. Ordered the samples for several colors and immediately placed my oder the day the samples arrived in the mail.
The fabric samples were accurately represented on the website. They arrived in a timely manner. I was very happy with the variety of patterns in the colors I was looking for. I would recommend this site to friends.
I thoroughly enjoy my experience with this company. Their website is very easy to navigate, & the amount of information about each fabric is sooo helpful for a designer. I am looking forward to doing business with them in the future.
I had been looking for this fabric for several days when I happened upon decorative fabrics direct. The site was easy to navigate and make a purchase. My mistake was missing the free shipping coupon that I could have used. I got so excited about the fabric that I missed the small coupon icon. Oh well. I’ll be happy to get the fabric when it arrives. Four stars for now but will change it to five if the fabric arrives in a timely fashion.
The order process was a breeze. I love that I could order a large sample. That is all I really need for what Im doing, but I will come back here for other larger products.
Top Notch..Excellent Customer Service..Amazing line of Fabrics.Looking forward to many years of new projects and buying Gorgeous Fabric from them..
I ordered a sample and based on the sample, decided to place an order for nine yards of fabric. I mistakenly ordered black and white instead blue and white. The color looked blue on the screen and I acknowledge that computer screens are not always the best way to determine color. The color online was listed as Agra instead of black. If the color had been labeled more clearly, I would not have made this mistake.I contacted the company immediately and received a very firm no to my request for a return and/or exchange. There was no acknowledgement that the website is misleading. I would avoid doing business with this company. I now have nine yards of useless fabric.
Recently made two orders with DFD and the prices were the lowest Ive seen. The customer service is excellent. Highly recommend. Hopefully the final product will be as good as the shopping experience!
Fabric was not the color I expected. It was called fuchsia, but not even close. More light mauve. Hoping I can return it.
I was searching online for fabric to recover a piece of furniture. I found what I wanted but continued to look, and I am so glad I did. I found Decorative Fabrics and found the exact fabric I wanted at $30 less per yard compared to the other company. Exact fabric for much less. I have re is edit and it’s perfect. Took less than one week to receive.
This is my go-to for beautiful, hard-to-find decorative fabrics including silk. Best lining prices, too. Excellent prices and service.
I was glad I found your company. It was easy to shop,thankyou!
The fabric I ordered was shipped very quickly and the kitchen chair seats I had recovered look great. Would recommend this company if youre looking for fabric you might not be able to find in a local store.
The selection of fabric is endless and I loved that. My review is based solely on the shipping process.I ordered some swatches and there was no tracking number issued. Decorative Fabrics Direct does not have a place on their website for you to create an account, so there isnt a way to go back to your order to see IF there is a tracking number. Timely emails are sent to you stating that your package has shipped; links to track your package are included in the emails. Unfortunately, you cant use the links because there is no tracking number.
Fabric was shipped promptly and was exactly what I wanted. I did take the time to order a sample piece first and found the quality and price was excellent. Shipping was surprisingly reasonable - particularly compared to other sites!
Love that you can enlarge the photos and buy samples easily.
I’ve purchased from Decorative Fabrics twice now and have been super happy with the service. I have ordered online but also spoken to them when an issue came up. They could not have been more kind and helpful. I love this business and even though I am not someone who purchases all the time I will definitely use them again. Shipping was fast and the whole experience was top notch.
The webpage was easy to use. I ordered several fabric samples which were sent promptly by mail. After choosing the one of the ones I liked the process we quick and easy. The fabrics are high quality. I would recommend ordering the samples that you may be interested in purchasing.
I am so pleased with everything about Decorative Fabrics Direct, my daughter who studied at Pratt and has been an interior designer suggested them as the best source of excellent fabric at the best price. It isnt just the fantastic selection but the customer service that is so good. They go out of their way to obtain what you want, today Dawn Higgins found me my dream fabric that was supposedly out of stock, she located enough at the factory and I will have within two weeks.
Excellent customer service! Sample color was right on as shown from their computer sample!Dawn Higgins! Great customer service!
Best user friendly and organized website I have ever been on!! Very easy to navigate and move back and forth to review cart items with close up views of fabric!! I am confident I will be ordering from the multiple samples I have requested!!
EASY!!! and the sample piece came quickly and helped me decide quickly! Cant wait to get this 30 year old chair recovered!!! Thank you!!!
Awesome service! In stock materials normally ship same day if you place the order early.They will also pickup the phone if you call them!!!
Just placed a second order. The first order was JUST as shown. PERFECT and prompt. They also package really well, so the fabric isnt all scrunched up. Even my upholstery installer LOVED the quality! Also I REALLY appreciated the RUB counts for the upholstery. They are one of the few sights that informs the consumer if a fabric is for high traffic, etc. and also how many rubs, which solvent can be used, etc. THAT IS VERY VALUABLE info when you have critters at your house. Great selection, price and quality. THANK YOU
Easily navigated through website and gave length descriptions of their fabrics.
I ordered 3 fabric swatches which came promptly, and then places an order for one of those fabrics. The fabric is great and came promptly. I highly recommend this fabric website!
I quickly found many examples of desirable fabrics. The website is well constructed and samples very easyt to order. I am very pleased.
The variety was great! Shipping hopefully will be fast. The only problem, why not 5 stars, is that when you added one to your WishList it didnt have an option to go back to where you were in pages (say page 11), you had to click through all the pages again to move forward and view more patterns.
I have shopped for fabrics ad nauseam online and always found it frustrating .... bad images, no explanations as to content or color, etc. Not here! Samples ship for free and reasonably priced. Easy to navigate site! Im glad I found it!
Ships quickly, or within the timeframe indicated. Fabrics are good quality. Ive only had good experiences with this company.
Website was easy to use. I hope fabric meets my expectations.
Just ordered 15 samples and the process was very easy. I have ordered from this site before and was very satisfied.
This is the second time Ive ordered from them. I was pleased enough with the first order to dig through hundreds of old emails to find the name and website to make a second order.
I placed a sample order at the end of August. I never received the sample order. After I inquired, I was told the sample order had been sent by USPS. A refund is being issued. I am very disappointed that I did not receive the sample order. Plus, I am not sure if the issue is with the USPS or Decorative Fabric. If a sample cant be shipped, I couldnt rely on receiving an order.
Easy site to work with. Fabric arrived in a timely manner. Communication good.
Great selection and the option to email easily or call with questions is wonderful! Plus to be able to grab samples for the perfect color and fabric match is great.
The customer service has been great. It has been a struggle to find vintage appropriate fabric that didnt break the bank. My struggle is over!!!!
I have been searching for damask to recover dining chairs and just happened upon the Decorative Fabrics Direct website. I purchased an exquisite Robins Egg blue vintage damask fabric. This pattern truly deferentiates from many others I have viewed.
Their customer service has been great. They were very generous in making good on a very small issue I had with a fabric sample. Tons of fabrics available.
Great website!! I cannot find upholstery velvet anywhere in my area--Decorative Fabrics Direct has plenty! They have 2 size fabric samples to send! Very nice.
Great prices! plenty of choices! excited for my samples!
Excellent customer service. Fast delivery. If you cant find what you are looking for with Decorative Fabrics Direct, it probably doesnt exist. Unbelievable selection.
Website is easy to navigate and we ordered lots of samples. Cant wait to get them!!
I am searching for upholstery for an antique couch and your sight was easy to use and samples are inexpensive, so I didnt feel bad about ordering several.
Great selection and Great customer service!
The fabric is great quality and the options are great. Exactly what I was looking for.
Great selection, fast shipping too! I got several remnants of upholstery fabric to make handbags for my daughter and friends. Everything arrived quickly. Im very happy with my fabrics!
Easy peasy website. High quality fabrics. Always a pleasure to do business with Decorative Fabrics Direct.
I love ordering from Decorative Fabrics Direct because they ship out my samples so quickly! The fabrics are very high quality, and I love the selection of colors and patterns, too. Highly recommend!
Purchasing fabric for a chair. Online ordering was easy however I did call also and customer service was excellent! Quick shipping times.
Pricing is competitive. Could not search drapery lining so I did not purchase.
Excellent knowledge of the product and navigating their site. Samples order was simple and very pleasant. Cannot wait to see product and move forward with project.
Lovely selection and easy website to follow and order.Will definitely shop here again for my decorating needs.
The fabric I chose had 3 main colors but when I ordered a sample piece, they gave me a swatch with only 1 of the colors so it was not helpful at all. But I was happy with the quality of the fabric.
Good stuff, nice fabrics and decent prices.
I have placed a few orders during the COVID19 pandemic and Decorative Fabrics has been very responsive. I ordered samples and then noticed that no samples were being sent at this time. I emailed customer experience and my sample order was cancelled the next day. So, I ordered a yard or the two fabrics I was considering and both were delivered quickly and true to the photos. I have now ordered my material and will probably get all of my decorator fabrics at this site.
This company sells high quality fabrics, I’ve bought from them mohair velvet and the quality is outstanding. Highly recommend. The only down is their delivery times. But is eorh
I havent even received my fabric yet, and Im already impressed with this company! The warehouse noticed a flaw in the fabric I ordered, and they discovered they couldnt obtain any more, so they contacted me to see if I still wanted it. They sent me a photo of a sample of the flaw, and offered to send me another sample of the fabric with the flaw to give me the opportunity to decide. I LOVE this fabric, and for the project I intend to use this, I think it will still work. But the honesty & diligence displayed by the people of this company, including Dawn, with whom I communicated, impressed me greatly! Now to find a new upholsterer in my area as my previous one stopped taking orders.
So far, you people at Decorative Fabrics Direct are Awesome! Very polite on the call, (thats important to me) and very speedy at getting my order out. I will definitely be a returning customer! Thank you again!
Large selection and good pricing.
An outstanding experience. Great selection, good pricing, and lightning fast shipping. You cant go wrong here!
Excellent quality and service. Love their fabrics!!
I am VERY happy with the choices offered and their service getting my selection to me. They are a good company to deal with.
I have been a customer of Decorative Fabrics for many years. I can always rely on their wonderful staff to assist me in finding what I need! They are always friendly and helpful. The fabrics are beautiful.
Shopping online for a very particular fabric with specific color and cotton content, I was pleasantly surprised to find DFD would send samples. It was easy, shipping was free, and they were very transparent about shipping times due to reduced staff in this time of crisis. Pricing fair, selection more than satisfactory.
Great experience, everything was very clear, smooth sailing!
Great, friendly service, price can’t be beat! Leather I ordered for an upholstery project shipped quickly and quality was excellent. I got samples first and my purchase was true to the sample color.
It was so easy to order a sample of the fabric that I’m considering!! Can’t wait to receive it!! Great selection and fantastic prices!!
Great selection.. easy to scan the website. I will definitely use again!
So far everything has been nice and easy. I understand about the delay in receiving the sample and that is not a problem. Everyone stay healthy!
Beautiful fabrics, excellent display of all colorways for each fabric. (Cant figure out how to sign out of my account as I couldnt find that link, but only issue with placing my order of samples. Havent received order yet.)
I was looking for heavy gauge vinyl for a sewing project. I found it quickly and ordered my yardage; checkout went quickly with the ability to click my address info to use for shipping. Great idea. Look forward to receiving my shipment!
Large selection of fabrics and good prices.
The ordering process was pretty good, the only thing I would change would be the check-out quantity, and not the amount, but specify that its $__.__ a yard, but have yd. listed in box where the quantity of the number of yards one wants to buy. A box with 12 or 6 in it could mean anything, but if it has a box with 12yd. or 6yd. then one knows theyre purchasing 12 yards, or 6 yards of something, other than that everything was good, thank you for the fabric and the free shipping was a nice little bonus. Have a great year, 2019....Jason.
Easy order for avaliable samples
Fast service, great customer service!
Cannot say enough good things about Decorative Fabrics Direct. Id looked through their huge fabric selection (easy navigation, BTW – and Im technically illiterate), picked four, and ordered the samples to make sure they were exactly what I wanted. The samples came in under a week. When I took the two Id selected into my upholsterer asked me a couple of technical questions that I was clueless about (okay, tech AND upholstery illiterate!). I came home from his shop, fired off an email with his specific questions regarding repeat, railroading, and up the roll. Within 5 minutes, I received an automated reply from the company they had received my questions and – GET THIS – in less than 30 minutes after that, I got a super-nice detailed response from Lorraine. She did a wonderful job making the technical reply See Spot run! so even an idiot could understand it (uh, thatd be me [idiot]). I was so impressed, I wrote Lorraine back immediately and, heres exactly what I said: First, THANKS for getting back to me so quickly. (If only all customer service could be so responsive, educational, and humorous!). And I meant every word. They can count me as a loyal customer who will be referring Decorative Fabrics Direct to all my family and friends. Thanks again.
Love the website, easy to move around and find fabric. The samples come in neat rectangles with clear identification. Havent gotten to the point of ordering the full fabric but so far I am impressed!
Excellent shopping experience. Good selection, even in sale fabrics. I’ve purchased from this website before and will again when I need fabric.
Been looking for a specific fabric for 3 months and they had it at 1/4 of the price. Ordering was easy and painless! My new fabric source!
I placed an order for samples over 10 days ago and still have not received a shipping confirmation of my order. Id be happy to readjust this negative review if I could just get my samples!
Gorgeous fabrics! Deliveries are on time and the samples are delivered quickly so you know what you are getting.
A BEAUTIFUL SELECTION OF FABRIC AT AN INCREDIBLY AFFORDABLE PRICE.
It is a great pleasure to deal with the excellent customer service staff over the phone. They are all efficient and never-fail in handling my inquiries and order properly. Their politeness and soft Southern accents are additional reasons why they are my first choice for online fabric searches.
Amazing service! They stated that special orders would take 3-4 days to ship and they were right on the mark. Sent email when order was shipped along with tracking number. Order arrived in 1 day!!! Fabric is exactly as described. Since the sample I ordered was so small it did not accurately represent the full scale pattern but it was enough to assess the texture and thickness. I highly recommend this company!
Outstanding process. I ordered a number of sample fabrics that arrived promptly, made my choices and received the fabric in a short time. I found I had not ordered enough, and contacted the service department to order more. Received the help I needed.I am now waiting for my furniture to be upholstered. My upholsterer was amazed at the price I paid.
Amazing service! I had ordered this fabric twice from other online fabric stores but one of the orders was cancelled and the other was never filled. My order for the same fabric at Discount Fabrics Direct was processed and delivered in one day. Thank you so much!!
Needed upholster material for large couch. Found several on the site and ordered samples to compare hand/feel of fabric. Chose one that will be perfect with double rub count of 350,000. Perfect. Ordered 18 yds and got free shipping. Now the fun begins. I will bookmark this page for future projects!
Fast shipping and a great product. I would definitely recommend this website to others!
Decorative Fabrics Direct has the most wonderful choices for my interior decorating needs. The service was fast, even in the pandemic! Thank you.
I am a drapery seamstress and order hundreds of yards of fabric every month. I have a client who wanted fabric that was out of production and this site had it for sale with no stated limit on yardage. I do this pretty frequently for clients who see something on the web and want it. Lots of little shops have rolls squirreled away in their warehouse and have it available.I ordered 13 yards for my client along with 6 yards of a different fabric for another person, and awaited delivery. After a week without the promised shipped email I called the number on the website and they were closed due to snow. I left a voicemail. After another week I called again, left another voicemail, and emailed.Today I received an email reply. Although they charged (held funds, same impact to me) my card two weeks ago, they are unable to get one of the fabrics I ordered. No call, no email, no notification at all for TWO WEEKS. If I hadnt inquired, who knows how long this would have continued.They offered to ship the fabric they have in stock after TWO WEEKS. TWO WEEKS. In 18 years of business I have NEVER even heard of such irresponsible business practice. They could have shot off an email and shipped the second fabric two weeks ago. They chose not to address the problem or respond to me in any way. And Ive got two angry clients instead of one.The person who finally replied to my email blamed the state of Georgia for their inability to function. Two of my biggest fabric suppliers are in Georgia and they never missed a beat.I wont order from these people again.Update: Upgraded a star. I was looking for the out of production fabric from any source and kept coming up with this website, where it said they had 8 yards available. I called Sally on the phone and she was able to get me the 8 yards, and I ordered another 7 from ebay. Sally was very apologetic and seemed very nice. Theres no excuse for not telling me right away that they couldnt get the fabric, or not shipping what they had available.Id definitely call and order over the phone and not rely on the website.
Decorativefabricsdirect has been very easy to work with. I had trouble finding a fabric with the amount of texture I wanted. After I spoke with Sally on the assistance line, she sent several samples that would work. This company has a huge selection of fabrics of great quality, and handles shipping very professionally. I will be using them again.