Absolutely horrible customer service! The unit they delivered leaked and ruined my belongings and they avoid phone calls and refuse to reimburse us for the items damaged. The whole point of having the storage unit was to protect my belongings. Order a POD instead. Their units dont leak!

Overall a very good temporary storage unit. Beware they say its a monthly cost/charge, but theyre month is actually 28 days. So beware of your return date if you want a full months worth, or surprise you could be charged for an extra month! Every time I call I speak to someone different, often out of state.

I have never left a review for a business before, but wow, that was quite the disappointing experience on the phone. Trying to call a local facility, get routed to Phoenix and when I do speak to somebody in Phoenix they tell me they can help me and then they transfer me to a repeated recording that says, We do not accept solicitations at this time. That says a lot of things about the culture...

They have been nothing but helpful to me. I love their customer service for the time that I had my storage unit.

They are extremely rude and impatient. If you do not answer the door or the phone within 1 minute they leave and never return your phone calls. If you happen to talk to the office manager at this location, he is very condescending and demeaning. I will never, ever use this company again!