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Glass Doctor of Fort Worth Metroplex
1901 John McCain Rd ste b, Colleyville, TX 76034, United States
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Glass Doctor of Fort Worth Metroplex
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Jo
Review №1

Man these people are awesome! I called yesterday morning and they came out to take a look within 2 hours. Then they fixed the glass the next morning. It was a total of a 24 hour turn around. They texted me all along the way to keep me updated. The repair man was very nice and let my 3 year old son watch him work, which will be the highlight of his day.I can’t recommend them enough. So great!

Do
Review №2

Glass Doctor answered my initial contact promptly. Came out and gave me a very reasonable quote to replace one pane of an oversized patio door. Said it would take 10-14 days. Ended up being 13. Communication was fantastic through the entire process from the lady in the office to the technicians who came out Both times. I had tried 2 other companies previously and neither one bothered to return my calls. Extremely pleased with Glass Doctor. Whole process took just over 2 weeks. Installers were very thorough and did fantastic cleanup. Highly recommend for glass repair!!

Ri
Review №3

Ive used GDFW since 2006 and always have a great experience.September, 2021 I needed several thermopane glasses replace on my home. We set up an appointment, technician arrived on time, measure and provided me a quote that was competitive.I was advised it would take a 7-10 days to get the glass ordered and they would call me to schedule. 5 days later, they called, had the glass and we scheduled appointment. Installation date, tech got delayed at another site, called me to advise he would be an hour late and if he could still do the installation that day. Now That A Terrific Customer Experience.Install completed, tech cleaned up, I paid by CC and the experience was exceptional. Highly Recommended.RB

Ma
Review №4

I called and within a week I had the technician at my house to take care of moving a 7 foot long mirror (and some others), during a bathroom gut that the contractor did not want to handle! Later, when the bathroom was finished the same technician, Reggie, returned to frame and replace the mirrors! They look great! Thank you! Marie

ch
Review №5

Grant was excellent! We had a glass door on our entertainment center that wouldn’t open. He opened it plus took off 4 glass doors for us. Wonderful service!

se
Review №6

Mike and Walo did an awesome job installing glass in the pharmacy I work at! Very professional, fast, did not make as much noise as I thought and they even rescued us from a rodent!! Great job guys!

Mi
Review №7

I had several windows replaced on my house by Glass Doctor and they did a great job. They were not the cheapest but I went with them because I liked the warranty they offer. Also they did not have a very long lead time.

jo
Review №8

Vehicle window prepared quickly. No issues 10 days later as of this post. No air leaks. Waiting area was acceptable. I would definitely use this company again - but hopefully I wont have to!

St
Review №9

We had hail damage to several windows and all the screens on the north and west sides of the house. Reggie came out, assessed the damage and was able to quote the work on the spot. We scheduled the work, Ken and Devan came in on schedule and knocked it out for us. All were professional and qualified - very much appreciated - I’d highly recommend this team to anyone who wants a top notch job done in a timely fashion…

MA
Review №10

The field tech, Mr Todd, was very courteous, knowledgeable and highly skilled. The work for our two window pane replacements was completed in less than half an hour.

Da
Review №11

Jesus Ceballos was the rep that came and fixed our window. He wore both a mask and shoe covering and was extremely professional. Was in and out in less than 30 mins and did an excellent job. Would definitely recommend this company for glass repair.

Ev
Review №12

I was very happy with the professionalism, responsiveness, quality of the work and it was very affordable! I had 5 sections of glass replaced and it is so nice to be able to see through my windows. I would definitely use them again.

Tr
Review №13

Reggie did a great job and replaced the insulated upper sash quickly and efficiently. He arrived earlier than scheduled and was done in about 40 minutes. I highly recommend this service. Very professional and courteous.

Su
Review №14

This is the second home in which we’ve had Glass Doctor replace windows. They always do a fantastic job. Punctual, professional, and friendly. At a fair price on top of that. Most recent install was done by Chris Reyes. He actually showed up early, which was very helpful and made quick work of the potentially difficult install. As usual professional, and friendly. Really appreciate this service and will continue to recommend to others.

Jo
Review №15

David Todd of Glass Doctor replaced my window. He was very professional, did the work in a fast and efficient manner and left the work area clean and did an excellent job with the installation of the glass.

Ru
Review №16

I would definitely recommend Glass Doctor of Fort Worth. The office was friendly, it was easy to communicate (phone, text, or email!), and our Installer was extraordinary! He was courteous, pleasant, and went above & beyond to help me fix a screen even though he only there to replace the glass on my back door. Thank you so much, Glass Doctor of Fort Worth!!

Ro
Review №17

The front office was very hard to contact--phone calls not returned, emails not responded to, and apparent over-booking.The gentlemen who came out and did the measurement and installation were very, very good, and very professional, They are good at what they do-even to cleaning up the glass shards that had been showering on my patio of ever!

No
Review №18

Glass Doctor was very professional, communicated well and was a good value. They showed up when they said they would and the work completed was very high quality.

Ch
Review №19

Had a great experience with Glass Doctor of Fort Worth. The whole process from initial call, through the estimate and installation was very courteous and professional. Jesus Ceballos did a great job with the installation to replace a large second story window glass on a windy spring day. Will definitely call them again the next time I need help with glass work.

An
Review №20

From Priscilla Brown:Glass Doctors,I can’t tell you how much we appreciate Chris Reyes who worked all night during a violent hail, wind, and unrelenting rain storm on April29th I Fort Worth Texas. He had to locate a place to buy the wood and materials to block the water as heavy thunder and lightening continued all night. He would work between downpours and the little time it stoppedHe left the sheltered windows at 5:30 am. He was dispatched around 9pm. The wind would make a para-sail out of the large board needed to cover upstairs and downstairs.With the continued rain off and on all month ofMay, we are so happy to have those windows now filled with glass. Thank you Chris And Glass Doctor.

Ro
Review №21

Showed up on time, ready to work! Got the job done quickly and the technician was friendly, polite, and very informative for new residents in the area.

Ed
Review №22

One of the best service companys I have ever had complete work on my home. Reggie was the leader of the team, a total professional and respectful of my house and family. His team Jaime, Rey and Berto worked hard and did an amazing job. Finished product looks amazing. I look forward to working with them again.

Ji
Review №23

I would recommend Glass Doctor! I requested a service after the hail hit my window, the office made a schedule ASAP even thought theyre having crazy busy time. Jesus Ceballos was my technician, he was on time, kind, worked had and did an amazing jog. Thank you!

An
Review №24

I called on a Friday for an emergency service. Jesus Ceballos showed up completed the estimate without me being present. To my surprise while I was doing work on the house Saturday they showed up to replace the window. I was hoping they would complete it on Saturday as the option period was closing at 5pm. Jesus showed up very professional answered all my questions and completed the task with no delay. I am grateful and they saved the sale of my house. Great job and very surprised at the turn around. Awesome job very pleased!

Ma
Review №25

Glass Doctor came out to do measurements on my enclosed patio of 13 windows I was scheduled once the windows was supposed to come in which was supposed to be in a few weeks. Those weeks turned out to be months the project started in September and was completed and just 5 days ago.It was chaos once the windows came in the 1 st time they scheduled me and then happened to find out I needed a different type of vinyl around the windows so they left and said they call me once the vinyl was in. This took weeks then weeks turn to months when I called to see about the material they said it was in someone should have called me. Then I got scheduled in, but then they call me and they couldnt find my windows. So now I was delayed again it was chaos I was so frustrated with them because I was already paying for these windows since I paid him in a credit I was glad that I didnt pay them in full as I planned. Well then another few months went and here we are in February the end of February after the snow storm they came out and they had everything they needed but they ran out of the vinyl again so they installed a few windows left and came back a few days later and finally got all the windows finished last week of February. It was crazy this literally too long September October-November December January February. Well I have to say regardless of my frustration and all that was going on which I know it wasnt intentional but I do have to give them credit they were very patient with me when I was angry with them and I was trying to be understanding about all this. Regardless of all my delays I will hire them again because they were in time they were courteous they were respectful and understanding. Now I have to say how can 13 windows glass be misplaced?Well my windows are done they look beautiful and they did an awesome job very clean they didnt make a mess they respected my request and I will hire them again, I highly recommend them theyre good regardless of my unique situation. I can see so clear they are beautiful and they did a GREAT job!They even met me a few days later to do a inspection because I wasnt there when glad was installed.Joe was very respectful courteous and he went over my windows and cleaned them as well took some residue out and they followed all the covid requirements by wearing their mask. I would give them a five rating star but because of my situation and the delayed I still gave them a four star rating.

Al
Review №26

Jesus and Jaimito did a great job repairing my window. They were really quick and efficient. Highly recommend! Chris Reyes was my initial contact at Glass doctors and he was awesome. He fixed a window that has been broken for years for free before tackling my broken one. Great service!!

La
Review №27

Chris just did my window and he did an excellent job and he was very knowledgeable.

Ja
Review №28

Thank you, Jesus ceballos, for the excellent service at the hour of need.

re
Review №29

Very satisfied with all aspects of Glass Doctor. Service was very punctual and professional. Price was very reasonable, had 2 windows replaced. Highly recommend.

St
Review №30

Their communication was not what it should be… they seemed to be under staffed… and they got our order wrong and had pricing issues.

Je
Review №31

Very professional and respectful; did an awesome job on my windows.

JA
Review №32

The installation crew has been professional and respectful to our residents while completing the task of pane replacement

Pe
Review №33

Glass Doctor was friendly and professional. We spoke back and forth, had a quote and an appointment to fix our warehouse door. Unfortunately, we had to cancel. They were gracious and professional! We will reach out to them again.

Na
Review №34

Jesus Ceballos came to our home to repair our broken window after the hail storm. He was very professional and knowledgeable. Well definitely use this company again when needed

St
Review №35

We had a fleet impacted greatly and we were impressed with the turnaround time to fix several vehicles. The professionalism with the staff was at its highest!

Bo
Review №36

Glass Doctor did everything right. They responded promptly. They were courteous and professional. They took COVID precautions in my house. The price was less than I expected and the work was done perfectly. Would definitely call them again.

re
Review №37

Installed lower level front room window Dual pane it was quick and easy 30 minutes and it was complete the window looks amazing and makes such a difference of light in the room they are reasonably priced and quick to respond you will not be disappointed

Pe
Review №38

This place is very professional I do not have an appointment they took me in and theyre fixing my sunroof very professional and very nice gentleman here

Ch
Review №39

Service was great. Technician Chris Reyes was quick and professional. He answered all our questions and the replaced window looked great!

Ma
Review №40

Had some challenges with scheduling, some missteps and miscommunications. But the crew that helped get best price and best install are: Jose, Chris, Felipe, and Reginald. Thanks guys both windows look great!

De
Review №41

We have used Glass Doctor two times in the past three years. We replaced double pane window glass that was no longer effective. Instead of making costly window replacements Glass Doctor suggested only replacing the window glass that were no longer effective. They saved us a lot of money and spared us from replacing 7 windows we didn’t need to have replaced. All we needed to do was replace the glass panels. Thank you Glass Doctor. Also, every staff member we have dealt with from office staff and installers, have been superb. They are all very professional, courteous, and easy to work with. We love their products, service, and customer service. 5-star company.

Ja
Review №42

I wouldn’t recommend them. I scheduled an appointment days in advance they didn’t show up. My job wasn’t big enough for them to honor their appointment.

Ba
Review №43

We found a bathroom mirror had come off the wall and shattered when it fell. Glass Doctor was helpful in making a correct replacement, and was able to install it a week earlier than expected.

Pr
Review №44

Jesus Ceballos did a great job replacing the glass in one of my windows! Very quick and professional. Highly recommend.

be
Review №45

Noe Cid was amazing. Easy to work with. Showed up on time. Professional and quick. I will be using them again.

Ma
Review №46

Jesus Ceballos did great work with the glass for our table. Excellent professionalism, arrived when he said he would, glass was cleaned prior to placement and again after placement, highly recommend any glass work you may have

Mi
Review №47

We had fogged glass in our home and Jesus Ceballos did a great job fixing it. He was on time, quick, and it looks great. It’s a wonderful service and a lot cheaper than replacing windows.

Bi
Review №48

Jared and his crew did a great job for us here at Avis Car Sales in Irving. They fixed our door and installed two new ones for us. Professional and polite! I would highly recommend them!!!

An
Review №49

Jesus Ceballos was an excellent representative of the Glass Doctor company. He arrived within the given appointment window and was professionally presented in the company uniform, and service focus. Jesus replaced one of our dining room windows quickly and efficiently. I highly recommend both Glass Doctor and Jesus if you have any glass that needs repair or replacement. 5 stars all around.

Vi
Review №50

Chris R. was very professional, quick, and friendly. Totally recommend!

em
Review №51

Noe was an excellent representative of the Glass Doctor company. He arrived within the given appointment and was professionally.I highly recommend Glass Doctor .

qr
Review №52

Great service! Fast efficient and economical.Jesus Ceballos great customer service!

An
Review №53

Glass Doctor replaced 3 window panes in my house at a reasonable price, The work and clean up was done quickly and the new windows look great.I have recommended Glass Doctor twice and will continue to do so.

Me
Review №54

Best glass company I have ever used by far! This team is great! Super responsive, especially for after hours calls, customer service is great also. They are now my go to location for all of my glass needs.

An
Review №55

Jesus Ceballos and Roberto Vargas delivered my glass for my patio table- and they provided outstanding service. Highly recommend this company as they were timely and professional!

Ch
Review №56

Professional, prompt and courteous. Great Knowledge and work

AL
Review №57

Linsey has great costumer service, thank you for your help.

Ka
Review №58

My dog broke the window of my front room. Glass Doctor was very responsive and got someone out (Aaron, I think) right away. He was able to repair it on-the-spot. Very professional and customer-service-oriented. Didnt try to sell me additional services (although I discussed replacing some windows with him, due to my large dog destroying my current windows). The work was excellent and the price was very reasonable. 10+ stars! When/if I replace some windows, I will use Glass Doctor. They now have a loyal customer in me!!!

Su
Review №59

We had two companies quote our job and the Glass Doctor was on-time, polite/professional and affordable. (The other company was NOT on-time and in fact and quoted nearly double the price of the Glass Doctor.) The Glass Doctor continued to exceed, by installing the custom window 5 days before their promise date. I liked the fact that the installer wore shoe coverings inside the house. This was important to me as we had just waxed the entire 1st floor and had the house on the market. I highly recommend The Glass Doctor to anyone in the DFW area. They are amazing.

Fr
Review №60

Glass Doctor responded quickly to replace a broken window on our business. They were equipped to measure and cut to size the glass on site. It was a quick and smooth process. Thank you, Glass Doctor!

Jo
Review №61

Replaced the drivers side front door glass and did an excellent job.

Mi
Review №62

Their initial pricing to repair a broken window, and the way they kept changing it to get my business left a bad taste in my mouth.

Er
Review №63

Very professional company. They were very responsive. The installer Jesus was very quick and did a very good job. I would definitely recommend. The pricing was a little high but I only replaced one window and would expect the price to decrease if we replaced more.

My
Review №64

Chris R. was very professional and gave great service.

El
Review №65

Quick service and great customer experience

Bo
Review №66

Jose and Reggie were very professional and did a great job

Sc
Review №67

I had recently requested a quote from another window company when I heard a commercial for Glass Doctor on The Ticket. The price was 30% less than the other quote I received, and the quote estimator (I forgot his name, sorry) was prompt and friendly. I immediately booked an appointment to get my panes fixed.Jesus & Jaime were my installation technicians, and they were great. I really appreciate how excellent of a job they did, and how hard they worked to get the job done in a reasonable amount of time. They installed 5 panes in 3 different types of windows, and they did it quickly, even though the windows were quite old and needed a lot of work. Very happy with the whole experience!I hope not to have broken windows any time soon, but if I do, I know who to call. You guys are great! My pain is gone...

vi
Review №68

Horrible company. Came to my home and quoted me $480 ish for the work. I said book it and they came back after that and doubled the quote. Called customer service dealt with Liz who promised to get back to me. I have called her twice since with no response. And this is a manger it’s no wonder it’s inefficient. Would not recommend using them unless you have hours of your life to waste on the phone. We have since booked the job with someone else. We are paying $877 with the new company. It was never about the amount of the quote but how unprofessional it is to 1) double someone’s quote after you say book the job and 2) to have a company with managers that can’t be bothered to call you back and offer any type of explanation

Ed
Review №69

Jesus Ceballos was the repairman that did an excellent job replacing a piece of glass on our front door. It looked just like the original. He got the job done rapidly as well!

Ed
Review №70

Extremely nice and helpful people.

Ch
Review №71

Great service. On time. Professional.

So
Review №72

Thank you Jesus C., great job!

Ma
Review №73

Totally impressed with Glass Doctor! The courtesy of the person who took my order to the follow up call from the installer totally rocked it. Everything was done with utmost professionalism, even during this current crisis. I’ll use your services again if the need arises. I appreciate your help, thank you so very much!!!⭐️⭐️⭐️⭐️⭐️

Ro
Review №74

Jesus Ceballos was kind and courteous, he did a great job, I would recommend him highly.

Jo
Review №75

They worked on getting me a great price for replacing two foggy windows. They should up on time and were done in 30 minutes. I highly recommend Glass Doctor for anyone replacing windows.

Mu
Review №76

Carlos and Armando were amazing. Easy to work with. Showed up on time. Professional and quick. I will be using them again.

Ri
Review №77

Replaced low-E insulated glass in wood frame. Excellent communication and quality installation.

Ch
Review №78

Chris was outstanding. He explained with was going to be done for the glass install, walked us thru how it would work, pricing, time frame etc. Everything went smooth. We have a couple small children, he was patient with them and even took time out to toss the ball a couple times with my oldest. Thanks again, almost forgot...the shower looks amazing with the new glass wall and door.

Na
Review №79

Steve O was amazing. He was timely, professional, kind, and great at his job! I would highly recommend this company and his service specifically again.

G
Review №80

The Glass Doctor replaced 15 windows in my home. The price was good and the quality of the work was outstanding. Carlos and Jaime were professional. The project was completed on time.

Do
Review №81

Amazing service. Quality professionals, knowledgeable and extremely careful! My windows look awesome!!! Thank you for excellent service!

He
Review №82

Jesus Ceballos was very professional and efficient. He did an amazing job with quality workmanship. Thanks!

Ju
Review №83

Noe did a great job Highly recommend !

As
Review №84

Noe did an amazing work highly satisfied !

Za
Review №85

Jesus did a great job of fixing up my kitchen window after a rock came through it. Reasonably priced, prompt and professional.

Ce
Review №86

The technician was through in detail and precise in doing his job. He was fast and reliable. All that was being done was explained in a manner that I could understand. I would recommend their services and their pricing was reasonable

Pa
Review №87

We had to have many windows replaced due to foggy panes and we also had grids we wanted removed. We got several estimates and the Glass Doctor was the best value. The installers were so professional and did an excellent job. We love ❤️ the finished product. We feel we have so much light, it feels like a brand new house. I wish we had had done this years ago. Thanks Glass Doctor for a fabulous job. Pati and Mike Dobie

Lo
Review №88

Chris and Carlos did a great job! Thanks!

Wi
Review №89

A great company for replacing home windows. They were professional, punctual and delivered great service! I hardly ever leave reviews but I was so very impressed. Reggie (sales) and Edel (installer) were the best! Your search is over, Glass Doctor will get it done for you!

Br
Review №90

Armando did a fantastic job installing a shower door. You would never know it was not built at the same time as the original shower. These guys are very good!

Ga
Review №91

Two temper glass for garage doors needed to be replaced. Pretty reasonable price. Was quoted 2 weeks for the replacement. They were done in 1. Thanks

Be
Review №92

Technician was punctual, polite and provided great service

Jo
Review №93

Great and affordable company! Initial consultation with Justin went very well. He wasnt pushy and was really looking out for our bottom line. Edel and Reynaldo were on time, efficient, and thorough during the install process. Would recommend to anyone who needs replacement widows or tune up of current ones.

K
Review №94

Juan came and provided the best service I’ve ever seen! I’m a very critical person and their customer service just blew me away. He went above and beyond to help me with a window missing a frame, and it still turned out very nice. Especially for the price compared to other quotes I got. He spent a lot of time helping me figure out what to do, and was fast and professional and polite. I couldn’t be happier!

Er
Review №95

Armando Mendoza and Carlos recently installed our windows. They were very professional and took extra care to socially distance. The windows look great and have a high quality.

Ka
Review №96

We had the glass replaced on 13 failed windows in our home and they look incredible! The team was super fast and polite. I will definitely use them in the future if needed!

Ro
Review №97

Great service. Very reasonable price to replace our large window. The only one in the area that didn’t require a minimum amount of windows to replace to do the job. Highly recommend them.

gu
Review №98

Excellent experience & work was excellent quality

Jo
Review №99

The technician was very professional and efficient. He cleaned all broken glass. The price was very fair for the service provided.

To
Review №100

Took several trips but Glass Doctor was able to repair a window as well as ordering and installing window locks

Information
33 Photos
100 Comments
4.6 Rating
  • Address:1901 John McCain Rd ste b, Colleyville, TX 76034, United States
  • Site:https://glassdoctor.com/fort-worth-tx?utm_source=gmb&utm_campaign=local&utm_medium=organic
  • Phone:+1 817-481-7633
Categories
  • Auto glass shop
  • Glass repair service
  • Shower door shop
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
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