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Sleep Outfitters
1516 Gemini Pl, Columbus, OH 43240, United States
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Sleep Outfitters
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aa
Review №1

Needed a bed protector/mattress cover after my dog shredded my last one. They had the exact one I was looking for, and for what I think is an excellent price. My salesman, Steve, was super knowledgeable about my options and was super friendly. 10/10 would recommend.

Tr
Review №2

I have used Sleep Outfitters in the past and always had a great experience. This time around was no different. Steve took great care of my girlfriend and I to get a bed that would serve us for years to come and met our budget. They’re very patient and accommodating to our hectic schedules and getting delivery and financing set up was a breeze. If you’re looking for a bed in the Columbus area, this is the place to go.

Ma
Review №3

Had the pleasure of stopping in and working with Steve today. He sat down with me and went over my needs and budget, then showed me a paired down selection of my best options. I left knowing I was getting the best option for me, and it took less than an hour! Very impressive. Thank you for a great experience.

Na
Review №4

Steve was very personable and helpful. Very knowledgeable about the product and sleep issues. I would definitely recommend his store to anyone looking for a mattress!

Ek
Review №5

Steve is very knowledgeable and friendly, quickly helped me out with the right fit for our family.

Ed
Review №6

I highly recommend seeing Steve he will take care of everything you need and IMO is the best in the business.

Da
Review №7

Looking for a replacement mattress for our spare bedroom. Steve ask a few questions and was extremely helpful in recommending the right mattress for my needs. Professional and speedy. Highly recommend this store.

Su
Review №8

Steve was very hospitable in our transaction! He asked some questions to hone in on our present issues w/ sleeping to get our issues taken care of and let us spend as much time as we needed, on the mattress, making up our minds IN the store. Though, didnt mention about the 120 day exchange not being available for our special-order until right before we signed. I think thar could have been mentioned a little sooner.

La
Review №9

Steve was very detailed and was completely helping us narrow down what we needed in two different mattresses. Would highly recommend talking to him about your sleep needs/concern

De
Review №10

Getting a new bed for my dad. Steve listened very attentively to our needs and hopefully fit us with the best bed for my dads next chapter in his life. Easy, nonstressful purchase. Crossing our fingers its smooth sailing from year. Would definitely come back here for future purchases.

Le
Review №11

Was thankful to have Steve do a sleep profile on us and recommend what would be best for us. We like that we can try it out for 4 months and return it if it does not work for us. Cant wait for it to arrive!

Co
Review №12

Steve was extremely helpful in finding the right mattress for us! We are very happy with our experience

Ka
Review №13

Steve is a great sales person. Very professional and knowledgeable. 2nd big purchase at this facility.

Le
Review №14

Sushant was a great help! He had all the information we needed to make a decision on the mattress and adjustable base. I highly recommend him for such purchases. He is very pleasant to talk with also.

Hu
Review №15

Steve was extremely polite and welcoming to my and my girlfriends inexperience in buying mattresses! He helped us pick the perfect mattress and offered a high quality mattress protector! Explained the differences between different brands and types in a simple yet informing way. Super helpful, 10/10 experience that we will for sure be telling our friends about! THANKS STEVE!!

Ja
Review №16

Sushant was attentive, knowledgeable and very helpful guiding us toward the best mattresses to meet our individual needs.

ms
Review №17

Steve helped us out with the best prices for our kids mattresses. Many options to choose from.

Ja
Review №18

Steve is not only knowledgeable but genuine! I’ll never get a mattress anywhere else! Thanks Steve!

Ke
Review №19

Steve was very helpful and took as much time as we needed going over all the options. Very happy with the service

ch
Review №20

Excellent service provided by Sushant Niroula when my husband and I came to look for our new mattress! If you want someone is kind, understanding about your sleep needs, and thoroughly knowledgeable about the products he is selling, then you need to discuss your new mattress needs with him. Our experience was wonderful.

la
Review №21

I brought my parents to this store. We are downsizing to a senior apartment. Steve was excellent working with my parents: kind, no pressure, no rush. He helped us select tow mattresses that we perfect for each of my parents, set up every detail with delivery when we needed them. A great experience—he is an asset to this company! Thank you!!!

He
Review №22

Steve helped us today! Got a comfortable mattress and box springs for a good price. Fourth time shopping here pleasant experiences every time.

Ta
Review №23

Steve was incredibly helpful and knowledgeable in helping my husband and I find the perfect mattress for us. Customer service was 11/10! Thanks Steve!

Ba
Review №24

My husband and I had a great mattress shopping experience. Steve was super helpful in guiding us towards the perfect mattress for our guest room & master. He took the time to explain all of the features and answer all of our questions. Definitely recommend!

Gl
Review №25

Steve was extremely helpful. We had exactly what we needed in just a few minutes. Definitely go back there when in need of a mattress

an
Review №26

Great customer service, knowledgeable, competitive pricing, and patient. Steve was great from start to finish.

Be
Review №27

Steve is awesome. I was overwhelmed by the entire process of replacing our mattress, but Steve was able to help me understand just what i wanted and needed. Very happy.

K.
Review №28

Very professional and made sure I was fully educated on my purchase. Service was exceptional and the product is great.

Li
Review №29

Steve was great!!! Super helpful through the process of buying our first mattress. We found the perfect one!! Thanks Steve!!!!

Tr
Review №30

Steve was very helpful in helping me pick out the perfect pillow. Mans clearly very passionate about sleep. Would recommend.

Gr
Review №31

Steve was excellent with helping us find the perfect mattress and pillow for us! He took the time to show us several different mattresses until we found the perfect fit. Very knowledgeable about all the products.

Tr
Review №32

Thank you Steve! Steve was very knowledgeable and supportive with our mattress purchase.

Re
Review №33

We had a great experience. Very knowledgeable and was quickly able to find us the correct mattress!

Mo
Review №34

Sushant Niroula was very knowledgeable and quick to answer any questions we had. He helped us get the perfect mattress, pillows, and accessories for a great deal!

mi
Review №35

Great customer services. Went o we abs beyond. Had what we needed in stock and ready to go. Was quick greeting was great. I recommend.

Jo
Review №36

Great customer service and advice on mattresses. If you’re looking for a new mattress set make sure to drop by here to shop. You won’t be disappointed.

Do
Review №37

Steve was wonderful to work with and helped us immensely, go see him!!!

Ja
Review №38

Steve provided outstanding customer service for my mom and I. He was very professional, thorough and kind!

Ab
Review №39

Nice, educational experience. Sushant spent a lot of time educating us on different mattresses and brands. He worked with both of my parents and my sister to find them mattresses. He was very accommodating. I would recommend Sleep Outfitters to anyone looking to buy a new mattress.

Re
Review №40

Steve was absolutely amazing! We went to 3-4 stores before this Sleep Outfitters and by far had the best experience here. He was more focused on our needs than simply a sale, which would take this review to 10 stars if that were an option! Thanks Steve!

b
Review №41

Stephen K was great helping me select a mattress!

Ca
Review №42

So glad I came in here today for a new mattress! Steve was so great to work with and very helpful! I would definitely recommend coming here!!

Mi
Review №43

I had a great experience here. I know I will enjoy my purchase. Sushant was a very good sales associate. He was very informative, took his time and explained everything clearly. I enjoyed my visit immensely.

Sa
Review №44

We have had a great experience. Steve was very attentive and very determined to help us select the right mattress for us at a very reasonable price. Thanks for making it an enjoyable experience.

Ki
Review №45

We purchased a Sealy Hybrid mattress with an adjustable base for my mom-in-law.She’s 86 years old and Steve was amazing. He was patient, didn’t talk down to my mom in law and was more I retested in her comfort than a high sale.I cannot speak for the rest of the staff, but I’d go see Steve for a mattress anytime.Delivery is scheduled and for a small fee they are removing the old set!

Tr
Review №46

Steve, store manager, was an absolutely wonderful sales person! He is patient, knowledgeable, and doesn’t push product on you. I am confident that I have purchased the best possible mattress for me! Thank you Steve!

Br
Review №47

Steve was incredibly helpful with helping us buy our first mattress! Would highly recommend visiting here and asking for him.

Al
Review №48

Came in to see Steve; he gave me a good deal. Good service

Dr
Review №49

Steve was super helpful finding me a mattress that fit my needs and getting a good deal on it too. Thank you Steve.

Ry
Review №50

Steve is a true asset to the organization, great experience, thank you!

Pa
Review №51

Steve was wonderful and patient with all of my questions! I keep coming back for all of my families mattresses.

ke
Review №52

Steve was very nice and took care of every one of my needs in a timely manner!

Ma
Review №53

Steve was very helpful and allowed us to work with him without feeling pressured into anything. Highly recommend this store and Steve!

Ja
Review №54

Sushant did an excellent job explaining our options and making sure we were well educated on our mattress choice.

Ca
Review №55

Steve was very helpful with getting everything ordered and very knowledgeable about the company!

Da
Review №56

I hit my ankle on a bed and the owner started laughing at me. so disrespectful

Bu
Review №57

Me and my husband went into the Polaris Sleep Outfitters store to get a mattress set. Sushant was there. He was very personable and professional. He had a very easygoing way of talking to us which didn’t seem like he was selling us at all!!!We walked out of there with a great deal and a wonderful set that we love, and also two great pillows!!!He did his job! To convince my husband to spend money, is quite frankly a miracle! And he succeeded!Hats off to him for making us happy customers!And providing us with some much needed sleep 💤!

Ja
Review №58

Steve was very helpful. Much better than larger outlets and the process was easy.

Al
Review №59

Steve was amazing! Took his time with us and matched us with the perfect mattress for us! Also, fast and free delivering!

J.
Review №60

I had to rush my last review because my battery was almost dead on my phone. Steve really took a LOT of time to understand our needs and wants. He gave us options to suit our needs with no pressure. Because of Steves professional approach, we just purchased the Temper Proadapt soft. We are looking forward to a good nights sleep! Thank you Steve.

Ka
Review №61

Just bought Queen Sealy mattress for price of twin! Service rep Steve was very helpful with suggestions on which to pick, very happy!

Dy
Review №62

Steve was very helpful helping us pick a new bed! Very friendly and knowledgeable!

Sh
Review №63

Sushant provided great explanation and service. First time here and we will definitely shop here again.

Ty
Review №64

Steve was very personable and knowledgeable.

Ch
Review №65

Steve was awesome, he helped us find the perfect bed for us.

Ju
Review №66

I had a great experience with Steve. He was extremely helpful with the whole experience he made sure I walked out with the perfect mattress! I couldn’t have asked for a better guy to help me with this! I would highly recommend sleep outfitters and ask for Steve!

W6
Review №67

Steve did a great job in helping me find the perfect mattress.

Ja
Review №68

Sushant was very professional and helpful in our selection of a new bed .

Me
Review №69

Steve was very nice and informative! He knew what he was talking about and he was kind enough to give us a discount on the frame as well! We got a mattress and frame that was perfect for us at a great price!

Sh
Review №70

This is our second time purchasing from Steve and he’s knowledgeable and not pushy towards what to buy. We had a warranty issue with our first mattress and it was quick and easy to get the exchange sorted and new mattress picked out.

De
Review №71

Steve was awesome! Really took his time with us and made sure we found the perfect fit.

Ju
Review №72

Thank you Steven! Very knowledgeable and friendly! Excited about the new mattress!

Ja
Review №73

My husband, son and I were at sleep outfitters in Polaris area on September 17th to buy a queen size mattress and box spring for our son. We were greeted by salesman Stephen and he was very helpful and did not pressure us into buying a more expensive mattress than we could afford. He took the time to explain everything about the mattress that we picked and had our son try 2 different ones. We would definitely recommend this Sleep Outfitters and recommend Stephen. Thank you for all of your help. We will definitely be back when we need another mattress.Sincerely,Janice Barrett

Ro
Review №74

Steve was awesome! Super knowledgeable and ready to listen to the client and suggest what works best for them. Honestly could not have asked for a better mattress shopping experience. Quick, easy, and painless!

Ch
Review №75

Went in just to look at mattresses. We were helped by Steve. He was very knowledgeable about his products and really took the time to make sure we were getting exactly what we wanted. Added bonus was that the prices for brand name, nationally known mattresses were about 1000$ less than other stores.

Ih
Review №76

Steve was a great salesperson to work with, knowledgeable and assisting.

De
Review №77

Steve was great! Very helpful and not pushy. Found just what we needed.

Mi
Review №78

Steve was very helpful. He focused on our needs and was courteous with our time. Great experience.

Fa
Review №79

My husband and I were going back and forth with the sleep number or tempur-pedic beds. We decided to go with tempur-pedic and worked with Steve. He was very helpful and insightful with information.

Bi
Review №80

Steve was very helpful and showed us various models in the Tempur-pedic and Sealy lines. We purchased a Tempur-pedic that was perfect for our pressure points.

Ja
Review №81

Wonderful service from Steve. He was very helpful, asked good questions, and was extremely knowledgeable.

St
Review №82

Incredibly knowledgeable and kind. Enjoyed our time with Steve Krystofik. Highly recommend!

Ga
Review №83

Steve was very helpful and provided a great price.

To
Review №84

Great customer service. Took his time to get exactly what best fit our needs while staying within our budget.

Ma
Review №85

Steve was great. He took his time and led us CV to what we hope will be a great night sleep!

No
Review №86

A pleasure to do business here. Steve was very pleasant and helpful, making the transaction quick and easy.

Er
Review №87

Steve was great to work with! Took so much time with us and was so knowledgeable- GREAT experience!

Al
Review №88

Sushant was very easy to work with, I waited 5Weeks to try to get another mattress at a competitor and had to cancel. Sushant found one in stock, in my price range and had delivered in two day!!! Excellent service!!! Thank you!

Ru
Review №89

We had a wonderful experience with Sushant! He is very knowledgeable, friendly, and did very good job in understanding our needs. We are very happy with him and would recommend him 😊

Is
Review №90

Steve was a great help in finding a new bed. He was patience and very informative, answering any and every question. Steve took his time giving a detailed explanation on the options available and the pricing.Delivery was on time, very professional and friendly with no clean up necessary. Will be recommending Steve to friends and family in the area!

Tr
Review №91

I was in need for a mattress immediately and am extremely thankful to have run into Steve! He was super welcoming and easy to work with in finding my mattress of preference. Definitely recommend visiting him at Sleep Outfitters-Polaris! A+ Service!

Ju
Review №92

Steve was great, he was personable & listened to our needs, likes & dislikes past closing time until we found the perfect mattress that checked off everything on our list. We would definitely recommend visiting if you’re on the market for a new bed.

Ra
Review №93

Easy to work with. Great experience!!

TI
Review №94

Steve is awesome and gives me a great price.

Ri
Review №95

We had a great experience purchasing a mattress, bed spring, and bed frame. Sushant Niroula was very knowledgeable and professional. He carefully considered our needs and found a great bed for us in our price range. We greatly appreciated his assistance.

ma
Review №96

Steve helped me pick the perfect matress!!

Ju
Review №97

Steve was very helpful in finding the right mattress for me. Highly recommend him and this store.

To
Review №98

Awesome service from Steve! Thoughtful and through!

La
Review №99

Steve was great helping find the best mattress for the best deal

Ba
Review №100

My son hit his ankle on a bed and someone laughed at him, wasn’t a good experience.

Information
18 Photos
100 Comments
5 Rating
  • Address:1516 Gemini Pl, Columbus, OH 43240, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 614-436-4115
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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