I am always appreciative of their hard work and attention to detail. I am glad I switched companies. The previous company was only about sales and asking for money for everything. Solutions Heating & Air takes the time to explain everything and makes sure you receive the best customer service. No pressure of purchasing services you do not need.
Brandon Hogg came out to my home with his coworker James. They were very professional, they both had knowledge of what needed to be done and was able to answer any questions I had about the process. The complete installation process was done in a days work and thanks to Solutions Heating and air my family and I will have a warm and cozy winner at an affordable cost. I would recommend them to anyone. Thanks again!
The technicians were were very professional and helpful. They came when expected and worked well to complete the heating maintenance tasks. They explained the Comfort Care Plan that will save us money and provide more services. We signed up immediately.
Just had my AC unit winterized. Great service with Marion as always. Love the professional service they provide. Solutions Heating and Air is the best. Call them today for all your heating and air needs. Thanks Mr. Thomas and Marion.
Prompt, courteous, and most of all professional. So happy I decided to call Solutions Heating and Air. The entire process from the first phone call to the technician finishing up was easy. Brandon the technician that came to troubleshoot my AC arrived within the promised 2 hour window which rare nowadays. He was very knowledgeable and professional and I felt confident in his abilities to fix my AC issues on this blistering HOT summer day.Thank you Solutions Heating and Air!
My a/c went out shortly before my sister was going to arrive to help me paint. We worked for awhile and our brother came by and recommended Solutions. He called and they said they would get here between 6-8pm.They arrived way early and had it back running in minutes. They were very professional and reasonably priced. It was a Saturday too.
This was the absolute worst experience I have ever had with a company. I was promised for two whole weeks a visit to my home to provide a quote. Each promise to appear was followed up with yet another excuse for not showing up and an additional future date to appear, just to experience another no show. Eventually, after two weeks of this circus, the technician arrived and provided an estimate. The day before my family from out of town was due to arrive, I finally got someone to come to my hone and attempt an install. That did not go well, due to issues with my appliances. With now no time left to seek other options to get my appliances installed I was left without cooking ability to prepare meals for my out of town family members. I would not recommend this company. They seen too be very short on staff and very short on professionalism. Be weary.
The gentlemen were very professional and installed the unit quickly. Walked me through the set up of the thermostat and answered all of my questions. I would recommend this company to everyone I know in need.
Everyone was very professional and friend. Thomas was quick to respond and came out to estimate and Brandon and his partner came out and install my unit in no time. Im very appreciative for there services and will use them again.
I have used Solutions previously and hired them to complete a review and analysis for an HVAC system. Marion was courteous and informative.
This is a professional business. Installed a York a/c unit for my upstairs. Very nicely done. They are knowledgeable, professional and easy to work with. I highly recommend them to anyone needing a new unit or any a/c services. Very pleased with my services.
Outstanding service, polite and on time! This is second time I have called Solutions Heating and Air; they know their stuff and are very polite and professional! I also purchase a yearly maintenance plan for a nominal(les than $20) cost per month. Thomas and his crew rock!
I highly recommend Solutions HEATING AND AIR. I called to get a diagnosis after another company, A/C Advice of South Carolina came out 4 different times to fix my unit in 4 weeks and never repaired it stating they found no mechanical failure. SOLUTIONS HEATING AND AIR came out the very day that I call, diagnosis the problem and I texted them the next day to fix it and they did fix it the very same day. Now thats what I call service.
This home is occupied by a young lady with two children ages are five and eight and the temperature out side this day was in the 90 degree area. This company showed up at 2:30 when the appointment was said 10am til 12 then gave the same diagnosis that I told them on the phone . And still charged not 35 to 45 but 95 dollars to just come to the home so not only is this family still hot while trying to reach the best solution of a 6000 dollars new system she is also 95 dollars farther away from her new system and still HOT (yet her system was turned on and left on with no refrigeration installed) I’m guessing to further damage the compressor absolutely not any help and definitely not a solution
We have worked with Solutions Heating & Air for nearly a decade for everything from routine maintenance and repairs to new system installation. The technicians are prompt, professional and courteous. We highly recommend SH&A!
Very professional, knowledgeable...I would highly recommend this company..Everything was explained to me in a way that I understood...All of my questions answered..Thank you so much to the staff and technicians..
Brandon was very professional came out last minute and we really appreciate him saving us from the heat.
Thank you so much for coming in the rain to fix my problem. Really really appreciate it.
Good company but I was not able to afford the price of replaing the duct work.
I was looking for a New HVAC Unit. I called Solutions Heating & Air on Thursday afternoon, spoke w/Mr. Thomas & he came out that evening. He provided me with all of my option. I received a call from him stated that I will be able to get a unit on Saturday. The crew was very friendly, honest, professional, and extremely knowledgeable. I would Definitely Recommend this Company
Highly recommend Solutions Heating & Air as they were professional, took the time to explain the issues in laments terms and completed timely work. Thomas Bowman has a great crew and it’s clear he’s created a positive company culture where it’s encouraged to educate the customer on heat pumps/AC instead of just rushing the customer to decision. This was absolutely appreciated. We used Solutions Heat for two heat pump installations for our rental homes and we would use them again!
Replace old unit with new great work very professional and honest Thomas is the man
I have know the owner of Solutions Heating and Air for many years. I like the fact that they are honest and take care of their customers. There are so many companies out there its hard to find one that still cares about their customers.
They were fast, professional and convenient. I will be recommending this company to all my family and friends.
If I could give them more than 5 Stars I would. Their service was excellent and the entire crew was courteous and professional. The owner is a very honest and reliable person and the pricing was fair. I am very glad that I found them. I would recommend them to anyone.
I was reluctant to call any company to fix our AC because of Covid, but I was referred to this company by my sister. I gave them a call (on a holiday), and they came right out. Mr. Bowman got to my place so fast! He thoroughly assessed the situation, fixed our AC for a phenomenal price, and then took the time to explain what went wrong with our unit. I also appreciated the fact that he followed safety recommendations as it pertains to Covid-19. Mr. Bowman was kind, professional, and efficient. I would definitely refer this company to anybody looking for heating and air care.
Thomas came out on time and was very professional and knowledgeable about the situation. He saved me a lot of money and not only did he fix the issue and gave me alternatives if anything else happened in the future. The price was good and the work was excellent. I look forward to doing business with them in the near future. You can’t go wrong with Solutions Heating and Air.
Attendant was on time. Polite. Concerned with what the problem was. Wore his mask. Really professional.
I live out-of-state and hired Solutions Heating and Air to install a unit for my mother who lives in South Carolina. Thomas and his team were courteous, professional and extremely competent. They replaced an outdated, non-functional unit with a new one, repaired ductwork and vents and installed a new thermostat. Everything works beautifully and I could not be more pleased with all services provided. Im a selective consumer who is conservative about providing glowing reviews. However, in this instance, a glowing review is more than warranted. I would highly recommend Solutions Heating and Air to my peers, colleagues and friends.
Very polite, professional, and thorough. Fair pricing.
Solutions Heat and Air installed a new A/C unit within 24 hours of calling. They care about prompt service and did an excellent job. Thomas is very customer friendly. I definitely recommend this company.
Mr. Thomas and his team did an outstanding job on my rental property. I currently reside in GA and had to conduct business over the phone. He ensured that he returned my calls and texts in a timely manner. Answered all of my questions and explained in detail on what would be done. Very professional, courteous, and cost effective. I highly recommend Solutions Heating and Air!!Tara B.
This is the correct best company I have ever dealt with. They are very professional, answers any questions you may have and totally good service. Marion was great and I am recommending to any and every one who needs heating and air service. Great job customer for life.Thank you,Debra
Had a furnace that would fire up, but no fan, They showed right up, tested many connections to/from the furnace and replaced a Capacitor, it was a bit pricey,($185) to change out a capacitor, but it was good to have a professional look at the heater! Thank you!
They arrived early and alerted me by text to let me know they were on the way . Technician seemed very knowledgeable was courteous and polite explained everything clearly so we could understand he remedied the problem in no hardly no time at all . I would recommend them if you need service done .
I am VERY pleased with the service. The guys were prompt, honest and extremely knowledgeable. The work was done neatly and they also cleaned up behind themselves. Also, they switched out a few existing components (copper lines) that were not installed completely properly from the previous contractor. Brandon, Marion and Thomas also educated me on why my previous equipment failed and what steps to take to ensure that it wouldnt happen again. They didnt just try to sell me something. Which is what Ive experienced with many other Hvac contractors in the past. I had been patching my old hvac system for years because thats what I had been taught by less scrupulous companies. This in turn cost me tons of money with which I could have purchased an entirely new system with years ago and could have avoided a lot of headaches.They also educated me on and installed the latest cutting edge technology in air purification within my system. So not only is my home now comfortable but also its sanitized. All from the HVAC unit. Lol, I didnt even know this was possible. All in all I must say that Im very impressed and extremely satisfied with Solutions Heating and Air. If you are tired of the runaround and are looking for quality service; I strongly recommend you give these guys a call. You will not be disappointed.
Great company and staff! The owner made sure my family was comfortable while they installed our unit. It was nice to see that its still good people in the world.
The technician explained his diagnosis of the problem thoroughly before he made the repair.
Unbelievably great service from an amazing group. Came out the day after I called and gave me good, honest information about my system without any high-pressure or scare sales tactics. Ill definitely be calling them first again the next time I need help.
This company is very organized and professional. In and out in no time
The company rep came by for an inspection on time and ready. He gave us all the information that we need in a very professional manner, and didn’t hesitate to give clear explanations. He took much needed precautions in entering our home so he won’t track any dirt or mud. Also, wore a mask and gloves for safety measures during this time of a nationwide pandemic. We will definitely contact this company again for their services, and recommend to friends and family.
My husband and I came home from a weekend getaway to a hot and humid house, as our AC had gone out at some point over the weekend. Initially we panicked thinking that there was no way that we would be able to find someone to come repair it on a Sunday afternoon. Thankfully, Solutions Heating & Air promptly sent someone out and they had our AC working within the hour. The tech was prompt and professional and I would definitely use this company again
Brandon and Thomas were very professional. Brandon showed up on time and we are very satisfied with the services. We vook very forward to doing business with Solutions Heating and Air in the very near future! Highly Recommended...
Without a question their service is the best in the city. They are responsive, quick and affordable. Every-time I use their services I have peace of mind.
We recently had to replace our HVAC unit. Being new to the area we have had a very challenging time with other repair services for various issues. I can honestly say Thomas and his team were excellent from the evaluation to the end of the project. Thomas explained everything in great detail. His very professional and friendly nature put me very much at ease. We cant thank you enough. We would highly recommend Solutions Heating & Air.
The owner is a true Christian. I have never felt taken advantage of or over charged. The employees are punctual, polite and wear booties to protect your flooring when inside your home. This company serviced my old unit until it had to replaced. When it was time to replace the unit, they provided options and were very helpful with explaining the different units for my size home. Would highly recommend this company.
Solutions Heating & Air is Top Notch! Our whole experience was great, the service tech was very professional and extremely knowledgeable. We called Friday evening a tech came out on Saturday afternoon and looked at the unit. He described the problem and fixed it all in the same day. We were more than satisfied. I would recommend Solutions Heating & Air to my family and friends.
These professionals are dedicated to finding solutions. I continue to be impressed with the professionalism to provide comfort for my family in the summer of S.C. Special thanks to Mr. Thomas, Mr. Hogg, and their team.
Great Service! Polite and Professional!
These guys were great! We were getting into spring and had no air blowing cold in our a C. Turns out we had an issue, they came and cleaned out our entire HVAC unit as well as fixing the problem! Joining their yearly service program because it is the best value! You won’t be disappointed!
Quick, thorough service
Mr. Brandon Hogg is very knowledgeable and efficient with explaining the ins and outs of AC units and how they should be repaired and/or replaced. Very patient, cool, and level headed. Enjoyed his service to us!! Very professional!!
Home Service sent Solutions Heating & Air to my home after another company for 2 days could not fix my heating problem. Solutions came to my house, they introduced themselves (Brandon and Marion). I explained the situation. They did a detailed inspection of my AC unit inside and outside. Brandon explained the problem, what was needed to fix the problem, and he did exactly that. Within the hour I had heat. Before they left, they made sure everything was working properly. I really appreciate the service I received. I will definitely use Solutions Heating and Air again. I have recommended Solutions Heating and Air to all my friends.
Fantastic people. Just fantastic. Our AC went out in our house that was built only seven years ago, so it was unexpected. We chose Solutions because of the professionalism, but also because of the obvious skill set, knowledge base and kindness of both Brandon and Marion. Our insurance company sent them out originally. We also met the owner, Thomas, by reaching out for a quote after the insurance adjuster got what he needed. Unfortunately, our claim was denied by insurance, but this company is competitively priced, and I found nothing but very good reviews for them (in multiple locations). The reviews weren’t hard to believe based on our experience (and Thomas was very patient with my many questions and emails). I must also note that we had our new unit installed within one week of diagnosis, and we’re now living in comfort once again! Also, they don’t just tell you what they think is wrong either, they show you and explain everything (and our original unit was truly messed up). Thomas and his crew are very responsive, and they work both quickly and efficiently! I am also loving our new “tank” sitting outside the house now. It seems so much better than the one our builder had originally installed. We will be using Solutions for all of our annual maintenance going forward, and would definitely recommend them to anyone!
Thomas, Brandon and 2 others (my apologies for forgetting their names) were very professional, friendly, respectful (wearing the proper Personal Protective Equipment), punctual and very knowledgeable about what they are doing. Told us exactly what the problems were and the prices were very reasonable. After completing everything, they did a final walkthrough inside and out to make sure everything was working properly and answered all questions that were asked without hesitation. We really appreciate the service that we were given and will highly recommend Solutions Heating and Air to anyone who is having HVAC issues! We definitely will be working with them in the future!
Solutions heating and air was very efficient and professional. I had same day service and no long wait time.
Been doing business with Mr. Bowman for a couple of years and I have to say always on time. Even if he had a long day on a few occasions came out to see about me and my family heat and ac needs. Solutions Heating and Air is who you want for honesty, good price, and great work, and they dont try to sale you things you dont need.
Thomas and his crew are fantastic. They are knowledgeable, friendly and helpful. They do a great job with the regular maintenance and the always respond quickly to other issues we may have. Our family highly recommends them!
Technicians were very knowledgeable and explained in detail about the product. Completed a professional and clean install and would recommend!
On time. Professional. No issues.
Came out the same day, staff very polite and knowledgeable about services needed and provided!!
Brandon is the most contentious tech and supremely knowledgeable. Not only do I trust him in my house as he has the access code… But I trust him that he knows exactly what to do. I have been using this company for the last nine years and have been more than pleased. Professional and they know their business!
Solutions Heating and Air of Columbia SC is the only company ever to service my 12 year old HVAC unit and it is still dependable as it warms and cools my home from season to season. Thomas and his crew are very skilled and knowledgeable professionals. They are polite and respectful of my home, being careful to leave things clean and in order. They arrive when they say, but will let me know if they may be running a little behind. They always leave me with advice about how to keep my unit running smoothly. I feel very content to continue using Solutions for all my heating and cooling needs.
Solutions Heating and Air was recommended to me by a close friend. After having a previous companyfor years, I was tired of the constant change in personnel and service. I had definitely lost my confidence in them. Our service person from Solutions was on time, respectful and checked out our system. I signed a service contract on that one appointment. Dont hesitate, try them.
Brandon was great, very knowledgeable and straightforward. He didn’t sugarcoat the issues I was having with my HVAC system and I appreciate that. I will definitely be doing business with Solutions again.
The very best!!!! Thomas and crew are always happy to help. No matter when, or for what, their service is fantastic!! They are more than reasonable, and we will ONLY call them. Dont be fooled by others, this is the very best crew to help keep you completely comfortable in your house! Thanks guys, I only recommend YOU!!!!
I am very impressed with the service Technician Marion he is very professional and polite and his work performed was stellar. Thank you for your service!
Came out same day as call gave me price and fixed my central air. Nice, courteous did a great job
BEWARE!!!!If I could have left 0 stars I would have. I have had a complete nightmare with this company! I hired Solutions Heating & Air to install a brand new unit. Since day 1 of the install, the new unit NEVER worked properly. I allowed Mr. Bowman and his employees to attempt to fix the issues of the unit cutting off within an hour. After trying to work with Mr. Bowman and after 7 different days on 8 different occasions of his company trying to fix the poor and incompetent installation issues but FAILING (during severely cold weather and no offer on his behalf of heaters during this time period) - I requested the return of my original unit and full refund as promised on his false advertisement of guarantee of satisfaction or money back. The York manufacturer, 2 PROFESSIONAL HVAC companies, and the city inspector (which gave a failed report) confirmed the installation was not properly conducted and the unit itself was not defective. After lying and coldly refusing to refund me any money, even after giving me a written guarantee of a full refund, I had to take his company to Civil Magistrates Court in Lexington, SC where I was awarded and won a Judgment against his company for his Breach of Contract, Breach of Implied Warranties, and Negligence. I have had the most stressful, depressing, and traumatic experience with this company and Mr. Bowman. Regardless of his defense to my factual review, I won a Judgement against the company because even the court of law agreed with me that he did not assure any proper operation by his cause of installation oversights. BEWARE of this company!! Go with a creditable HVAC professional that has SEVERAL years of experience and has not had any Complaints FILED nor Judgments AWARDED to the Plaintiff. Honesty, integrity, professionalism, and reputation are everything.
Thomas and his crew are fantastic. People should appreciate how hard they work and the conditions they work in. Thank you for a great job. I highly recommend Solutions for all your HVAC needs. Thanks again. I know who to call in the future.
Any time I have called Solutions heating and air, they have been very responsive and meets the needs of my clients. Theyre very courteous and treat my clients like they are family. Very dependable and can always expect a great job
Solution Heating & Air responded immediately and resolved my problem. They provided great customer service as well as fixing my ac unit. For a great experience and excellent service give them a call.
When my A.C. unit went out in 100 degree weather. Thomas and his crew came to my rescue by providing, effcient,prompt affordable services. These guys were awesome. Not to mention their wealth of knowledge and dependability made me a satisfied customer.
Thomas and his crew were a pleasure to have in our home. They were friendly and did great work at a competitive price. I am going to now use them for all my HVAC needs. I have personally recommended them to several neighbors.7/3 very prompt service on a warranty issue.
Had our downstairs unit HVAC system replaced. Thomas and his team came out right away to diagnose and replace our system. It’s been several months now and we’ve seen an extensive drop in our heating bill. Everyone was courteous, professional and very responsive. Highly recommend to anyone needing maintenance, repair or replacement. Thank you Thomas Bowman and the entire Solutions Heating and Air Team!
As a Realtor®, its my goal to make sure my clients receive the best services. When its time for HVAC inspections, I refer my clients to Solutions Heating and Air. The owner and his technicians are very thorough when doing the inspections and are straightforward when going over the report. I also appreciate that they are honest and have reasonable prices.
Thank you to Thomas the owner and Marion, the companys excellent service technician! I appreciate the quick diagnostic service of our A/C system. I called and got a scheduled appointment right away! The technician found the problem, ordered the capacitor, that was faulty and not functioning up to optimal performance. Our system is old and I appreciate it being fixed w/out overselling unnecessary parts! Our unit is up and running and we are very pleased with the overall service!
Awful company and customer service. When I bought my house, a couple of months later my condenser unit broke down. I went through HomeAdvisor and the company that reached out to offer their service was solutions heating. They did everything they could do such as free diagnosis to get the project. I hired them. A year later my evaporator coil died and I had no option but replace the whole AC system.I reached out to solutions heating. They were not the same company with free diagnosis. They charged $95 for diagnosis and the price for new unit was very high compared to other companies . I tried to call the office to negotiate the price and spoke with Brandon. I told him hat other companies offered better deals and he told me “you may wanna go with them then”! He didn’t try to keep me as a customer in this competitive world and that was surprising!
Mr. Bowman and his team came and made an assessment of my business HVAC system. He initially tried to find economical ways to save my existing system, but it was apparent that we required a new system. It was the best decision. I have been saving minimally $150 - $200 each month on my utility bill and we are much cooler throughout the building. We here at Jones Financial Services are grateful for Mr. Bowmans knowledge, professionalism and expertise over his craft. Thank you, Thank you, Thank you!!!!
We have worked with Thomas Bowman, owner of Solutions Heating and Air, for the past couple of years. I can honestly say that there is not a business owner who is nicer, more responsive, as professional, or as accommodating as Mr. Bowman. He is seriously the BEST!!! We have also appreciated those who work for him. We have had phenomenal experiences with both Brandon Hogg and Marion Aiken! Definitely do NOT hesitate to contact Solutions Heating and Air for your AC and heating needs. We couldnt be more impressed!!!
Solutions Heating and Air to me is very good at what they do. The AC guy that came to my house and he was very detailed-oriented, got the problem fixed and wasnt very expensive considering all the work he did and gave me really good information about filters and thermostats to use on my AC units to save me more money. These guys definitely have my vote..
Great customer service.The young man that came to was on time and polite. He took great care in servicing our units and cleaned up after himself. I would highly recommend this company.
They are the best in town. Quick and reasonable. Would never try to sell or fix something you don’t need!! Cant recommend enough.
Top Notch service, very knowledgeable and highly professional company. Responsive to questions about how to maintain HVAC unit. Highly recommend and will definitely call again the next time I need services.
Thomas and team installed a mini split unit on a new sunroom. The installation was great and ongoing service has been performed well and timely. I highly recommend this company!
Came on short notice did A Fantastic professional 5-star job
Great experience! Brandon was so nice and knowledgeable. They were super fast coming when I called them on two separate occasions. I signed a contract for service with them because I really liked them. They went beyond what was expected to provide great service.
The quality and customer service we received was at the highest level of skill and professionalism. They went beyond what is typically expected. My queries and or any concerns were addressed EFFECTIVELY. They showed relevant experience of the work, very Patient and impressive, signifying the number of years and optimizing the core of his competence making it easy to identify. I would recommend their work to ANYONE that seeks a need with Unshakable CONFIDENCE..!!!
My husband and I were under contract to purchase a home in South Carolina. We at the time were living in PA. Through the help and recommendation of our realtor from Columbia, SC., Mr. Bowman was suggested to perform the HVAC inspection on the home. Mr. Bowman did an excellent job with the inspection and provided us with a very detailed report of the inspection and any suggested repairs needed. Mr. Bowman was very professional, courteous, and prompt with his service and comes very highly recommended.
Excellent service! Mr.Thomas and crew did a great job and was very responsive to all my questions even before the installation. I’d recommend him to anyone.
Totally professional company, fast and friendly. Have been a customer for years and have recommended them as well. Thomas and his crew are one of the best Ive ever delt with.
You are the best AC/Heating Company weve worked with in the area. Our AC went out in August with 100+ degree heat, It did take several trips to diagnose the problem, order the part and come back to install them. Through it all Marion & Thomas were fantastic, professional and friendly. They went above and beyond to make sure that our system was working and safe. Thank you!WGT
Very happy with my experience. They fit me in quickly and were not pushy. I liked that the estimate came in email/writing. Also, I got a confirmation on scheduled time in both email/text and recieved a text when the tech was on the way. Thomas was very helpful and answered any questions I had.
When calling Im always greeted with pleasant customer service,the best service and value. I will forever use there services or recommend them to others, job well done!
Thomas is great at his job. He does great work. He is polite and friendly. I recommend this company.
Thomas does an outstanding job. Professional, courteous and follows through on his word. I use his company for bi-annual maintenance of my system and I highly recommend him and his company.
I highly recommend Thomas Bowman and his team of professionals at Solutions Heating & Air. I have had the opportunity to use Solutions services many times over the past five years. He and his staff are always prompt, courteous, and very professional. Most recently, I had a new system installed. Thomas educated me on available systems matching my needs and budget. I made an informed decision and the installation was flawless. When I have heating and air problems I call Solutions!
I had a new unit installed at my home today and had an awesome experience. They took care of everything quickly and professionally. They gave me options on different units the pros and cons to each and helped me pick the right one for our home. Would recommend these guys to anyone who appreciates great customer service and honesty!
I recently contracted this company to replace my HVAC unit. They actually gave me three options to choose from, and explained the benefits of each. I made my choice, and we scheduled the install. The techs actually came a little early and gave me a courtesy call before arriving. The gentleman were professional in my home, and didn’t leave any mess behind. Great experience from beginning to end!
Thomas does GREAT WORK!! Very friendly and professional. Anytime we call for service they come out immediately. Thank you!