I bought a 2017 Honda Civic EX-L from here at the end of July. About 3 days after I purchased it, it died and left me stranded at a gas station in an unknown city. The next night it started marking braking system problem and then charging system problem. I informed my salesman and took it into the shop after it continued to die. When roadside came to jump my car he asked if I had jumped it before which I hadn’t as I had only had it for 2-3 days. They were nice enough to check it out even though I was over the warranty miles. They said it was simply the battery and the charging system and brake system problem were related to that. Now a little less than two months the car popped up about six codes out of nowhere. The only explanation the tech gave is that the wires were cut and it’s basically due to bad design. Since it would pop up codes since the beginning it seems like the car was already messed up when I bought it. I don’t think the battery was the only issue. Now I have to pay $312 to hopefully fix the issue. Had the battery been the only issue I wouldn’t have wrote this review
Thanks to Alex Loya’s patients in finding me exactly what I needed, I was able to purchase this beauty!!! He worked with me for several days letting me test drive all of the trucks and taking me to every location they have so that he could get me what I needed. Thank you so much ALEX. I love and am so excited about my new truck!!!!
This place was definitely a good dealership and has very customer centric environment. Roy definitely embodies this. Definitely great customer centric organization.
I recently moved to the area, and had my car break down on me after 11 years, so it was finally time to move on. I looked at a lot of the reviews in the area before deciding on Springs Automotive Group.When I first walked in, the interior immediately gives off a nice clean professional atmosphere. Any misconceptions Ive garnered about Car Dealerships from Movies & TV quickly evaporated, and I ended up working with Andres through the process and he couldnt have made it any easier.We talked about the area and cars for a bit, then I finally decided to upgrade to a truck, because of my lifestyle (more rugged destinations for camping and hiking, snow, hauling, etc.)Bring it on winter!
My husband and I found this place because it’s right down the street from us but I gotta say right off the bat I knew we were gonna find something we liked. once we pulled in we saw that they have an amazing selection, and as soon as we got out Daniel walks out to us and immediately asks how we’re doing and if he can assist us in any way. He was super honest with us the whole time and wasn’t trying to just gain commission off us like some salesman. You could tell he genuinely cared about how we felt about each car we looked at. He was more than helpful and the best salesman I’ve bought from.
Luis Castro was very helpful. He helped me get a VIN verification in less than 5 min. He came up to me and asked me how he could help. I really appreciate his service and professionalism. I’d recommend him and springs automotive any day.
Andres Peinado helped us out with getting someforms signed for the DMV. He was very friendly and worked fast to get us out quickly!
Very helpful and friendly. Andres makes good conversation, kept me entertained and engaged while I was here, and just made the experience a breeze. Good cars for good prices
This was the first place in the springs that spoke to us as soon as I came on the lot. They showed me exactly what I wanted to see didn’t run us around saying look at this, look at this. They worked with us to get us approved for the car with as little down as possible. 10/10 highly recommend these guys for your next purchase. I know I’ll be back for my family’s next one.
Amazing no-pressure experience. The salesman Alex was extremely knowledgeable and really wanted to help us find the perfect car that fit our needs and budget. Finance manager beat our banks extremely low interest rate and obviously knew every single bank in the area. Free 1,000 mile bumper to bumper warranty on any purchase was very comforting. This dealer has the best prices in the area and only specializes in high quality, well maintained vehicles. Go check this place out, you will not be disappointed. PS: Ask for Alex!! He’s the guy you want to talk to!Thanks for the great experience!
Daniel was great to work with. I came here because my sister and her husband recommended me coming here and left with my dream car. Thanks Daniel and the Springs Automotive Team for making it happen. I definitely recommend!
Posting from my nieces account;Alex was amazing and incredibly helpful and polite while I was buying a car. Made the whole process as easy as possible and made sure that I had a rental car until my new vehicle was ready. I would definitely recommend Springs Automotive Group to anyone needing a new car, and would especially recommend you see Alex if you go.- Ryan Miles
What A Waste Of My Time. I went by looking for one of their vehicles listed on cars.com. and of course had to drive to their OTHER lot, NOT where the car was listed to be at... just for them to say that specific car had so many problems the manager didnt feel safe selling to anyone, ??? THEN WHY IS STILL LISTED ON THE WEBSITE?!? (even as I write this review DAYS later) Bait and Switch is what Im thinking. Take the ad down already. Plus they replied with the Typical Salesman Pitch - That cars not available, but how about all these lovely vehicles out of your price range?.... DONE.
TJ helped me get a quick VIN verification. He was kind and got the paperwork done in a timely manner.
This a great place to buy a vehicle very family oriented. I will definitely come back to buy a vehicle!!!
Roy was great and friendly! He was able to get me a copy of my VIN verification with no issues. Thanks so much!
Alex was so amazing !He helped me every step of the way and made sure I chose a car that I would be happy with . I definitely recommend you to go into Springs automotive they have a good selection of cars and very helpful employees!
Great customer service and pleasant experience. Daniel was helpful through the entire process. Me and my wife definitely recommend Springs Automotive Group.
TJ was tremendous and expedited the process of getting my VIN verification completed today. It looks like they also have a great selection of vehicles which Ill look at in the future..God Bless!!
This was one of the best car buying experiences we’ve had! Everyone we had contact with was super nice. There was no high pressure sales pitches, just informative professional employees. Thank you to everyone who helped us, especially TJ, Andres, and Johnny!!! We love our new pathfinder!!
Springs Automotive had an extremely nice employee answer the phone. He was able to answer all of my questions. Came into get a VIN inspection and was in and out with no problem. Everyone there was very helpful.Thank you Springs Automotive
Luis Castro provided excellent service to us on the purchase of a sweet little Subaru Outback. Highly recommend contacting him for your next purchase!
Stopped in for a VIN verification and was helped by Roy. Very helpful and I was in and out in less than 10 minutes.
Went in for a VIN verification, and was helped by Luis Castro. He made the whole thing super easy, friendly and fast. Would definitely recommend it.
TJ was awesome and listened to our needs. Will definitely send people his way 🙂
TJ was awesome, he listened and got me into a very affordable car! Very friendly place! Highly recommend! Thanks again!
Super efficient. Really friendly and helpful!
Bought a 2000 mustang from these guys matter of two week I had take it in to fix a gas leak. After had problems with that car starting now having to take it back once again to get it fixed. Horrible and rude workers. Took two weeks to get the car fixed and now taking it back to be fixed again. Very disappointing. No lemon law so watch what you buy because these guys lie right to your face.
Alex was a great help. Had me in and out in no one. Highly recommend
Roy was very helpful on information and helping me learn bout the car buying Process
VIN check completed quickly and free. Very courteous to a non-paying customer.
I recently purchased a 2008 Corvette Z06 from the Springs Automotive Group. I initially spoke to Adrian, then Avery was my sales associate and Johnnie in finance. They were great from start to finish especially Avery and Johnnie because i can be a really pain in the neck. The car was shipped across the country and arrived a promised with a full tank of gas! I would definitely buy from the operation especially Avery and Johnnie again. They were great. Highly Reccomend. Thank you again!
Absolutely horrible customer service to an active duty man who just got back home. This place went downhill quick after Willie retired. You will get passed around from sales person to sales person, be made false promises, and straight up lied to. Sad, once upon a time they were great.
TJ helped me with a VIN verification. Easiest experience I have ever had. He had the paperwork filled out and me on my way in less than 10 minutes. Awesome dealership to work with. Facility is immaculate.
We needed a VIN verification for an out of State vehicle. Alex was quick and courteous and gave us a tour around the property which included an up close view of a Bently and an AC Cobra.
Alex is one of the best sales guys here! Very helpfull
TJ was extremely helpful in finding a car and buying a car.
First things first thank you to Springs Automotive Group for my brand new Chrysler! I had the pleasure to do business with the one and only Alex Loya! He went above and beyond to make sure I drove off the lot with the car of my dreams, and also thank you to Daniel Núñez and Andres Peinado. You guys rock!
Have you ever found a used vape inside your car?I bought a Mazda from these guys in mid 2021. Avery, the salesman who sold me the car, was a pretty great guy and he made the initial experience fantastic. Unfortunately, hes at a different dealership now, which explains the weeks of silence I have received from the guys over at Springs Automotive. When I bought the car, it still needed to be detailed and safety checked. What I was told was that it was going to be cleaned, any needed maintenance was going to be applied, and any repairs were going to be reinstalled. Specifically, the overhead light, and the skid plate on the bottom of the car needed to be replaced.However, the detailing guys and the maintenance shop these guys use are about as thorough as a 9 year old being told to clean their room. Today, I replaced the skid plate myself. Why? Well it was never fixed. I saw it hanging down from under my car, took it off myself, and found that the plate itself (a plate that protects the engine bay) seems like it was never taken off in the first place.Secondly, the safety check they did on this car wasnt good. Breaking down on the side of the road because of a bad alternator isnt the most fun. Its also a weird coincidence that my requests to get a list of the safety inspections they did on my vehicle hasnt been provided. Huh.Finally, the used vape. Such a weird thing to find in your car. I found a crusty vape on my floor (covered in the usual gunk and hair), which is super weird considering non of my friends smoke. I guess the previous owner lost it, but the detailers were not the ones to find it.At this point, Im not going to recommend this dealership. If you do decide to buy a car from them, make sure to take it IMMEDIATELY to another detailer or automotive mechanic (one that you trust) and have them inspect it. I ended up not even wanting to bring up the vape, alternator, or skid plate since the warranty was expired and I didnt want to have to deal with these guys again. Keep that 1,000 mile / 30 day warranty and hold them to it. I wish I did.
Quick VIN identification. Friendly. Thanks Alex!
Great experience with the manager Rick. Very friendly and helpful!
Very nice people, very good prices and also way nice cars, sales man Alex is the man to go too, very helpful and knowledgeable. He helps out a lot
Love Springs Auto Group, service was great. Be sure to ask for Alex.
They have an amazing lot and Mr. Avery was very helpful! 10/10 would recommend 🍻
Thank you to the team at Springs automotive they have great customer service including Avery Harrison who greeted us right when we walked in. Thank you for all your help!
I came in for the VIN verification required by Colorado to get car tags. Andres P. was very friendly and helpful and did it for free. I would recommend their services.
Started out good, I was a very happy buyer; then came the games. Not the typical bright pen & large writing games you expect from used car salesmen.Unfortunate too: Everything was top-shelf until the finance manager ruined it with needless bait-n-switch. Guess some people just cant help their nature.
Avery is the best did not pressure is to buy anything just gave his advice. the whole staff is courteous and definitely would come back again l
They were absolutely wonderful! I have two special needs kids I am a single mother and they accomidated everything for us! They let us do all the paper work outside. They made sure that I could get what I needed and still be with the kids and watch them. They are super friendly and they allow you to be in control! Best car buying experience I have ever had! Thank you guys!
I had a great experience working with TJ on my Vin Verification process. Absolutely friendly and efficient with his work with a can do and friendly attitude. I am highly considering checking this location out when it comes to the purchase of my next vehicle.
Bad experience, i came from out of townThey lie to much, wasted my timeMy salesman is alex hoya. Enough
Avery did a free VIN verification as I came in from out of state for CO tags. Good people, nice lot!
From looking around at dealerships for the best deal I was referred to Andres. They did not have the vehicle I wanted on their lot so they drove it over from their other location so I could test drive it. Throughout the whole time almost everyone in the office was making conversation and making me feel really comfortable while I was waiting. What they were offering me for the vehicle I was trading in plus the new vehicle was outstanding compared to other dealerships. On top of that Andres was not pushy at all about the sale and he made sure all my questions and concerns were taken care of. It was a no brainer for me to give my business to Andres and the dealership. They even filled up my tank! I would definitely recommend this location in specific to all family and friends! I am one happy customer, thanks Andres :)
Ive purchased quite a few cars, this was the best experience Ive ever had. Andreas was awesome to deal with as was everyone else. Thanks!
Springs Automotive Group did a great job doing a vin verification for me. Andres was quick, the service was friendly, and I left with everything I needed.
Alex was very helpful with a VIN verification. Done in 10min.
Great staff and very nice lot! Avery was quick and very helpful!
Review coming pending our sticky interesting situation.
Amazing place! If I could give this place a 10 star rating I would. But seriously great place amazing staff . Roy and Daniel helped us out a lot. Both made my husband and I really comfortable, easy going and the best part we didn’t feel pressured to buy. Roy was amazing even when our son was getting antsy he managed to make him laugh and talk with him. Daniel was new but he did great! Very knowledgeable and he really seemed like he’s been doing this his whole life. I can’t wait to go back and trade me car in!!! We thank you guys so much! You all made us feel like family and we are extremely happy with our purchase!!!Tisby/Gonzales Family
Roy was very helpful with what I needed most definitely recommend for car services. Thank you Roy.Benjamin
Avery was really helpful. Went in for vin verification on one of my vehicles. Fast and super easy.
BE WARY OF THIS BUSINESS!My family and drove into the the springs to look at 2014 3500 LTZ priced to sell at 28999 - amazing price! We test drove it, got the Carfax and then crawled under the truck. Thats when we discovered the major oil leak, we told the sales guy Roy who then told the GM Andrea who said they would fix it for us. Awesome! Before they made the repair I wanted my mechanic to check out the truck, so...Few days later we drove back into town to take the truck to our mechanic to see if there might be anything else and there was - basically the truck need the major fluid changes too keep a diesel running great. Not a problem we asked if they would do that they said no ... Understandable they were still going to fix the rear engine main seal that was causing the leak. Great we are moving along with the deal, I have too keep calling to find out whats going on with the truck.We noticed a day later the price of the truck changed by 1500 increase. We asked if our walk in price we was still going to be valid.Here is where the company gets down right shady. They said because I hadnt put an offer on the truck before the repair that I would have to pay the new price? How does test driving it twice taking it to my mechanic to show an interest?What company does that, I find a major repair, even when your site states : Most Vehicles go through a rigorous VEHICLE INSPECTION from our ASE CERTIFIED Mechanics. Maybe they should pay me for finding the problem? 🙂I guess this truck didnt get looked at or it did and they are willing to sell a broken truck. Then youre going to make me pay for the repair and the companies lack of due diligence? Cant imagine how many cars they have flipped cause some of the owners wont check under the hood or crawl under.Glad I didnt get taken for this truck and it shows the type of person the owner and their managers are. If you do business with Springs Automotive make sure your vehicle is checked out cause they are in the business of flipping cars. They will not honor the price you walked in on.
Andres Peinado was very welcoming and pleasant to talk to. Not only did he inquire about my vehicle but he made great conversation about my day and the current weather. He shred his similar experience when relocating to Colorado and registering his vehicle and the process in doing so. Thank you, Andres for being so kind.
These guys did a bang up job, was in a pickle with the dmv getting a vin verification and they got it done when they didn’t have to. Bunch of jam up guys if you ask me. Don’t spend money somewhere else. Customer service is impeccable here
The salesman was professional and helpful. However, I would have given five stars if they would have fixed my gas gauge.I remember one of the people in the back pulling the salesman to the side after he asked if they gave me a full tank of gas and I’m sure he mentioned that the gas gauge was broken but didn’t say anything and let me drive off.
TJ was so kind! Every time I go in they’re so professional and helpful.
Andres Peinado was extremely helpful today i really appreciated his help!
Andres peinado is a very nice guy come check them out
Wonderful staff Andres was a huge help and made the process easy and painless.
So disappointed in them. I went to look at a Sentra. I told Willie my price range, he showed my a car way above my range, a Nissan Sentra SV with only 7500 miles. He said we could work out the price. He also said it had never been in an accident. That should have been my clue to walk, but Willie was so nice I wanted to give him a chance. After showing him damage to the vehicle he again said we could work something out. First the manager was only going to take $300 off the price for the damage. After several hours of negotiations he gave me a monthly payment and interest rate. It didnt add up. So instead of signing a sales agreement I left a $500 deposit to hold the car. I called the bank they said I would have the loan with and they agreed the monthly payment and interest rate I was given didnt add up. At this point I decided I did not want to purchase a car from people who were not being honest. I called and asked for my deposit back which they could have easily voided and they refused saying they hold all money for 48 hours. I filed a complaint with Visa.
Avery and Oscar were so helpful and super friendly. Fast transaction. I’d give them 100 stars if I could. I recommend anyone in need of a car to go see Avery at Springs Automotive Group!!
Came in for a VIN verification and TJ was very helpful.
Andres Peinado helped me out. Quick friendly service. Thank you!
Wonderful service, very professional and friendly will definitely be coming back!
Very polite service!
Avery @ the Powers location was my very knowledgeable salesperson. He helped me purchase one of my dream vehicles and made the entire process pain free. I highly recommend Springs Automotive Group & Avery.
Came in looking for a car and Avery and Roy were more than helpful answering all of my questions. This was an easy experience! Definitely recommend Springs Automotive Group on Powers Blvd, for your next vehicle purchase!
I went here for a Vin verification and they were fast and super helpful. Daniel had great customer service but wasnt pushy. Loved it!
Awesome service! We had two vehicles needing VIN inspections and this was the only dealership who promptly responded to my request AND completed the inspections same day. We are so pleased with the professionalism and friendliness of this company and highly recommend them. You will not be disappointed!
Alex Helped me get my vin verification in minutes, great friendly service
Roy was extremely helping wonderful car lot lots of nice cars to choose from, definitely recommend them!
Avery sold me an awesome car! He met all my needs and was very nice! Highly recommend him.
Avery Harrison was super quick to help as soon as I pulled up. Super nice, friendly and knowledgeable. Lot is very nice and great selection.
I was in need of a VIN verification on a vintage Mustang. I had my car on a trailer streetside and Andres came out and took care of it for me. He even typed up a new DMV VIN Verification form for me. Super nice employee! Makes my task of registering the vehicle much easier. Kudos!
Super friendly staff!
Avery and the Springs Automotive Group were very prompt and helpful in resolving my paperwork issue. There selection of cars looks great! Thanks to all!
TJ did a wonderful job getting us into an affordable vehicle fast! I never felt pressured to make the purchase, which made the experience that much better! Thank you Springs Automotive Group!
Avery Harrsion was a huge help! Everything was clean and everyone was wearing a mask. Definitely recommend going here.
Springs automotive helped me with a vin verification. The lobby was attractive and clean. The staff was knowledgeable, friendly, and helpful.
Great place to buy a car. Bought 2 cars from this dealership already. Staff is very friendly and knowledgable. They will work with anyone and they will do their best to get you the right car that fits for you and your budget. Salesman Avery Harrison is an awesome guy. Very sociable and friendly. He will find the best fit (car) for you....Many people I know have bought vehicles from Springs Automotive. Highly recommend anyone to come here and purchase a vehicle.
So glad I went there to buy my truck! Avery was so helpful and kind. Buying such a big purchase can be stressful, but they made it much less stressful.They looked for what I wanted, helped me make a decision while pulling so much information on each truck so I can compare. As a single mom this was so helpful. They worked with me to find me the best financing!! Even gave me a ride home to drop of my other car. Once you buy with them, you get to take your car to their mechanic and get such amazing discounts. I’m so happy. Highly recommend them.
Very friendly and helpful staff! They were able to see what i was approved for and got me into a car very quickly! Definitely recommend checking them out if youre in the market for a new car.
Andres is the man, he was able to help me with what I needed quick and easily. Thanks Andres!
Avery was super helpful with my vin verification and super knowledgeable! They also have a huge car lot with some pretty cars! Will definitely be back when I need my next ride!
MY EXPERIENCE HERE HAS BEEN OVERALL THE BEST I HAVE RECEIVED THANKS TO ADRIAN AND ANDRES FOR ALL THE HELP THEY HAVE GIVEN ME WITH PURCHASING MY NEW VEHICLE.
Avery was great. Came right out to the truck to help me with a VIN verification. 🙂
A++! I came in for a VIN verification on my trailer. I was immediately helped by one gentleman. He brought me in to who I needed to see, Whitney. She is professional and personable. Also charming. She quickly got my paperwork done and I was on my way. I could not have asked for better service. Thank you.
Lets just say we had a bad pick of the litter when it came to the vehicle we chose however, Avery and Johnny worked with us through the whole process and shes been a great car since. I would recommend coming here to this location and giving these guys a shot. A special shout out to Avery for answering calls even on your days off.
I will refer anybody and everybody I know to Springs Automotive Group, their customer service was outstanding they were always there with any question that I have and they are just amazing people. Like I said I will refer everybody that is looking for a vehicle to them thank you guys for being so awesome. Sincerely Chris