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Discount Tire
12921 Riverdale Dr NW Ste. A, Coon Rapids, MN 55448, United States
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Discount Tire
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Sh
Review №1

I’m so impressed by this place, that I’m using my wife’s account to give a review. I brought my ranger boat trailer in for four new tires, because I decided to make a run up to Rainy Lake for a little fishing. Of course, I decided to look at the tires 48 hours before leaving. With that being said, I called at 8am and made an appointment for 9:30. I left my house at 9:10 and was backing my trailer in my driveway with 4 new tires at 10am. I can’t say enough about the well oiled machine I watched do the work! Management should be very thankful to have such a great group working in back… Thanks again boys!!!! TBaer

Du
Review №2

CJ and the crew up there are second to none. They made sure I was completely satisfied with my purchase and went out of their way to make sure that I was. Got me in early Plus in and out in 15 minutes.

Mi
Review №3

Awesome awesome staff!!! Extremely helpful and knowledgeable! Will definitely go back!

C
Review №4

In and out in 15 minutes! 4 new tires installed!!

di
Review №5

I needed 4 new tires. I walked in and it took less than a half hour total. Absolutely amazing guys!!!

Je
Review №6

4 new tires in and out in 15 mins. Cant beat that, cant beat their price. Nice staff and they will patch anyones tire no charge. They have earned my business for life

Br
Review №7

Outstanding customer service. I rarely do reviews, and even more rarely a positive one. This shop is exceptional. I made the appointment online. They got me in and out quickly, no hassles. The young men working there are all polite, knowledgeable, and efficient. Shop is very clean. I don’t buy tires often but both times I’ve been there I’ve been very satisfied. If you need tires, go there.

Da
Review №8

I have a 32 Stock trailer that needed new tires. They had the best price for the tire I needed. Because of the size of the trailer and challenges of getting it in the parking lot I was certain I would have to go else where. They were extremely accommodating and went out of their way to make it happen. Great price and even better service!

Ro
Review №9

Staff was helpful. Service was great. Will go there again for sure!!

St
Review №10

Very reasonable prices on tires and fast service. Was absolutely shocked when I brought my tractor tire in for repair. Have had a hard time even finding a place that could do it. Not only had it done when promised, they didnt even charge me. Just said Come back again in the future. Indeed I will and thanks again!

La
Review №11

Staff was very helpful and service was quick. Even though it was a busy day I was able to drive up and get new tires in under an hour.

Mi
Review №12

I love this company best prices on the planet. They are fast and friendly and its always a excellent experience. Highly recommend to check this place out if you need tires...

Pa
Review №13

Very friendly and fast service! Timeframes were accurate and prices were reasonable! Great place.

De
Review №14

Fast service, friendly, helpful staff, and well priced tires. They did have a previous manager years ago that likely was fired which is great because they gained my business back! I’ve bought over a dozen sets of tires here In the last 10 years and won’t go anywhere else.

An
Review №15

My experience was 5 stars for sure. Tires plus sent me on a run around wait 2 days then drop the truck off then they dont have the tires. I called these guys at 2pm they got me in 30 minutes later I was riding away on new tires. 150 cheaper too.

pe
Review №16

Went in to get tires,and got tires.nice people,and good service.

Ch
Review №17

Very thankful for the staff at Discount Tires. We found a screw in one of our tires on the way to run a bunch of errands including taking our dog to the vet. We were in a bit of a panic and gave them a call. The person on the phone energetically told us to bring our vehicle on by and theyd see what they could do. They took care of it right away, and even allowed us to bring our dog inside to wait. They were super friendly and quick. They were even able to fix it for free because of the location of the screw! They saved the day and will be going back for any tire needs!

Ma
Review №18

These guys have been nothing but kind & helpful & I absolutely appreciate the service. Its intimidating going to places like this as a woman, but everyone there has been respectful & treats me well & doesnt talk down to me. Thank you!!

Sh
Review №19

Excellent work, knowledgeable employees and great prices!

Jo
Review №20

I have been doing business with Discount Tires for over 10 years. They are the best. They do great work and their customer service has always been top notch. I wholeheartedly endorse Discount Tires

So
Review №21

Great service and friendly staff. They helped me out and got me in right away. Definitely recommend! Hope the staff enjoyed DQ today as they deserved it for all their hard work 😊

Ja
Review №22

Great prices for good quality. Followup service is like you would expect from the 50s or 60s, not like most places today. Discount Tires is the only place I go anymore for Tires.

Be
Review №23

Always amazing staff and super helpful. They’ll always have my business!

Ch
Review №24

Always get excellent service at Discount Tire. Have bought tires there for years.

Kr
Review №25

I stopped in because my tire was losing air. I was going to set up a time to get it fixed and they got me right in. They found and removed a nail and I was in and out. In the words of Tony the Tiger, Theyre Grrreat!!

An
Review №26

Great experience. Fast, efficient, like their slogan, get you in, taken care of and out.

Ch
Review №27

Awesome place! I always bring my vehicles here. Best people and most helpful.

Da
Review №28

They did a great job 👏

St
Review №29

I was in and out in 15 minutes. The Service writer and installer were very friendly and courteous. I have all my tire work done there and will continue doing so.

Va
Review №30

They have excellent service, I got my winter tires from them and I was never disappointed with the quality of the product.

Ra
Review №31

I had never patronized Discount Tire before today, but Ill definitely be getting my next set of tires there!I picked up a piece of metal somewhere, and my left rear tire was going flat very quickly. Before I attempted to put the spare on by myself, I called to see if Discount Tire could fix it right away. They could, and they did!!!I spent less than an hour total driving there, waiting for the tire to be fixed, and driving home. It would have taken me much longer than that- and a ton of blood, sweat, and tears-to just change it out for the spare on my own.THANK YOU SO MUCH!

Ca
Review №32

Unbelievable customer service! Mitch was fantastic helping us out with new wheels and tires. We stopped in on a whim to do some price checking after going to several other places. Best service and best prices. The best part was they fit us in that same day! What more can you say?!? Would HIGHLY recommend!

An
Review №33

Very friendly and helpful! Super fast service!

Me
Review №34

Great service! Always get good service and quality products from them.

ph
Review №35

Weirdly, I really like discount tires.They assume I know what I am talking about, (I do)Their prices are better than most. They are efficient and spot on. Especially during this covid-19 time.

Al
Review №36

Wow! Night and day difference between this store and the one in Blaine. I walked in, got what I needed from their professional staff, and I was in and out (without an appointment) in under an hour with 4 new tires. I will be back!

Li
Review №37

Quick service, great warranty

Jo
Review №38

Always great service, they tell you like it is.

Ry
Review №39

We go here for ALL of our tire needs, they are fantastic to deal with, they always go above and beyond, and have competitive prices.

De
Review №40

I called from Tires Plus because they couldnt get me in and Discount Tires had me in within 30 minutes. Bought four new tires and they were a great price. Excellent customer service and i was in and out so i could keep up with the rest of my day. Highly recommend them

Ry
Review №41

Great service always helpful. I had spare lug nuts i was going to have them put on but forgot them. They said that was ok we will take care of you . They put new ones on for me at no charge. This id why I been going to them since 2006 n will keep going back

Sh
Review №42

I was a walk-in (no appointment)tires were on and ready within 30 min!

Sc
Review №43

Always great service #greatservice

An
Review №44

Amazing staff and location. Been going here for a while and its always quick, efficient, and easy on the wallet. Highly recommend

Ta
Review №45

Great guys....4 new tires

Ja
Review №46

Had a low tire, they found glass and repaired at no cost. Out in15 minutes. Class act.

Li
Review №47

I brought in two tires on rims to transfer onto the two front rims on my car. I was told it would be $80, and had to pay upfront.One hour later, they told me they couldnt use the tires I brought in and replaced the two front tires with new ones. They said they could not get ahold of me, even though they had my phone number, and I was standing right outside the shop the whole time.Now they want an additional $80 to pay for the new tires they took it upon themselves to put on without consent.I am contacting Corporate Offices to file a complaint. I am not going to pay for tires that I did not agree to have put on. They could have told me right away that the tires were no good and stopped right there.I do not believe they tried to call me, or even bothered to look for me outside. I had multiple workers pass me outside, yet they say they couldnt get a hold of me? No, I dont think so.I would not recommend this shop knowing they lie to your face and will rip you off without a second thought.Edit: I talked to Customer Service and explained what happened. They contacted the manager at this store, he apologized and said they would cover the cost of the new front tires they put on without consent.I will change this to a 3 star review because while I appreciate them taking responsibility, they should have known better in the first place--never do a job or replace anything without consent of the customer.Looking at the other reviews, it seems this shop is known to make excuses not to put on tires you bring in yourself, and will try to get you to buy their tires instead.I advise being cautious about this particular shop, only going there if you have no other option.

Jo
Review №48

I have nothing but good things to say about the place, from the great customer service to the work that they do, always welcoming and helpful. The crew knows what they are doing. I highly recomend anyone to go here when you need tires.

Jo
Review №49

These guys have always been friendly and frankly, fast. Couldnt recommend them more.

A
Review №50

Exceptional customer service! Christopher and Logan were super great! I got a great deal and it was under an hour to get my tire changed. Hands down best tire shop Ive ever been to. Thank you guys for making the experience great.

To
Review №51

Great place to shop for tires,the tires that I ordered online werent in when my Appointment date came around. They did everything they could to get me into some new tires for the same price... Very impressed with Mitch, he was very helpful.

Pa
Review №52

My husband had his truck tire repaired at Discount Tire, best experience ever. When it is time for a new set of tires, we will definitely return to Discount Tire!

Be
Review №53

Fantastic service! This location has risen to the challenge of maintaining service in the covid era. I would go as far as to say that they have drastically improved the service that I received. Its far more streamlined to say the least.As recommended, I purchased my tires online ahead of time and had a 10:15am appointment lined up. After entering the store, I was directed to pull my car into the first bay. Once they did a quick check of things, they had multiple techs working on my car right away. I was out and on my way home by 10:35am. I have never in my life had tires changed that quick. Well done!

Ga
Review №54

Fantastic customer service. The manger on duty was extremely helpful and knowledgeable about which brands would be best for me and my needs. The techs were awesome and courteous. Got in and out in under an hour.

R.
Review №55

Very professional, thorough, and great service for a great price. We have purchased numerous tires from them for years, never a disappointment. We appreciate the reminders for service and free rotation. If youre looking for a good place to get tires at a reasonable cost, go to Discount Tires.

Jo
Review №56

Remarkable customer service. Great selection of tires priced to beat even internet and Walmart prices. They set me up with 4 new tires before I could even finish browsing a magazine in the lobby. I am very impressed.

Mi
Review №57

Always extremely helpful staff and A+ service. Ive been going to this location for over a decade and will always go back. Highly recommended for any tire needs.

Jo
Review №58

They have me a military discount on a mid grade tire (10% off). I dont think theres much profit in tires these days, so 10% off was a steal. They were efficient, put my spare back where it belonged, and texted me when they were done. This place has always been good to my family. They have patched my wifes tire for free in the past. Highly recommend!

Jo
Review №59

I was there 5 minutes ago and just wanted to give a shoutout to Chris. I had some stripped chrome lugs and they were busy, but he has me pulled up behindgbehind another car and and he goes out (in the rain!) and had it swapped out in 5 minutes. I have gotten used to good service at this shop but that was above and beyond. Much respect.

De
Review №60

Great job completed . This place is so amazing.

Je
Review №61

Very nice people, and nice prices

Wi
Review №62

Impressive to watch

Ku
Review №63

Stephen is amazing. Hes always professional and helpful and hes helped me numerous times.

Ch
Review №64

Always kind and courteous staff. The place has the amazing smell of fresh tires and freshly made coffee. There is also water and reading material and clean bathrooms. A window is placed so you can see your car--extra reassurance. Maybe it is just the way you are treated like a friend, but it brings you back in time and time again. I came in, low on cash and the wonderful people at discount tire checked my tire, filled it up, and patched it for me, quickly and efficiently. I didnt even spend a dime! Absolutely the best and most reliable service. Check around and you will see they also have the best prices. Hands down the most affordable and desirable. I am going here for all my tire needs. Shout out to Marvin for great professionalism!

aw
Review №65

Couldnt get into Costco for the Michelin tire deal. Went over to discount tires and Mitch got me tires and a great deal! He was quick, understanding, excellent customer service, and all the other guys were great as well. Definitely will recommend them and return for tires anytime.

Th
Review №66

Awesome staff. Very professional. Have gone here for years and will continue to do so.

ro
Review №67

They offer the best service

Pa
Review №68

Was a positive experience. Staff was knowledgeable and helpful.

Jo
Review №69

Was great, tires were replaced and I was back on the road in 30 mins with my appointment.

Mi
Review №70

Awesome service thank you!!! Called them Friday because my wife’s tire had blown out and they got the replacement for it within 2 hours and got it put on in under 30 min. Bought my truck tires from Discount a year and a half ago too. They also sell a very cheap lifetime warranty for your tires too. Cannot go wrong with Discount Tire

Jo
Review №71

These guys were great. Shock was rubbing on daughters car along with having bead leaks. They cleaned them up along with putting a new tps in that had broken off upon filling with air. Perfect experience thats why all 6 of our vehicles use them.

Da
Review №72

Was able to get my tire replaced within a few hours. While driving I got a nail in the side wall of my tire and knew I had to get it replaced AS SOON AS POSSIBLE because of a long road trip. I do not live locally so I was happy I could get in and out quickly.The pricing of tires seemed competitive to other stores nearby and the service was very friendly.

Ed
Review №73

Hey were fast and friendly! A pleasure to work with. I will be going back again.

Ri
Review №74

Very informative, professional and speedy. I was extremely happy with my experience.

Te
Review №75

In and out! Perfect service!

Ty
Review №76

They were able to get my wifes flat tire fixed in one day as promised. Tire techs running the cash registers very friendly and in a good mood even when it was crazy busy. They acknowledged us and told us they would be right with us several times before being waited on. Will be returning.

To
Review №77

Stopped in for an Air pressure check......equalized all 4 tires. Quick and professional.

Br
Review №78

Chris & his team are easy to work with and the whole job was done with minimal effort. Thanks!

Jo
Review №79

Mitch was very helpful! Informative but not pushy. The crew did quick good work and they were very polite

do
Review №80

Been a customer here for a few years now, and Ive literally never had a bad experience. Their staff is very well trained and highly professional. As compared to other tire shops, they stood out for their high quality customer service and competitive prices. If you factor in the rotation service, the value here is the best I could find.

jo
Review №81

Fast service

lu
Review №82

They always have the lug nut key on there too searching for

Wi
Review №83

So not impressed. They will sell you tires give you top notch service on those tires. So much so that others have to wait until you get your tiires. Simple flats will take hours to fix. Makes you want to buy a new set of tires to get out of the store quicker.

Da
Review №84

My go to place for tires. Great prices, great staff, and they stand behind their product.

Ha
Review №85

For a first time experience it was great. Never been there before, and Chris the manager gave me a free rotation and rebalance for my tires. Let me know that my tires are old and need to be replaced. Friendly and helpful, it was a good introduction to Discount Tire.Edited to add:Stopped in again today to ask about tire quotes and had a question about my tire pressure, was attended to quickly and with a friendly and helpful attitude. I think I might have found my new tire shop!

Do
Review №86

Id give them a 10 if I could. Never, literally never, had a bad experience.One of the few companies out there that deserves some brand loyalty.

Ni
Review №87

Needed a new tire the price was great service was great and the staff was great! Thank you!

do
Review №88

These guys are awesome! I’ve been a customer at this location for years and time after time they come through with excellent customer service. Straight up good people.

Co
Review №89

I havent ever used Discount Tire before today. Found a great price on a major brand 80k tire that was going for 30% more $ everywhere else. Ordered tires on their site last night then had my wife go in to get them installed today at the CR location. She said that the service was excellent and the staff was very nice. Great price on the tires we bought and they even sent us home with one tire that had a lot of life left as a spare rather than charging us a disposal fee. I appreciate the extra thought there. I have had really bad experiences with other tire chains trying to tack a bunch of unnecessary stuff and even maintenance stuff that I know was not due. That was not the case here. Overall good experience and I will for sure go back.

Ry
Review №90

I have recently visited this particular Discount Tire location 3 times in the past year. After my most recent visit I am convinced that this location has the best customer service I have been offered by any local business within the Northwest Suburbs! The staff is very well trained (they know their stuff), treat the customers well (in a way that they appreciate their business) and they work with a sense of urgency (get things done right and quickly). Even when the location is very busy the staff greets all of the customers and lets them know that they will serve you first in / first out. All 3 of my recent visits have been without an appointment and they have finished my tire service in a timely manner. I definitely want to point out a particular employee Andy which even called me near closing to ask if Id like my vehicle parked in a certain location so that its under the light (in case I couldnt get there to pick it up before close). If Andy is available, Id recommend asking for him and you will have the best of experiences doing business.

Pa
Review №91

As always, super friendly people and a above average willingness to help with whatever is asked. Ive seen them deal with alot of rude and unreasonable people with kindness throughout, so rare in the auto tire/repair world.

Br
Review №92

So quick and helpful.

Go
Review №93

I will never go anywhere else this place is the best and they are fast u will need to make an appointment

lp
Review №94

Good prices, nice service and I 👍 like their warranty on the tires.

C
Review №95

I have had bad experiences at Discount Tire in the past. However, today 5/3/19 I experienced first rate customer service. Brought the car in to get tire pressure checked and the tech mentioned one tire was dangerously low and he recommended having it repaired. When I went in to consult about it I mentioned there was a bulge on another tire, caused by a pot hole. Long story short it was suggested that tire be replaced as well. I was not happy with the diagnosis especially when they only have roughly 30,000 miles on them. That being said I left unhappy getting no work done. About a half hour later I received a call from Mitch the gentleman I originally talked to 30 minutes prior. Mitch went well out of his way to rectify the situation and to make sure no customer leaves unhappy. Great job Mitch. Discount tire, if you haven’t already taken notice to Mitch please do ASAP, as his actions taken today are part of the reasons I continue to do business with Discount Tire. Thank you again Mitch.

An
Review №96

CJ ! Is your guy! I appreciate him so much. Thanks for looking out for my car and picking bomb wheels

Cl
Review №97

First rate service and great price. CJ, Chris was awesome to work with. They even beat the install time by 20 min. Many thanks

Sh
Review №98

I will NEVER buy a tire from anywhere else. The service is unmatched and more than I could ever expect. Theyve got a customer for life out of me.

Da
Review №99

Very nice staff. Great to work with.

Ti
Review №100

I can’t say enough about how great the staff is at Discount Tire in Coon Rapids. I have been going to the Coon Rapids Discount Tire location for the past ten years and have always been treated well. The staff is friendly, fast, reliable and always have a smile on their face no matter how busy they are; even for those customers (like me) that walk in at 5:45 p.m. with a low tire. Thanks for getting my tire fixed quickly and getting me back on the road, you guys are awesome! Thank you for your great service! We will always purchase our tires from you.

Information
32 Photos
100 Comments
4.6 Rating
  • Address:12921 Riverdale Dr NW Ste. A, Coon Rapids, MN 55448, United States
  • Site:https://discounttire.com/store/mn/coon-rapids/s/1640?y_source=1_NjI3NzM3LTcxNS1sb2NhdGlvbi53ZWJzaXRl
  • Phone:+1 763-576-6706
Categories
  • Tire shop
  • Auto body shop
  • Auto parts store
  • Auto repair shop
  • Wheel store
Working hours
  • Monday:Closed
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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