Absolutely disappointed with the service here. I got an ‘Extreme Car Wash’ done today and it felt like rain does a better cleaning job than what they did here. I can still see the dirt under the door handles and around my mirror. I’ve had my car washed before at many places and not one has disappointed me up to this extent. Safe to say I don’t think I’ll be going back again.

These guys absolutely know what they are doing. They are professional, up front, no-nonsense. I used to take my car to the dealer to do these services (oil change, inspection, tire rotation, regular milage based maintenance), so I was initially apprehensive. But I have been a REPEAT customer and always appreciate their candidness and their ability to quickly diagnose issues and have a conversation about prioritizing repairs etc. EXCELLENT business....you wont be disappointed.

I have used Columbia Auto Care 2 times so far and have had a very positive experience both times. They do not try and sell you or charge you for unnecessary repairs and get the job done within the time they specified. I will definitely continue using them!

This is a fantastic car wash. Ione just opened right next to where i work but refuse to leave. Everyone is friendly and they do a great job wiping down the car, wheels and tires. Customer for life.

The car wash is the best I have found. I drive from Silver Spring at least once a month for a good wash. It is a good value for a good quality car wash where you can see the soap. The folks drying the cars are smiling, which is worth the tip.

We use the car wash frequently and are so pleased with the quality of the wash and the outstanding workers who provide the service. Not only is the quality of their work outstanding, but the workers actually seem to care about the customer and the work they are doing. Keep up the good work.

I love the people who dry my car…. They are so nice!!! All the best for them… thank you guys for all your help

The car wash did a great job my cleaning my car, the wipe down crew was professional, and the unlimited use of the vacuum was really nice. Will definitely go back again

Mr. Moses Went beyond excellent service and was so transparent on all the services and repairs done! He even recommended several needed maintenace tips to possibly prevent repairs, and hey he gave a free car wash what more can you ask for? 🤗❗️ 👍😉 . I’m a very satisfied customer and have already recommended the shop to few friends and family members❗️This is now my go to place for all my car needs!Roy Lacson

Good Value Car Wash. The guys do a great job of hand drying my cars. I have used them often and would recommend.

I get car washes here regularly and am always more than pleased with the excellent quality of the drive-through wash and thorough air drying.

I am new to the area and had just registered my car. Needed an inspection for the DMV, so I saw on Nextdoor that this location had good reviews. I also saw they had a coupon, even better! I made an appointment, they were ready fir me when I arrived and were professional and educational at the same time. I appreciate their help, and highly recommend this business. I also saw how they interacted with other customers, and they were fun to watch. They’re fantastic at service and explanations.

Got a state inspection done. It was done quickly and with very friendly service. Great place.

Great car wash! Awesome prices. I am never disappointed!

Services and prices were about what you would expect for an independent auto shop. Their customer service could be improved. But overall I was pleased with their work

Great team that cares about making you happy. My car was towed there and my engine seized up and stopped working. The my brought this to my attention and it turned out to be a warranty issue. Long story short I have a new engine and I am loving life. There is so much more I would love to do with $4000, than to spend it on a new engine! Thanks guys!

Always enjoy taking my vehicles to the Columbia Auto Care & Car Wash. You can have many types of services performed. They are all good and the workers do a good job protecting your vehicle during the process and then detailing it/drying it off right after it is washed. There are vacuums available to use for free after your exterior is cared for. I am sure they do a great job too if your car needs anything repaired mechanically. I definitely would recommend this place!

These guys are very professional. They had an opportunity to charge me for an oil change and they didnt. Honesty comes to my mind. I have two cars and I will bringing both to this service center.

I have been a loyal customer for the past 8 years. I love this shop and you would too. This shop is in my opinion the most helpful auto shop I have ever been to hands down. The friendliest group of individuals who are there to REALLY help you get back on the road. They offer so much to their customers its ridiculous. I always drive away knowing the work theyve done is more than good.

Best car wash around! I love the towel dry and tire shine!!

I has two time both not clean at all you must checking car wash machine.must need to more time of cleaning and more clean water. anyway your staff dont care of that they just dry. dont waste money

Needed all brakes replaced an system flushed out! They did a great job! Price was accurate! They always are very sweet!

Being new to the state/area and I havent found a home to get all my automotive services done, so I gave Columbia Auto Car &Car Wash a shot. I was able to get my vehicle in WITHOUT a scheduled appointment. The oil change service was reasonably priced and they actually finished ahead of the time quoted.I give Columbia Auto Care & Car Wash a solid ⭐⭐⭐⭐!To have received a 5 ⭐ rating they would have to have WOWd me by going a little beyond the level of customer service expected.

Got a puncture in my tire, barely made it to the gas station to find out they were closing. Tommy did me a huge favor and took my car in anyway. EZ checked it and immediately found the leak. Him and Trevor fixed it and got me out in less than 5 minutes!! Saved me from having to leave my car somewhere stranded. Thank you guys SO much!! -Erica

I like Columbia Auto Care’s comprehensive approach to diagnosing and servicing my car. The staff give fair recommendations. They provide warranties on the work they do. Happy with the company and service. They may throw in a voucher for a free car wash, too. Thank you for your service, Columbia Auto Care!

Courteous, professional. I have 2011 BMW 3281x not easy to find goodreasonably price techs. They called me twice - first to provide initial assessment and then to advise as to the solution. Price fair and work completed as promised.

This is the only Car Wash in the area I go to. Between the friendly people, free vacuuming, and cleanliness of my car after, I have always had a great experience here. Also, special shoutout to the employee who noticed an unsecured piece of a gasket hanging off my car and helped me fix it. Would recommend this place!

Awesome service ever employee was patient, helpful and knowledgeable.

Just recently moved into the area and needed a state vehicle inspection done. Called the number listed on Google and got an appointment in less than 48 hours later. At the day of, the office called to remind me of the appointment and they finished everything way less than the time they estimated. Definitely will return for anything I need for my vehicle at this location.

I was pleased with the efficiency of the company. The person at the desk was professional and found my previous record. I was serviced immediately. I am a long time customer--I have a 1995 Toyota Avalon.

5 STAR REVIEW Re: Columbia Auto Care & Car Wash (Columbia, MD 21044):The management, auto mechanics, car wash team, and customer service staff are 100% stacked with outstanding, incredibly respectful experts! Columbia Auto Care has been the *only* place I’ve taken my car for any maintenance, new tires, any/all issues at all (and there have been a few odd ones for sure!) for 10-plus years! These folks have provided unwavering, stellar service from day one! They have consistently wowed me by treating me like a truly valued customer by going above and beyond for me and my family for many, many years! If you’re looking to support a local business in Howard County, Columbia, MD, for your car care, this is absolutely the place – they’ll take care of major issues and the small ones… Columbia Auto Care & Car Wash does it all! From outstanding maintenance, repairs, new tires… to providing, car detailing/washing, installing top of the line windshield wipers, dealing with side-view mirror hornet’s nests, spot checking low tire pressure, battery recharging, etc…. all the while giving you every discount they can before giving you a *very reasonable* bill for their service! 5 STARS across the board!

My first time having my car worked on there. I just got an oil change they did tell me about other things that they found. That I need to get worked on that was good so I gave them thre stars for now. Ill be coming back.

This place has saved me twice from my car issues. I have been looking for a reliable mechanic that I can always bring my car to and my search is finally over. I do not choose this place simply because it is walking distance from where I live, but because their professionalism is second to none. Tommy kept me updated on my cars status and made sure it was done in a timely fashion. I appreciate the effort they put into making sure my car is in the best condition it needs to be.

Love taking my car to get a good wash and detail! The staff is super friendly, fast and thorough.

The car wash and EVERYBODY there is exceptionally nice and caring...The store is always clean and they are well stocked..They truly care here and the Ppl at the carwash is absolutely the best.

Management is great here! Had a very minor issue but the management/owner quickly addressed it by going over and beyond. Also, the owner appears to really take care of his employees which adds to why this is a great business to support, in addition to being quick and competent. I made an safety inspection appointment online and the staff quickly got back to me with an appointment time. (Just knocking off one star as the price for the service I needed to get my vehicle up to passing standard were on the higher side.) I recommend CCC and will return! Support Small Business!

Great food and view of Erie Canal?

I usually get a pack of Groupons in the spring because my car gets very dirty due to the sand and salt from the winter. They do a great job prepping the car, then the machine does the washing, then a hand towel dry and wheel dressing (which sort of forces me to tip a few bucks but thats fine). Car looks great afterwards. I just learned about the free self-vacuum. What a great value.

I had a very good experience at Columbia Auto. The guy at the desk was nice and informative. I was very pleased with the whole experience. Its a little bit of a drive for me but I will be back.

Update 4/10/21: I have to repeat my first entry! You really can’t ask for a better place. Car wash, great mechanics, and pizza! I had a surprise flat and they took care of me and are dog-friendly. Will definitely return for future services. A+

Went to Columbia Auto Care to get my tire plugged. The staff was very professional and were able to plug my tire in 15 min. They also charged me a discounted rate since they didn’t have to take the tire off. Will use them again if I have any future service needs.

I was stranded in Columbia today due to car trouble and Columbia Auto Care came through for me - excellent, quick service. I especially appreciated their kindness and professionalism. Highly recommend!

Very professional. Confirmed appointment in the morning the day of, ready to start at the time of the appointment, gave me a reasonable time estimate for the work, and was ready @ the exact time he promised...amazing!

The staff is money hungry here. I had no problems wrong with my vehicle and overheard the receptionist telling the technician to “just find something wrong.” They found that my front mount was cracked but when I asked to visually see the cracks (which is the law) the technician refused stating “its too much work.” TO DO HIS JOB?! Then offered to call the police as a witness for no reason. After I held him account he eventually passed my vehicle inspection under the premise I buy a new tired from them for $180. NEVER WILL I EVER AGAIN...

My car battery died just as I was about to leave the Gas Station. I went into the Auto Care office and told them what happened. One of the Representatives quickly got up and offered to help me. In less than 30 minutes I had a new battery in my car. Awesome service and they all were very professional....

Beware of this company, tech looked at my car for detailing an have me a price, then later called me back with another price#$ 200. More than was quoted. I requested my money back & waiting to see how long that will take.

Trevor and the shop were proactive and honest about our needed repair.

There was a lot of issues going on with my vehicle that I wanted to cry. Everyone in Maryland was very expensive and driving back to Minnesota was not an option... the dealership wanted over 5k for leaking gaskets and other repairs. They said they need to charge for flat inspection rate, but if I go with them they would waive fee towards total bill if I went with them. I wanted an estimate prior and know they needed to look at it ... but if their prices werent cheaper I didnt want to keep bringing it to auto repair shops. They looked at prices dealership stated and guaranteed prices would be lower, which of course I went with them and they were. They got done before week was up working hard on getting my car to me as quick as they could with gaskets leaking and tearing apart engine definitely no easy task for anyone. They knew I couldnt afford over a 5K expense, not going without a car for a long time (have two kids), and gave me a very fair price. When I drove the car it felt like the day I drove the vehicle after my husband had given it to me when he bought a newer vehicle for himself (since I got rid of my 2007 4Runner too many repairs couldnt keep and gasoline was not cheap to buy for it).

I love this place! You cant beat the unlimited membership. I love how they towel dry and tire shine after each wash!!!

I had a state inspection. There did an amazing job communicating and it was done in a timely manner.

The business I used to perform car repairs has closed. I needed a tire repair service, so I performed a search on internet looking for a repair shop. I came across Columbia Auto Care & Car Wash with a better than 4-star rating. I am happy to say that the customer service and quality repair lived up to the rating.

The guys here did a great job communicating the issues they found with my vehicle as well as completing the repairs I needed that day. I appreciate the work they did and will have them complete the rest of the work I need done.

Went for a state inspection. Very detailed feedback. Kind and courteous service.

My wife overheated right in front of the place and the mechanic really made sure we got the right part and engine at the best deal for our car. They were very communicative and professional. Also a lot quicker than expected and helpful to our unique situation. Thanks a lot!

They have been servicing my vehicles since 2012 and I trust them that the work will always be done right the first time.Trevor and his staff are always friendly, honest and professional. They treat me like a friend apart of their team.They offer great value and work with you.Yes, I would recommend them.

I feel comfortable taking my car there. 2nd time going. Staff is friendly and helpful.

Very informative about what repairs are needed. Patient and friendly, thumbs up guys!!!👍🏾😁

They took great care of my car. Needed an oil change and it was done super fast. They even tossed in a complimentary car wash and vacuuming because I having a bad day. Thanks Tommy and the rest of the team. I’m a customer for life after the customer service I received there.

Great service and a very positive experience! I initially stopped in for an oil change, however, Tommy the store Manager, took me back and suggested that I have a few other repairs done. I was very appreciative of the honest and detailed recommendations. Later, I had my brakes and fluid changed, and was very pleased with their quick and proficient work. The staff members were all super friendly and professional. I highly recommend this shop!

Great experience. Tommy walked me out to my vehicle and explained why I needed my brakes done. He was polite and professional. My vehicle was complete and ready for pick up in a only a few hours. I will be returning for routine car maintenance!

I am very pleased with the service I received at Columbia Auto Care. They went above and beyond as far as professionalism, not to mention kindness! I was traveling out of state and they made sure I had my vehicle back quickly and made sure I had a rental for the short time I needed it. Thank you all so much for all that you do! Your service and time are greatly appreciated!

I’ve been to many Machanic’s in my day, finding it extremely rare to have a trusted Machanic who is looking out for my best interest. Columbia auto care is hands down the best Machanic shop in Maryland! They are quick, honest, and fair and they don’t try to rip you off! They only fix what needs fixing and they have the best rates in town. I got a second quote from these guys and they saved me from being scammed by another shop! They have secured my business for a lifetime I refuse to take my car else where!

Went to obtain a state inspection. Had a great experience with the representatives at the counter. Very courteous.

Unprofessional, rude. Apparently thinks it’s a privledge to bring them your buisness. Came in asking about plugging a tire. Guy at a desk starts asking for address, number, name. Then proceeds to tell me to leave keys in vehicle and THEN ask which tire it is, I say right rear. (Not one time did he give a price for this service.) After I told him which tire; he then asks if the tire is on or off the vehicle... really?!? That told me all I needed to know. There are far too many places to give your money to. They need to rethink who the first person a customer interacts with is.

They were fast, easy and did a very good job.

I arrived 10 minutes after they closed but the owner Trevor still offered to look at my car so I wouldn’t be without it during the holiday weekend. He was able to quickly repair my tire and even topped my car off with oil at no extra charge (and without my asking). Very friendly staff, very fast!

Great experience with Columbia Auto Care! This was our first time getting a vehicle inspection in Maryland and Tommy and crew were knowledgeable and professional. Tommy walked us through the process and what we could expect.My husband and I appreciate great service and we certainly got that. The cherry on the cake was picking up a washed and vacuumed car which we weren’t expecting. Never experienced that before! Lots of amazing firsts with these folks! Thank you! What a great start to 2020!!! 👌🏽😃

Best car wash in Columbia area

Always appreciate the hard work and friendliness of the car wash staff

I had a quick and easy experience after waking up to a nail in one of my back tires. Nick was informative, polite and helped me with every step- I could not have asked for a more. He ordered the correct tires for my car, had them expressed shipped so I could make it to work on time! Thank you so much! Will deff recommend

I had a flat tire (nail), and had a good WSU’s to go home, and they fixed it very quickly. Staff very nice and professional.

Ive been taking all my vehicles there for years. Whether its brakes, oil changes or new tires they always do a great job. Their service is quick and reliable plus my cars always look great. Friendly and knowledgeable staff who go the extra mile. I would strongly recommend them.

Very helpful customer service - honest group of straight shooters who have the customers best interest at heart. Fast reliable service station who does great work. Wouldn’t take my car anywhere else!

Tommy did a an excellent job of explaining the repairs that he thought were necessary to get my truck back in perfect running condition.

I never feel as if Im being taken advantage of here. Their prices are fair and they do a great job.

I have never had anything but wonderful service at Columbia Exxon. Everyone is friendly, respectful and competent in explaining the needs of my car. Service is done in a very efficient manner and prices are quite fair. I highly recommend Columbia Exxon.

My family has been coming here for 10+ years best place around for repairs and car washes!

Great service. Short wait.

Disappointed they no longer offer interior cleaning due to covid. Exterior wash was ok.

Hands down the best place to ever get a Mobil 1 oil change! Keep up the great work!

Brought in a 2019 pacifica for inspection with only 22K miles. Inspector failed the vehicle due to vibration during the road test. Noted rear rotors need replacement but the measurements in the report dont indicate a problem with the rotors. Im told a micrometer will reveal damaged rotor which should be in the final report. Also the tech had problems with the folded rear seat and said it was not functioning. Removed a small mat that was on the seat back and it opened several times without issue. I cant feel the vibration described by the inspector. Going to have the test done at another site after having the dealer verify the condition of the rotors.

Car wash always on point and do great job in auto repairs too thanks

I recently took my car in for rotors and pads after being given an inflated estimate elsewhere. I spoke with one of the owners, Trevor, directly and he took great care of me and my car. The work was done thoroughly, quickly, and for a much better price. I will absolutely be coming back.

Its rare these days to find a shop that you can trust. The owner definitely cares about his employees and customers

Recently took my car into Columbia Auto Care for a on going issue that was not resolved from 3 previous visits at a different garage. Trevor was able to diagnose and resolve the issue quickly and at a great price! On top of that, customer service was fantastic and I will certainly be coming back.

They are good employees work there, I was there for my Camry front tire puncture and they gave me ready my car on 30 min

As an owner of an older model car Columbia Auto Care helps to keep me mobile and to reach my goal of 200,000.miles!

Ive been coming regularly to this service center for the last several years because they ALWAYS do fast, friendly and most importantly, excellent work on my car. Whether its a state inspection, new tires, oil changes, belt and brake replacements, car washes and details, these guys are awesome! This is the only place I take my car to!P.s., As a woman, it is comforting to know that I can trust the work being done.

I’ve been going to Columbia Auto Care for years. They’re dedication to quality and service is unparalleled. I highly recommend them!

This auto shop has been excellent for the upkeep of my 2013 F150. Recently during a visit to have my oil changed, my mechanic Tommy pointed out that the cab of my truck hadnt been properly reattached to the frame after body work was done to repair damage from an accident. Obviously I am very thankful for Tommys observation! Knowing the staff is that observant during a normal oil change is just one of the reasons I trust this shop with my truck.

My daughter took her car here for an inspection. They found 7 items that needed to be repaired at a cost of over $2,000. When my husband saw the estimate, he was wary of several of the items that were listed. Not feeling confident, we decided to get the car inspected at another facility. I asked around and got high recommendations for another auto shop, a family owned auto repair place that has been in business for generations. They inspected the car and found only 3 items to be repaired. So one has to wonder if Columbia Auto Care saw a young woman walk through the door and saw dollar signs. I’m so happy we decided to pay for a second inspection and was able to save my daughter over $1,000 at a more trustworthy shop. One has to wonder if the mechanics here get paid on commission. I have no idea. Buyer beware!

I went in for a State of Maryland inspection on my vehicle. I am pleased with the service and friendly customer service!!

I love this place. It’s a 1 stop shop for me. I can get my car fixed, detailed, get gas, and grab a slice of pizza. I never had that much convenience in an auto place before. Ask for Nick or Tommy.

The service was amazing. I was having an emergency and they were very understanding and timely! They had me up and running in no time!! Everyone is super friendly and helpful!!! Would definitely recommend them to anyone in need of car repair!!!

Better to wash it yourself and save $20 bucks. Guys who towel off the car are suspect and they often forget to armor all the tires. Plus the watered-down stuff the put on the tires comes right off as you drive away. Save your money and find a stall where you power wash it your self, etc.

Great customer service from car wash attendants.

Brought my truck in for an interior detail this week. Went to pick it up and it was nicer than the day I bought it. Great work guys, thank you so much.

They were wonderful from the moment I came in until my repair was complete

I had the best experience with Columbia Auto Care & Wash! I was a little nervous being a woman and not completely understanding what was wrong with my car however William was amazing. He explained everything and put my mind at ease. William and Jim communicated with me and my car was finished on time and it runs like a dream. Thank you Columbia Auto Care and Thank you William and Jim for taking such good care of me and my car!

Great place! Pizza shop excellent, car wash fantastic, repair shop top notch!