Thank you Justin for helping us make a decision on a bed. You were patient as we goldilocks-ed from bed to bed trying to figure out which one would work best for us. We are pleased with your store policy on exchanges in case we need to do so in the future. It made buying one easier.Also, thank you to the delivery drivers: Jose and Adrian. I know you were busy with a lot of stops to make today. But you made the time to set up the bed even though it wasnt required. You are guys are awesome!
Ive been sleeping on a fold up bed for a month and decided to stop in sleep city to look at mattresses. I walked in looking for justin who was incredibly helpful over the phone. Dylan was in the building and gave me excellent service. He was helpful and knowledgeable, because of him I found the perfect mattress for my self. 10/10 would recommend. Thanks Dylan!
Awesome deals at the state fair! Come see Shane!
Thank You Daniel for the fantastic customer service that I received, I really appreciate your help with my purchase. I love the fact that your company delivers as well 😊
Daniel is amazing! I got the best deal and excellent customer service. I am a repeat customer of Sleep City Colleyville because of how awesome Daniel is!
Had a great experience at Sleep City with Justin Robinson. He was extremely knowledgeable with the mattresses and so helpful getting the right bed at the right price for me. Thank you Justin.
I absolutely love this place. They provide great customer service, great products & great prices. You can’t go wrong shopping here. Hats off to Justin Robinson for being so kind & helpful today. Keep up the good work! I’ll be back soon!
If you need a mattress you should go see Justin, he is awesome. I called 3 times before going into store, each time he was courteous, informative and helpful. He texted me right away with info and directions, as I am new to the area .He showed us all our options in our price point.We saved over 1k compared to the competitors.Not a high pressure salesman.We will definitely be back and will refer all our family & friends. Thank you Justin !
Nice service and a great and helpful attitude.
Sleep City was patient, professional and passionate about everything they sell and represent.I visited to showroom on Wednesday night to learn more about the REST bed. Daniel was great! He gave me a full tour of the bed as well as other mattresses to consider. He did not push me when I said I wanted to bring my wife on Saturday before moving ahead. Fast forward to Saturday, my wife and I came back, Daniel recognized me immediately can gave my wife the full tour. She life the bed so much she posted a facebook live video while napping on the bed as I was filling out the paperwork!I am really excited about our new mattress and glad I could do business with Daniel and Sleep City.Sweet dreams!
Great customer relations. Knows what you need . They have the best prices and have quality, quality merchandise. Thank you !
I needed a new mattress but was unsure where to go. I wanted to make sure I got something I loved and for the best price. When I went to Sleep City the salesman was Niko and he was very knowledgeable about each mattress. He listened to what I was wanting and was able to direct me to the perfect one. Go see Niko!
Just spoke with Dylan who was very helpful & knowledgeable. He listened to our mattress preferences and was able to guide me toward possible options. Very happy with customer service and look forward to delivery of our new mattresses. Please consider Sleep City, Colleyville if you are in the market for new mattress.
Cant say enough good things about the service we received from Dylan. Top notch customer service. He listened to our needs and was informative about his product. If you are in the market for a new mattress, please go see Dylan at Sleep City in Colleyville.Delivery was exceptional, these guys came in and out in no time flat. They were here when they said they would be and even worked with us showing us the additional features of the adjustable bed frame, working the remote control.
Justin @ sleep city was so friendly & helpful, from the initial phone call all the way through the follow up after purchase. Anybody looking for a mattress should give this place a call, they are amazing! Friendly staff, great pricing & professional delivery.
Every time I have purchased here it has been a great experience. This time Daniel took good care of me, helped me make my selection and believe me thats not an easy task. Im very indecisive when buying.
Lots of promises and do not follow through. This is my second mattress and not happy with my mattress or this company. Will never refer to anyone. Be careful and make sure you get all your paperwork and everything signed and in writing. It will cost more money to pay a restocking fee and another delivery fee and promised to set the financing to 48 months no interest if paid in full and still not fixed. Be careful. 😡On 1-4-2021 talked to the District Manager and we were able to come to a conclusion and make things right. I am very happy with the conclusion and the outcome. Great customer service by the District Manager. He will follow through with making the customer happy and I really appreciate the call and concern to make things right for everyone. Thank you Isaac and thank you sleep city. 👏🏻😀
Daniel and Justin were awesome! We came in knowing exactly what we wanted. Justin more then helped us out! We got the exact setup we have been looking for, surprisingly cheaper than we anticipated. You dont have to worry about them being pushy or trying to over sell you anything! Overall great customer service!
Daniel was very informative and super helpful. Honored the Ad that I had called about and even upgraded our mattresses! Free delivery in Oklahoma! Overall I would totally recommend Sleep City and will use them again!!! 😬
Excellent transaction. The entire staff is knowledgeable when it comes to their product. No high pressure sales tactics. Pricing is phenomenal and they went out of their way to get the deal we wanted done.I highly recommend Sleep City in Colleyville.
Justin was perfect..he handled all our questions and concerns..
Absolutely flawless from beginning to end. Found exactly what we wanted, they give veterans and teachers discounts. No hard sales or pressure and the Justin was a delight. You won’t regret coming down to the store.
Dylan did a great job from start to end.Cant wait to enjoy my new bed & beginto put a new home together...Thank you,John Holloway
Great experience friendly staff great customer service and some awesome purchase options ….
Justin was great helping us find our new bed.
Great selection of high quality mattresses. Justin the sales man, he was a pleasant and I had professional sales experience with Justin. Im really enjoying my newmattress, hopefully it will bring me years of restful nights! Mattresses here tend to be pricey, but you do get what you pay for! Hopefully theres one here with your name on it!!!
Spoke with Dan. In a matter of minutes, I’d purchased a mattress and schedule delivery. It was so effortless. I’m recommending to my friends and fam!
Great experience! Justin was great- he hooked us up!!
Life is crazy sometimes. Just recently Ive suffered some health issues. And was looking for a good mattress and adjustable bed. The funny thing is I use to own a furniture and mattress store a few years ago but decided to get out of the business to spend more time with family. After weeks of research I came across Daniel at sleep city in colleyville. My whole transaction was done over the phone. With this whole pandemic that was very helpful. He not only made me feel comfortable but made sure I was completely satisfied. After a couple of weeks I called him to say I needed something a bit firmer. He not only swapped it for another mattress but had it delivered as well. First class all the way.. Hes earned my business for life.
Justin did an amazing job of answering all my questions. He did a great of of helping pick and finance what was suitable for me. I will be back!
Great deals very helpful salesmen.
There is plenty of selections of all sizes and levels of firmness and brands. The sales associate, Joseph Candler, was very helpful and friendly. He fully explained all the pertinent details and gave us an excellent deal!
Dylan was an awesome help and sold me an awesome mattress. This place is professional with very educated salesman. Wife and I really had no idea what we wanted but after these guys being so patient with us and educating us on what’s important, we are leaving this place very happy customers. Strongly recommend!
Excellent experience today with our mattress purchase. Our salesman, Justin Robinson, was patient and Knowledgeable in his explanation of each feature of the various mattress. He took the time to learn what we were looking for and direct us towards certain product that best met our shopping criteria. We found the one that checked all the boxes and arranged for payment and pickup in a short amount of time. Very pleased with our experience and would recommend this business to family and friends.Update 1/4/21: went back for another mattress, this time a queen size. Same great service, same great purchase experience. Sean took the time to listen to our needs and help select the one. Delivery experience was very professional, they gave us a call in the morning to arrange a time frame, then called again when they were 10 minutes out. Awesome company to deal with.
Best customer service, sale person Joseph very professional and hes very knowledgeable on what he does. He is also well mannered. We appreciate his service and the company. We will recommend others to Joseph.
Great service, good customer service. Alex Alanis was the best at explaining the options and getting us a great deal!!
Justin was very professional and quick with getting mattresses purchased for my children. I was literally in and out of the store in less than 20 mins. Sleep City Colleyville will always have my business!
Love the beds from here! I’ve bought 3 and all have been super comfortable. Isaac and Dillon have always been a pleasure to work with! They have always given great deals and help us find the best for our budget! I’ll never shop anywhere else for beds!
Justin was very informative and made the shopping for guest room mattresses very easy. No hard sale tactics, he just answered the questions that I had.
Went there and talked to James Fowler, he was an excellent salesman who wasnt too pushy but very knowledgeable. He got us what we wanted exactly and we couldnt be happier with our selection and experience. Thank you!!
The representative I had was Daniel Schaeffer...best decision I ever made!. I was undecided and he was very helpful and so patient.Gave me several options and Im glad we used Sleep City.highly recommend!!Mike
We had an amazing experience at sleep city. We have bought 5 beds from there. Its a great place. Justin is super!
Dylan was the absolute best and finding what I needed for comfort and budget! He has magically long Tarzan hair you can’t miss him! Everyone needs to go see him for your new mattress. Much love
I worked with Daniel getting everything I needed for my bedroom and he was awesome, thorough and professional!! I definitely recommend Sleep City for all furniture needs!!
John did a wonderful job in helping me with my mattress shopping! I really appreciate the time he took to explain the questions I had.
The sales rep was honest and upfront with me on my choices. I gave a price range and what I was looking for and they provided me with a high quality mattress for a cant beat price. They went above and beyond to make the deal happen as I faced difficulties with financing. Great customer service.
We purchased a mattress and an adjustable base. Justin helped us make an education decision about which mattress was right for us.Best customer service!
My fiancé and I had an awesome experience at the Colleyville sleep city location! We upgraded to a queen mattress and we are so happy with our decision. Dylan was so helpful!
Justin was great help us out choose are mattress and was very hopeful show us different mattressGreat customer service
I just purchased an adjustable queen mattress set. Everyone that helped me here was very informative about what the best options were for my needs. Initially I spoke with Kelsey over the phone, and she discussed some of the options they had available. Then, I went to the Colleyville store and Dan helped me. Dan was excellent! He gave myself, other customers in the store, and customers that were calling in, his undivided attention, as he manning the store by himself. The delivery drivers delivered my package to the 3rd floor, and got in and out very quickly! Everyone here had great customer service! They have great sales going on right now. I would highly recommend them to anyone!
Great service. Great deals. I would use them again.
Had an absolute great experience! We were in & out! Bought the first bed we laid on! Dylan had me some when I called on the phone to make sure they were open. I knew the way he spoke to me it was going to be a great experience. Dylan was a knowledgeable sales person and educated us! We bought this evening and get the bed tomorrow!
Daniel Schaeffer was really helpful.
Sleep City is awesome. It doesnt matter what store you visit you will get the same level of customer service. Thanks Justin for everything!!
Went to the Colleyville, Texas location today and worked with James. He was great to deal with and was very knowledgeable. I bought the mattress I wanted and will be going back to James when I’m ready to replace the other mattresses in my house. I highly recommend James and Sleep City, they will find the best product at the best price for you.
Excellent sales man. Very understanding. Fair prices quality items. 😉
Amazing service when we arrived and everything was explained very thoroughly and i was very pleased with the prices they had to offer. Cant wait to receive my new mattress in april.
Great service. Dylan Pritchett was a very friendly and helpful sales representative. Delivery scheduled for next day. Amazing!
Niko was very helpful with resolving the issues we had with our order. He helped us get the product we had ordered and they also were very genuine. We really appreciate everything he assisted us with in making right a challenging situation. Thank you Niko and we also want to thank the owner of Sleep City for being business oriented and taking accountability where it was due. Thank yall again!Respectfully,Stephen & Sally
Excellent Service Dylan was Great Help! Amazing Beds! Fast Friendly Service! Found my Permanent Mattress Store!!! Thanks Sleep City!!
Come Check out Justin, very Knowledgeable and Kind. You can ask him as many questions as you want and he will not hesitate to answer and/or reach out to get the answer. I bought my mattress and adjustable base over the phone. Didn’t even need to step foot inside the store. He gave me all the information I needed. He also Sent pictures and descriptions of everything he had available. If he didn’t have it available in his showroom, he got pictures from another show room to show me the product. By far the best experience. I feel comfortable and confident he helped me out to his fullest. Don’t hesitate to reach out to him. Justin at Sleep City.
Gracie and Forrest was absolutely the best at helping us choose the bed we needed to best fit our needs! Great experience!!
I had a great experience with Sleep City Kelsey was able to help me over the phone and through text messages since I am in the middle of a move. It was fast to apply for financing to get the bed I have always wanted. Cant wait to sleep on it!!! I was even abel to stop by one of the stores to lay on the mattress set similar to the one I was getting Kelsey was friendly and very helpful through the whole process!!! Thank you for your help I really appreciate it Kelsey.
Justin was very helpful and gave us a great deal!
Absolutely love this store, went in looking for a new mattress and was concerned because there was only one sales associate in the store having to deal with me and another family, but Britain was very attentive and knowledgeable about the products and what was available in terms of pricing, she was able to offer us the best deal she possibly could. I will definitely recommend this store to anyone who’s mattress is old and causing them pain, this store is the best thank you again!
Daniel Schaefer, was most knowledgable about the mattresses and had me to try several to find the right one for me. Fast sale and fast delivery! Appreciate the customer service!
Justin was great service excellent
Very professional answered all my questions and I was in and out smooth transaction.
Great service from Justin ! He was great! Great selection on beds.
I had a great experience with Sleep City. Called the store asking about twin mattresses, Daniel then immediately called me back with the information I needed. After arriving at the store, I was helped immediately and got an awesome price on a great mattress. Couldn’t be happier!
Very good place for your mattress needs! I’ve purchased 3 mattresses from here & have not been disappointed! Their customer service is great and they really work hard to get you what you want! Would definitely recommend them!
Salesperson was informative and professional, no pressure, very courteous
These guys knew exactly what I needed to keep me in budget and did it quick. I was in and out under 20 minutes.
I have nothing but positive words about Justin! He went above and beyond and I will be referring everyone I know to him.
Found this place to be excellent good prices friendly service and very helpful in choosing the best product for our needs definitely recommend
Daniel is the best he went over and beyond to get me approved and accommodate me 5* is not enough thank you so much !!!!😊😊😊😊
I am beyond pleased with the quality of service and prompt delivery. The The application process was super easy and quick no hard inquiries. My product was delivered the next day excellent product split king mattress with all the upgrades😊 and Kelsey who took my order made everything happen thank you so much.
Kelsey was amazing! She answered all my questions and was very professional. She was so good and thank you for being so patient with me. Im excited to get my bed!
Daniel was the most amazing person in sales that I or my husband have ever dealt with. We actually drove all the way from Desoto, Tx to the location in Colleyville just to see him because my husband was so impressed with how informative and patient Daniel was. We were able get financed and our bed was actually delivered the same day. I recommend anybody to try sleep city because they are definitely worth it!!
I had been shopping for a while looking for value and service. Need to say no more. This was my last stop and blew out competition. Looking forward to many good nights sleep.
Daniel Schaeffer, very knowledgeable, listens and exchanges well. Quite a positive experience meeting with him. Also met sales manager Justin Robinson.Highly recommend Sleep City and these two professionals.
Daniel-I wanted to thank you for all your help! Ordering our bed was seamless and customer service was A++Our bed was delivered today and I wanted to give a GIGANTIC SHOUT OUT to Emmanuel...who delivered and set up our bed. I SOOO appreciated that he wore gloves, booties over his shoes and mask, during this time of social distancing. He did a fantastic job!!!Thank you, thank you!
Dan, at sleep city gave us impeccable service. Was very patient, and helped us choose the perfect bed for us to have the best sleep we have ever gotten. Id highly suggest sleep city, and Dan in particular to help you find your dream bed.
Super convenient and very very helpful and excellent customer service .. I was provided exactly what I was looking for and wanted. Recommend 100%
Very easy process abs a great price
Something went wrong when scheduling the delivery. We were told it would be in the morning before 1pm. But the delivery people said it was going to be after 6pm. Had to cancel our Labor Day plans to be home. The delivery showed up a little after 730pm. Not really happy with how it went down but the new bed is nice.
Daniel really helped me out. I went in and tried out different mattresses and he helped me find a good quality one. I think its better to see mattresses in person than online like I previously did (Amazon).
Niko was very helpful and knowledgeable. He helped me pick a great mattress. I tried a few and he anticipated which one I was leaning towards so he got all the pricing together.
Great experience with this company. First purchase 4 years ago & they made it so easy. Needed a bigger bed so naturally they were my 1st choice this time. Kelsey was a huge help in the financial aspect.
Omg best place ever
Second time in 2 weeks I have needed mattresses (5 total) and Kelsey ONCE AGAIN helped me with the purchase and not only made it happen within my crazy time frame, but gave me a great deal with great pricing !! I highly recommend Sleep City of Tx... it is the only place I will go for a mattress! They have earned my trust and I am now a Lifetime client!
Always have a great experience at sleep city. Just paid off my Queen bed and they were great at helping me get the king base I been wanting for when I sleep at my dads house. Amazing customer service always 100%.
Bought a box spring for my mattress and what a easy and great experience I got from Daniel, very fast!
Justin Robinson is the best. He showed me what i was looking for at the best price. I purchased my mattress and box spring the same day. Thanks Justin for all your help.
Great Experience, great payment plans, beds shipped out and received the next day with no problem Daniel is awesome. I appreciate the fast response, quality beds (my teenagers love them), the great customer service and the overall process. Daniel is the Best!!!!
We worked with Daniel Schaeffer he was awesome! Talk about knowledgeable, great attitude, patient and he did a heck of a job at multi tasking. He was the only one in the store with 3 different sales going on and he made sure everyone knew they weren’t forgotten. Terrific job Daniel you won our business!
Great help from the rep who assisted me. He made it quick, simple and easy
I had been shopping around for a mattress for about a month or so. I went to M------s F--m and wasnt satisfied with my options. I went to Sleepcity in Colleyville and Niko was our sales person. I had a excellent experience with him. Everything he said was exactly what I got. He got me approved, through wells fargo for the finance. They delivered the mattress just as he promised. Over all experience was definitely 5 star. .....FYI, way cheaper prices!
Justin gave me great service! I left the store without purchasing a mattress to talk to my husband. When I called Justin to tell him we were going ahead with the purchase, he did it seamlessly over the phone.
Daniel is amazing! He answers questions and is knowledgeable about getting the best nights sleep! We are so excited to get our new bed tomorrow, thanks again Daniel!