Even with the car market being crazy right now, every person I’ve interacted with at Columbia Honda over the past few years of purchasing multiple cars has been great. This time, Abdul helped me over the course of a few months and was incredibly helpful. Process was as quick and easy once I got there as it could be—and gave me a reasonable price for my trade in. I highly suggest purchasing your next car through them (and Abdul).

I schedule an appointment with TJ Mitchell to get an oil change and tire balance and rotation. The service department found that I also needed some addition recommend service since my Accord had over 57,000 miles. They took care of all the necessary updated my car needed.

Update: this issue was resolved: Thank you Abdul for your great customer service.I bought a vehicle and had a okay experience. I got the vehicle delivered and it appeared that the ceiling wasn’t detailed and the “cargo tray” or the large rubber mat that sits in the back was missing. This was shown in the picture and listed in the features. I asked about this and the sales person said he would call the place that handles the detail and came back with no luck. At this point no resolve has been satisfied.

I have been dealing with David Stringer. So far he has been great. Always returns phone calls when he cant answer them. His communication with us during this process has been beyond excellent. We havent seen our new car in person yet, though David has sent us pictures of it on the truck when it arrived at the dealership. He has made it a painless, easy experience buying a new car. I am having extras put on the car, they were ordered early and are ready to be put on the car now that it has arrived. Cant wait until Sat (it is now Thurs) to pick up our new car! Thank you David for being so great!

The Service Department at Columbia Honda consistently exceeds expectations. I have been using the pickup and drop off service without issue. The staff is attentive and interactive at every step. They make servicing your vehicle easy and I trust them.

Everything was fine. Terry gave me a pleasant ride and Phillip was very professional. The car riding smoothly.

Bought from Trent, stayed in budget, easy financing but the Sales Manager Mr. Miller is awesome! He helped understand my warranty options and closed the deal. The service dept was exceptional. Kept my appt, was fast, and didnt even know first maintenance on my used car was FREE! Nice extra perk they didnt even tell me about.

5 Stars again!!! Thank you David and Danny for making another car buying experience hassle and worry free. Always kind, professional and on point. We really appreciate you guys!!!

This place is phenomenal! Mickey is the guy to see! His customer service is top notch. He guided me through the process with ease and found exactly what I needed. Shelly made the financial end just as easy. This was my first experience with a dealership and it was certainly a positive one. Thank you!

I bought my first brand new Honda in 2016, recently traded it in for a new 2021. I have ALWAYS taken both cars to Columbia Honda for all routine service. I always go through Phillip Mitchell in the service department and he ALWAYS takes care of me and my cars needs. Always super helpful and fast. I highly recommend!!!

Service department is outstanding. Picked up my car from home, had brake service done and brought the car back in under 4 hours.

Great place to shop for your next honda or even your first honda,entire staff genuinely polite,kind ready to help you all the way, columbia Honda conveniently located right off the major interstate highway 🛣easy in easy out, so if you are realy need a new car,or even just thinking, I recommend come here and check out their brand new cars 🚗selection

The phone call to make the appointment was friendly, the appointment was based on my schedule rather than theirs and the reminder came through email the day before. The facilities were clean, waiting room was comfortable with several areas available. I dropped off my car and the check in and pick up were efficient and quick. Very good experience. I will continue to have my car serviced here in the future.

Always the best service for my 2014 Honda CRV. With 258,000 thousand miles on my car I trust Columbia as the most reliable and best service I could ever ask for. Thank you for all you do! Again, and again. the BEST!

Columbia Honda service dept is very reliable. Called when the car was ready, and was ready as promised.

TJ is the best! I appreciate his customer service and honesty with his information that he shares. He also figured out about the issue with my phone and the car! Even after spending a fair amount of money (needed new tires), I left the Honda place smiling. That is why I keep coming back and would not think of going elsewhere..

Needed an oil change before driving to Florida and TJ Mitchell made it happen! Though all appointments were booked, he worked me in and I was back home in an hour and fifteen minutes. Very pleased!

I hardly ever leave reviews...good or bad, but when I am moved to do so, there is clearly a motivation to do it. We drove from STL to Columbia Honda to purchase a used car, nothing special. I have to say, that was a remarkable customer experience. First off, Abdul Alhamzawi went out of his way to make us feel appreciated. Very thankful for that kindness. The dealership really thought about family interaction. There was a playroom for kids, treats, and to top it off a teddy bear to take home. Even for purchasing just a simple used vehicle, I was blown away by the kindness and thoughtfulness of everyone involved. Thank you for being great people. This is what the world needs more of. Cheers.

Just bought a 2021 CR-V Touring edition. Ive been to Columbia Honda a lot for service with my previous vehicle (a 2018 Odyssey). Not only did they make the trade-in process easy, they did the same for the purchase of the new vehicle... Easiest car buying experience ever, even though I had my kids with me -- thanks for entertaining them and being understanding! :)

Great online buying experience. Worked the deal over the phone and got the deal I wanted quickly. If you’re looking for a good price and friendly service, choose Columbia Honda. They are number one for a reason! I live in KC and the deal was worth the drive!

Always friendly staff, honest, and gets the job done. Its also an added bonus that I can have my car picked up and dropped off while Im at work.

Consistently great service, the only place I trust to do the job right. TJ is amazing- he truly cares for his customers and does high-quality honest work.

Our Sales Associate Angel and the Finance Director Mike were amazing! We told them what we could do and what we needed/wanted and they were able to work with us accordingly! We really appreciate the quick turn around, the polite and efficient work they provided.

Trent was great and so easy to work with! Definitely recommend Columbia Honda! We love our Honda’s!

We needed a new car unexpectedly, and Columbia Honda was excellent. David Stringer was a very straightforward and helpful salesperson. He helped me select the best choice in our price range with no games or haggling. We are very happy with our new-to-us car!

I have had 5 Pilots and won’t buy anything but Honda vehicles as long as I live here, because of the service department. Actually I really like everyone at this dealership from Danny (dealership manager) on down. I have had excellent service with every car and they are great people in every way. They make sure my car is safe and reliable to buzz all over the country

Very positive experience. My service was on time, done quickly and at a very reasonable price. The waiting area was clean and very pleasant and the staff was courteous. All in all, a job well done.

Easy, no pressure used car buying experience! I worked with Chase Anderson at Columbia Honda and had the best time I have ever had at a used car dealership. He showed us the features of the car (the Civic, a model we werent familiar with) and listened to what we were looking for. Mike in finance was quick and efficient. If you are looking for a friendly car sales professional who truly wants you to be happy with the car you buy, talk to Chase. Excited about our new-to-us car!

Columbia Honda completed my service on time. My service advisor kept me informed during the visit and was very professional and friendly. Columbia Honda will be my go-to dealership to keep my Passport in top condition.

This morning while I waited for the oil to get changed in my car, I had coffee, sat quietly listening to a podcast, and enjoyed a moment of peace. Once service was complete, a kind young man spoke to me about my cars overall maintenance. It was a great visit! Thank you :)

I had an oil change and bought new tires. This seemed to take a little longer than I thought it should.I had the wheels aligned as the tech recommended.Everything went great until my wife tried to get into the glove compartment. It wouldnt open. I called Honda and went back out. Although the techs were gone two of the intake gentlemen were able to fix it. That was a good thing since I had just recommended the Honda Service Department to my brother-in-law.I do appreciate your service.

Had a very good experience with Eric G there at Columbia Honda. He was very nice and friendly. Was not pushy or intimidating like some salesmen can be. He was very informative and knowledgeable about the car, and just let the car sell itself. He listened to all our concerns and did his best to give us the best possible deal he could! Walked away very happy customers!

We had an incredible experience here. Made the car buying process easy without gimmicks or pressure. Every staff person we met had a smile.

I just purchased my very first Honda. To say that the experience was amazing is an understatement! I have bought many new vehicles through other dealerships and I have never been as impressed as I was here. Mickey Sires might be the absolute most amazing Sales Professional I have ever met! He was patient, kind, listened and helped us find the perfect fit for our budget. I had a long list of vehicles that I wanted to see all over Columbia but I felt so welcomed and appreciated by him that we stayed right there. I highly recommend Columbia Honda and Mickey if you want to purchase a vehicle from someone who cares about their customers.Thank you again for such a positive experience!

Abdul was awesome, He made the process so quick and easy! I came in knowing exactly what I wanted and he helped me get with no BS! Walking away with my perfect truck, would definitely recommend going in and seeing him!

Tj Mitchell and I have worked together for years, starting back in 2012 when I bought my first new civic. For starters, Tj is a very good listener. He acknowledges your concerns and truly listens vs. placating you. This is so important being a female and when dealing with something as stressful as car issues. He has a great demeanor and a good aura about him. He needs a raise for sure! Tj, thank you for all youve done for me and my family over the years. I appreciate you and look forward to continuing services with you❤️

Just got my new used car today. Dennis Wood was fabulous! He and Travis Thatcher worked miracles and got me the used car Ive been dreaming about for ages and helped soothe my insecurities and nerves about the whole process. Absolutely would trust them for any future car purchases. Cant speak highly enough about them Thanks guys.

I was totally amazed at how smoothly the whole service experience went. I did not even have to step foot in the waiting area. Looking forward to having my car service here again!

Thanks so much! Had Pilot towed to dealership and wasnt expecting it to be looked at until the next Tuesday. This was a Thursday. Called me in a couple of hours and had fixed the problem and even taken care of a recall issue. Fantastic service!!

Brought in my Alfa Romeo Giulia to change a tire and they had me in and out of there same day. Amazing service. Took care of me better then the Alfa dealership.

Mike the finance director turned a bad situation into an amazing situation. Helped us trade in for 2 cars. My wife and I are very excited & happy to have Angels and Mikes help through the whole process. Will definitely recommend anyone to this place!

The Columbia Honda valet for service is fantastic, especially for busy people like me. The staff there is great too. I baby my Tacoma and, in true bougie fashion, always have it serviced at a dealership. I had been using another local dealership (I won’t name them, but do the math since I drive a Tacoma) and received repeated terrible customer service. The Columbia Honda team, on the other hand, has wowed me from start to finish.

The staff was friendly and helpful the waiting area was clean and overall good experience

My Finace and I went last week to look at trading in my car for something bigger. We go and we have been assigned someone different then who were supposed to meet with. We were really excited and had talked previously on what we wanted to see and how much more we wanted to spend. We get there and the car we wanted to look at isnt there which we had been told was there and then we couldnt see any of the cars. We were there for about 10 minutes and our sales person seemed like he didnt want to be there and didnt really want us and wasnt going to try and sell us a car. We understood that this might be because it was July 5th and that was okay. But we both knew we wouldnt be coming back.But he called us today (July 12th) and apologized for his service, which was nice. But dont use the excuse of not having time to prepare. My fiance and I have and currently work in an industry where you get handed a call and you have no time to prepare. You have to respond to the call. I understand its two different professions, but it didnt sit well. But we did like the place, it was clean and it took a lot to call us and apologize.

Everything went smoothly and everyone was friendly. I really appreciate the service at Honda

Everyone we work with at Columbia Honda has always been amazing. Nick Costanza has helped my wife and I purchase multiple vehicles, our Pilot makes the 3rd now. Doug Walker assisted Nick in our most recent purchase. Doug’s also a pleasure to work with, I would recommend him to anyone. The finance manager we worked with, Shelly Martin, was a delight to work with too, she definitely made the paperwork as hassle free as it can be.

I bought my car here and have it serviced here. I love Honda. Not only the quality car make, but also this dealership and service department. My saleswoman was so friendly and gave me lots of options and waited patiently for me to make my decisions. They were very up front with financing and the steps after buying a car. When I take it in for scheduled maintenance (dont ever need to take it in to get anything fixed cause its a Honda!), the staff is prompt and friendly. They always explain what is necessary for service, what is recommended, what options are on price and such, AND let me know when and what I will need to do in the future. I know when my tires and fluids and filters and everything will need maintenance so I know how to save for it. That is awesome for me as I dont always know what cars need or why so I ask a lot of questions and they always help! Plus, their waiting room is awesome and filled with snacks or you can take the courtesy shuttle back to work or home if its a longer fix. You get your car back clean and well-serviced at a well-explained and reasonable price.

Great service. Was able to get a loaner, so I could do my errands. Definitely recommend service here!

Bought my 2018 Kia forte from there and had an excellent experience with that so I thought Id go back and get my car serviced there. I went in to get an oil change and they did more than that. I got the oil changed, they rotated the tires, and gave me an overall health inspection of my car. I also had ripped off the plastic skid plate and had some plastic still hanging and they took care of that too. Everything was done in about and hour. The customer service I received was top notch. Best part of the whole thing? It was free this time. I guess since I bought the car there and it was the first time I took it there to be serviced they did it for free. Will definitely be going back again when I need something for the car

Service Advisor was very helpful and the service was fine. Calling to make an appointment and explain what was needed was really hard. Sign of the times--everyone is swamped post pandemic.

I always have a great experience at this dealership. Whether its getting service done on my vehicle or buying one. Every time I walk in I feel welcome and comfortable. I know that regardless of what I am there for, I am going to be treated with respect and provided with excellent customer service. I have bought my last 2 vehicles from Columbia Honda, and honestly wouldnt want to purchase a car anywhere else. They do what they can to get you where your budget is, and to help you get into the car that you want. :)

Outstanding service and the team goes well beyond their jobs!

T.J. always takes such good care of us! We seriously having nothing but great things to say about the Service department at Columbia Honda. I trust them and that means a lot to me! We come here to have all 3 of our cars serviced and it’s always a positive experience.

I recently moved to the area and needed sone routine maintenance done on my car. They were able to fit me in, they quoted me pretty accurately and while I waited for the work to be done, the advisor with whom I worked, Andrew, checked on me to make sure I was fine. Great experience! Will definitely be back!

Phillip is the best adviser. Makes me feel that my car is in good trustworthy hands. Thank you so much. Shuttle service superb.

Was given incorrect information about a problem I started suddenly having with my Honda info screen. Service manger/advisor, whatever he was, insisted I purchase an official Android Auto cable to connect my smartphone to Honda and advised to go to my carrier or Walmart to find one. He claimed the cable I was using was a third party cable and was not compatible. I went to my cellphone carrier and asked for an Android Auto cable for a specific brand smartphone and was was promptly laughed at. My carrier said there are only two kinds of cables,. Iphone and everything else, which is Android. All I needed was one which fit my particular phone...Android.Explained was told by Honda that a specific cable was needed.A quick internet search revealed a large number of Honda customers across the nation had or were having the same problem;. Suddenly losing An droid Auto, within the previous two weeks. Simple fix from other Honda owners involved removing the Android Auto app from the Honda info screen and reinstalling an updated app. Seems Honda had issued a software update which was not compatible with Android Auto but apparently failed to pass along that update to Honda Service Centers.After reinstalling new Android Auto app on my CR-V, it came right up, even using the so called third party cable I had been using for over two years. The advisor tried telling me cables just went bad for reasons he did not know, but to get a new specific cable and that would fix my problem, which of course it didnt. Thought likely that information about a software update might have been passed on to the Honda Service Center, or he could have at least offered to look up a Service Bulletin related to Honda Android Auto,which was not done. Very disappointed in Columbia Honda Service Center.

They wouldnt help me trade my vehicle so l could afford the payments the vehicle i have now the payments are to high l took a large cut in money so now iam in a bind cause wouldnt help me so lam very disapointed in honda dealer

TJ is always accommodating and great to work with.

By far the friendliest service department I have ever dealt with. Called them one afternoon for a safety recall on my 2001 CR-V they got me in next morning. From the moment I walked in the door staff were incredibly nice and helpful, when the mechanic was completed he took time to answer my questions and reassure me. I drove home happy and with peace of mind - job well done. Thank you to everyone!

Amazing customer service!! Dedicated, professional and personal. They have helped me in so many ways.Customer for life!!

This was my first experience with Columbia Honda. I went to look into buying a car and they had the best inventory on hand compared to other dealers. Marcus was extremely knowledgeable and answered all my questions patiently and made sure I was familiar with all the Passport has to offer. I highly recommend this dealership. I wouldnt hesitate to buy here again. First rate shopping experience!

Great place, very clean and friendly workers

Always a great experience going to honda to get my car serviced or to purchase a new car! The staff is kind and quick to please there customers, wail doing exceptional work. I have bought four cars from them now and will return for my next new one or services on my car I currently own!

Great service! Had my vehicle towed in on Sunday afternoon and had it back within 24 hours. Friendly and efficient!

Recently bought my first car at Honda Columbia and the buying experience was amazing/ My sales person, Angel, was very helpful and explained the differences between the cars I was looking at. The atmosphere was friendly and inviting and I highly recommend coming here if youre looking to buy a car!

We have purchased several vehicles from Dennis Woods at Columbia Honda and the process has always been very pleasant and quick. I would never go anywhere else!

Needed an oil change. They didnt have an appointment but said they would fit me in. I dropped off my car and they drove me back to work. They were fast and very polite!

I’ve had the pleasure of buying a car from Honda in Columbia last April. It was due to a severe hail storm in Jefferson City. The staff was more than welcoming, I felt like family. A staff in particular I worked with was Arthur Brown. Arthur was patient, kind, and very knowledgeable of the vehicles. I walked away with a brand new Honda HRV! Recently, I went in for an oil change and walked away with an upgraded Honda! Thanks to the tag team from the Amazing Arthur Brown and Lucas Bruno! You guys are outstanding! Thanks again for everything!!!!

I had a wonderful buying experience here and was treated respectfully from everyone. My salesman was Marcus Rainey. He was upbeat and professional, yet also easy going. If you’re looking for a great customer experience to go along with a great vehicle ask for Marcus!

I want to shout out to Mike Miller and Marcus for going above and beyond for me. I came 7 hours from the Memphis area to get a specific vehicle here and they made sure I was taken care of and on the road with everything I needed. Thanks yall!!!! :)

Columbia Honda has a five star service department. Their service advisors are the best !

I was nervous to buy a new car, but Ellie made the process really easy and comfortable. I felt like she cared about me and wanted to work together through the process. Great experience!

Really great place, nice coffee while waiting, and took less than one hour for inspection

Got a great deal at Columbia Honda and was treated very nicely. I highly reccomend the salesperson Angel Bui. He made the process extremely easy, made sure everything was to my standard and budget, and didnt pressure me into anything I didnt want.

Michael = Excellent salesperson.

I brought my CR-V to Columbia Honda for routine servicing. The staff were friendly and the waiting area was clean and comfortable. The service was performed quickly and was explained to me prior to being performed. Would definitely recommend them to others.

TJ went above and beyond to help me. He’s polite and knowledgeable! Great job TJ!

I have never had such friendly, professional service from a car dealership service department before. Fixed me right up. These guys are amazing, please dont change!

Excellent service, extremely helpful and super timely! Thank you!

Very respectful, but other places vacuum your car when you get your oil change

Typical car dealership, everyone is nice and friendly while theyre ripping you off, but once they have your money you are just an annoyance.After having a good experience with my car I went back to trade my wifes pilot in, my second experience went poorly. We still bought the vehicle and discovered they didnt clean it, repair the defects we agreed would be fixed, reduced the amount they gave us for our trade and the salesman was extremely rude and disrespectful to me while I took my remaining property from the old vehicle. I will not return to this dealership, my faith in Hondas has been waning for awhile, and this experience sealed it. I will travel to KC or elsewhere to trade my civic in, a Machens dealership will not make another dime from me.

Great place to buy a car! Doug Walker was great. He made everything as simple as possible and we will definitely go back to Columbia Honda the next time we are in the market for a new car.

Amazing service department! I always take my Odyssey here for any and all service issues. TJ is amazing to work with in the service department!! They treat customers like family!

When I arrived I let them know I had a schedule change and needed to get out faster than I had planned. They made it work! Thanks.

We were greeted with a smile and the service was done in a timely manner. Happy with the experiences at Columbia Honda.

Just bought our 2nd vehicle from here. Working with Eric K. & the rest of staff was a wonderful experience

We worked with Marcus and Travis at Columbia Honda. They were both phenomenal. They provided excellent service. We will be returning customers.

Oil change was done in less than 30 minutes. Well done!

As always great service and great people!

They were very quick and efficient, everyone I talked with was super nice, especially Michele! She was very helpful and sweet!

The best buying experience Ive ever had. I live in Saint Louis but decided to get a quote from Columbia Honda due to a friends recommendation. I immediately received a response from Matt and Jonathan. They were very straight forward. I inquired about a Honda Civic which they had in stock. I was greeted with a friendly response plus the bottom line quote. When I was ready to purchase they had everything setup and ready for me before coming into the dealership. KaRon even sent me a video of the car when I communicated that I was ready for purchase. Once I arrived at the dealer they did their best to get me in and out. No pressure with extended warranties or accessories. Only if your interested. I was amazed at their fast, friendly customer service oriented process. I cant think of any other place that made it this stress free. Definitely go here if you need a Honda!

Had great service at beginning then had a problem called Travis and he took care of my problem right away I left a happy customer and will come back to Columbia Honda

Employees were professional and pleasant. Work was done in a reasonable amount of time.

Always a great experience at Columbia Honda Service! I called Wednesday to schedule an emergency appointment. I arrived on time Thursday and situation was diagnosed and repaired and I was on my way within a hour of my arrival.

Second vehicle I bought here in the last 3 weeks. Arthur is amazing. The whole process is great.

Ok we drove almost 4 hrs to go buy 2 new Honda Civic Sport Hackbacks, cuz they were the most reasonable & most courteous of all the other Honda Dealerships we called & texted & emailed,, so yes it was so very well worth the long drive! & wed do it again in a heartbeat!

Great experience. Purchased our family’s 4th Honda. Cars are reliable, safe, low maintenance & retain their value better than many competitors. Purchasing a car during a pandemic I didn’t quite know what to expect but we made an appointment and were in and out in under 2 hours, following some phone and text back and forth about what we were looking for and trade in value. Bill Shelton has sold us 3 of the last 4 cars and he is always a pleasure to work with, very responsive and knows his stuff. I’m sure we will be back to Columbia Honda when we are ready for our 5th car in several years!

Marcus Rainey won a lifetime customer today. I will not go anywhere else. The whole process of buying a new car can be annoying and exhausting. Marcus couldnt have made this easier. He was quick, knowledgeable, patient, and friendly. He had everything down cold. Lucas was awesome with the finances. Between the two of them I felt like the most important person on the lot. Honda has excellent products and even better staff. I am so happy with the service I recieved!Service is equally awesome. This is the best car company Ive ever been to!

I bought a car in July 2019. Three days ago my battery was totally death. I took the car to the Shop repair and I found that the battery was 7 years old!!. meaning that Columbia Honda did not even check the remaining life of the battery before selling the car. I understand that a battery can last 1 to 2 years, but 7 years that were not noticed! what kind of check was done?I bought the car from a dealership because it is suppose to be trustful at least with basic things such as battery that old. I am very disappointed with Columbia Honda.

The service department has always done quality work and been very pleasant to deal with.