I walked in the door and was immediately greeted and asked if I needed help (off to a good start), but the help provided wasnt any better then me pulling out my phone and using the phone app to find my way around. In fact that was exactly what I recieved, a kid staring down at their electronic device unable to navigate through the process then apologizing, which eventually resulted in me walking away after a few minutes of awkward silence. (This was fine..I just thought why extend a helping hand if your unable?) I did find everything I came in to get and it was reasonably priced. My only other quarrel would be the cart situation. Where do I put it after unloading my goods? My two options: a mile back to the front of the building, or a mile to the cart corral (obvious hyperbole). I certainly wasnt the only person with this conundrum, every rock island dividing parking spaces was accompanied with abandon carts. I hope this information provides useful and your able to constructively build from it.