I love that I was not taken advantage of. When I called to inquire about the vehicle Roger asked me when I would like to come look at it, and that he would be looking forward to seeing me. When I arrived he was with a customer, but he personally walked out to let me know that he was going to have Zach assist me. They had the vehicle pulled to the front and ready for me to test drive. There was no haggling and they listened to me. David in finance was awesome as well. I thank them for the best car buying experience I have ever had.

Was told by them that I needed rear breaks replaced. Made a Saturday morning appt- literally arranged my day around this. Car was also leaking oil after THEY did the oil change and they were going to check that, too.Turns out, I actually don’t need breaks (no where even close) and they didn’t push the dip stick back in. I came for absolutely nothing, wasted my time, and they acted like it was no big deal. I’ll find somewhere else to go from now on after purchasing 2 vehicles from here.

I found the car online, contacted the salesman Matt Moore, the vehicle was still sitting at the plant waiting on a part most likely a chip the dealer tagged it sold. They let me know that the Camaro had been shipped from the factory so I could begin to make arrangements to come down there pick it up I was coming from out of state, Im a GM retiree, the dealer decided to honor my discount which I was very appreciative of. Love Chevrolet handled the sale process very well and got me on my way, I was completely satisfied with how easily they worked with me.

Bought a used truck from them. Didnt even make it home from the dealer, check engine light came on. Had to pay local shop to re-learn sensors. First night, truck is leaving puddles on driveway, waterpump needed to be replaced. Dealer had detailer load truck up with air fresheners to hide mold/mildew under carpet from water leak. 2400 dollars in repairs before half a tank of fuel. Dealer will cover none of it. Would not expect ZERO customer service, even local dealer is shocked nothing is being covered.

James Jacques, (my salesman), was more than awesome! He treated me like a friend and reinstalled my faith in Chevrolet. I had a couple of issues that were not technically resolved by the company, and the customer service was bad... until I met James. I appreciate his honesty, and unwillingness to pressure me into something that I did not want to do. He is definitely 5 stars!

I recently bought a used Cadillac from Love Chevrolet.I have never been treated better than I was by the sales staff led by John Wise and support staff. They were first class people and treated us like old friends. I would highly recommend you talk with this company when thinking of your automotive needs.

You guys were awesome! Erik was knowledgeable and helpful! The entire team helped out and got me into the exact truck and accessories I wanted! Thanks to everyone that helped!

I was in need of an oil change, and impulsively chose Love Chevrolet to handle the job. I pulled into the parking lot, was promptly greeted by a technician, then directed to the waiting area. In addition to performing the requested service, I also got a tire rotation and professional consultation regarding recommended preventive maintenance. The entire experience took less than 40 minutes. Everyone I interacted with was professional and courteous, and I will be utilizing Love Chevrolets services in the future.

I always have an awesome experience at Love. Charlotte and the technicians in the Quick Lube are always so friendly, knowledgeable and professional. I believe the backbone of any business is the service after the sale and I have never been disappointed when bringing either of my vehicles into the Quick Lube for service. Thanks to Charlotte and the team of technicians who always do a great job.

Y’all made everything so easy.And I’ve bought 2 cars from y’all.

Gary Ellis kept me informed on the delivery of my new Tahoe. He gathered most of the information over the phone to make my time at the dealership faster since I was from out of town. He was very friendly and answered all my questions.David Liptak was also helpful in the same manner with the Financing phase.Most of my experiences with purchasing a new vehicle have been time consuming and stressful but both of these gentlemen made it easy.

I had questions about planned service for my vehicle and got prompt and precise answers. Service technicians and personnel were very polite and considerate to me and my vehicle !

I made an appointment, arrived a few minutes early, parked my car, got out & was met by a kid asking what I needed. I advised the kid I had an appointment for an oil change ONLY, the tires & brakes were brand new. The kid told me to pull around, so I did, there was another vehicle in the bay, thats fine but there was a car in front of me, that was just getting checked in & the kid had him turn off his car and the kid took his keys. I tried calling the quick lube desk but Sunny would not answer the phone. I pulled back around, parked, walked in & let her know I did not appreciate making an appointment, confirming it only to have another car get in before me. I was almost late to another appointment.

Came to Gaston for a funeral. The car goes into Park but a display said Put in Park. Drove over to Love without an appointment. The car was being worked on within around 30 minutes. Was ready around lunchtime - around 2+ hours. Extended insurance covered all but a 100.00 deductible. They done good.

The service department staff was highly courteous and addressed my service needs on my investment. I feel the best care is being done at Love Chevrolet

The customer service I got from the advisor Joey was less than helpful. First of all, I told him my 2017 Equinox was a certified pre owned, so no matter what it has a extended warranty (even the person I spoke to at Jim Hudson after I left said that) But he asked why I didnt want to take it back to Jim Hudson. I told him I live on this side of town so didnt want to drive back out to Clemson rd. He asked if they had already approved paying for it... what? So finally he was going to take it and when I said I needed a rental (as I put on my service request) and I was informed there were none. This could have been told to me when the appointment was confirmed so that I could have figured out other arrangements so that I could leave my car. So needless to say Id rather take my car back to Clemson rd than back to Love Chevy.

The mechanic tech was great, friendly and knowledgeable. The office staff as usual was great. Always fast and good service.

Got there for my appointment on time, and I did not have to wait. They were ready, we went over issues with the service writer that needed to be addressed and they had it from there. Left it with them and was called about 30 minutes before they closed and informed it was ready for me to come pick up work was completed. Very easy and pleasant experience, I was impressed to be totally honest, and for a Saturday too.

I had a tire that had lost air for the second time this week. I was going on vacation the next day and with it being a Saturday thought it may be hard to get this taken care of. I stopped into Love Chevrolet and every single person was just super nice, helpful & flexible with assisting me. I usually use another Chevrolet dealership because of proximity of my house but now will consider Love’s first because of this experience.

Love is my spot. For most of my services, Love is the place to go. Quick and friendly service. Keep making me proud to do business with you. Thanks Love!

Everything went quickly and smoothly. The employees were helpful and kind. Caelan was amazing with getting me tire recommendations and pricing.

Mackey took excellent care of me.

Great service. Took my vehicle right in with no waiting. Very nice service people.

A quick and hassle free experience as usual !!

The Takata Airbag Safety Recall repair required for the front passenger airbag inflator was completed to improve the safety of my vehicle. I appreciate the effort that was made to perform the recall repair.

Staff serviced the tire and give me information regarding future visits to Quick Lube for warranty coverages.

I arrived early and Charlotte was happy to work me in to keep my day moving. Excellent service experience. I’ll be back for sure.

Out of all the salesmen that I’ve dealt with in the past, Paolo by far was the best. He made the process so easy!

We had a wonderful experience. Gary was fantastic! The deal was quick and we were in and out in the short window of time we had. Well worth the hour drive!

Could not have had a better experience. Agreed to the price on a used Tacoma on the phone with Gary Ellis. The vehicle was in fantastic shape, and no games when I got to the dealership. The price was exceptional and this dealer has the highest integrity. They even refunded my tag fee!

I’ve been racially profiled at dealerships around town. At Love Chevrolet, that was not the case. I was blown away by Zach Boyd’s kindness. He made my purchase the best one that I’ve ever had. He made sure every question was answered and went over my new vehicle with me. I got home and had one question and called him and he picked up and answered that question for me. He is someone we can trust and we will always do our business with him now. We will refer Zach and Love Chevrolet to everyone we know.

Our buying experience was seamless. Paolo(sales rep) and Luke(finance) were extremely thorough and helpful. We did not at anytime feel pressured to purchase the vehicle or extra services, but were given our options in a clear and thorough manner, which made our decisions easy. We will definitely be recommending Love to our friends/family. Thanks Paolo/Luke!!

When I got my oil changed they pull that my wipers blades were good when I actually needed new ones. Left oil cap off lucky I didn’t get far so stopped and screwed it on.

Zach was a great salesman, he wasnt pushy but more so on the lines of let me see what I can do for you, and are you comfortable with your decision. Quick lube is pretty fast, awesome, polite young guys up there.

All good so far. Their online appointment slots did not match up with available first openings when talking to service person stated availability. When on chat with online appoint, said did not have visibility to service schedule. So question is why have this tool at all if it is not accurate??

Very friendly and helpful experience! A key highlight of this experience was the salesman having honesty and providing an additional discount based on the company I work for after I already agreed to the previous sales price. They could have easily not told me about this discount and moved forward with the more expensive and profitable price. 10/10 would recommend.

Great service team.. great parts team.. fast and knowledgeable. I truly appreciate the service provided to me to replace my key! I was a wreck with worry about it all. Thanks

The experience was great the manager checked on everybody and with updates. Very helpful towards me getting in my car and to my car. Definitely appreciate the hospitality

Jeremy my services Technician was Awesome he went above and beyond to solve my problem and he did get me what I needed he was very professional and knowledgeable about my situation just hands down Great customer service

I had a great experience at Love Chevy. Unfortunately after ordering my vehicle, the factory shut down. Eric Sturgeon constantly provided updates and searched for matching vehicles at other dealerships so that I could get the car I wanted as soon as possible. I can’t recommend him enough!

I did not have an appointment, but was greeted with professionalism. I was told that the process would take 20 minutes. I was surprised and pleased.

Got stuck on weekend with corroded battery and cable for my 2013 Equinox; O’Reilly told me I had to take it to a dealer. Went to Love Chevrolet, who said I needed expensive battery and cable to the tune of $550.60. What else could I do? Rented a car from Enterprise to get around. When I picked up the car on Tuesday (2 days to get a battery and cable) I Was given a verbal unlimited mileage warranty on battery and cable. Would like in writing. Picked up car 7/27/21. This morning on 7/29/21 check engine light came on. Now I have to take it back there again. I work, rental cost me $479.32. If I have to leave it there again I would expect courtesy car or rental—none provided. I’ll probably take it elsewhere; sounds like you guys want me to keep coming back. I think $1000 approximately for a battery and cable is ridiculous, don’t you?

One of the few dealerships I have dealt with that was not pushy about putting me in a new vehicle or trying to sell me something I was not looking to purchase. I told Matt exactly what I was looking for and he found the exact truck that I wanted.

It was great. My car was ready in less than 30 minutes.

I cant say enough about how great the service and dedication to customer satisfaction was I was looking for a very specific truck and they were able to locate it and put together a great deal. Im I. The Greenville area and had already dealt with 3 different dealerships for over a month. Reed and Shawn sealed the deal in less than a week. And even delivered the truck to my office. We will definitely be doing business again.

Easy scheduling and fast / friendly service! Great job!!

Awesome customer service. Everyone worked as a team. Josh Putnal was my salesman, and he did a fantastic job. Everyone was very professional, and made me feel comfortable in my new buying experience. I’m very happy with my vehicle. Thanks to Love Chevrolet for making this happen for me. Thanks again, Brian Hewitt

My wife and I had a wonderful experience with the Quick Lube department. We were able to get in and out very quickly. The gentleman behind the desk was very nice. The lube tech, Emmanuel, was very professional. Great overall experience!

Moved here five years ago. I am very picky on who takes care of my Corvette. Love Chevrolet is the best Chevrolet dealership in the area. The service is good, employees are all very friendly and make you feel at home. I have recommended Love Chevrolet to friends and my family members are now using them.Virginia D.

The Fleet Service Group is the best I’ve ever dealt with. From the cashier to the Service. As usual David is the best. He is the only person that has ever touched my truck and the only one that ever willA Great Team!!

The staff was so very friendly. They got me in and out in a timely fashion.

Got what we wanted. Took several days for vehicle to come in. Received vehicle, but still waiting on parts. Overall pleased with service

Great experience with the sales staff. If youre looking for a great salesperson, hit up Mr. Boykin at Love chevy. Took care of me like family.

Great experience all around, huge thank you to Don Lockhart who was an absolute pleasure to work with. Would definitely recommend him for all your car buying needs! Honest, kind and courteous. Best of all very straightforward! I left feeling like I got the perfect car for me, with 0 buyers remorse! Will buy all vehicles here in the future.

My husband took his truck in for a maintenance service (oil, filter change and whatever needed servicing). The service person said that there was a recall on his truck and asked to make the recall repairs. My husband agreed. They brought the truck back to him and told him that there was a problem. When they were taking the dash out to make the airbag recall correction, they broke 2 holds in his dash. They said that there was nothing they could do about it because the dash was old and brittle. Then they offered to give him a 10% discount. He said no, so they offered him a 50% discount on the maintenance work and said that was all they would do. He accepted. I understand that he accepted an unacceptable deal. I feel like this was a very unethical deal. This is completely unacceptable!! He now has 2 holes in his dash, one where you can see down to the inside stuff. We did not need a discount on the maintenance work. We need the 2 holes in the dash (and the holes are not little) repaired or replace the dash.

The are the chick fil a of dealerships. Customer service is amazing. They make you feel right at home and they fixed my car fast. I’ll rather pay extra with them than less with a corner mechanic that will take forever on your car and cause more issues for a quick buck

My wife and I have been making the rounds at all of the major car dealerships as we look for our next truck. Our experience at Loves was made all the more enjoyable due to the sales rep, James Jacques was polite, very knowledgeable and NOT PUSHY. In our 30+ years of marriage and buying cars across the country, he was the best sales rep we have ever encountered. Thank you James.

Great place to shop for NICE pre owned vehicles. Very professional employees.

Working with my salesman was great, disappointing that nobody was wearing a mask. Had to report the business because of this reason. It’s a ordinance in Columbia to wear a mask.

It was so easy to make an appointment, everyone was friendly and professional. I will be coming back for all my service needs.

Under the circumstances of what is going on in the world they are still trying and doing an amazing job. 👏

Love Chevrolet is always exceptional. I live in the Northeast and have taken my car to other Chevy dealerships but I’d rather drive 30 minutes to come to Love Chevrolet. The customer service is great and speedy!

Very efficient. My vehicle was moved in the bay to accommodate my appointment time and was finished quickly.

Great experience. Super quick service. Very friendly staff. Excellent job doing an oil change and tire rotation on my Tahoe. Very pleased all around.

My truck was towed there on my vacation and they got me in within a couple hours to have me fixed on my vacation. GREAT PEOPLE AND DEALERSHIP!!!!

Amazing staff and service! - they always go over the top to help out no matter the situation! Highly recommend to others! I have purchased multiple vehicles from here and have never had issues!

Excellent customer service! Highly recommend this dealership and their friendly staff!!

Very professional and they get you in and get to the problem with your car and fix it all in a matter of a few hours. I would highly recommend you all to my friends and family.

Easy night drop made it very easy to leave my truck the night before. The dealership was clean, everyone was very friendly. The service writer, Katie West, was very friendly and kept me informed at every stage of the repair

They were timely and precise! Charlotte was extremely friendly and helpful to everyone and got me in and out quickly! Overall great experience!

Staff was very friendly. Great experience. No complaints.

I have used Love Chevrolet twice in less than 2 months for repairs for my daughters Equinox, she is a student at USC. First time was for a battery, second was for a strange noise from the front tire area. I spoke with Matthew and explained the problem, his customer service skills are awesome, said they would check it out and give me a call. 2 hours later Matthew called me and said car was ready, a rock had somehow lodged in the brake caliber. My daughter said that Matthew was great and explained everything, even had the rock taped to the receipt. As a father thats 150 miles away, it makes me feel good knowing you fine people are there to take care things like this and that you truly put people first. I would like to say thank you to everyone for the great service we have received.Allen BrownMurrells Inlet, SC

Brought truck in for scheduled appt at 8:00 am and no one even looked at it. Had to leave it overnight and go without a vehicle. They finally looked at it by mid-day the next day.

I can’t believe I had to make appointments and wait an hour for an oil change with my Toyota, or make an appointment a week out and wait an hour with our Honda. Always met with a smile when I get there and the service reps are great. Takes 15 minutes, maybe. The only things I miss here compared to the other dealerships is the free cookies, but I’m not sure I’d be there long enough to enjoy them. 5/5 positive experience every time.

Matt my salesman did a great job and I’d happily work with him again. The purchase was very easy, no pressure and relaxed. It was nice to be able to work the deal remotely. I appreciated that there were no overpriced add-ons for paint protection etc. to battle over. In the past I’ve walked out of dealerships because of a dealer price gouging with add-ons. From now on I will be driving the hour and a half for my vehicle needs versus purchasing from the mega dealers in Charlotte. I like that Love Chevrolet is a family owned store. Thanks!

I had an appointment at Love Chevrolet/GMC for warranty replacement of air bag. Man were they ready!?! I arrived q5 minutes early. They did the normal registration: we will take your keys. Are you waiting or d o you need a ride? I stated I will wait. I sat outside on a shad covered bench. Within 45 minutes my truck drove out. Complete and ready to drive away! If I have an opportunity to shop for a new truck, Love Chevrolet/GMC will be first on my list! Thanks guys for the five Star treatment!

Roger Bolton was excellent. His years of experience in the car sales business led to the hoped for outcome. He helped to insure that the process was handled calmly and without the drama that sometimes accompanies these purchases. I would highly recommend visiting Love Chevrolet for anyones automotive needs.

Matt Moore and John were the best. Most pleasant true and honest people.

Always a good experience. These are courteous, professional people.

Everyone I encountered from the moment I walked in the door at Love Chevrolet was wonderful. We were welcomed as soon as we walked in the door by friendly, helpful employees. I had the pleasure of working with Buddy as my sales person. He was courteous, polite, and knowledgeable, but most of all he was NOT PUSHY! I would have left the dealership if I felt pressured, but I was at ease the whole time. When I wanted to look at a car that wasnt on their lot, Buddy was able to find what I wanted-in the color I wanted- and had it delivered to the dealership. Unfortunately, I didnt like the car as much as I thought I would and decided not to buy it. I ended up purchasing a car that I had already test driven that was on the lot. Even through my indecision and the changing of my mind, he never got frustrated or pushy. When I finally found the car I loved, Buddy and the finance team made the purchase very easy and hassle free. I am so thankful that I chose to use Love Chevrolet to purchase my new car. They made my car buying experience easy and fun. Thanks Buddy and Love Chevy!

Everyone was nice and it was quick and painless!

I just paid for my truck to be serviced and reprogrammed now less then 3 months it’s not working again and they trying to make me pay for reprogramming again saying it’s the battery when the first thing they ask me wasDid I change the battery recently because it looks new and that could be the reason

Service was great. Service manager / rep took good care of my truck and requestsGood jobThank you

While having a bad experience with another dealership, I contacted Love Chevy for a second opinion.Their response was above and beyond. If you are having a bad experience with a dealer contact Love Chevy and you will see what I mean. I got a nicer truck at a better price, and now feel like I have friends in the car business.Besides getting a good deal there are a few more things to highlight. They put people first, and when you buy a truck from them, they come with it. They knew everything about my truck, and set aside the time needed to explain it all to me and get me all set up.I bought it a few months ago, and just got the first oil change which is complimentary. A few weeks ago it got scratched up. I texted Mac and he told me exactly what to do to fix it right. If I have questions or a problem, I know they are a phone call away.I probably wont buy from any other place, or refer anyone to any where else.

Was sold a lemon. Left me stranded with electrical issues, twice (February - 7 months pregnant - and April - with a newborn infant). Got talked down to and dealt with an excessively rude service technician, who actually doesnt know what he is talking about. Was told my service contract/warranty wont cover the repairs. Was told I would get no more than $500 for the lemon you sold me and only that if I traded it toward another car from Love. Not going to happen when I still owe over $6k.

Fantastic car buying experience!! Gary was a great salesman!!

Our family road trip had an unexpected hiccup Saturday night when our brand new 2021 Suburban started jerking, shaking and clicking. We stopped near the dealership and my husband was there first thing Monday morning when they opened. Jeremy Adams, the service center manager, went out of his way to make sure our vacation was not ruined. They arranged for us to get a rental minivan and leave the suburban to be repaired (it needed new lifters and the 4th cylinder rod was damaged) and was able to pick it up on our way back home. He and the dealership staff went out of their way to make our family of seven as comfortable as possible during our ordeal of unloading and reloading the cars and sent us away with extra treats for the kids. Thanks to them, what could have been a disaster and ruined trip was mitigated to an inconvenience.

Everything was handled in a timely manner from beginning to end and I was in and out very quickly. Customer service was very good, from making the appointment, to when I arrived for the appointment.

I have used loved Chevrolet truck division before and always have been pleased I will continue using them for the service on my GMC truck

Excellent service. Time was shorter than quoted even with a filter being changed. We drive from Northeast Columbia just to come to Love for the great service!

This service department is excellent. They always work with me as I have to drive 2 hours to have them work on my RV Chevy 4500.

Great customer service n quality parts!

Keith Ferrell was excellent to work with and made this experience a pleasant one. I am definitely coming to see Keith again for my next vehicle. Best experience purchasing our vehicle. Thank you!

Good sales department. Worst service department, ever! No follow up and follow through. Does not return calls. Did not reserve anything I asked for making a web appointment. Tried to reconcile and then my fiancée was lied to and placated to make it go away. Do yourself a favor, go to Herndon Chevrolet or some other Chevy dealer. I have ALL the emails and phone conversations transcribed to prove it.

Roger was wonderful to work with! He was so responsive prior to coming in to purchase our truck and very professional, courteous, and efficient once we came in to the dealership! He, and the Love dealership, will be highly recommended to our family and friends!

Great understanding staff to help me purchase a new work vehicle to keep my business up and running.

John Wise, Cliff, and the Sales Person did an awesome job love my new truck

Great service great employees over all great experience

Staff was friendly and helpful. Completed my 2nd oil change and rotation Quickly.So many companys have forgotten what customer service is and its great to seeLove Chevy still has it.

Love should be the model of Customer Service for Chevrolet. Service and parts are outstanding and to be honest, I have not been able to find a better deal. They go out of their way to make you the customer HAPPY!