Fast service and quality work! Will be using this business for all my monogramming and alteration needs.
First time at this business, operating out of an older housing staff was friendly, pricing reasonable, and hemming pants took 2 days.
Went in to ask about embroidery, I was told I need to pay to digitize the file to get the stitch count. I asked, if I did so, would I have to embroider there or could I also use the file elsewhere? The male worker told me that the file would work anywhere.So, I paid for the file and when it was returned, the stitch count was very high and for their services it would cost $30(+) per embroidered item. That was a bit high for me, so I said I would check around with other local shops to see what they would charge. This way I could gauge what was a reasonable cost for this image.Unfortunately, this company has a specific machine that no one else uses. So the file I paid for is exclusively for their shop. I specifically asked this prior to purchasing the service.So, I am unable to ask others to price the image because I need to pay them for a new digitized image, since no one else uses the same file as Ace.I contacted them and asked what my options were - seeing as they have a specific image that I just cannot use anywhere else. I was told there were no refunds or credits for this service. Which I understand since it is a specific service.My disappointment is that I specifically asked prior to purchasing - and I was assured that it would be a universal embroidery file.I have to now pay another digitizing fee - and I am no closer to getting these polos embroidered.I am sure they may do some things well, my experience was just not one of them. I personally would not go back.
Friendly and accommodating staff
Very professional and courteous...fast turn around time!! Alterations were perfect
My daughter needed a pageant dress altered. They did excellent work and quickly. I needed the dress in six weeks. It was finished in a week and a half. We were very happy and the dress fit perfectly.
This place is ok. Nothing great. Nothing terrible. Service is average. Customer service the same.
Just googled this place on google. I was very satisfied with my prom dress alterations! Make sure you go earlier to bring your dress like 2 to 3 weeks before because they get very busy during prom season. The hem & taking in the sides were perfect. Make sure to bring your shoes! Also as for prices make sure you set aside a good amount just in case you need a lot of alterations.
This is the only place I go for alterations. She does a fantastic job. I have had basics done and most complicated alterations, and Ive been happy with all of them. She does an amazing job on jean hems. They look like the original seams!
This place is awesome! I had a throw blanket embroidered for my mom for Mother’s Day and it looked wonderful. They have great prices and got my mom’s blanket done in 1 day!!! I’m super happy.
Excellent work.
Very Professional and they do Great Work.
First visit to have my daughters prom dress altered. We will definitely be back.
Jeans altered in a good time frame done correctly.location easy to notice from the road.
Alterations were made incorrectly and then wanted more money to fix
I think ACE is the best!!! Ace has very good customer service and they do your monograms for a cheap price.
Dis place is 2 cool 4 school! Dis plaes was 2 gr8 m8. This is the gr8est place in d world.
Awesome work! Friendly and fast service!
We have used Ace Alterations for years and have always had terrific customer service and flawless alterations.
Place is good....ace is place with helpful sewing folks :)
This Alteration shop does the best work
Thanks for helping me with my B scouts uniform it was lit!
This place has great service!
Too expensive for the quality of work I received. Had to get someone else to to them right.
Love this place!!!