This review has been a long time coming but I will say the timing worked out well.I had the pleasure of hiring Trademark in January 2020. The question most people want to know is, Would you hire them again? the answer is absolutely! Was their issues during the work? Of course, as is with any company. My main complaint was workers not showing up everyday.(That crew no longer works for Trademark) But I have learned from personal experience with other vendors as well as speaking with friends and neighbors this is not unusual. And though I was frustrated at times, the final product is what mattered to me and as you can see in the pictures Im providing they did a fabulous job.Finally let me say I have had 3 warranty issues since the build. A cracked window which was replaced. 2 Leakes that were corrected and the ceiling Air condition that was just replaced 2 weeks ago. This company suffers as others due to supply chain issues. And yet they still were able to fix all the warranty issues within a reasonable amount of time.

Thanks Trademark for another day in our sunroom that is leaking with a heavy rain. Despite numerous documented phones calls and continued promises from this company including the staff and owner Mark since this room was finished about a year and 1/2 ago, no action has been taken and with every heavy rain, we have a leaking sunroom. We even reported them to the Better Business Bureau but they didn’t care and even told me so. While our room is beautiful, we had to call them numerous times, they made promises, were rude and disrespectful. They finally did come back at one point and fixed one side of the room that was leaking heavily because they didn’t put flashing on. When we thought everything was fixed, the next heavy rain, we realized it was still leaking on the other side of the room. We continued to call and they continued to make promises, even saying “I give you my word, we will be there at the end of the week”. That was months ago and we still haven’t heard from them and now with some heavy constant rain this week, we are faced with a leaking room again. That and all sorts of other problems from misleading us about when the room would be started and finished to finding out when we ordered and had installed these beautiful shades that one window in the room is over an inch wider at the top than the bottom, is the reason for this review. I would not recommend them to anyone. And after paying over $15,000 for this room, there appears to be no recourse but to live with the leaking or hire someone else to see if there is something they can do to fix it. It’s a waste of time to keep calling them, they will tell you how busy they are, will blame the contractors they work with and will make promise after promise they never keep. How I wish we had gone with one of the 3 other companies we hadtalked with, we sure made a mistake choosing them. TRADEMARK RESPONSE: what are you talking about. YOU put the roof on! It’s your roof that’s leaking!! And I haven’t bothered calling back since January because all you do is make a bunch of promises like the one you just made in your response and 2. The leaking occurs when there is heavy consistent days of raining g like what we’ve had here the last day or two. I don’t believe anything you say. If you really wanted to come and fix it, you’d have been here a long time ago. Shame on you. Have a blessed day.

Wonderful company! Very prompt service. The owner, Mark, was great to work with, and helped design a very functional space for my family. I am very glad that I chose Trademark Home Exteriors for my sunroom. I definitely recommend giving them a call if you plan to add an exterior space to your home.

Wonderful company! Sales team is very knowledgeable making sure you understand the product you are being sold. Making sure that everything is included in original quote so there are no surprise add on’s later. The installers pay close attention to details when building to insure you get the best possible product. Highly recommend this company!

A call back as promised was what you said and none was done, you gave us the warranty, and I dont consider it free repairs after the price we paid. I understand about the hurricane, I know Im not going to be first, but I dont expect to be last either, your so-called free work has no money coming in and to you all thats the bottom line......