user
WestRock Co
198 Commerce Rd, Conway, AR 72032, United States
Appearance
WestRock Co
Comments
Am
Review №1

Im always treated well and unloaded quickly! These folks do their best to get drivers in and out within as short of time as possible.Thank you especially to the young man that handled getting those huge rolls of paper off my truck---he was FAST!

ke
Review №2

Lol.. Fast unloaded.. Ha ha.. I been here since 7am its now 10am.. And still waiting, one door for inbounds is a freaking joke. If you ever get a chance to accept a load coming here, do yourself a favor and pass.. We dont get paid to sit around

JC
Review №3

This is what I did after an hour hanging around. Left on Bruce St, Left on Oliver St, Left on Robinson St, Right on S german Ln and right on Hardy st, and there you turn around the building and you will see the sign that is if they send you to charge at 797 Robins of course. Lucky

Jo
Review №4

They sent me to a off site warehouse. They gave me the names of streets to get there. But didnt know how to get me there. Someone needs to get something more. Like witch way to go from the first place to the 2nd place. Just street names didnt help. Especially when you are not from there.

De
Review №5

I deliver here a lot and it’s 1st come 1st serve with fast unloading

Je
Review №6

Top knotch staff and work.

Ma
Review №7

Great place to deliver to. Unload times depends but they are usually less than an hr. Friendly staff at driver check in.

in
Review №8

Great place to work.

Da
Review №9

Very fast unloading and nice people

Br
Review №10

Friendly people to work around. If theyre running behind they actually let you know.

Va
Review №11

Awesome experience

Ro
Review №12

Swift and hospitable people. The kind of people which people like 👍

Ja
Review №13

My load wasnt ready so they had to live load me. Even so I wasnt there for very long.

Za
Review №14

This is an amazing place to work. There are people of all backgrounds that work here. Its a close nit work family. We always look out for each others safety first. Awesome work schedule and low body labor. I highly recommend this company to anyone who wants to better themselves and those involved.

Mo
Review №15

We got loaded quickly by a nice guy. If your gps says to take Robins DONT go down to Bruce on the left then left on Griffen then a left to Robins.

jo
Review №16

Friendly people, quick unload !

Be
Review №17

I was waiting 6 hours to get loaded

Bo
Review №18

I had a 1300 apt to load. Received a phone call from dispatch at 9am because the customer emailed them asking for my eta because they were “ready for me”. I arrived at this plant at 11am. Was directed back to the sister plant on Bruce St. when I arrived there I rang the bell. A guy pushed past me saying he was on his way to lunch and some one else would help me. I stood for 30 minutes waiting for someone to show up. I was then informed that my product was not even ready. I sat from 1130 to 1646 before I walked in to figure out how much longer it would be. I was told to get into the door and that he would load what he had ready. I got loaded with a few pallets and then I was directed to come back to the other side of the plant for the rest of my load. I came over here was told that my load still wasn’t ready and their attitude was “nothing we can do about it”. They won’t even give me an idea of when it will be and now that I’ve had to drive a mile over to the other plant I can’t even get a split break to run this load tonight. It’s 1800 and they haven’t even attempted to communicate further. My experience here has been piss poor.

Lo
Review №19

Nice people took forever to get loaded.

Bi
Review №20

Very friendly and helpful employees. I came 30 minutes before appt time and in 15 minutes got unloaded. Yes, backing for some docks may be rathe tight but docks 8-10 are super easy :)

Mi
Review №21

They always seem to bust their tails to get us unloaded as fast as possible it is greatly appreciated

Ha
Review №22

Very irresponsible employees at receiving office.He was not there at all time and nobody answer the call as well.Took me many hours waiting for the guy to show up and unload me

Gy
Review №23

Work at West Rock best job and community of people Ive ever work with they really care about the employee treat everyone fairly great pay w great benefits.

Mi
Review №24

Theyre always friendly and do their best to get you unloaded and on your way ASAP

Je
Review №25

Nice enough folks, just takes awhile to get off loaded

Do
Review №26

Im a truck driver that picked up a load thats headed to Austell Georgia I must say that all of the employees were very friendly and courteous and I was loaded in a very timely manner anybody coming to pick up a load here needs to know theres no overnight parking very small lot

Eu
Review №27

Not to bad of a load, can check in 2 hours before appointment pickup.

Ph
Review №28

You will be lucky if they work you in best to wait till appointment time and they should have you unloaded in less than 30 minutes

To
Review №29

Quick unload if bringing in rolls of paper

Wi
Review №30

Nice place friendly service and clean

Sk
Review №31

In and out. Delivered 10 rolls here took maybe 40 mins to unload...plenty of space. Straight backs

Ma
Review №32

Fast unloading is always a good thing.Thanks Folks!

Re
Review №33

Quick and easy. Super nice guys.

La
Review №34

Its been great for me, i have found just about everything Ive asked for, so yeah its been great so far.

Ma
Review №35

Very friendly while getting you loaded or unloaded in a timely fashion. Excellent folks to work with.

Ma
Review №36

Just busy I hope this more bigger Barking

Ph
Review №37

The best service ever in and out in 20min

SU
Review №38

Very pleasant experience. Everyone kind and helpful.

Kr
Review №39

I rate West Rock all 5 stars

Ma
Review №40

I love my job

He
Review №41

Not bad quick to unload. Easy to find, across from IP.

An
Review №42

Very nice people and great work environment

Jo
Review №43

No problem at all in shipping right in and out !

Fr
Review №44

I worked here 13 years,great place to.work

Ly
Review №45

Very nice people nice place

Co
Review №46

Its ok

Pe
Review №47

Great place to get loaded from,

An
Review №48

Quick live load.

Er
Review №49

In and out in twenty minutes.

Mi
Review №50

Great place to work

W
Review №51

Was in and out quick

Jo
Review №52

Great 👍

De
Review №53

Great company picnic

Fr
Review №54

I work for them

Ya
Review №55

The place not good, I have to wait 12 hours to pick up the load....

Ga
Review №56

They are very slow at unloading. Got here at 0600 its 0800 now and still waiting. Make sure you got time to wait. They have 3 other trucks waiting.

Mi
Review №57

I work here

I
Review №58

Nice people

la
Review №59

Very nice

Ch
Review №60

Slow slow and slower..

J
Review №61

Great job

Jo
Review №62

Pays great

Ho
Review №63

Got it done!

Mi
Review №64

Awesome

Dr
Review №65

Clean it out

Ke
Review №66

Slow

ka
Review №67

Unloaded without scheduling 24/7

Po
Review №68

Very attentive and friendly

Information
18 Photos
68 Comments
4.4 Rating
  • Address:198 Commerce Rd, Conway, AR 72032, United States
  • Site:https://westrock.com/
  • Phone:+1 501-327-6051
Categories
  • Packaging supply store
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Accessibility
  • Wheelchair-accessible entrance:Yes
Similar organizations