Michelle was extremely helpful and spent quality time with us. We were allowed to browse and she showed up just in time to show my husband the features of the recliner that he ended up choosing. She even went as far as to push the recliner across the store so we could see it next to the sectional that I had chosen.
Pleasant experience all around. Michelle provided great customer service and delivery was same day! Delivery guys were great as well. Definitely worth spending 3k+ on a bed to keep the wife happy. And you know what they say about happy wives… good food… JK I do all the cooking.
Helpful, friendly service. I was able to find what we needed and leave with couch same day.
Had never visited before but they made a great impression! Super friendly and informative. Stock is limited due to the times, but had gorgeous, quality items and great sale prices!!
Very pleasant experience. Was shopping for sofa and a chair. Walked out with a sofa and two recliners. We were greeted upon entering and said we were just browsing and was told let us know if you have any questions. Very nice selection of quality name brand furniture all over. We did finally have questions and they were not only answered but they helped me make my fabric choices by being extremely helpful and bringing many samples out to let us see. This was our 14th store looking for furniture and was our last. We were looking for quality with a decent price tag and Thompson Furniture and Mattress in Columbus Indiana had it all. Will definitely be my store for these needs from now on. Great store and even met the owner!
We recently purchased (April 2021) a Smith Brothers sectional from Thompsons Furniture. Michelle, our very helpful sales person, answered all of our questions and explained all of the options available to us. Once we decided, their delivery team delivered our furniture (on time), made sure everything was put together properly, and moved it around a few times to make sure we had in the right spot. It was a great experience all-around. This is why we have consistently purchased our furniture from Thompson, and only Thompsons. Thank you!#buylocal
Michelle was a wonderful source of information and helpful assisting me with my chair selection .
Have had great experiences in purchasing recliners and delivery has been great as well.
Highly recommend! I purchased my Big Green Egg from Thompson Furniture. Due to their outstanding service, I continue to purchase all of my charcoal, wood chunks, and other BGE accessories exclusively from this company. The team here also willingly shares their personal experiences and tips concerning the products that they sell. It’s always a pleasure stopping in and chatting with the Thompson team!
Very responsive, transparent and great pricing. Thanks Michelle!
Thompson Furniture is incredible. We searched far and wide. We were on the internet and traveled to other cities searching for high quality, unique furniture at reasonable prices. What we were looking for was in our own back yard located centrally in Columbus IN We experienced extraordinary customer service. Our care was thorough and considerate. We were treated like VIPs as our sale consultant dealt with us like a family friend. I highly recommend you saving your time and energy and make this your first stop.
Thompson Furniture is our go-to store for any furniture needs - we have been very pleased with the bed frame and mattress we purchased. It’s also a one stop shop for all things Yeti! Staff always greets and offers assistance without the pushy salesmen tactics. Would recommend to anyone looking for indoor furniture, patio furniture & accessories.
Friendly!! Very helpful!!! Great quality and Spencer was able to give us a discount to almost price match a competitor. I would highly highly recommend and I will always get my furniture there from now on
Thompson Furniture has the best furniture in Columbus and surrounding areas! Their quality can’t be beat. On top of that, their professionalism and service is top notch! Great place to shop!
Thompson is our go to place for furniture, mattresses, and outdoor cooking supplies. Their staff know exactly how much attention to give without being pushy. Their after the sale support is second to none too.
Everytime I go into Thompson’s they take the best care of us! They are very knowledgeable on all their furniture, big green egg, yeti and everything they carry in the store! Will be a long time customer of theirs! Extremely happy with everything they do!
Thompson’s is the best place in Columbus (and surrounding areas!) to buy furniture and mattresses! They are knowledgeable, helpful, and easy to work with. I love the range of items they have...even if you are just looking for a gift, check them out! Yeti and Big Green Egg means they sell something for everyone!
We have been using Thomson Furniture in Columbus for years. Even after moving out of Columbus we still go back. They carry quality brands and their customer service is far superior to any other store. They are never pushy and their pricing is very competitive. We tried other places but haven’t found any as fair and friendly as Thompson. Thank you Spencer, Nick and Michelle!!
We were looking for a new chair for our home and decided to try Thompson Furniture. The staff was very helpful in telling us about our options, but not pushy. Which I appreciated! We asked them to hold the chair so we could think about it, and they did. Delivery was phenomenal...early and quick! Would highly recommend Thompson Furniture & Mattress!
Fantastic service, exceptional quality, and locally-owned; we have been so happy with our furniture purchases from Thompson!
Super nice folks. They had a larger selection than most considering the lack of product universally felt.
Very poor customer service. We were told we would get a call back within a few hours for help towards our order. They went on to continuously ignore all attempts of calling, emailing and leaving voicemails. Presumably so they don’t have to actually helpEdited to add: definitely do not have the wrong store and they called back right after this review but are playing it off instead
Just a GREAT hometown owned furniture store...they really work with you🤗
Great service. Professional and helpful in discussing options (size, color, pattern, etc..). Great in initial and follow-up communications.
Once again we were happy with our furniture purchase at Thompson Furniture.We love doing business with local businesses especially when the service and furniture choice is the level of what is offered at Thompson’s.We purchased more Smith Brothers living room furniture which we have found to be a very superior quality.Excited for its arrival !!!!
This place has such an awesome selection on everything! Not only indoor furniture, but outdoor as well! My favorite part is the community involvement from this place! A place that is locally owned and gives back our community!
Michelle did a great job explaining the differences between the types of sofas we were looking at. She had complete knowledge of the products from internal components to the quality of the outside fabric.Thanks for the help.
My family has always gone with Thompson Furniture for all of our furniture needs, and when we didnt we were full of regret afterwards. All of the furniture and mattresses are amazing quality, made to last through years of use! The team at Thompson Furniture is made up of amazing people! They are extremely helpful during the entire purchasing process, through delivery and after! We have made many purchases throughout the years, but the one that really stands out is a purchase that we made in 2020 (right before the pandemic). We purchased a lazyboy reclining couch, loveseat and recliner, these sofas have held up through over an entire year of 4 kiddos being home all day every day. In fact, they still look and feel like the day that we bought them! If we would have gone somewhere else for the purchase, we would be replacing the sofas at this point! Amazing quality!!!
Service was great!! Great selection of Meat Church spices.
We purchased a recliner from Thompson Furniture. Great quality. Fantastic selection. Customer service is top notch. We won’t buy furniture from any other furniture store.
High quality furniture at very affordable prices. We purchased a bedroom suite and will come back to purchase living room and dining room furniture. Sales people and owners are very knowledgeable and friendly.
Had a good experience here and purchased a mattress set. Michelle helped is and was very knowlegable and courteous.
Amazing customer service! We love our new mattress and box spring.
Very happy with all of our purchases. Always a friendly helpful staff..
Relaxed atmosphere, knowledgeable people, no pressure and good prices. Spencer was very easy to work with. Thanks so much!
Picked up my Big green egg this week. Great selection and customer service!
Super friendly staff and great service. The furniture is beautiful and high quality! I highly recommend this store for all your furniture needs
Thompson furniture is one of the best furniture stores in Columbus! They have the nicest employees and great prices!
Love Thompson FurnitureSpencer and nick are always helpfulEverything we have bought from them has been great brands. Will not shop any place else
My Husband and I worked with Michelle Schwipps. She was very friendly and easy to work with. We found a set that we liked on the floor at Thompson but it was already sold. Michelle informed us that the same set was pre-ordered and on the way to the store. She was able to reserve for us and, within 2 weeks we had our furniture delivered!!! Very pleased with our experience.
Big time products and small-town customer service/hospitality make Thompson Furniture a great place to shop. Nick and Spencer make you feel right and home, and their great product knowledge always leads to ensuring you make the best purchase for you.
Spencer and the entire Thompson Furniture team are solid. I’ve never experienced anything less than great customer service. Couple that with all of the community outreach, I would highly recommend Thompson to anyone looking for indoor/outdoor furniture.
High prices but the service is awesome and they have some good furniture and a clearance section. Plus everything comes with a warranty so thats a major plus. Overall, Id recommend if you have the extra cash or desire that extra security.
Great place to shop. And I love my big green egg.
This family goes above and beyond to be accommodating with all furniture needs. Gracious and respectful, you dont want to do business anywhere else! Glad Columbus has a family owned business like this one!
Always willing to help you find exactly what you need or want. Very helpful at answering any questions and always have the best deals for furniture.
I thought they were a little high But they had good stuff I bought a recliner
They are a great group of people who help you get exactly what you need for your space! Definitely check them out!
The staff at Thompson’s are always friendly and helpful. They had the Berlin gardens gliders we wanted in stock and were outside enjoying them that evening.
Thompson Furniture is the best! Great atmosphere and the customer service is excellent!!
The boys at Thompson’s never disappoint. Great customer service and great products! #SoloStove #BigGreenEgg #Columbus
Service was prompt and friendly. We knew exactly what we wanted and they did not try to get us out of our budget. If you go in, make sure to ask for Michelle!
Thompson’s Furniture has fantastic customer service and was a huge help with replacing furniture after our fire.
The employees of Thompson’s Furniture were extremely helpful as we endeavored to find a king-sized bed to fit our needs. We had some unusual space constraints in our bedroom remodel, and Thompson’s help us look into several options. We appreciate their patience, kindness, and expertise. It was nice to deal with a hometown store instead of a national chain store. We will definitely use Thompson’s in the future for our family’s furniture needs.
Happy with our purchase! Delivery was timely and work with us on our time! Highly recommended Thompson Furniture!
Great couches and delivery service.
Just bought several high quality Berlin gardens outdoor furniture pieces. Wonderful help and great atmosphere!
We had a great experience here at Thompson’s! We got great information and service. We did shop around a little before finding Thompson’s, as we just moved here. We would have spent way more somewhere else. It is family owned and we will do all of our business here in the future as well. They aren’t just selling you the product. We worked with Spencer and he was very honest and helped save us some $$$ which is always a plus. Highly recommend!
Very knowledgeable and friendly staff. I bought my BigGreenEgg from them! Always willing to go the extra mile to answer my questions about what Eggccessories work the best with different recipes! Furniture is sophisticated and high-quality! I always recommend Thompson furniture to everyone I know.
Great place, good quality furniture helpful staff
Thompson furniture had exactly what I wanted the salesperson was very friendly and personable and expertly knowledgeable buying my recliner was an experience I wish I had every time I shopped
Very helpful there. Michelle was real helpful. Got me another lazyboy.
Go to Thompson’s for your furniture, mattress, Green Egg and Yeti needs. You won’t be disappointed!
Nick and the other employees always go out of their way to find you what you want at the best deal. As long as I live with in driving distance I will never go anywhere else for my furniture or mattresses! Highly recommend!
Awesome experience. The staff was very friendly and informative. They had exactly what i wanted!
Very helpful and friendly. Just purchased a recliner at a great price, and with same-day delivery
Thompsons is a nice store with a good, well priced selection of furniture. The staff answered questions I had and the purchasing process/ delivery process went well, I definitely would recommend purchasing furniture here.
The staff was very helpful. I would definitely go back again.
My go to for Big Green Egg supplies. Nice to get advice from Spencer on different products.
Great place and awesome prices! Our furniture is solid 👌
Great customer service! Laid back atmosphere, no pressure. Answered all of our questions and made the buying experience super easy.
I have been a customer at Thompson’s for many years and I always return there. They carry high-quality products and their service is excellent. I have friends who have purchased furniture from other local retailers for a slightly lower price but they nearly always regret it, especially in the case of upholstered furniture. I have never been disappointed buying high-quality. I just purchased a lazy boy couch and love seat with fabric protection. They were very patient with me as I tried to decide on a fabric. So many choices!! You can’t go wrong trusting Thompson’s… They are a great family owned business!!
Awesome place. Very friendly staff. Their prices are very reasonable. Thanks Michelle for great service.
Only place I shop for furniture. They only sell the highest quality products.
Thank you to Spencer Thompson!! After being badly disappointed by Ashley Furniture in Greenwood (not being able to get anyone to answer the phone and totally missing the delivery date), I went to Thompsons, found a better product, and they delivered it in under 4 hours!I love this place!Thank you so much Spencer Thompson!!Sincerely,Amy Steelman-LaRue
I looked all over for a nice affordable twin bed for my daughter and they had a perfect one for under $200 here and score it’s right in town! Thank you Thompson furniture! Super easy friendly to shop at no hassling me while I looked it was a good experience!
Thompsons has been great to us over the years! We have bought three different couches and all have exceeded our expectations. We appreciate Nick (and Danas 😉) help in helping us select pieces and upholstery! We will buy from them for years to come! Great quality, style, and friendliness keeps us coming back.
Thompson Furniture is top notch. Stopped in today to look for furniture. Was not pressured and had plenty of time to look around. Spencer is very informative and easy to talk with . He answer lot of our questions and there were many. Shop locate you get the best for your money !
Amazing customer service - no pressure and patient selling. We’ve purchased everything from Yetis to BGE and supplies to Adirondack outdoor chairs to living room and bedroom furniture! We also appreciate how Thompson’s gives back to our community by supporting Turning Point and the Cheer Fund!
We had a lovely experience here and they were very helpful. We have never bought furniture and they really helped us but weren’t pushy salesmen. Great deals too.
Michelle was very helpful explaining all of our options. She didnt hover over us, but was there to answer questions when we had them. Large selection to fit any budget. Very knowledgeable about all the products.
Walked in and out in 30 minutes with a comfortable chair purchased. No high pressure but very helpful. Even going out of their way for next day delivery. Thank you
Excellent service! Very helpful and knowledgeable staff as well. I definitely will be back to purchase again.
When its time for me to get my new bed Ill be coming here! great service great product and love that theyre not only family owned but they are involved in our community also!!Definitely the place to go for your indoor outdoor furniture needs!!
We have always done business with Thompson Furniture. We recently purchased Wellsville Mattresses and we couldn’t be more pleased. Nick and Spencer were involved throughout the process. To put it briefly, they care. This is a great locally owned family business.
Best place in town to get Big Green Eggs, Yeti’s & great furniture. Staff is very knowledgeable & provides exceptional customer service. They also give back to the community with The Hoosier Egg FestA locally owned company that cares about the community
All the staff that we dealt with were very informative & helpful! Very thorough with option choices in our decision made on the upgrades. We have purchased a few items there over the years & will continue to support local businesses.
Quality furniture, great selection, and friendly customer service!
ALL the people who work at Thompsons are so friendly and conscientious. Very informative, wont rush you or pressure you in any way. No matter what you are looking for, try them first, you will be glad you did.....
Staff was very knowledgeable about Big Green Eggs and accessories. Was able to quickly and efficiently find a purchase a Large Egg with multiple accessories.
Always a high quality selection. Staff is extremely knowledgeable and always helpful. Thanks for same day free delivery. No need to go anywhere else!
We purchased our couches almost two years ago and we absolutely love them. The customer service from this company is absolutely top notch. They were extremely friendly, easy to work with, knowledgeable, and very willing to help me find or accommodate what I was looking for. I would highly recommend them to anyone looking to buy a quality furniture set at a very affordable price.
Thompson furniture is a great place! They have beautiful and affordable furniture! Great customer service and friendly atmosphere! Go see them!!!!
Nick really took the time to understand what we were looking for and helped us find the perfect match. He followed up with us a few months later to make sure everything was going as we had hoped. Highly recommend them!
No pressure sale. Took our time to test mattresses and try out the comfort of the oversized chair and recliner. Great service and worked great with us on delivery.Thanks!Pat Wilson
Always the best products and customer service! Excellent quality and variety. Highly recommend!
The Thompson family welcomed me in yesterday to spend as long as I wanted to take to try out all the verious types and styles of beds. In order to better pick the right the mattress for my needs.
Experience with sales people were fantastic. Friendly, helpful. Overall amazing experience!
I recently purchased a couch and love seat from Thompson. I was pleased they met the lowest price I could find, and then they delivered before their scheduled date. I am pleased with the furniture and would buy from them again. Plus I like supporting our local businesses like Thompson!
Just made my first purchase at Thompson furniture. The experience was great. I always wanted to buy my husband a recliner, they made me on often I couldn’t refuse. When I am ready to buy the sofa I will be back. Oh and thanks for lady’s night out my friends and I had fun. See you at the green egg cook off.