Kelly, Junior and Ricardo did a great job installing the new furnace. Theyre very professional and personable. The install went smoothly and was completed in a very timely manner. Justin, who sold me the furnace, stopped by to make sure everything was going well. Ill be using UHC when the a/c needs replaced. The price is fair and the Carrier furnace is nice.
We have used Ultimate for the past 5 years and they have been a quality partner. They are reliable, professional and provide quality services and communication at a reasonable price. Their staff is always very friendly and knowledgeable and weve had some of the same representatives come out on bids and jobs for 5 years which speaks to their employee loyalty.
Ultimate was very responsive and scheduled a quote within a few days. We had other companies tell us they didn’t even know how to get new units in our 15 year old attic and egress window. Ross was confident from the beginning and was very informative regarding our options and the logistics. On the install day they came with 5 people, masked, booted and ready to get the job done. They kept us updated throughout the install discussing all options before proceeding. Would recommend for install of a new AC system!
We were looking into adding a second zone in our attic and were deciding between a standard split system and a mini split. We decided to use Ultimate heating and cooling to install the standard system, signed the contract and were good to go. Justin, Tyson and a couple others whom I did not get the names of all came on time started to put down plastic and get ready to work. They were here a good hour when one of the owners explained to me where the new unit would need to be placed and there was a chance the vibrations could get rather loud while in use. Being the light sleepers we are this unfortunately was not something we could live with. Ultimately we had to make a quick decision and decided to go another route. Even though they did not do the install I cannot say enough about the professionalism and honesty of these guys. I will definitely be using them again in the future if we have issues with our current system.
Kelly and his team were great to work with! They installed a new furnace for me and even stayed for a bit after to help me set up the new thermostat. Kyle had helped us with the process for deciding which furnace to get and he was also great. Ill definitely be going with Ultimate Heating and Cooling for all my heating and AC needs going forward.
Ultimate Heating & Cooling sent the A-Team to my house today to replace my air conditioner unit. Kelly, Sam, and Jorge did an incredible job from the start; they were efficient, professional, kept the house clean, and were very friendly. They went above and beyond, correcting mistakes and errors the original installer had done, and ensured the new system would meet code. I appreciate the service and the professionalism.
Kelly and his crew from Ultimate Heating and Cooling came out yesterday to install a new furnace and AC in my home. They arrived on time, took great care of my property and did a very nice job with the install. Kelly even spent a couple extra minutes helping me set up my thermostat. Would definitely use these guys again and am looking forward to them being my bi-annual service guys going forward.
I noticed some water coming from our AC/Furnace unit in the basement. Called Ultimate Heating and Cooling and they sent someone out the next day. Originally Kyle came out to diagnose and run some maintenance. He was prompt, friendly, and even tolerated all of my questions while he was working. Turns out the issue we had was much worse than I had realized. It was going to be pretty expensive to repair. I agreed to the repairs though as they were necessary. Kyle called me the next day to say they could work with me on pricing to just replace the unit rather than do the repairs. Then within a week we had the install scheduled. Kelly and Ricardo did the install of the unit. They were fantastic as well. They worked efficiently and were very nice too. They were patient with our dogs too. I wouldnt hesitate to use Ultimate again. I think you could probably get cheaper pricing through another avenue... but the level of service, responsiveness and overall experience was worth it for us.
I was having trouble with my air conditioner. We were experiencing 90+ degree temperatures outside. Kyle came out and assessed the problem, explained it to me and my boyfriend. The following day Kyle and Tyson came out and repaired some items on my air conditioner and also serviced my furnace. They were polite, professional, and never lost their sense of humor even though it was very hot in my home and outside where the work must be performed. We feel lucky that they were assigned to us. I trust them and know they know what they are doing. It was a good experience.
Ross from Ultimate Heating and Cooling arrived promptly to my home to help me with my a/c. He came prepared with a mask as well as booties - neither of which was needed in my household, but I thought it added a professional and caring touch on his part. He was very courteous and friendly, as well as very patient in explaining the issues my a/c had, in a manner I could comprehend. Ross had my a/c up and running in no time, which I’m extremely grateful for, and gave me a variety of solutions to contemplate for the future of my a/c AND furnace! I found Ross to be extremely knowledgeable, honest and very trustworthy - he is an asset to Ultimate Heating and Cooling! I definitely recommend this company for their professionalism, promptness, and superior knowledge in their services!
Kyle is amazing. Full stop. Explained everything in a way that was easy to understand and gave us peace of mind. He was also happy to help us with another small issue while he was here, unrelated to the issue he came for. I’ll be happy to have Ultimate come by for anything in the future.
Great service on a full overhaul of a small unit’s mini-split system. Justin and his team were extremely professional, prompt and courteous throughout, including repairing a non-related issue to their work.Highly recommend!
Ultimate Heating and Cooling is a top notch comnpany. Kyle has been my service tech for annual maintenance most of the time for many years. He recommended a new HVAC this year and Kelly and Zar just finished installing it. Im so pleased with everything. The installation was faster than expected. Kelly and Zar were friendly, polite and very professional. They even swept the floor when they were finished! Kelly made sure I knew how to run my new system and answered all my questions before he left. Thank you all so much!
One of the best HVAC companies I have ever worked with! Had a new Evaporative Cooler and Furnace installed along with some electrical work and new thermostats installed as well. Very professional team (technicians and office staff) from estimate, install to follow up. Kyle and Christian both were fantastic in answering all questions, went above and beyond their job scope and were extremely courteous. Quality of work was outstanding! Highly recommend!
Terrific experience with Ultimate Heating & Cooling. Very friendly and professional when I called to schedule an AC repair appointment during one of the busiest times of year. They were also able to get us in much more quickly than other places we called. Our technician, Jonathan, was knowledgeable, professional, and patiently explained everything he found and what needed done to resolve it. Good value for the cost. Well call them again!
Ultimate is a great company to work with, very professional and honest. I would highly recommend them. We have used them many times over the years for everything from maintenance to a full system. Ross was great to work with this time. give them a try, you will be very happy!
Kyle came out, reviewed what we had and gave us a quote that same afternoon. We had a number of other companies out to bid on the job as well, but between the Google reviews, Yelp reviews, professionalism and price match, Ultimate came out on top so we scheduled with them.Really glad we did! They were on-site yesterday and completed the job in just one day. The lead tech, Josh, was easy to work with, communicative, professional and took the time at the end of a 100 degree day to walk me through the system. Walking up this morning to an air conditioned house was amazing.
Tyson was great! Very courteous and professional. Within minutes he isolated the problem to a blown transducer. After getting the part, he installed it and we were back in business. He even stayed late to complete the routine maintenance checks so we didnt have to have a second visit.
AC began not working late Friday evening. Ross contacted me promptly to set up an appointment first thing Sat. He came out and went right to work doing a comprehensive look at my whole system. Made some good recommendations, cleaned all my filters and was able to diagnose and repair the AC issue quickly. Thanks Ross!
Justin was awesome to work with. Got out to us within a day and a quote the same day. Kelly, Sam, and Jorge did great work getting everything installed, cleaned up, and in much better condition than they found it. Great company and fantastic folks to work with.
I really appreciate the level of service provide by Ultimate. From my call into the office to request service to my interaction with the field tech Justin Salvador to my emailed invoice I experienced nothing but high quality treatment backed by knowledge and respect. Before doing repair I was walked through the root cause of the problem and stepped through a repair plan. I highly recommend that if you have a Carrier system use Ultimate Heating and Cooling.
Kelly and Ross were great to work with. Efficient, professional and considerate of our home and our two dogs. We got a good walkthrough of what was done, how to use the new thermostat, how to change out the filters and run the fans for the most efficiency in hard to reach parts of our home. Weve BEEN using this company for annual maintenance for many years and they were our first choice for the new system!
Our AC stopped working on one afternoon and Ultimate was able to give us a window the next day. Kyle sent a text when he was on the way, was on time, and very professional. He showed us pictures of what was broken And explained it in terms we understood. He answered all our questions patiently. Definitely using them again.
Kelly and crew ( Josh, Will, Ricardo, and Junior) installed a furnace, a central A/C and a mini-split just this week on Monday. They are a fabulous group who teach and learn from each other and work as a cohesive team. It was pleasing to see the comradeship and efficiency all wrapped up in such a professional crew. They completed the job the same day, way before quitting time. From what Ive seen, I believe it was a top notch install of all equipment. Plus they taught the household on how to use the new equipment in a very concise manner.
Excellent company to work with! In peak A/C season, they were able to get us in quickly, and kept us posted along the way. They sent several photos of the A/C, and a detailed explanation on the invoice. Also, reasonable rates, especially considering how thorough the the job was.
Tried to sell me new AC unit instead of fixing my old unit which had a obvious problem with bad solder connection. And would be a simple fix. Presented me with a $4,000 fix option. So a new unit would be $5,000.So buyer beware.
Technician Kyle Gray was exactly what I needed to help me understand and preserve my Carrier heat pump investment. Kyle went out of his way to explain simply and thoroughly all the nuances of the system. I became a member.
Kyle, Kelly, and Zar are amazing!!! I’ve been using UHC for a couple of years for annual maintenance, and this year they put a new furnace in. They helped me feel comfortable with the purchase and did a fantastic job with the installation. I genuinely recommend them for your HVAC needs!
They did a Great Job! Kelly and Kyle were very professional, responsive and thorough. Definitely would recommend them
I called UH&C last week and was able to get a quick appointment to have someone check on my AC unit. Kyle M was sent out as my technician. Both he and UH&C were very friendly, communicative and responsive. Really appreciate their swift and friendly help. Thanks Kyle!
Ultimate installed our A/C and furnaces for our builder. Service technician Adan was extremely helpful with solutions for our noisy rooftop A/c units. We have had them out to install a humidifier on our furnace and couldnt be happier with the work Adan provided. Very thorough, professional, and helpful in understanding the Ecobee controls.
Kelly arrived at the beginning of our service window with a number of other technicians that helped him unload materials. We had a mini-split installed on our top floor. Job was done faster than expected and everything was cleaned up before leaving. Kelly was polite and knowledgeable.
Kyle M came today to help take a look at our AC after it wasn’t quite cold enough. He was so prompt he actually beat me home from work! Super helpful, very respectful, work a mask the whole time and took care not to dirty the carpets after having to get into the crawl space. Would definitely recommend!
Kelly from Ultimate Heating & Cooling was absolutely fantastic! He made sure that everything got pulled together, he has a great attitude and is a pleasure to work with. The crew that came out with Kelly was also fantastic! They were all very professional. In short I believe that I made a very good choice to go with Ultimate Heating & Cooling
Ultimate Heating & Cooling installed a single zone Mitsubishi Mini Split unit in one of our bedrooms. This room exceeded 85 degrees F on many summer nights, and we had tried other AC solutions in the past. Justin proposed the floor standing unit for the project, which had not been considered by any other company and ended up being the best solution for the challenges of our 100 year old house. Kelly led the install, which had its surprises with an older home, but the results were great on the inside and outside of the house. Many thanks to the team -- Justin, Ross and Kelly -- they were professional, knowledgeable and finally solved our summer heat problem!
Kelly and team were great to work with. They installed an AC unit quickly and kept me updated on the status and were done much earlier than promised.
This company was amazing - so professional, hard working, amazing follow through. The instal crew of Kelly and Jon were simply fantastic!
The UHC team is the best. We called them after losing power to our furnace when a pipe burst and flooded our crawlspace, and they worked quickly to get us back home, with an affordable, high-quality system. I highly recommend working with them if youre looking for a reliable heating and cooling pro in Denver. They saved us an incredible amount of time and money, and their team went above and beyond every day of our job.
After getting multiple quotes for installation of a new HVAC system, Ultimate was not only the best price but the only company to follow up with us afterwards. Even in midsummer they were able to fit us in within 4 days of accepting the quote. At the day of installation, they were on time, clean, respectful and super communicative about all aspects of the job. So happy we found them, and definitely recommend them.
Kelly, Kyle and Justin from Ultimate Heating & Cooling installed a new HVAC system for me and I could not say enough good things about these guys and this company. I highly recommend them and would definitely use Ultimate again.
Ive been using Ultimate Heating & Cooling for years for regular Furnace & AC checks and needed some work done to move and replace our AC units to make room in our backyard.Kyle, Josh and Kelly were great to work with. It ended up being an all day project, and they worked all day to ensure the project was done right despite the fact that it was snowing outside. Appreciate the hard work - would definitely recommend this team.
I give this company full marks! I bought a house with an 18-year-old furnace and AC, and the water heater was almost that old, too. I knew the systems were going to fail, so I started collecting bids. Sure enough, my furnaces blower motor totally died in the middle of a cold snap. Kyle came out to finalize the bid and he was totally patient in answering all my detailed questions. I signed the bid that night, and Ultimate was out the very next morning. They swapped out my furnace, AC, and water heater in one day. They were super responsive and the work was totally professional. Im so happy I found a reliable HVAC company that I can count on as long as Im in this house!Im also very happy with the Carrier equipment they installed, which is performing well. I went with a heat pump instead of a traditional AC, and at times it has been running my heat on the heat pump instead of the furnace down below 30 degrees. This is really impressive! I went with the new Carrier heat pump because it had a larger heating capacity than competing equipment at a better price point. Very happy with that choice so far. Heat pumps in Colorado can work! Cant wait to get solar installed and heat my house with clean renewable energy! Thanks, Ultimate!
I asked for an HVAC inspection on a new home I just bought. The technician arrived promptly and was professional initially, he even alerted me to a an exterior water leak that needed attention unrelated to his visit, which I appreciated.The issue arose when the technician completed the inspection. The technicians tone suddenly changed to extremely dire and he warned me that my system would fail imminently if not repaired, pointing out that the furnace blower was impacted with debris and there was substantial damaged insulation, but that repairs would be very expensive. I quote Im going to write you a repair quote that is gonna make you ask how much a new system is.I allowed him to write the quote, which was not itemized, and was greater than $4,000. He then immediately wanted to show me many quotes for a new Furnace and AC, the cheapest of which, understandably, was over $10,000.I did not agree to any additional services or to purchase a new unit and said I would consider these quotes.I opened the furnace myself and removed the blower to inspect myself. The blower was dirty, but I cleaned it. the evaporator coil, which the technician did not inspect, but warned me that it was probably impacted with debris, appeared reasonably clean.There is no doubt that my system needs some work and that due to its age, it may not last much longer, but I feel that the extremely large repair quote, which was made with only a partial inspection, was an upsell tactic to attempt to get me to purchase a new system.I would not do business with this company again, because this practice seems shady, and designed to take advantage of naiive homeowners with low information about how their systems work.I give them 3 stars for showing up on time communicating effectively, and providing a reasonable level of service for the inspection fee I paid.
Kelly and his team were great! They installed the A/C with no issues and were very nice about our dog following them around. He even identified a humidifier we didnt know we had. Id highly recommend them. Thank you!
Our AC was on the verge of breaking down and after meeting with several companies, we decided to go with UHC for a replacement. The first place we called out barely stayed 15 minutes, but Kyle took the time to walk me through what we could fix on our AC or how much it would cost for a new AC. The following week our AC went out and the UHC team scheduled us for the first available install. Kyle, Kelly, Josh and Zar did a great job on install day by keeping me informed and cleaning up the mess before they headed out. A few days later another tech came by to check on the system. All in all a great experience and highly recommend :)
Ultimate heating and Cooling installed a new HVAC system in my home after my existing system failed.Ross was very helpful, arrived on time and quickly answer my texts/phone calls. A few hiccups with the install were handled professionally and quickly. Kelly took time to make sure I understood how all equipment was working. I would gladly recommend this company.
Do not use this company you will waste your time and money. Paid for them to come out and maintenance my unit. They only did half of the job. Never looked at my inside unit. When I had them come back out to finish the job they wanted to charge me more money to maintenance the inside unit. The first day they came out they should’ve recommended that as well but did not. So now the second day he has found more items to charge me for. The pictures are after he said he cleaned my AC. And charged me $160 to do so. The only thing that I can see he did for $160 is use my hose to spray down the outside unit. And change my filter.
Need a good & dependable HVAC company? Look no further, Ultimate Heating & Cooling is it. From the office staff to the technicians, they are responsive & reliable. COVID protocols are excellent and I appreciate that they always wear plastic covers on their shoes. I’ve been a customer for 10+ years and recommend them for maintenance, repairs & installation.
Great professional company.Lloyd goes out of his way to make sure things are done how they should be. Even after he gave me a bid, we walked the property just before they were to begin and he saw a few things that bother them and said that he would take care of it at no additional cost. That goes a long way.He has a quality staff who is always on time. I have used ultimate heating and cooling on various projects over the last five years and been very happy.
Weve been using Ultimate Heating and Cooling for several years and are always completely satisfied. They are efficient at returning calls and scheduling appointments. Their techs are always courteous, timely and knowledgeable. I highly recommend Ultimate Heating and Cooling!
Great service. This team went above and beyond to make sure we were satisfied and taken care of.
Kyle was very professional with the buyers that wanted him to check out the furnace of a home they are buying. He explained, and then wrote up what was up with furnace, with the cost was to repair it. He also provided a bid on a new furnace since the furnace was 15 years old.
Amazing job. Walked us through everything and have great plans you can sign up with where they remind you of maintenance and give you discounts on other services. 10/10 recommend.
I called Ultimate to repair a mini-split that they had originally installed in my house when the house was under construction. Though the leak was elusive (it took three trips from technicians to resolve), Ultimate was very fair in billing and extremely responsive. Im happy with the way things have turned out and look forward to working with them on continued regular maintenance and HVAC issues as they may arise.
Kyle, Josh and the UH&C team were aces from diagnosis to scheduling thru install and user training. Highly recommend.
I am very pleased with the HVAC repair visit from this company! The technician arrived on time and was very professional and courteous. We discussed the problem I was experiencing and he completed his diagnostics testing and fortunately found no serious issues. Then, he took the time to how to improve our current system to prevent the problem we encountered. I really appreciate them and plan to contact them again as the need arises.
I had a very positive experience with this company. Techs new what they were doing and came with smart solutions to problems we were having. Cost was far less than other quotes from other companies. And they came back multiple times to fine tune the system and get it right. All in all - solid performance.
I have used Ultimate for my Furnace and AC needs for a couple of years now and they have always been professional and honest with me. The repairs have been done correctly and they have not tried to overcharge me like some other places. They are my go to company for these types of issues.
George was fantastic. Id pretty much self diagnosed the problem like a novice know it all home owner. George told me what the problem was, patience, and did a thorough inspection of my furnace to ensure it was the extremely dirty filter, that I had replaced and not waited for the system to clear, that was causing the short cycling.Will definitely use them and their forthcoming maintenance plans. The other outfit I called 3 days early strung me along with the Well find an opening in our schedule for you 4 times before I gave up on them. Ultimate beats Altitude hands down. ;-)
Kyle has been extremely helpful and I trust him. He is usually the person that comes to my house which gives me some peace of mind. I appreciate his knowledge, honesty, communication, and attention to details. The scheduling staff are kind and helpful as well. We had our basement duct finishes done by Ultimate several years ago, as well as our HVAC system replaced a few years, and now we are having a tank water heater replaced with a tankless. It’s nice to have the knowledge that all the work is done with one company and I don’t have to keep track of which job was done by whom. Needless to say, I was happy to see they now offer tankless water heaters.
I had an excellent experience with Ultimate Heating & Cooling. I contacted them to do seasonal maintenance on my central air conditioning system. The technician was Kyle Massler, and he was very knowledgeable, professional, thorough and professional in servicing my a/c system and interacting with me. He explained all of the maintenance procedures to me, and provided helpful insights for things I can do to keep my system running efficiently and effectively. I highly recommend the company, and Kyle!I had another excellent experience with UH&C this past week. Ross Moser did their seasonal maintenance and inspection of my HVAC system last week and identified some significant issues that I had some previous awareness of. We discussed what it would take to repair the system and determined the best course of action would be to replace my older system, which had not been properly installed or maintained by the previous owners of my home, which I purchased one year ago.We agreed to replace my old system with a new Carrier system, which for my house includes two furnaces and corresponding outdoor A/C units. We scheduled the install for yesterday, October 19th for the full day because the upstairs unit was in the attic, which was difficult to access and work in.The UH&C team of Kelly, Josh, Sam and Jorge arrived yesterday morning around 8:45 am and did an absolutely superb job of removing my old furnaces and components and installing two new Carrier furnaces and air conditioning components and new ecobee thermostats for each furnace. They were here most of the day, as expected and took good care of my house by prepping the area with protective cloths and runners on the carpets, and wore booties over their shoes and face coverings. They are talented HVAC professionals that really know their stuff and answered my questions along the way as I popped in and checked on progress. They set up my new thermostats, which are very cool with Amazon Alexa connectivity built into them and they cleaned up and vacuumed the areas of their work and left me a very happy customer.I look forward to working with them to maintain and service my new Carrier system going forward!
Fabulous and knowledgeable people, Kyle, Kelly, Sam and Jorge, were the best!
I had my AC and Furnace replaced by Ultimate Heating and Cooling and they were exceptional to work with. They gave me great options to improve efficiency and still stay on budget. They showed up on time with a full crew and replaced my entire 20 year old system in about 6 hours. They were professional, courteous, and cleaned up everything before they left. They also helped me find and file rebates with Xcel to save money on my system. I would highly recommend.
Kelly, Sam and Jorge did a fantastic job.
They helped my girlfriend during this last cold spell. Her furnace went out in the afternoon of a day that was 3 degrees out. Nobody else would come out, but they did. They were there in less than 2 hours and got the problem resolved. They didnt try to upsell at all. Great service, honest assessment and quick turnaround!
Highly recommend! As a person who knows nothing about HVAC, the technician was patient and took the time to explain the work that needed to be done. The job was done fast and efficiently. We will definitely use Ultimate Heating and Cooling again for any future HVAC needs.
Theyve been honest in their quotes, and beyond professional in their visits, services & installs. I like to think they are working with me on price while providing top-notch service & equipment.
I had such a great experience with Ultimate Heating and Cooling. They were responsive and prompt, kept me informed every step of the way, and did great work. I will go back to them for all my heating an cooling needs. I highly recommend!
My water heater broke over the weekend and uhc was responsive and came out on Sunday to give me a quote. Adan was very kind, professional, communicated with me and helped me feel confident uhc could get the job done. The next day they were here by 10am installing our new tankless water heater. Again, they were extremely professional, clean, and communicated with us throughout the process. Kyle G. and Justin S. really were fantastic not to mention uhc provided the most competitive price for this expensive project. I will be using them for any future plumbing/Hvac issues in the future!
Ultimate htg & cooling. Did an excellent job. When I had questions, they were always available. Everybody you talk to has answers or they make sure you are connected to one of their employees who can give you the knowledge. They personally know about the work product done to your home.
They were fast, effeicent, courteous, knowledgeable, punctual and answered my questions to the point I could understand the instructions on how to operate the system. The installer Kelly made a great suggestion to install a humidifier. He explained the advantages and I am convienced. No hard sell. The installer Ricardo was great. He was so good I bet he can install the furnace in his sleep. Very efficent and knowledgeable. GREAT EXPERIENCE. I will recommend to all.
Kyle was professional. Early to his appointment. Talked me through the entire process and was polite and completed the work of maintenance on our heater in a timely manner.
Great service. Responsive and professional. I recommend Ultimate for all of your heating and cooling needs.
My blower fan was starting to fail causing my system to freeze up so I was referred to Ultimate through Hummel Construction. We decided to go ahead and replace the entire system as everything I had was from 1983.From the first call to the finishing touches (explanation of all the new system parts, changing filters etc) it was an amazing experience. The office did a great job of scheduling and making sure everything was ordered and ready for install day.Everything is now up and running beautifully and it is great to no longer worry (or be hot).I want to send a special thank you to Lloyd who went the extra mile to make sure things stayed affordable for us :)Thanks Ultimate!
Kelly and his team did a great job installing a new furnace and AC system in our condo. The company was responsive to replace a system that was compromised and could have been a health problem, so we were grateful for their competitive price, prompt response and professional work!
We have been having issues with our furnace for months. Sometimes, it would kick on, but only the fan would run: no heat would come out of our vents. Other times, our furnace would run perfectly. We had three other people check out our furnace before Ross with UHC. Nobody could figure out what was wrong. When Ross came, he thoroughly inspected our furnace, and when he couldnt find anything wrong, he went the extra step and suggested that something may be wrong with our gas line. So, we called Xcel, and sure enough, our gas line was causing the issue! He even followed up a few days later to make sure we were on track to get everything fixed. I HIGHLY recommend UHC to anyone having issues with their furnace!
My first visit was for my annual AC service. No complaints. I really liked how they detailed what they do on their website. Their staff was also very friendly dealing with me on the phone and via email during scheduling. Very responsive and friendly. They send you a text for a reminder of the appointment. They also send you a text the day of and let you know who is coming with a photo (great security feature), with a map so you can see where they are at and the technicians reviews. I really love that feature! Technician was nice, friendly, patient with my husbands questions and off we went. We have them scheduled for our furnace service already in the fall. I recommend trying them out if youre looking for service.
They came down and inspected everything that I needed and explained everything to me giving me the options of what I wanted. To begin with they sent me a picture of Christian, the person coming to do the install, which I thought was great and made me feel comfortable. I was very very pleased with their work and the new cooler works great. They took pictures and wrote instructions so that if it ever breaks down the next person will know exactly what was done. They were going to do the paperwork for Excel so that I can get the rebate. You want a good professional company that will do good for you? Go with Ultimate Heating and Cooling. I highly recommend them.
I can be a bit of a stickler for perfection - I had tons of questions and really analyzed their work. I even asked them to come back and fix some things after the inspector came to approve their work. George and his team always showed up on time, walked me through everything they did and ensured that I was happy with their work. I appreciate their time and labor, especially in these hot days.
They installed our whole house system swamp cooler. The installation was great, they were very professional and they took care of a warranty issue efficiently. They have a great team. George was great with follow up!
Kyle was right on time, very professional and COVID-conscious. Had good answers to all my questions and was extremely thorough. Great follow-up and guidance, and extremely personable.Great value! Thank you.
I have been a customer of Ultimate and member of their preventive maintenance program for the past 7 years. I would highly recommend them to anyone looking for a good HVAC company. They are reliable and honest and provide excellent service.
Awesome experience with Ultimate heating and cooling. Fast response and courteous receptionist and technician. They even called me to find an earlier appointment time when they had a cancellation. Ross was prompt and professional and diagnosed our issues quickly, and were back to being comfortable! Thanks guys
Kyle was responsive, professional, and the communications were excellent through the entire process.
I highly recommend Ultimate to anyone needing HVAC related work. We just moved back to Colorado and bought a place that had no A/C. The team at Ultimate was more than accommodating in getting an initial visit, various quotes and install day after we closed. Both techs, George for the initial visit and Christian on the install were great. We move in next week and will be be comfortable in this heat!
Kyle is great...always 5 star service!
The technician did a great job and I am looking forward doing business with this company.
They tried to repair our system at least ten times after the install and were never 100% successful. The technicians are arrogant, and appear not to be competent and have a very bad habit of blaming the customer for having any kind of expectation, such as the heating system working properly. The office staff was exceptional and the owner seemed to actually care, unfortunately he has made some bad choices for staff.
Unexpected level of customer service! Repairman (Kyle) was on time, professional, patient, and efficient. My system is a bit unusual, and he handled the challenges professionally. Was not even annoyed by my 30 questions I had for him. Scheduling, repair, and payment was a breeze (no pun intended).
Great experience so far. Professional, courteous, responsive and on time.
Just moved into a new place and have had them come by twice (to fix an old issue and to install new hardware). Everything went smoothly both times; the technician was professional, communication with the office was friendly. Totally recommend.
Outstanding company. Excellent technicians. Highly recommended.
Have used Ultimate Heating and Cooling several times. They have always been quick, efficient, timely, detailed, friendly and professional. No complaints!
Ross with Ultimate Heating and Cooling is great. Prompt, reliable, knowledgeable and customer oriented. He identified an issue with our HVAC that two previous technicians did not identify. Very pleased with his service visits.
We have had nothing but great experiences with Ultimate Heating and Cooling. They came by to diagnose a furnace issue that another big heating and cooling company deemed unfixable and pushed us to buy a new unit. UHC was able to identify the issue and adjust the burners saving us thousands of dollars. We continue to use them for all our heating and cooling needs.
Kyle Gray was the technician who came to my house for routine maintenance of our furnace. I was thoroughly impressed from start to finish! He was knowledgeable and informative. He worked efficiently, but wasnt in a hurry....he took the time required....Great Job, Kyle! Thank you!Paul Knuth
Adan was prompt, actually early for the appointment. He quickly diagnosed the problem. Called to get an associate to deliver the part while he completed checking out the heating system.One day service by an experienced technician who happens to be a very nice person as well.Ultimate sent a text message confirming the appointment time with a picture of the technician.Highly recommend Ultimate Heating and Cooling.Thanks for a warm house as the weather turns cold again.
Service tech - Ross Moser - was completely unprofessional, rude and discourteous. When we asked a simple question about a problem he discovered, he instantly got defensive. We tried to address why we were being billed for something and he stormed out of our house, didnt offer the courtesy of saying goodbye or discussing any other aspects of the service charge. Really? Are you 13?The company sent out their service director, Kyle Messner, who was great. Remedied the problem, installed a needed part and was open, friendly and explained all of his work.Original rating was 2 start due to the issues with Ross Moser, but bumped up to 3, due to Kyles handling of the situation. Thank you, Kyle.
Just had my first service with ultimate heating and cooling and was very pleased and impressed. The representative who scheduled the appointment was knowledgeable and helpful. The service technician showed up on time and provided detailed explanations of the heating system. I appreciated that he wore shoe guards well in my house to keep things clean on a winter day.