I needed a big job done on my Jeep Wrangler and was preparing myself to have to call service everyday to try to get info on the status of the job.Mike Pastore was my service advisor and he was honest with me from day one in regards to how long the job would take PLUS he actually called or texted me once, sometimes twice a day to update me on the job!!!! I have never had anyone in the past update me or be so communicative throughout the process. Mike helped this to be a stress-free process for me. AND he contacted me a few days after I picked up the car to make sure everything was okay. Hes the best and if I need work again, Ill definitely go back to him.

Hard working employeesAim to please

I went to the Commack shop on Monday to replace my tires. As soon as I got there Michael in service assisted me and answered all of my questions. I had a dent in my bumper and it was interfering with the new tires and it would not be able to drive. Immediately, Will (I believe he manages the service guys), checked out the problem and spoke with the young man working on my car to find a solution so I can drive my truck home. Brian, who works in the parts dept, looked to see if he could get me a replacement bumper. He discussed options with me and I was able to find a very affordable replacement. I need to add he found the replacement while I was waiting for my car to be completed. This review is not based on a one off experience. I had to go back today to get my bumper replaced and they were just as patient and accommodating today as they were yesterday. These men are indivually professional, patient and knowledgeable but as a team they are simply awesome!!

I bought my Jeep from this dealership about 3 and a half years ago. No complaints at all with the car & how it runs. However, the front of my hood started to form rust bubbles in June of 2020. I brought my car to the dealership to see if they can fix this issue since the car was just over 3 years old and should not be forming rust bubbles. I spoke to a manager named Mike who informed me that this issue is only covered under the basic warranty (3 years) and NOT the corrosion warranty (5 years) which made no sense to me. My basic warranty had just ran out so he informed me that they can recommend a body shop to get the work done, but I would need to pay. A few months later I brought my car into the Security Dodge dealership in Amityville for a recall & showed them the rust bubbles on the hood of my car. A manager there told me that they see this all the time and it wouldnt be a problem to fix. I dropped my car off on Monday & had the car back by Thursday completely fixed with no charge since it is covered under the corrosion warranty. Safe to say Security Dodge in Amityville will have my business moving forward just from their customer service alone & not Huntington Dodge.

Best dealership to buy a jeep. I’ve bought 3 from them myself.

Had my pre-owned 2015 Jeep Patriot for about 2 months now, this dealership made the whole car purchasing process easy! Dave Daniels was an absolute pleasure to work with, he didnt pressure us at all and made sure I was comfortable with the car. This vehicle was everything I was looking for, and I walked in already knowing the specifics of what I had wanted. I was beyond satisfied with the customer service I received, I would highly recommend!

Always great service at Huntington dodge/jeep. The one across from home depot on Jericho tpke. After regular service was done on my jeep compass, there was a clicking noise that I had heard for months in the back. described the noise and Mike knew exactly where to look and found it!!! Will always stick with them!! Thank you!!

Have always had problems at Dodge . Actually ordered a hose for my car, wrong one was sent. While Tech checked for part, was found that part is no longer available has been discontinued. All auto parts store say its a dealer item. How do you just stop making a part and not put in an upgrade. Bad business and no one has a answer.🤔☹️☹️😠

Its just a service center. The staff was very friendly.

I was unhappy with how long my car took for repairs and I don’t feel anyone communicated well with me about the timeline. I also feel that if a car will take several days to be repaired, a loaner car should be offered to you. Lastly, when I went to pick up my car after service hours, the salesman in front told me he couldn’t give me my car because he couldn’t find my keys but he had barely looked. When I went back the next day to get my car, the servicemen told me the keys are always hanging on a board.

I thought it would be good to tell the public an idea of what the rates are before going in to the shop:For Jeep, Chrysler, Dodge, Ram, and Other Makes the mechanics bill at $155 per labour hour.For Ram 2500+, Promasters, and diesel engines, $169 per labour hour.There is an $800 handling fee on customer supplied parts.When having work done in the shop, automatically you pay for warranties on labour and any replaced parts. At least this is what they told me when I wanted to take my car somewhere else to be fixed.

Came by to check out a Durango sales men seemed to have zero interest in selling it to me. I took it for test drive he said he was waiting on someone else to come in so he sent me off on my own. Came back after my test drive to tried talk prices, packages and he pretty much kind went over to the sticker and read off what was on it. I ended up going to another Jeep Dodge Dealer and buying there. Guess he thought the guy in jeans and a tshirt couldnt afford it.

My recent experience with the Commack store was very good to say the least. I called last minute for a part I needed desperately on at Saturday 10 mintues before they closed. And I have to say Dan from parts was more than accommodating. He actually stayed a little late to make sure I got what I needed. Rare these days to actually deal with people who care. Thank you!

Great experience.... David was very helpful and I will definitely buy all my vehicles from now on from there because I feel like it was family not like sales people trying to take my money, plus I got the best deal in the whole state. If you are looking for a Chrysler Dodge Jeep or RAM you must check out Huntington Dodge and look for David Daniels you will be happy that you did.

The service department here is very resourceful and customer friendly. I have to give credit to the the transparency in which the staff operates and the consistency that Ive witnessed on each visit.A special thanks to Tiffany who does a great job in communicating and offering solutions to customers like myself. Her professionalism certainly creates a sense of security.

Just bought a left over new 2017 Jeep Wrangler Sahara for my wife. Great experience all around. No typical BS that we all know too well. Fair trade in value, great negotiations and in and out in no time at all. NOT the typical 3 hour waste of time before you get insulted BS, we all know that too well also. Thank you guys very much. Love my Jeep. My family will be back!

I 100% recommend getting your vehicle serviced here due to the high level of professionalism and friendly customer service Ive experienced coming at this location on each occasion. Youll recognition it the second you pull into the driveway.

I bought my Jeep here a few years ago and have had it serviced since then and have no complaints whatsoever. They do a good job and treat me well. Special props to Charles Catanese in the sales dept. He bent over backwards to get me the vehicle I wanted and he is a nice guy - not the high pressure slick sales pitch I got at other dealers.

Purchased my second car from this place. Very satisfied! 5 Star service

I have brought multiple Dodge, Jeep and Chrysler vehicles here for service and had a fast, pleasant experience. Aaron the service manager is always on top of everything. Tiffany and Amber the service writers got me in and out quick. thanks again guys!

Probably one of the most amazing experiences at a car dealership. David Daniels went above and beyond to get me into a Ram 1500 sport night edition. Hes not your typical salesman and will not be pushy. He was very attentive and thorough. He certaintly made sure I was completely satisfied before I left with my vehicle. I will be referring everyone who needs a vehicle to him. Overall very happy with the service I have received here and definitely ask for David Daniels you will not be disappointed.

I am very happy with the service I received here at the COMMACK location. The team is patient, communicative and ensures their customers are first. Aaron and his staff are open and very professional. They are customer service oriented and ensure that they are put first and foremost. I have to add one comment is that the location in Huntington Service are very rude and have no patience with customers. They do not take ownership

Was there to assist a family member with a vehicle purchase. Just a note, she has purchased 3 vehicles from here prior. The salesman CHARLES, vas very impatient, dismissive, and unprofessional! Had more of a small dilapidated dirt lot used car salesman way about him. Very unfortunate because she was upset and was ready to drive home in a new vehicle! Oh well guess its on to the next dealer! Other people who work there and also may have been in a management position, for sure had to see we were not so happy and had no issues letting us walk out! WILL NEVER BUY ANOTHER VEHICLE THERE AGAIN. And Charles a little advice: you can stick to your guns and get your point across without being a nasty disrespectful you know what to a female! Show some class for God sakes!

Amazing service dept. In general anyway. Switched from Security Dodge to Huntington.

About 3 years ago, I dealt with Dave Daniels to lease a car. For a change, it was a pleasurable experience as I got the car I wanted at the price that Dave gave me. No surprises here --- not like the other car salesmen I have dealt with. So it was no brainer for me to go back to Dave when my boyfriend and I wanted to get a truck. He is straight forward and just overall nice guy. I would highly recommend DAVE DANIELS!!! And the truck is AWESOME!

My husband and I just had the absolute, hands down best experience leasing our 2019 Jeep Cherokee! We were all set to test drive a car at a different location, however, my husband wasn’t pleased with the customer service over the phone and happened to call this location. He spoke with David Daniels on the phone who immediately began giving us the best possible customer service you could imagine. This continued once we set foot in the dealership and only a few hours later, we drove off the lot! He was seriously the best! Andre Rosales, the business manager, was also a pleasure to work with! In all honesty, we just had fun leasing our Jeep and HIGHLY recommend this dealership! We will be back in 3 years. If you are looking for a laid back, friendly, and comfortable environment to find your next car then you must go to Huntington Jeep, Chrysler, Dodge at 5080 Jericho Turnpike, Commack NY!

My daughters 2016 Jeep Renegade has a check engine light. She attempted to make an appointment for service and was told, oh you dont need a appointment for a check engine light, just bring it in when we open. Well she did on a Saturday and was informed that the tech for check engine lights doesnt work on Saturday. She once again asked for an appointment and was denied for a check engine light. Since she is a full time college student and works two part time jobs, she inquired for a loaner in case she drops it off when the check engine tech is working and was told, only if we keep a car for a week, can you apply for a loaner. When I take my Honda in for service, I make an appt. in advance, everything is explained to me up front, I am asked (in advance) if a loaner car is needed and am treated as a valued customer.

Our second vehicle with salesman Dave Daniels. Couldnt be more satisfied with every aspect of the purchase. Dave is a great guy, representing a great dealership. Highly recommended.

Great experience all around. Dave Daniels was very pleasant to work with and got a great deal on a pre-owned patriot. Definitely recommend!

They had the best mechanic there that retired Dominic they should try to get them back even as an advisor to other mechanic.Always seem to get it right the first time

I cannot write enough stellar reviews for the team at this dealership. Beyond professional and personable, helpful and honest. Sam and Andre literally go above and beyond for their customers. Reviews aren’t ever my thing and today alone I have written 2 for this dealership and men. If you need a new or used car or truck don’t bother going anywhere else. Go se Sam. He’s the man. 👍🏼 And Andre literally couldn’t be more helpful if he tried.

WOW! Super good service!!! Number one!

Everything was great. Professional service.

I went to buy a car, I was ready but these guys are like public employees. Nothing specific on price of the car, it was like lottery, in every question they answer back, I do not know, they do not care and do not help. I bought the car from Merrick Dodge Chrysler Jeep 2 days after

Service advisor Ciro Martinez exemplifies what service is truly about!! Wow! Such a gentleman! He went above and beyond to help me with my Chrysler Pacifica 3rd row seat issues. It was an emergency and I needed the issue solved for my family ASAP. I used to go to Westbury Chrysler for 3 of my cars but they said no to helping on short notice. I tried many other place but everyone said no. Ciro was the only one that helped and it wasn’t easy for him to find help but he managed! He saved me so much stress that day! Go to Ciro @ Huntington Dodge Service Center. I’m taking all my cars there from now on.

Great ! See Dave if your looking for a certified used vehicle no bull no pressure! They have a customer for life! Thanks

Great! No 1-1/2 month appt for service of O2 Sensor code like SH Dodge where RAM leased 2mths ago.

Friendly helpful staff and great service.

Very good service worth the long drive

Went to the Commack location for a standard NYS inspection just because the place is right by my house. After waiting 2 hours for them to finish (normally takes 15 minutes), they provide me with an estimate of close to $2000 in repairs that they say must be done in order to pass. I then take my vehicle to my mechanic in Smithtown, and I pass inspection within 10 minutues as well as being told that none of the issues presented to me by Commack Dodge existed. This is not the first time this has happened to me at Commack/Huntington Dodge, as about 6 months ago I had a safety recall and was told I had a radiator crack and needed my rear differential serviced for about $1200...once again brought it to my guy and none of those problems were existed. Went back to the dealership to confront them on the issue and they continued to lie to me, insisting the problems were there. Bottom line, dont bring your vehicle to these guys for anything unless you want to be used like an ATM machine.

Joel very helpful.

Nice home town Dodge dealer. More than fair and friendly.

Great people, Josh is the man to see he will help you in everything he can.

Jessica the service advisor is awesome ! had my promaster city front end fixed and got me a car loaner and made my life easy keeping me posted on repairs ..the truck repair came out perfect thanks barbran ent

Great service and repairs.

Nice customer service bit no car available

Know before you go...First ask if they get a commission on repairsThen shop around if money is an issue.

The service is great here staff members are phenomenal.

Tried to scam us. DONT GO HERE.

Very courteous and professional

Very nice waiting room

Service always top notch

Very good customer service

No help I went looking for a 2019 ram and they had nothing

Friendly people helpful when you show up in person, but trying to call their parts department is a nightmare I was put on hold for 35 minutes!

Awesome staff and service

I called them for the quote for 2019 RAM, And went there on Sunday, but unfortunately they dont have the 2019 Ram in their stock, They asked me to wait for 2 weeks.

I will never go back

Rude morons

The place sucks