I think bo has been there for 15 years and is great asset to the business. Ron got me the guitar! Wide selection of electric and acoustics.

Attentive customer service. Answered all my questions, took the guitar I wanted and lowered the action for me on the spot. Will be doing more business here.

Great people behind the counter helping customers. Thank you

Staff is awesome they work with you happy to understand what equipment you need and leave you complete before you walk out the door, commack way to go!!!!

Ordered a hand drum online to pick up in store. Went to pick it up and it was the floor model with scratches and a few small chips. When I pointed this out I was told there were barely any scratches and theyve seen way worse. It was a strange experience. I just bought a new one from a different store and wont be returning here.

Came in today looking to replace my drum heads, picked out what I needed, and waited and waited and waited and waited for someone to acknowledge my presence, which didnt happen. So I calmly put everything back and left. I went just 6 mles west of your store to S/Ash and they were happy to take my money! You guys should pay attention to who shops in your store.

Brought a friend to get guitar accessories, strings, cords & stand I being a drummer went into the drum area and sampled most of the cymbals drum sets and snares they had set up.Though I personally have quite a complement of traps and percussion equipment myself, being a musician was as if I was given my favorite candy!Nice time!!!Dont think I made the salesperson too happy as I did not buy anything. Oh well, perhaps next time!!

Always a great experience there. Sales people arent pushy. And they work with you

First time to this store and it was a very pleasant experience. Brian the manager was very helpful and knowledgeable. He promptly assisted me. So Ill definitely be going back very soon! Stop in and see for yourself!

Great and professional experience. Never seen so many guitars 🎸!

Excellent customer service, all the people who work in this place are friendly and know very well how to do their job, the best. I had problems with Seldens store, I had to go to Commack, and Commack solved my problem.

Super friendly and welcoming service. Tons of nice guitars and other instruments. What more could you want?

Ive been coming to this store for years. Every employee in this location is super into music and knows their stuff. I went to look at guitars for my almost 2 year old, (I know nothing about guitars, but like to gift music items often) and the guy who helped me was very patient and didnt pressure me. They also have amazing deals and send coupons to my email regularly.

I came in to look at a bass, Ron, the guy I talked to was very helpful and thank you!

Very knowledgeable and truthful. My favorite music store.

Poor customer service. Guitars locked up and employee acted as if he was doing customer a favor to help. Hence, we went to a different guitar center and made our purchase there.

Customer service really needs an overhaul....on the phone and in person. Tried to set up guitar lessons..1st time in person nobody available and didnt want to take my name down or information...tried twice via phone...left on hold for 10 minutes 7 the second ugh!up...

Always love going thereThey have pretty good prices and the associates and teachers make you feel very welcome

Brian, the customer service manager was very helpful and patient.

See Ron! Great guy!*****

As someone who has never played an acoustic guitar before. The guy who helped me, Pete, was extremely helpful and even help me pick out a guitar that was in my price range and practical for a new casual player.Very friendly and helpful!

The team at GC Commack are genuine and helpful. Most of all they will assist in anyway possible to get you playing gear that makes you happy.I recently ordered a Japanese Reissue Strat online from another location and had it shipped to the Commack Store. When it arrived it was in worse condition than described. Although I was upset, Beau, and Sam did everything they reasonably could to ensure I left the store happy. I could not have asked for a better guitar buying experience. This is just one example of their extraordinary customer service in many years and purchases from this location. Thanks guys.

They really harbor your enthusiasm if you have it. Great people.

Wonderful experience purchasing a keyboard! Many thanks to Store Manager Jeremy for his valuable advice and patience, as well as his help fitting it into our car.

Great place to find music instruments. And very nice teachers. My son loves his piano tutor. Kevin.

Store seems to be barely stocked. Guitar wall is well stocked, but aside from that pretty empty. I was asked twice of I needed help, once by woman in drum department, because I was at the counter and she seemed genuine to help and engage me. Pro audio asked if I needed help then promptly walked out of department when I said just browsing. Wasnt engaged by guitars at all despite spending the majority of time there.I had my service dog with me and wasnt confronted to bothered in regards to having him with me. So the only 2 positive take aways are no one messed with me as far as having my service dog, and the women in the drum department was more than helpful and engaging. Other than that, this has no become the last time I will step foot in a guitar center. I have had several other experiences with this particular guitar center and I had nothing but negative to slightly less than neutral experiences with the guitar department.

Nice place to visit. Lots of instruments and associates are nice, supportive and friendly. Very good gear and great customer service.

I totally love this place. It would be hard to be @kountry_yankee with out the guitar 🎸 center! Follow me !

Awesome place saw cool guitar

Breanna was very attentive and assisted me with my purchase. Great customer service 👏

Its a beautiful place! Lots of people, so the attention is not the best, but when you are getting help by someone, they do their best, so thats what matters! :) got a beautiful Fender there!

Very informative sales people. They helped me make a awesome coice!

When I walked in the staff at the Commack store were very helpful, very patient and professional. Absolutely going back when I need equipment.

A friend of mine whom I have known since she was 18 years old finally decided to tie the knot with the love of her life. She had asked me to DJ her wedding and I needed sound equipment to DJ that wedding. Guitar Center was able to provide for me all the necessary equipment to make my friends special day a spectacular one. Like the Guitar Center in my Hometown of Clearwater, FL, these guys went way above and beyond the call a professional duty. All of the gearing I rented was an excellent shape and there were no issues what so ever when I had set up all the gear and used it at the wedding. If I ever need to rent sound equipment again the next time I make a trip to New York I will make sure that I use these guys. Thank you for making the sound system rental transaction as smooth as you did.

Excellent, service and place great..❤

Long story short, you have one very dissatisfied customer. I place an order online (11/2/20) for my daughters birthday. It was supposed to arrive at the Commack store by 11/6/20. It did not. I called subsequently and was told that the item is no longer in stock and that guitar center was cancelling my order. I was then directed to speak with the manager (Jeremy) at the Commack store. He told me that he would get me the item from a store in Pennsylvania and have it by my daughters birthday. I was pleased with his response. However my daughters birthday came and went. I called a few days after and was told someone would get back to me. They didn’t. I then called again a few more days later and was given the same runaround. No one would call me back. I finally called again on 11/21/20 and spoke to an associate in the Commack store who said they saw that I was waiting and was unsure why no one had contacted me. She took a look in the inventory and said she had the item there in stock and I could come pick it up. I went in to pick up the item, they went in the back and got it for me. The item they had was not the same one I had ordered, this one was $50 more. I asked them to discount the item, especially due to the horrible customer service I received and they said it was eligible for the already listed sale price. I was told by the manager that this is the best he could do. Shame on your company, you drop the ball on multiple occasions and expect that your customers will just come back. Well, you’ve lost me. I’ve spent quite a bit of money in your store over the years and I can assure you that I will make my story known to all of my friends and family. Next time, you might want to do something other than tell your customer sorry. Even the sales associate who sold me the item in the end said that he wasn’t surprised that the company handled the matter like this. Worst thing of all, you rained on my daughters birthday for no reason.12/6I write reviews to the guitar center website as requested. To date, I have heard nothing back from them. I’m not surprised at all. Just goes to show, that even though they said they would make the situation right....they can’t even do that. No wonder they’re filing for bankruptcy

Bought an acoustic electric guitar yesterday at guitar center commack. I ended up finding the same instrument cheaper online and the sales team agreed to match the price with no haggling or confrontation. The sales team was helpful without being pushy or in your face. Great store with a great staff. Stu was extremely friendly and helpful in particular

I arrived about 5pm the store was not busy at all. I had my choice of guitars to choose from. The staff as usual were very friendly and said if I had any questions to ask. My only regret was talking myself out of buying a gretsch acoustic that I was playing. But I fix that today when I return cash in hand lol.

Great selection. Good pricing

Excellent experience the guys that helped me where Great I will be back for sure

Great store for proaudio and dj equipment

Staff was very friendly, helped me buy my first guitars and didnt try to upsell me on some expensive one which would of been a waste

I had to return a product my husband purchased. No hassle and easily refunded his money without issues. That makes a happy continuing customer..

Nice place, Nice staff.

This place has lot of instrument that you can buy there is a section for each type of instrument

These people are awesome!! Best GC in all the USA.

Everyone on this particular shift was awesome. They were knowledgeable, patient, and easily approachable. I gave 4 stars due to a store policy I wasnt happy about but I understood why it was in place. Still, dont put something on the sales floor if it isnt available for purchase. Other than that it was overall a great experience.

Fantastic customer service.

Firstly, Kevin is an amazing person. Thank you Kevin. I live in IL and this store is in NY, of course. There was an item that kept getting cancelled online, for ship to store. A very limited item, even more limited due to covid. Anyway, the only stores that had them was Queens and Commack. One at each store. Called Queens first... told me to call 800#. I took a chance and called the Commack store, and let me say this... Kevin went above and beyond for me. Stellar!! He gave me instructions for me to start the store to store delivery process. In short, the item will be shipped from NY to IL. Kevin really, really made my day. Honestly, my daughters too. It was a graduation gift. So thank you for helping me make this happen. Excellent customer service. Much appreciated.

Well if u need guitar,bass,drums,piano,and other musical equipment you know where to go.

Absolutely great customer service! Tom helped me get the gear I needed right away and was super helpful and straightforward. He went out of his way to make sure I would be getting what I ordered and I am very grateful for it! Back on track recording our album thanks to this store, the manager and Tom!

The people working at this location are some of the BEST reps we have ever encountered!Helpful, polite and knowledgeable are just too few a words to describe the staff, managers and associates that are employed here. Our favorite place to shop at!5 Stars all day long.

I have been going regularly since it has opened. The experience is based on what they have in stock and the staff of the moment. The store managers have come and gone, most are stressed and overwhelmed. I wish something could be done about the staff. The ONLY person there to trust and enjoy is Beau. Beau is the BEST!!!

Went in to buy a nice guitar was taken care of by Kevin. Given some very sound advice. Left there with my new Martin guitar very happy

I helped my nephew buy his first guitar. Could he have saved $20 by going on Amazon? Probably, but he never would have had that experience of picking up 20 or so guitars. Hearing the tone and quality, feeling the action and meeting the professionals that he can turn to for great advice or just foster his love of music.Im happy to teach my nephew, but I cant tell you how glad I feel knowing that there is a credible, reputable source that isnt just there to upsell. You can feel their commitment to music when they not just let, but encourage you to touch and try different instruments, and make recommendations that arent aimed at closing a sale. Go and judge for yourself, you wont be disappointed.

Nothing but love for this spot always treat me good and kirk in the back for audio and keyboards is dope! Thank you for your kindness.

Yes, its just a guitar center -- Ive been going here since it opened. I know the long-term folks on the floor. Theyre really know their stuff, helpful and let you do your thing, until they are needed.

Hardly any acoustic guitars..lousySelection

By far the best guitar center location on Long Island, I would drive extra miles just to go to this one. As a musician in a band for the past 17 years, this is definitely my go to guitar center location. Great selection and very helpful workers. I just love the fact that you can try out any instrument they have in store and jam out! They have a very respectful trade in program, giving you either cash or store credit, which is great!

Great customer representative at the store. I purchased a use electric guitar it was rated as in great condition. And thats exactly what it was in great condition. Would definitely purchase again at that the 8 Garet Place Comack NY store. Good old customer service always wins. Thanks guys.

Great Store, Great Staff and Management. Jeremy, Sam, Beaumont👍 All the other associates, all good guys. I highly recommended the Commack NY Store

Jared, the manager was working that day, very knowledgeable and super friendly. A pleasure to shop. Will definitely be back to purchase from him!

LOVE THIS PLACE, EVERYTHING YOU NEED 4 A GREAT MUSICAL EXPERIENCE. FRIENDLY STAFF QUALITY ITEMS AT A REASONABLE PRICE CHECK IN OUT I WONT BE DISAPPOINTED 👍✌👌🇺🇸

Always a pleasure going to this store. Although the drum department sometimes its hard to get help but still its an awesome experience the manager Samuel is so helpful always fun at this guitar center!

Amazing place!

Great customer service for beginners and expert players. Willing to work with working musicians and artists, as well as newbies, without attitude. Love this shop!

I love that they added headphone demo stations. I just wish they had high end ($600+) headphones to try out also. Though I do understand the market is probably small at that price.

The employee are so friendly. Some items are more expensive than couple years ago . Such as guitar cords, boss loop pedal

Great place for many reasons. The employees are very knowledgeable and helpful. My daughter got her guitar from here and loves it!

Great selection and great prices, because sometimes you need to put your hands on an instrument and see how it feels and sounds in person. Very helpful staff and very knowledgeable. Definitely worth the trip.

A guitar players paridise. Tons of beautiful guitars and basses to see, and you can play any one you want. I was looking for an acoustic bass. They had a nice selection at very good prices. I was there an hour before closing and felt a bit rushed, but that wont stop me from going back.

Nice gear but they need more employees. Ypu have to wait forever to get assistance, It happens everytime I am there

So many great things especially since theyve started selling used gear. Staff is solid and eager to help

I love coming here with my husband. He heads straight for the guitars while i love to look at the keyboards. I will get one someday.

So first of of all, amazing customer service. I live up in Maine and was trying to track down a certain guitar Ive been wanting. I believe I talked to a guy named Brian E. Super nice and very helpful in helping me start payments on my guitar and being able to arrange for shipment when ready. I will be asking for him again on Thursday when I call to pay off my beauty and to have it shipped. Thank you so much guitar center commack and thank you Brian!

Ive been going to this location on and off for several years, the friendliness of everyone that goes into this store is incredible. Customers and the staff are all nice and always willing to share the love of music with anyone. The fact that you are able to try out almost every instrument that you can imagine from bongos to dj equipment really helps with making a final decision. Ever since they started offering lessons for beginners Ive seen a whole new level of interest in music for the art form that it is. Its great and this place is just the place for anyone who wants to explore music, not just guitars.

Great help from patient and understanding staff, James at audio and Kevin at guitars are knowledgeable, focused, helpful and most importantly friendly; try and visit them you will not be disappointed.

Helpful, friendly, knowledgeable associates. Good selection, fair prices

Great place! For all your music needs

Its ok. Ihave been in better gutar center storeswhere the variety on merchandise is insane.

Do Not Shop Online for Guitar Center Gear. When you visit their site youll have pop up adware malware installed on your computer which will haunt you forever. Worse non removable annoying CONSTANT POP UPS.I will never shop at Guitar Centers again..

Had everything I needed at a reasonable price. Great service from employees

Time flys by when im here..luv it x100

Nice people

Its hit or miss with sale items at this location. If youre not being helped by a manager, then your purchase could take a while with regular a staff member if looking for any type of discount. Great for a quick purchase tho...

Great place very helpful, definitely get lessons 👍

Good selection. Staff needs to learn more. Could be more helpful.

Guitar Center in Selden its basically pretty good you can get some nice stuff when its on sale. The sales staff is very knowledgeable

Guys in here are awesome and always helpful

Great music store

My son is a musician and he loves this place, guys that work in the drum section are great people to deal with.

Not a bad guitar center but you are better off going to an independent music store for service and knowledge.

Loved it. Great experience, lots of variety, and good customer service. Left with a very nice piece.

They are the best people just like Jason the guy that is charge of the drums he is a really super nice guy also there are a lot of guitars and few basses but it is ok

The young management is very rude and not at all helpful. I do like the older sales reps who go out of their way to answer any questions you may have. Just avoid the young blond manager.

They did a good job on my Grand daughters 🎸😁...

I love guitars, so naturally I go to guitar center. Its not just guitars, you know! They sell percussion instruments, keyboards, PA systems, you name it. if you have a good ear and know what youre doing you can get some bargains here. One caveat. Never sell them your equipment unless you are totally desperate for money. They will not give you a fair price. Im not calling them rip offs or anything, but unless you have something rare or exotic you are not going to get too much for it. Youre better off with Craigslist or Facebook market. Better yet use reverb, which is a site for selling musical instruments.I forgot to mention that they also teach lessons here. if they dont have a music program in your school and you have some school age children, please get them started in music. The younger you start the better off youll be later on!

Great staff nice prices 👍 and they do finance too.

Bought a Bass guitar but they only had the floor model so we had to go back and get the new one when they received it. Although the new one had a screw missing so we had to go back a third time. Otherwise good service on Guitar Centers part.

This is probably one of the best stocked places for music equipment on the island. They have a wide selection of instruments and professional dj equipment. The prices are varied depending on the quality of the product and whether the items are new or used. I reccomend any up and coming or established musician to stop by this place for your next purchase.