The team at university Subaru goes above and beyond to make sure you are happy and get the car you want without the usual pushy feeling you get from a car dealership. My sales Rep River did everything he could to get my car in as fast as possible! And the sales manager JR got us the best rate available and helped us have a smooth transition into our new outback wilderness! Thank you guys for everything!

Had maintenance on our SUV. Staff very friendly and they do a fantastic job.

The Team at University Subaru was top notch and made the car-buying experience as painless as possible - which is saying a lot in these crazy COVID times! Bryan Reasoner and Richard Nixon made sure we were able to build out our new Subaru Ascent exactly as we wanted, and JR ensured the paperwork was easy to complete on the day we picked it up. We love our new vehicle and highly recommend University Subaru!

I bought my first car (ever) from University Subaru back in May. I was super nervous heading into the experience (you hear a lot of bad stories about dealerships and salesmen, you know?). But I have to say, I was nothing short of thrilled with how everything turned out. We found their staff to be super professional yet personable; they were also really patient with us throughout the process, answering our questions and giving us honest info. Our salesman was Tim and he was great. Their finance guy, JR, is really great too. We have been very happy with the used Outback we got (it came in crazy-good condition). I highly recommend going to University Subaru if youre looking for a car.

Purchased the new Outback from University Subaru in Columbia, MO. Outstanding dealership with no pressure and tons of good service. The salesperson and finance department answered all my questions. After having my car a few days, they followed up with a call to see if I had any questions. The 2021 Outback Touring XL is a comfortable, fully loaded vehicle. I love it!

Great experience from the initial call, through financing paperwork, to following up when I got home. I buy and sell my cars virtually every year so I have a lot of experience at the dealership. This was by far the best experience I ever had with a dealership. I highly recommend them if you are interested in purchasing a new vehicle. Richard, River and JR are all awesome. Thank you!

Amazing experience! The most friendly, most honest, and most helpful staff you will find in any car dealership in the whole country. I was moving in from out of state, and they walked me through registering my new car with the DMV, and even gave me a free rental to use until my car had shipped to the dealer. Didnt try to add on any bonus either. THEY ARE THE BEST!!!!!!

Wonderful car buying experience. NO pressure to buy, very knowledgeable about the cars and deals offered, friendly, courteous, good trade in $ given. Overall a very pleasant experience. Highly recommend buying from them!

University Subaru is the best! Just bought another Forester there, having driven the previous one about six years. Service department there is just great--patient, clear explanations of what needs to be done and when. Service is a big reason why we bought again from University Subaru. Great sales staff too. And the owners pet commercials on TV sealed the deal for us! A hometown operation for sure.

One of the best dealers Ive worked with. The body shop is also very good.

Amazing purchasing experience. I didnt have to spend a bunch of time playing price negotiation and they didnt even try to tack on any bogus charges or service plans. Other dealers in town need to take notes from University Subaru on how to have a great car buying process.

I heard numerous good things about University Subaru when I started looking for a crosstrek. Bryan Reasoner even exceeded my expectation. I was very limited in time. He tried to come up with every possible solutions to get me the car and always kept my best interest in mind. I appreciate it so much! I will definitely go to University Subaru and Bryan if I need anything in the future.

Purchased part and immediately issued a refund for wrong part. Order placed sunday night, refund placed 20minutes later. Get a call monday morning which was missed at 930am. Returned call at noon to say i wanted a refund, which should have already been initiated. Get a call around 3pm that the order has already been packaged and shipped and ill need to returrn the part for a refund. I dont understand how i can electronically issue a refund and have it still sent out and packaged the next day. Now i have to go through the process of shipping it back. Honestly pretty unhappy. I guess dont order the wrong part and expect a refund, theyll ship it anyways.

From purchasing to maintain everything. Big shout out to this Subaru dealership, I’m constantly on the road and traveling around the states. I’ve stopped in at many other shops here and there and no one comes close to this dealerships with repairs and maintenance here in CoMo. Special thanks to Sheila Maier for being so so awesome with my latest visit. I look forward to every visit here.

Excellent sales team. This experience was the best and quickest new car purchase weve ever made. No pressure, lots of information, honest pricing, and no haggling. A stress-free, enjoyable experience - plus a great car at a great price.

Prompt ontime service with appointment, even a little faster than I thought. I was amazed the showroom was empty, no cars! Expecting a truckload soon. Another sign our economy needs to invest in modern infrastructure.

This was an excellent experience from the beginning, my interaction with JR Cochran, River and the rest of the stuff from University Subaru is one of the best experiences if not the best with a cardealership that I have experienced, excellent customer service and always smiling faces. Thank you for your outstanding customer service and helping me with accomplishing a very important and special moms task on buying her kids first car.😍

I loved my salesman River. Got what I needed and wanted and couldnt be happier with how easy it all was.

Our first Subaru. Were blown away by the friendly staff from sales to service.No pressure introduction to the models we were interested in, thorough review of options and test drives to narrow our choice. When we took possession of our new Outback Touring, we discovered an issue with the power steering that took a bit of doing to diagnose. We were on our way out of town and had to leave the vehicle for repair. When we returned we learned that University Subaru had ordered in new replacement vehicle for us rather than risk our losing confidence in our choice.Way above and beyond the call. Completely unsolicited on our part but most appreciated.Loving the Outback. We are sold on the brand and dealership. Well be back for another when the time comes.

Staff (everyone we talked to) was incredibly friendly and so willing to help us figure things out. We just bought our first car from a dealership and we will definitely use them again! We cannot express how kind and patient they are with new owners and we never felt any pressure to purchase from them. Thank you!

Covid has definitely taken its toll on inventory and activity at this dealership.

Wow! I have been to most of the car dealerships in town over the past year with no luck and most of them trying to talk me into a vehicle I can’t afford or don’t want. Not this place! Jasin was courteous and asked exactly what I was looking for. All of his suggestions were within my budget. The finance office walked me through my purchase and explained everything. I got HALF the interest rate quoted by other dealerships. I am extremely happy with my new car and the service. We won’t be going anywhere else for our next vehicle!

Took care of a couple Subaru recalls. In and out quickly with curtious service.

Hands down the best dealership in Columbia. Kam and JR are amazing. We will be lifetime customers at University Subaru and I will always drive a Subaru.

The most relaxing car shopping experience ever! Taylor took every step to make sure we knew everything about the car before making a decision. Well informed and low pressure. Will shop here again in the future!

I’ve purchased 4 new Subarus here. I like the one I’ve just bought. It’s taken us to the east coast already and should be ready to take us home.

I purchased my first Subaru from these guys in 2019 & have returned to them for all work and maintenance. They are extremely friendly & always put you first. I recently moved & will definitely miss the service I received here.

Just purchased my second Subaru Forester. Best car I have ever owned. We no longer live in the Columbia area but will always return to University Subaru. They are the best!

Nan at the service desk, is great at customer service. She was polite, considerate, and got me taken care of so quick. She is awesome!! 😊

They didnt have exactly what I was looking for but they have a great selection

Kieth Miller is the man! I’m writing this on behalf of my mother’s recent purchase.... I come from an extensive sales background. Therefore, as always I’m very apprehensive of other people selling things, especially to my mother. From start to finish Kieth explained information for different years/models to my mother in a way she could understand without being overwhelmed. He never pressured her into anything and offered a very fair deal overall. Due to witnessing this sales experience, I’m now convinced I will purchase some form of a Subaru as a second vehicle from Kieth in the near future.Thanks again!

When my new car shopping narrowed down to wanting a Subaru, I prepared myself to face the dreaded “car buying experience” described by so many on the web! Well I was quite pleased to find that wasn’t the case at this dealer! Friendly, fair and professional; that’s how I’d summarize my experience at University Subaru. I highly recommend them!

Nan is a gem and is always so kind and helpful.

Not the worst place to go. sometimes the service department doesnt do things perfect but they are willing to redo to try and get it right. unfortunately with cars being the second most valuable thing we own, customers want the car to be worked on perfectly and not get it back with things not completed or new scratches on things. they ought to treat them with absolute respect and better than their own. with that said, service dept. is doing better than they used to do. we are looking for a business to say something and then deliver what they stated they would do. bought the car here and had no issues with purchase dept.

UNIVERSITY SUBARU is awesome! We are both senior citizens and their courteous manners are so appreciated. They explain things well and make sure we understand everything about our new Ascent.

Had a recall done on my Subaru Outback. Because of my job, I am not able to be without a car on a weekday and they did really well to accommodate my needs and get me in on the weekend ASAP instead. The whole process only took an hour total which was nice to get my car back that quickly and they were super friendly as well. They also didnt pressure me into buying a bunch of other repairs at all which I appreciated.

This place has treated me like family from day one. University Subaru has the nicest staff!J.R. Is such a honest guy to do business with! I’ve been recommending this place to all my friends and family. 😃

Friendly and helpful people. Was in for a recall and a medical appointment. Courtesy van took me to VA and picked me up in a timely manner. NO complaints.

My experience was like no other for me. The Covid crisis has changed the way many things are done and car buying is one. I went to have a service recall performed on a Subaru Outback that I bought used from a different dealership. I had driven it for 4 years and loved it. However, I had been watching ads for the Ascent and wanted to see in person. I poked around the lot and not one salesperson approached. Finally, I walked up to counter and asked to test drive. It was then that Pete got up and offered to assist. I needed time to think my purchase through as I had not had a payment for several years. I asked to get the loan processed pre-approved so I could decide if I really wanted to take the plunge. He helped me crunch numbers and had the finance person working. The next week, I made the trip back to University Subaru to pick up my new Ascent. Pete made sure to cover ALL the details! Alot changes in the technology of a car in an 8 year span. Was a great experience even wearing a mask.

I bought my vehicle here but thats not what this review is about. I recently had my drivers side window smashed out and brought the car back to the shop here to replace the window. It was a smidge more expensive than going through safelite but I wanted to support this local business. They installed it and dropped the car back off. Once back to me, I realized quickly that they didnt vaccum the broken glass out of the back seat or the inside of the door! Imagine my surprise when I called them back to finish the job and the service department manager refused to help me! After spending almost 500 dollars to repair the window I was told that they dont have a vacuum cleaner nor do they have the special tool required to get into the door panel! Frustrating to say the least. I thought I had a good relationship established with this dealership but they definitely lost a customer with me.

Excellent experience at University Subaru! Mr. Nixon worked with me to get the extras I wanted, like contacting a local trailer dealership to install a towing hitch, at half the cost I’d priced elsewhere. Gave me a really good deal, threw in free mud flaps and delivery, which was a huge help to me, since my husband’s leg was broken and he couldn’t drive to go with me to pick it up. Taylor explained clearly all of the car’s features and controls upon delivery. Really happy with the whole buying experience.

From our first visit a couple months ago, Pete was not only very knowledgeable and professional, but also he honored our request to not be bombarded with tons of information. Pete only reached out with information that was pertinent to where we were at in the process. We spoke to numerous other dealerships (Subaru + others) throughout the state and had varying levels of experiences. Pete and others at University Subaru consistently provided good service that ultimately made us want to work with them. Also, J.R. made the paperwork process seamless and efficient. We would highly recommend University Subaru!

I went here 2 years ago with the intention of buying. The salesman tried to talk me into a cheaper, higher mileage vehicle, with lots of body damage inside and out, simply because it was under my loan amount. When I asked about the multiple gouges in the interior, I was harshly told, Well, Suburu owners have dogs.I mean, I also have dogs, but that doesnt mean Ill spend 19k on a vehicle with bite marks all over the interior as well as a big rusty dent in the hood.I was wanting a vehicle slightly over the loan amount I had previously secured, and he wouldnt even talk to me about it, other than to say that they paid 2k more than they were asking for it, so they were already taking a loss with the price they had on it. That was obviously a lie. No one would sell a used car for 21k, when they paid 23k for it. So I went across town and spent 22k on a completely different vehicle.

Great to deal with. Highly recommend them!

Had side moldings put onExcellent job and very professional and fast. Thank you University Subaru

If you ask any, any questions about a vehicle they WILL belittle you. I’m sorry, I thought a customer relies on a ‘professional’ for information. Not this establishment! Buyer beware!

Tried to buy a 2020 Outback a few months ago. They did not have one on the lot, which I understand because 2021’s were out by then. The salesman said he found the last one in the region but took hours to respond and after 2 days of trying to figure something out I eventually called a St. Louis one and ended up buying that same car from them later that day.Then, in the last few weeks we tried to buy a roof cargo holder, ordered one on the website because it said University Suburu had one in stock. The next day we get a call from the Suburu parts person apologizing and saying that he had put it in wrong and they didn’t have it. We explained that we had a trip coming up and needed it soon so we would just cancel the order and order from somewhere else. The parts guy said he could get it here by the time we needed for an extra shipping cost. We declined and said we wouldn’t pay the cost but if they could get it here before our vacation we would still buy from them. They said they could make arrangements and have it here by the 22nd of December, our trip being on the 28th of December. We called today, the 22nd of December, and they said it would be in next month.We do not plan to do any more business here.Update: Received a call the morning after this that they found one in stock now and we can pick it up whenever.

It was easy. All was as promised. They did not try to talk me into more expensive models. They did the right thing for me. As a female, I appreciate being able to trust that they cared about me and what I wanted, rather than what they could talk me into. Highly recommend!

First visit to University Subaru. We moved to the area about a year ago and needed a more convenient dealer. Outstanding first impression. I do basic maintenance on our Forester, but its good to know that I can get expert service, for things like the alignment, that Wade did. Amanda, the service representative, was very pleasant and informative, and the guy (sorry, I didnt catch your name) at check-in was helpful and pleasant, also.

The service department is professional and quick. I had some questions about maintenance for my Subaru. They talked to me to help me ensure my car stayed in good working order. I got my car in within a couple of days and it was ready on time.

University Subaru is ahhh-MAZE-ing!!! Pete and JR are so professional, friendly, and customer oriented that youll ask yourself why you didnt come here sooner!!!! They worked their butts off to get us into a beauty! THANKS GUYS!!!!!!!!!!

No pressure, fair offers, absolute fidelity to the advertised incentives, and an exceptionally smooth buying experience. Every person I dealt with was cordial and professional.

Such a great experience from start to finish. I usually DREAD going to car dealerships, but all of my I interactions with University Subaru have been a pleasure. Before buying a new car with them, I initially came in to look at various models and didn’t end up purchasing until almost a year later, but I wasn’t hounded with calls and emails in the meantime, pressuring me to buy. When I did make the purchase, every aspect was smooth and hassle free, without all of the heavy handed sales tactics—such a relief! My husband sat in for some of the process, and he was amazed at how differently things were handled here than at another local dealership he’d recently shopped at, so he’s now a University Subaru convert too. ;) Seriously, great people, great cars—do yourself a favor and skip the other dealerships!

This has been one of the best car buying experiences that I have had. I drove 2 1/2 hours to Columbia to look at purchasing a used Prius on their lot. I called a few days beforehand to ask questions. Brian answered every one of my questions and concerns. They held the vehicle for me. Once I arrived in the dealership, they answered my questions and made the process very smooth. JR was the first finance person that I felt at ease with and did not feel pressured. I would highly recommend anyone looking for a new or used car to check out University Subaru.

There’s a reason you see 5 star ratings all the way down. These guys are very professional, all the way from sales to finance. I recommend stopping in even if Subaru isn’t at the top of your list, as it initially was low on mine but here I am with a new Subaru.*Ask for Keith* to be your salesman - his knowledge of the features on these vehicles is comprehensive and I never felt even slightly pressured to make a move. By far the most professional salesman I worked with in this town (having dealt with ~10). Also, I came in and out several times to try out different vehicles and he was always patient with my picky and indecisive perspective when it comes to big purchases.On the financial side, Richard gave me a good deal on my trade in - and it wasn’t even a Subaru (but was well-maintained and problem). JR in finance offers the extended warranty at a much cheaper price than some other dealerships.Genuinely impressed with the whole experience! University Subaru is a class act.

Closed on a car after work yesterday. Thanks to Keith and JR it was the easiest car buying experience I’ve ever had.

The body shop did a terrific job with my car after a collision. Staff was very friendly and professional and the car looks as good as new. Also they fixed the car in three days....awesome!

Great Place to buy your next vehicle. Good Sales man and great F & I guy named JR....

Highly recommend. I have had all of my vehicles services here over the last 7 years. They have done everything from simple oil changes to collision repairs. Always a great atmosphere with friendly faces.

Love it I couldnt be more than please with University Subuaru especially with the people that works there I do recommend them as my body shop

Amanda, our service tech, was wonderful! She let us know what was going on, explained the problems, kept us updated on the progress, and checked on us several times to make sure we were doing ok while waiting. The work was completed quickly, considering that I asked for several things to be done today while I was there (I live out of town).Also, seeing the owner and Buddy the Wonder Dog made the wait fun, too.

Ordered the fully equipped Ascent which arrived earlier than anticipated. This dealer places a high value on the customers time. Made 3 contacts and each time was out the door in around an hour. The Subaru lineup sells itself when you consider the comfort and safety features of each model.Visited at least 5 other dealerships in Columbia and University Subaru was by far the easiest group of people to deal with from beginning to end.

They continue to wow! My husband and I have been Subaru fans for over a decade. Today, my Tribeca started having issues. While its still be diagnosed, they gave me a loaner and want to test the car for at least 3 days to be sure its safe for me to drive. Nan, Ben, Meredith and all of Dave and Dans team never cease to amaze me with how much they care about the Subaru brand and their customers. Fingers crossed its an easy fix!

Very honest and helpful staff. From the moment we drove onto the property we were offered help and met with sincerity. We needed locking lug nuts and as we were putting them on my car, someone from the service department came out and checked the torque on all four tires. I would recommend servicing your car here whenever needed. Thank you guys!

The people are very friendly and knowledgeable. But when I made a offer on a used vehicle and remind you it was just a offer. I was told HELL NO. Thats not the way a customer should be talk spoken too.

We appreciated the salesman (KAM) and finance guy (JR) who helped us purchase our pre-owned minivan. We were especially thankful for JRs professionalism in dealing with a challenging customer service rep from our own credit union. He was patient and kind and made sure we knew that it was going to work out fine. We had driven 2 hours to check out the vehicle, loved it, and didnt want to go home without it! Thank you, University Subaru team!

I was on a road trip and had an issue with my parking break that I feared might be a safety issue. Instead of giving the standard, Bring it in, and well charge you $120 just to look at it, Amanda actually talked to me like she cared, we discussed the symptoms, and she was able to reassure me that it probably wasnt a risk. I stopped in anyway just to be safe. Very happy with that experience!

The Best spot for a car 🚗

I very highly recommend University Subaru. We were in Columbia visiting from Iowa and my car broke down on New Year’s Eve. They let me come in right before close, diagnosed the problem and gave us an INCREDIBLE deal on a new catalytic converter. They made us feel super welcome and communicated throughout the whole process. I’m so grateful to them and definitely recommend them as a trustworthy place to get your Subaru worked on. They won’t jerk you around with prices or unnecessary fixes.

In my experience-especially with the body shop-Kyle and Stuart have been exceptional. They are the the epitome of what top service should be. There personalized caring for me is exactly what I hoped for since I moved away from a large metropolitan business environment. Its because of this that I will seek this same when I look to find a new Subaru in the future. I love, since Ive moved back to Missouri, two years ago, to find honest caring individuals. I give Univesity Subaru 5 Stars! Thank you.

Great service and support with really friendly and straightforward staff. I worked with Pete Rice and he did a fantastic job setting me up with a vehicle and helping with logistics. I would definitely recommend this place to anyone looking to buy or service a car!

Just paying for a fender bender, not of my doing. The guy that helped us was SUPER friendly. Wish I could remember his name. Very helpful. thanks guy!!!

Outstanding service and great price.

Great overall car buying experience. Friendly and knowledgeable staff. University Subaru listened to our needs. There were no hidden or pushy sales gimmicks to sell us options we didnt want or need. Our 2018 Forester was clean and ready when we arrived to pick it up. The paper work process went quick and simple. Our salesman went over the vehicle and assisted with any questions we had. Best car buying experience Ive had. Thank you University Subaru.

My wife recently purchased a new Subaru from the extremely helpful staff of University Subaru. She explained what she wanted in her new Subaru and was amazed at how helpful and transparent the staff were throughout the entire buying experience. The entire staff played a part in her purchase, from her excellent salesman Jason to the finance manager JR even the general manager Richard all combined to ensure her buying experience was second to none. Thank you to the entire staff

These guys are great! Showplace floor so inviting. Customer relations 2nd to none. COMO loves!!!

Definitely not what I expected from a car dealership! Totally personable, and there was zero pressure to buy. Never once felt judged for not wanting to spend a ton of money. Even the checking out part was super straight forward and concise. They told us the price, and thats what it was. They did not tack on cleaning fees or service charges or even delivery fees. Will definitely only be buying from them in the future.

Best experience buying a car that I could expect. I knew what I wanted and assumed I would be led down a familiar path. I was completely wrong. From meeting Taylor to signing the final papers, no more then an hour could have passed. As if the typical Subaru ownership loyalty wasn’t enough, Columbia Subaru has my loyalty on customer service alone. Top to bottom best automotive dealer around.

Troy is one of the best mechanics there. Supper happy with his work

I purchased my Subaru in 2005 from a dealership in WI. It was the first new car I purchased on my own. That dealership had excellent service so I was concerned whether I would find this one to be equal. I have had only good experiences with them at this point. I have loved my Subaru Legacy sedan and hope to have Subaru again when it is time to get a new car. I hope I will have the same feelings when the time comes.

Best. Dealership. Ever.I can honestly say that University Subaru is amazing to work with as I just bought my car from them today. I went to two other bigger dealerships in town and left each dissatisfied. Walking into University Subaru was the best decision I could have made and Im sad that I wasted my time at the other places. The service you receive at University Subaru is exceptional. They dont hassle you and they are up front and honest. The sales guys dont talk numbers with you, they are there strictly to show you cars and find the right car for you. Its unlike any other dealership Ive been to. You arent there for hours waiting to haggle for a price, its quick and painless. I would highly recommend working with Ben in sales! He was awesome to work with as he is extremely knowledgable and fun spirited! I worked with Richard to talk numbers and he was great and very patient with me!! JR did my financing/paperwork and it was a breeze! I literally cannot say one negative thing about my experiences with University Subaru!!!

Bought my Forester there in 2018, and continue to get serviced there. Every single experience I have had is pleasant, and I appreciate their straightforwardness. Great job University Subaru, youre setting the bar!

One of the best places to buy a vehicle from, I have never had a single issue with anything here. J.R. in finance is probably the most honest guy Ive spoken to about financing ever. Fantastic place.

Just bought my 4th vehicle from them. JR makes it easy with paperwork also.

They go above and beyond to take care of their customers! I will never own another car, ever again. Im a Subaru owner for life now, thanks to the care I get at Subaru

Tied the one in Springfield mo, and they were a bunch of vultures. University subaru was a very pleasant experience in buying a car. No pressure, had no problem with us calling other dealers for price. Even encouraged it. Long drive for us, but for what we saved, and the staff. Will buy again.

Awesome. Got my Legacy. Told them what I could afford and they showed me several options all within my price range. Legacy was just under monthly allowance. They work hard for you.

Make your next car a Subaru. Buy it here. Customer service is excellent. Ive purchased 2 in the last 7 years. My newest February 28 2018. A new 2018 Forester the best.

Very happy with our car buying experience. Todd Bolin was a genuine and friendly sales rep. We are very excited to drive our new Outback. After doing a ton of research for our new car purchase, we felt safety was our number one priority and so the Subaru was naturally our first choice. Thank you University Subaru for all of your help and patience, we would definitely recommend you to anyone.

Taylor Nixon our Sales Consultant did a very good job showing us the equipment on our new Subaru Outback. No high pressure. Just a very good place to buy your next vehicle. Michael & Marlene Rowe 9/24/18

Overall great experience! Sales team was low pressure and easy going. Transaction went smooth and they didnt try to drastically overcharge like some other car dealers do.The service team is always informative and professional!

I bought a 2015 Subaru Legacy from University in July 2015. I didnt know much about Subaru in general but everybody there was extremely nice and not pushy at all. Part of the reason I wanted to buy there was because they werent pushy. I worked with Brooks, great guy and he answered any of our questions. Since owning the car in the past week weve had our side view mirror cracked and windshield crack. They took care of the side view mirror and the windshield fast and easy. Pretty sure the windshield was cracked from a rock and they made it to where it was covered under the warranty. If I have to buy another vehicle, itd be from these guys hands down.

Always great to stop in. They were very helpful when I bought my Crosstrek and seemed more interested in helping me find a vehicle that would fit my needs rather than just making another sale. After sale service has been excellent.

This was the most pleasant car-buying experience that I have had. The salesman was helpful and informative, I didnt feel pressured, and I feel that the financing options were well-described. The salesman took the time to orient me to the vehicles features when I picked it up, which was a first for me.

I went in to test drive a subaru. They said they dont let people test drive cars unless they are close to buying. I had 6k ready to put down as the down payment. I was ready to drive it home that day. I went to St Louis to talk to a real salesperson. I love my new subaru. Im just glad I didnt get it in Columbia.

They did an excellent job on my brothers Nissan pick up .The staff was very friendly.thanks for the good work.

Literally the best experience buying a car I have ever had! I told them what I could do and they met it, no questions asked. I never felt that dreadful feeling that usually comes with the purchase of a vehicle. I am in love with my Subaru Outback😍

Oh my gosh Im not sure where to start. This was flat out the best experience Ive ever had buying a car.Everything from checking inventory online to calling to confirm availability.Then it turns out the car I wanted didnt have the options I was looking for. I thought I was back to square one.Then they called me back and had found a car with the options I desired.Now I didnt ask them to go out of their way and do this. They did it on their own. Without a commitment to buy or anything.I was impressed with the effort they put into trying to help me.I decided to go in and look at the cars on the lot.They had a pretty nice selection. I knew I wanted a legacy so I looked at several different colors and trim levels.Found one with all the options I wanted and the trim level I desired most.Got more for my trade in than what they told me it was worth on the phone. Even more than KBB said trade in value was.Also got a great price on the legacy. Less than what Carfax said people were paying for these in my area.Walked in took a test drive with a very knowledgeable salesman.Decided this was the car for us.Got into the finance office and couldnt have been more pleased with the service and results.This place is run the way I would want my business run. From the top down.The manager the salesman the finance officer even the mechanic and the detailer are all very good at what they do.Im going to say that they are a small business. They do things right and thats why they are selling cars.Three cars were sold in the short time we were there.How they manage to do this with the incredible efficiency that they do with what appeared to be a short staff can only be compared to a Chick-fil-A at lunch.Thanks to everyone at University Subaru.Ill enjoy my car for many years and when we are ready to replace the other two we own I know where Ill look first.If you are in the market for a new or used automobile you owe it to yourself to check them out.

Took my car to get fixed. As soon as I pulled out, problems were still there.

I just wanted to say that my wife and I are very pleased with the 2013 Subaru Forester we purchased from University Subaru in August of 2016 and to also comment on a recent service experience. We took out the used car warranty when we bought the car, which I usually think is a waste of money but we bought this time. After 15 months of owning we started hearing a clicking when we made a turn at slower speeds. A mechanic friend of mine told me he suspected CV shafts were the problem. When I called Ben in the service department he verified that the cv shafts were covered under our warranty and then proceeded to take excellent care of us by scheduling an appointment and providing us a very nice loaner vehicle while it was being fixed. This is a great dealership!