We walked out the door with a 2020 Nissan Rogue with a great price yesterday!This is the second car we’ve bought from Hertz car sales and I don’t think I will ever buy from anyone else! The one in Charlotte NC and Colorado Springs have really impressed me with their family-like business and their willingness to truly work with you and your budget. All of their cars were rentals so they haven’t had other owners, the cars are by law in immaculate condition and always under a certain mileage. But the price is way lower than anything like this found in a dealership!They’re professional but I also feel like I’m sitting down with friends working with them!Thankful for a second incredible experience. Highly recommend!

The car buying process is something that most people like myself dread! I searched online and found the Hertz has great deals on their cars! So i walked onto their lot and met my salesman Kyle! He was not pushy and very helpful in helping us find a car that suited out needs! The car i found was $3200 under book value! Its a no brainer! unfortunately they do not work with USAA financing so i worked with Kyle on finding a deal from one of their banks! THEY BEAT THE RATE! So i sat down with Tyler the finance manager and went over the options! GAP insurance is a must, but when it came to the warranty, they were able to get me a 6 year 72k mile bumper to bumper coverage for a great price! I was almost shocked at the price they had because every other car ive purchased was around $4000 and they were almost half the price! I would not want to be in a position where i cannot afford a fix on the car and also make my payment! I was able to get my coverage and taxes included for the price that most dealerships would be asking for the car! I highly recommend them and thanks to Kyle and Tyler for making my experience great!PS. I was leaving in my new car in about an hour and a half after i walked in the lot, which ive never gotten a car in under 4 hours before!

Great Experience! This was the best car purchase experience to date! Great selection on cars and no dealer handing fee. Very straight forward! I was pre-approved through Navy Fed and Tyler was able to beat the rate! Saved money on the car and the financing! Thanks for the great experience! They also offer 84 month 100k warranty for thousands cheaper than elsewhere!

Awesome Experience! My car got totaled from the hail storm so Ive been shopping around. The experience was very straight forward and quick. I found a similar car else where and the major factors were Hertz was $800 cheaper on the car with no dealer fees added, and the warranty was $900 cheaper than the other place. Tyler the finance manager was very helpful and made it a great experience. They made it aware titling can take a little bit of time which is understandable with everything going on! Thanks Hertz!

I HIGHLY recommend Hertz Car Sales of Colorado Springs, and more specifically Kyle Hogan. Kyle is a gentleman, easy to talk with & extremely knowledgeable about his inventory. He made the process simple. Go see Kyle the next time youre buying a car, truck or SUV. Great prices and awesome selection. On Auto Row in Colorado Springs.

Good place to buy a car but you HAVE to inspect it carefully for major dings, stains, etc. Employees there are helpful but don’t seem to care if you do or don’t buy the car which is nice. They also don’t know much about the specific models, etc. They do pressure you to finance however. Skip the extended warranty. Bottom line, you can get a good car at a great price. Ask for military or Hertz Gold discount for $300 off price

Awesome experience! Im glad my wife and I came here to purchase a car and the sales team and Tyler the finance manager were very quick and made the purchase quick and efficient. I have purchased many cars and this was by far the best and they have the best prices on Vehicle Service Contracts! Its around half what Ive paid at other places for the same protection. Very thrilled will come back for sure! And recommend the protection plan!

Review Update:So before I left a 4* review because it was a good experience. Today I have to update my review. I purchased a Nissan Senta with 33k miles on it. Tyler who worked on my loan helped analysis my monthly budget and everything was smooth. I was on the fence on the warranty but I decided to go with it because my monthly budget is very tight. Today the check engine light came on, I took it into Nissan and of course I was now out of the manufacture warranty. The o2 sensors need to be replaced and its roughly $1600. Thanks to Tylers advice I wasnt put into a bad situation. I now dont have to worry about coming up with $1600 :)

Great friendly staff

Great place to but a used car. Their salesman arent like ones from the dealerships which is a relief. Straight to the point, friendly, and very polite service. They also offered better financing then USAA Auto loans, for anyone who uses them. I was surprised to see the better offer which was great! Their vehicles for sale are clean, and well kept with up to date servicing on them.

I worked with Jiri and Blaine, great guys! Went in about a week ago just to check out the vehicle I was interested in and they were super accommodating. The biggest factor was trying to get rid of my current vehicle. They sat down, talked to me about my vehicle and gave me a more than fair trade in price for it, considering I still owed on it. Next day I went in to purchase and we had issues with my form of payment for my down payment so, I decided to hold of. They were more than happy to hold the vehicle for me since the paperwork had already been drawn up. I came back a couple days ago and purchased! Super happy with my new car, thank you guys!

I bought my first car here and had a wonderful experience. I was very nervous, and expected to be pushed into buying something, or even worse to be mansplained (!) but Kyle was extremely patient, kind, supportive, and overall very pleasant to talk to and work with. Everyone else at the dealership was the same- all very friendly and just seemed to want the best for their clients. It was a super comfortable experience and overall I have no complaints. Very thankful for Kyles help throughout the process and even after when I had any questions. Im also very happy with my new car and it treated me well on a long drive from CO to VT this winter. Thank you!

This is a whole new experience!!! So transparent and they really seem to be a consultant on my side rather than being on the opposite team. I feel like theyre using their knowledge to help me rather than using it against me!!

2 and a half months and still dont have a title for a car I paid cash for! All they say is that its still processing, what does that mean? How does a title process for 2 and a half months? It looks like they contract out this processing with a third party vendor so they have no idea whats actually going on. Wouldnt buy from here again at all. Not to mention it took over 2 hours to even buy the car in the first place, slow as molasses from the get go.

Purchased a vehicle here almost 3 months ago, paid cash and I am STILL waiting for the title!!! Terrible follow through and customer service! They just want to blame it all on a third party title company. They also over charged in sales tax (collected county tax for my residency in addition to county where I purchased) to a tune of over $1400 and I am STILL waiting for that refund. Once again want to blame a third party but they are the ones who collected it!!!

Just recently bought a 2018 Rouge from them and it was a wonderful experience. John was so friendly and helpful, not like your typical car sales man. He was not pushy and really fought for me to get into the car I wanted. T.J the manager was also great, he made sure that I got the monthly payment I needed from the bank. I would highly recommend getting your car from them!

This was absolutely the BEST! car buying experience I have ever had. Aaron was awesome and super personable, I applied online and was able to test drive, sign and drive away was done in under two hours!! I will definitely be purchasing my future cars from them!

These guys were awesome from start to finish. We pulled in and were immediately helped. My wife can be very picky, but our sales rep Clayton was very helpful and patient . We test drove multiple cars . We told Clayton what our budget was, and he worked with Tyler to meet our budge . Everything was seemless and easy in an industry that can be the complete opposite, hoping theres a referral program because we will be sending friends and family !

Hertz car sales was an easy way to buy a used vehicle. I would rather have a root canal than buy a vehicle at a dealership; our salesperson, Thaddeus Bland, Jr., changed my perceptions of car buying with his easy-going manner.I had researched lots of cars, and decided I wanted a Hyundai Elantra. My husband and I wanted to buy a vehicle on 2/23/17. My mistake was in not asking Thaddeus what payment options they could take for the downpayment. We planned to use a debit card: Hertz is not equipped to process cards on their sales side. I test drove two cars, had Thaddeus rearrange cars on the lot so we could test drive another- at no point did he ever seem put out or upset by my requests.When we declined to make a deal that night, Thaddeus thanked us for our time and gave us his card. Unlike other dealerships, Thaddeus was respectful of our time, and he did not barrage us with a bunch of phone calls to push us into a purchase.On the morning of 3/1/17, I texted Thaddeus to make sure he would be at the dealership that evening, as well as what payment methods Hertz required. He quickly remembered the vehicle I was most interested in, letting me know the car had sold. This confirmed for me that Thaddeus wanted to help me make the right decision for me; giving me that information could have risked him losing a sale! I appreciated his honesty, as well as his staying at the delearship late to accommodate us finding another car.We bought an awesome 2016 Elantra. Again, Thaddeus made the process simple for us...we picked out a car we researched, test drove it, used our pre-qualification letter for our financing, and prepared the car for us to take it home. All of this took place in less than 2.5 hours. I can appreciate Hertzs no-haggle pricing model. We paid a fair price for our new car, a price much lower than any other dealerships were offering in town.If you want a great car buying experience, go see Thaddeus Bland at Hertz. Youll get great service in a low-pressure atmosphere!

Despite the system going down as I was getting the financing squared away, this was one of the easiest and fastest car shopping experiences Ive ever had.

While the sales staff is courteous and professional, the management can only be described as incompetent. I had been pursuing a deal for several weeks, explaining from the outset that I wanted to trade 2 vehicles (a car and a motorcycle) for 1 vehicle. I had finally settled on a vehicle, when I noticed that the figures on the paperwork were wrong and did not reflect the payoff on the bike. I pointed this out to the salesman, and I asked him if the figures were correct. He reassured me that everything was fine, but I still hesitated. It looked to me that I would be walking out the door with a sweet deal, but the dealership would be out almost $3000. The salesman then revisited the deal, and thats when everything fell apart. Instead of re-working the deal to account for the missing $3000, the manager decided that he needed to seek approval from his supervisor. Suddenly the Hertz Car Sales dealership couldnt take motorbikes on trade. Furthermore, it took the manager 2 1/2 days to get back to me to tell me that the deal was a no-go. If I hadnt pointed out the discrepancy to the sales staff, the deal would have gone through, but as it is, Im now left with no deal. I recommend that future customers refrain from making a purchase at this particular dealership until there is a change of management. Furthermore, I recommend that Hertz revisits its training program for their retail store managers.

Purchased a vehicle recently. Car is great and the salesman Jiri was very helpful and friendly. The supervisor; however, was not customer-oriented at all and I felt as if I were just another customer. The interaction was awkward for no reason because of this supervisor.

Pros: you can get a new-ish car at a reasonable price. (Who knows what shape it is in...get it inspected by a mechanic before you buy.) No Hidden fees—they are included in the advertised price (nice). Military discount is also a nice touch. Best feature is the price point of the vehicles.Cons: they will not let you use your own bank financing. They will insist you have to use their financing which is obviously not the best (expect a high rate). I think it’s just because they are too lazy to use other banks and I’m sure they receive a considerable kickback from their financiers. In the end, it’s not customer-oriented and generally sucks. This should be stated up front but isn’t. It took some time for the sales agent to actually admit all of this but the bottom line it is true for rent 2 buy at least.Buyer beware and know they are going to try to sell you a warrantee that you probably do not need. Do your homework, they are usually a bad idea.

Aaron really made this experience a breeze! I applied last night and I got my car today! Even with my credit not being the best and my pay not being what it should they were still able to get me in the car I wanted in no time! I really recommend this place to anyone who wants to buy a car but doesn’t want to go from dealership to dealership just to get turned down! They worked with my situation and got me what I wanted! Thanks Aaron!

If you want to pay 10k for last years rental car this is the place to go... if you want to buy a car that wasnt launched over curbs and thrashed by every panicked businessman on the way back to the airport perhaps a different dealership would work better for you. The staff was not pushy or dismissive a nice change from several of the other dealerships in the motor city area.

Salesman very friendly and informative...gave me options to decide...was not pushed i to purchase

Purchased a good little gas saver-Toyota Yaris roughly a year ago. We had a great sales associate (a Female whose name I do not remember) and the sales process was fairly simple. We were paying cash so there was no financing hassle. Car has NOT Given us One Bit of Trouble!! May go there to purchase my sons next vehicle-HAIL damage Totaled his car. Would I recommend Hertz-YES! Cant speak for the other reviews but Our process was easy.....it did get drawn out a bit due to the Correct person needing to sign the documents (he was busy with 2 other car buyers ahead of us). THAT could definitely be improved. But all in all, good experience.

I would definitely recommend Hertz over a traditional car dealership! The prices are excellent, the vehicles are well-maintained, and the sales people are not high pressure.

I drove all the way from Bennett to look at a car. As soon as I arrived on the lot to check out a car I had been emailing them about I was told that I had to hurry because somebody else was calling about it... Well the car was a piece, so whoever else called can have it. I looked at two others and they all seemed a little shady. We left and went right across the street to OneSource auto.. I ended up buying the second car I tested there. No haggling, no hassling and no shady sales tactics.

John was excellent to work with and made the transaction smooth and easy. I highly recommend him!!! AAA+++

Aaron Rodriguez was great, issued a PO for me as I drove in from Parker and he wanted to make sure the car is waiting for me, paper work took a bit and I was out the door with my dream car 2014 VW CC R-line. Thanks Aaron for helping out. Sending you some friends to buy cars from you.

This was a terrible experience. I bought a car in March and was unhappy with the car. I called in May and the man Tj refused to take back the car or allow me to trade the car for one that I like. I understand not taking the car back completely but to not allow a trade in means they have not a care in the world if their customers are happy with the car and their experience. He told me they would buy back the car I bought for 14000 for 7000. I put less than 2000 miles on the car and only wanted to trade it for something that I am comfortable in. I do not think it is unreasonable request but I may be wrong. I will not do business her again. It is a shame that they are willing to loose a customer for a trade in. I am truly disappointed.

Very professional and knowledgeable staff

I had been to a couple of dealers before going to Hertz in Motor City. By the time I got there I had it with the hard sell. Brian Brunner was laid back, no pressure salesman that I really appreciated at that moment. We went on a test drive, no pressure to get the paperwork started or you really need to put a deposit down on that today! He got our business because hes down to earth, easy going and honest. He even followed up on getting another remote for us the next day. Brian and Idris were awesome to deal with. (He probably gave my kids too much chocolate though)

Friendly staff, well maintained cars inside and out, and well priced cars will definitely do my future car shopping here.

If I didn’t already have a specific car from them in mind, then I would look the other way from this dealership. I’ve made it so much easier for them by already having the check for the car I want to purchase and I cannot even leave the lot because THEY are out of TONER in their printer. It’s ridiculous. This is the dumbest, most unprofessional, inconvenient dealership.

If I didn’t already have a specific car from them in mind, then I would look the other way from this dealership. I’ve made it so much easier for them by already having the check for the car I want to purchase and I cannot even leave the lot because THEY are out of TONER in their printer. It’s ridiculous. This is the dumbest, most unprofessional, inconvenient dealership.

I went car shopping with my mom and was assisted by Brian Brunner. He was very kind and patient. He was not pushy and listened to any concerns we had. It was very good customer service and I would recommend him if asked.

Honest and responsible. Didnt end up buying a car but I will go back.

No pushy sales people. Nice cars. Good value

Aaron was great, chill but helpful. A refreshing alternative to the douchey agressive car salesmen down the street. And I love my white Jeep!

I purchased a 2015 Ford Focus from Hertz in great condition with 30k miles. It was actually cheaper than a 2013 Ford Focus with 30k miles at Phil Long, albeit only by a few hundred dollars, but Im impressed with the price.Everyone at Hertz was very kind, however several employees had issues with communication. There were a couple times where an employee said they would call back with relatively basic information, and they never called me. Also, I made plans with an employee to have an small issue with my newly purchased car looked at. We agreed on meeting at between noon and 1 to get it looked at, so I drive 30 minutes to be there at noon, only for them to tell me that the tech guy wouldnt be ready for another hour. A phone call would have been nice. Thats all.

Very upset with the entire experience from beginning to end. Test drove a 2016 Jeep Compass Lattitude SUV that had been on the market for a while. Asked when was the last inspection, was informed it was “3 weeks before being put on the market”, test drove it and heard a odd sound. Jeep was sent to mechanic where I was told I’d get a call later on the day about what’s wrong. Entire day goes by, no phone call. I call and get told “they don’t know and they’d call me tommorrow” next day went by, no call once again. So I call and get told “they found other stuff wrong with it” I ask for information on this, and once again get told “I don’t know I’ll call you later” entire day goes by again, no call so I call. Get told they’d give me a call when they knew, a day goes by still no call, so I call and “he is not in”. Finally I call again and for the last time before I had my mind set to move on, and I get told “oh yea the damages to fix it are too expensive so we are not selling it anymore”. Huge waste of my time and seems like absolutely no interest to sell the car or any as a mater of fact. It is possible I just had a sales rep who did not care, but I would most certainly not recommend, that is all.

This is the ONLY way to buy a car. After looking for a car and dealing with car salesmen and lemon lots for months, Hertz was so refreshing. It feels like I stumbled on a secret I dont want share. Brian is the man to see for awesome customer service!

Pricing not on cars, but if u use yr smart phone you can see prices, which appears like great deals.

These people ran my credit ELEVEN TIMES!!!! I get they want to sell cars - but no one I know would be ok with this. And my credit wasnt even bad - but now it is!!!!! Sure they have cheap cars..... but that is beyond unprofessional. AVOID if you ever want to use credit for anything every again!!!!

It was easy experience and quick. Customer service is awesome.

This Hertz Rental Car location is horrible. Tawan was unfriendly, rude and unhelpful. For the one experience that lasted a whole family emergency I will never use Hertz again, and I will make sure none of my friends, family and associates use Hertz for their rental needs

The finance manager for this Hertz Car sales branch, is very unprofessional and ignorant. He would not take the check sent to me by my bank for the car payment, because it had both his dealerships name and my name on it, even when I explained it to him that was a normal way for purchasing a car thru the buyers bank. Even the Hertz Denver branch confirmed to me that it was ok to pay with a check in that manner. That explains his ignorance. Regarding his unprofessionalism, he would not nor could not give me a reason why he would not take the check, and just said thats just the way they do things and they dont want the bank dictating how they do their business.

Absolutely the worst dealership I have ever dealt with.

Car was dirty. Tires almost bald.

I car I bought had body damage that was poorly repaired. I went in and asked what they would do. The salesman said he would have the Manager call .Over 5 months and still waiting.

Got a dirty car with nearly bald tires.

A large selection of vehicles. They tend to hire people without much knowledge of cars though.

They were great

Not helpful