After checking other storage sites in the area we settled on Public Storage in Commack. Our sales representative, Heather, was a pleasure and made the rental process seamless. Highly recommended.
Checked out with my family today. Sue & Heather were extremely helpful. A+ service and facility. Would gladly recommend. Thanks!
I guess I caught Sue on a bad day! She was nasty and made me pay for a whole month because I went over 1 day due to a problem with getting a uhaul truck! Maybe she’s nice if all goes well, but if you run into a problem- watch out!!
Eriana was super helpful with my dad earlier! We were unable to get into the northport location and She directed us to her and we were able to get our unit quickly and easy. Amazing help! Thank you.
Eri was so helpful this morning! the staff at this location is always so pleasant and helpful! As well as Sue the property manager so kind!
Wow, the staff really makes the difference! I’ve rented at other storage places and the staff here are by far my favorite! Sue in particular. She is super helpful and patient. The entire place is very well kept and run. I would highly recommend renting here.
Sue was extremely helpful with helping me find the exact unit that met my needs. She was very patient while I asked all my questions and I feel very comfortable with storing my belongings here. Highly recommend Sue and her team.
Sue was very helpful explained everything about the storage unit and how everything works. I would recommend this location highly. Sue should geta gold star for all she did for me today.
I had the pleasure of speaking with Skip today. He helped me complete my registration, escorted me to my new storage bin and explained everything in detail! When I originally stopped down last week, I had the pleasure of speaking with Eric as well. Both young men were extremely helpful! I could have chosen another storage unit in the area, but I found Public Storage to be the easiest to contact. Plus, their employees were very helpful and courteous!! Thank you Skip and Eric!
Came down to rent a unit and Michelle was very informative and helpful.
Sue was incredibly helpful! My reservation is quick! Super nice! The unit is perfect and clean. It’s very secure and I feel confident leaving my belongings there. Thanks again!
I found this to be one of the better places to store my belongings! Moving has been stressful but Eric made it super easy for my boyfriend and I, by letting me know about the erental. I didn’t even have to go into the office to finish the paperwork. Thank you Public storage and their helpful staff.
Sue was a big help. I have rented here before and always come back because she and her staff take such good care of the place and their customers. Highly recommend
Rented a second unit with Michelle today but Sue was the one I spoke to before I came down to the property. Both of these PMs are great employees of this company.
Came down with my friend to rent a unit here and Michelle was very informative and professional.
Erik at the front desk was friendly and informative and helped us choose the right unit for us. Neat and well kept inside. Highly recommend.
Michelle was great throughout the whole process. She showed me the unit and explained pricing very thoroughly. I appreciate everything she did to help me through this stressful process. Great work and thank you, Michelle!
A really clean storage facility with great customer service. Eric was able to help me with finding which unit size I needed quickly and easily and even showed me to the unit himself. Great place, I’ve rented at other storage places before but this has been the friendliest place I’ve been to. Thank you Eric for being so patient and kind.
I had the most wonderful experience at this storage unit. Skip who was not only very helpful he was also hilarious from the start of the door until my exit. I am very happy with my decision.
Eric was so helpful in helping me find the storage space I need. Great place. Thank you.
My family rented a locker today and Skipp helped make the process exceptionally easy and pleasant. He was friendly, professional, and answered all our questions. Thank you!
What a wonderful experience. Sue was beyond helpful and knowledgeable, assisting me with a unit. Be sure to seek her out. You won’t be disappointed!!!!
Shopped many storage places around my area and no one compares! Sue is so knowledgeable and helpful. She helped me make my decision by making me feel comfortable and confident. Thanks for all of your help.
Sue was wonderful and very helpful. She was very patient and was willing to work with all of our needs for the unit... I recommend that you seek her out you wont be disappointed
Skipp was extremely knowledgeable and helpful. He helped me carry a ton of boxes out to my truck. Very friendly and personable, a model employee.
I have been coming to this location for a long time and Sue is always so friendly and does whatever she can to make our stay here a good one. I recommend this location
The worst experience of my life. I was a loyal former customer and they just continued to raise the rates. Save yourself some time and try somewhere else, I DO NOT recommend this facility. If I could put in zero stars, I would.
This place is very nice and clean! we had great customer service from sue! She is very knowledgeable and caring! Sue is a great assest to this company! Thank you !
Moving can be VERY stressful, but being able to have somewhere to store some of my extra things is a lifesaver! Sue has been especially helpful answering all of my questions and being very patient with me! She really knows her stuff!
Michelle was polite and professional, answered all my questions accurately and swiftly. Knows her business well and is an asset with Public Storage. Having renting many other storage units from this company and it’s competitors, I have experienced first hand good and not so good service in this industry. I am certain that Michelle is the best employee that I have encountered at a storage facility this far!!
Michelle was very straightforward and explained everything that I needed to know thoroughly, in a kind and not even near demanding voice. She talked to me as a person and not just a customer. I had a great first experience at this specific Public Storage. Thanks Michelle!
All the staff at Commack Public storage have been nice, and Sue in particular has been very helpful and sweet over several years.
Eric was extremely helpful and informative; previously spoke with Sue and she was terrific also! Clean, organized and great staff....
Best and most cleanest storage on Long Island great customer service... sue at the Commack location is the best.
We worked with Paul to rent our storage unit. He was extremely friendly, knowledgeable, and helpful. He really cared about our needs and making sure our things were well protected. He answered all questions thoroughly. Experience was efficient and pleasant. You need more employees like Paul!!!!
This facility is clean and the staff is always helpful and friendly. Sue is always willing to help with any questions I should have, is always knowledgeable and is a welcoming face every time I come in! Thanks Sue and staff for a great facility !
Well secured & clean, as it should be lol. Theyre doing their job, what else is there to say
Recently opened a unit up here besides my other one. This location is also very clean. It is big though! Make sure you know where you are going haha. Other than that, no complaints. Sue and Chris are great!
Paul V and Paul Z are both extremely friendly and helpful. Paul V answered all my questions, showed me my new space and signed me in. Made things very easy. I’m looking forward to making use of my new storage space and these folks really make you feel welcome.
Not bad.. Storage units pretty much sums it up. I just signed the paperwork not sure how the actual loading of the unit will go but cant be horrible I assume. They have carts and stuff to help you move your items.
Paul was was extremely friendly and polite. He provided answers to all my questions before I even had a chance to ask them. Great customer service!
My family has rented at this location for awhile. Sue is the property manager, she and her team are great. the place is clean and we have always felt our items are safe. i recommend this location to anyone liking to store
I was so so happy and please with the help I received today..moving is so stressful and to go and sign for a storage unit with no hassle was fantastic ..keep up the great work!
Nice storage place, and helpful staff at the store. Eric answered all my questions and did so with a smile.
We Are Very Happy With This Storage Facility.Very Clean & Helpful. We Worked With Sue. She Was Very Attentive To Our Needs And Answered All Our Questions. Way To Go Sue!! Great Job. Thanks For Everything Again.
Sue/ Christian and the staff are amazing. they are always willing to help and are available if need be. Special thank you for helping me with a billing issue
I walked into the store looking for storage space for when I move out of my house. Taylor was very informative and helpful with finding me the perfect size space around my price range. She helped me picture how to pack everything to make it fit into a smaller space than I thought Id need. Ill definitely be coming back to rent a storage space when I am ready. This public storage is well kept and definitely had more to offer than I expected! 100% recommend taking a look.
Simple and easy process. My husband and I were in a rush to get a storage unit. We reserved one online and we’re given a phone call to come in to review our account. Juan was awesome! He knew his stuff. Any questions and concerns we had he was able to help us. Besides him knowing his stuff, he was extremely kind and fun to work with.
Wonderful staff . Sue helped me and she is a doll. Was helpful, explains all details left no question unanswered. I would recommend this location for a unit.
I’ve been renting units here for quite a while. Always clean and Chris and Sue are the best!Always ready to go above and beyond-a pleasure to work with 👍
Hi this is William Shepard, Michelle was very helpful and courteous. I have been a customer for a long time and have never had any problems with renting here.
Place is huge!! Customer service reps always have a smile on thier face and willing to help. I had to move into multiple units and they got me the right size very quickly. **Sue** was great!
Eric and the other people at Public Storage were great. Very easy to work with.
Michelle was very informative and helpful. She also showed us a couple of different options and the proper way to store our items.
What a nice experience we had renting a storage unit here. We worked with Danielle and Sue and they made everything so simple. There are all sorts of specials that you can get so keep an eye out for those both online and at the store. Overall, a fair price, a clean unit and truly helpful and friendly staff.
Very helpful staff! Anthony and Christian were very helpful. They made it super easy for me to rent a convenient space and I would highly recommend them.
I came with at least ten questions after wanting to get a new unit (and eventually move out of another spot). I was met by Elaine and Leesa, and they answered every question intelligently and with a smile. The unit is very clean and secure. Im very happy so far with my new unit - and the women who work there have been very nice!
Needed to get a storage unit quickly. Chris helped me. He was great, made the process quick and easy all with a smile on his face. Great experience compared to other storage facilities ive used in the past.
Michelle was amazing. Everything was thoroughly explained and my experience was excellent.
Juan and Sue were both very helpful.They reserved my unit and explained everything to me. Friendly and convenient service. Thank you
Public Storage is one of the greediest companies Ive ever had the displeasure of doing business with. Their rents are as high (or higher) than residential property per square foot. They continually edge their prices up and up, at about twice the rate of inflation. Sadly Im stuck paying their extortion-like rent due to medical issues I have, or Id take my belongings and get the heck out of there. Oh... Im currently paying TWICE what I was paying a few short years ago. What seemed like a good deal turned out to be nothing more than a boondoggle.Ive tried talking to the powers that be (managers and corporate) about how they treat their long-term renters who have shown them loyalty, while giving newbies big breaks on their rent. Public Storage doesnt care. Theyre extremely arrogant bordering on belligerent toward their customers... you know, the ones who pay their paychecks. I guess thats because they have a demand for their spaces they feel they can treat their best customers like c**p.If you rent at Public Storage, make sure you have an out from their property. When I can finally move my property closer to home, then Public Storage, NEVER AGAIN.
My wife and myself have never had to use storage before and went to this location for information . We were greeted by Shak who went over everything with us in detail and patiently answered all our questions . He gave us great suggestions and reassurances about our needs. He was a pleasure to work with and super informative . We rented a unit and by the time we left we were feeling confident and stress free about our decision.
Michele was professional and informative. She did a great job
I’m a novice to the storage facility game. The gentleman who helped me (Chris) was extremely polite, courteous, thorough and kind... rare qualities to find in the service industry these days. While i was there, 2 other women were trying to ship a wheelchair. Sue was trying to help them along set up the box, get the chair in the box, etc. Paul helped me on my first visit when I couldn’t use the intercom correctly (I must’ve buzzed him a thousand times) and then brought over the key to unlock the cart I needed. The price was great for the size, although I’m hoping it doesn’t go up exponentially. So far, so good!
Christian was incredibly friendly and helpful. He was very knowledgeable and attentive to my needs. Strongly recommend this location
I would recommend this facility to anyone who may be unsure about using storage! Sue was wonderful and made me feel safe and comfortable in the decision to store here ! Great facility !
I highly recommend using Public Storage. I had a great experience and I wouldn’t want to go to a different storage place again. I’ve used other storage places and this company was by far the best. It was a well lit, very clean, conditioned space. I felt extremely comfortable leaving my stuff there and the staff was very nice and helpful!
Paul was wonderful and very helpful. He was very patient and was willing to work with all of our needs for the unit i recommend that u seek him out u wont be disappointed
I received excellent service and attention from Sue and the staff at the location I was impressed by the tour and all of the details involved in renting the unit. I would recommend this facility
Christian demonstrated great Service. He was helpful and answered all of my questions. They also keep the place clean and are very concerned about security.
Michelle was absolutely fantastic!! Very helpful and very personable. Thank you for everything 🙏🙏🙏
I had a great experience here!! The facility is very neat and the staff is extremely helpful. I highly recommend.
The rental car ent very well! Michelle has great customer service and is very welcoming
Wow,,,,,,,Sue and Lisa, what can I say. They were two of the most professional people I have met....in a long time.They were very courteous, helpful and understanding and made finding what I needed much easier. Their knowledge of this business was thorough.I would not hesitate recommending Public storage Commack to anyone that asked me if I knew of a storage facility.These girls are an asset to this company and anyone looking for a storage unit.Steve O
Steffan is the man!! He made this process so quick and easy!! I feel safe leaving my stuff in my unit knowing its secure with nice people!!
Great experience from start to finish. I needed to rent a storage unit for a few months and found this location online. I reserved my unit online in minutes and was able to move my things in the same day. The staff, especially Nick, were very professional & courteous in all my interactions with them, and made the whole process very convenient. When I no longer needed the unit, Nick helped me close it easily & with no hassle. I highly recommend this location, not just for its competitive rates, but for its outstanding customer service as well.
Michelle was very informative and patient with showing me the unit and very professional. She was smiling the whole time she was helping me
Paul was extremely professional, helpful and very friendly. He truly knows stuff! Great experience, so far. Thanks!
The workers are always friendly when I come in. The property is always clean and secure. Never had a bad experience here. Would defiantly recommend it to anyone who is looking for storage or moving. They have everything you can think of when it comes to packing supplies.
Questions and concerns were all addressed by Michelle, insuring the security of my belonging and with a smile ! Thanks Michelle
A very good location. Friendly service by all employees, especially Nick the location manager. He is always there to answer any questions i may have, and is always friendly and there to help with any issues i have. Will definitely recommend this location! Easy to get to and very clean well taken care off.
Im moving. I just went there to buy boxes. They did not have every single size box that I needed, but I need some specific size boxes for certain things. They were absolutely awesome at fitting every box that I bought into my car even though I thought it wouldnt fit and I thought I would have to come back (the biggest being a box that holds up to a 65 inch TV). Overall the experience was awesome and Im very glad for all of their help fitting everything into my car.
I was in this week and dealt with Kristina in renting a storage locker. It was a pleasure to work with her. She was more than helpful, very knowledgeable and an incredible asset to the company! The facility is very clean and secure.
Spoke with Michelle and payed my bill and she was very accommodating and very helpful to me. I find my experience with the company as a whole as a first to call for any storage needs.
SUE and CHRIS always eager to answer questions whenever im there. Hallways are clean and pretty well lit
Great staff. Easily assesable. Clean and secure.
Easy process to tour the facility and select a unit for all our needs. Shak was extremely knowledgeable and asked all the right questions to qualify our needs. I would recommend him based on his knowledge and just ow detailed he is.
Easiest thing I ever did for a very stressful type of endeavor. Thanks!!
Christian/Monika was very helpful. They took the time out to explain things to help better understand them. Were very patient and kind. Helped me make the decisions of the storage space that I needed as well as any other essentials I needed for my storage unit. Would highly recommend to anyone who is looking for a storage unit.
Public Storage is Amazing! I was helped by the nicest, courteous, caring and professional people. I was helped by Jessica, shes a Jem of a person! Took her time explaining all the procedures and was very nice and helpful, honestly Public Storage exceeded my expectations, you cant beat the price, an affordable price! I also received a call from the Supervisor Ryan, who was also very nice and professional! to confirm my reservation, overall you cant go wrong with this Public Storage location, price is great, the people are great and the units are great and safe, they really outdid themselves! Thank you Public Storage I am a happy customer!
Michelle was fantastic help with showing the unit and made storing very easy to do.
I came in to the property looking for boxes and a space .Taylor and Sue helped me and my family out .they were very nice and answered all of my questions. The building was very clean and good security. I recommend this place for anyone looking for storage.
My daughter was moving back to NY and she needed a short term storage. I checked couple of other places in the area and decided to try this location being the closest. Very happy with the service. Very nice people in the office, answered all my questions. Andrew helped me with the paperwork and he was very professional. The building is very clean. Happy customer.
I just signed up over the weekend. Paige gave me the grand tour and took me through from start to finish. She explained everything crystal clear to me with great professionalism and a super attitude.(and smile!) The grounds looked well kept and clean and secure.Rich T.
Facility is clean & secure. Sue is fantastic. She is always friendly & professional. She has helped me on numerous occasions & provides great customer service. Great staff here!
Michelle was super knowledgeable & made moving easy!
Everyone at the facility is really easy going and helpful. Makes moving less of a hassle. Sue is the most helpful ever!
Clean facility and friendly staff ! Sue truly helped me out.
Paul was thorough, kind and knowledgeable about every aspect of storing my household items. He made my move so much easier and less stressful!!
My first time ever using a storage place, and I couldnt be more pleased. Nick was very nice and personable and answered all my questions. He really cares about his customers. Highly recommend this place.