Anderson and Allison, both deserve a raise! They both helped me out tremendously! I wish more of your employees were like them! They were extremely helpful, and went above and beyond what They needed to do!

This is a really nice, clean, well organized Home Depot. The staff is always friendly and helpful. I was looking for a pipe cutter and an associate from a different department walked us over to plumbing and handed us off to a associate that specialized in plumbing supplies. I found everything I needed for my project and checked out in under 20 minutes. It didnt get better than that! Plus they have an excellent selection of unusual and hard to find holiday decorations. Definitely an A+ store!

I had a new refrigerator and dishwasher delivered by Home Depot yesterday. The 2 gentlemen who delivered my appliances were extremely professional and competent. They communicated with me very well regarding their exact arrival time and delivery details. They quickly assessed my doorframe sizes and explained to me that they had to remove one door from its hinges to accommodate the large refrigerator without damaging anything. They performed the delivery quickly and with expert level care for my property and moved my old fridge to the garage for me as well. I was very pleased with the level of service I received.

Total waste of time. I would give less than 1 star if able. The store app says there is 7 in stock of my particular item and plenty of choices. More like zero. Store is dirty and their inventory management is broken. Don’t waste your time.

They need to educate there work and manager on the product instead arguing with customer. I had a really worse experience ever.

They love taking your dough (spend over $20k annually in that place)...but try returning over bought items with no receipt and youre out of luck...even when you ask for a store credit. A new policy because of all the Shop Lifters they allow to run unfettered...most of whom probably work there...will shop there as little as possible moving forward.

Ordered blinds for a window and was fortunate enough to have Eric (#EXP6TWU) help me. He was nice, knowledgeable, helpful and best of all product was perfect. Thank you Eric.

Good amount of stock except Garden hose only had like 3 kinds but pretty good store overall.

Friendly and helpful staff. It can be a bit busy here at times, but I find everyone handles the rushes well. Great spot

The delivery company is very unprofessional. I purchased a laundry machine online. I purchased the hose and all of the equipment I was told I am required to purchase and they brought them with them. The hose they brought was too short so they left without assembling the machine. I called back for them to come back. They came back and brought another hose saying they will fix it but left without fixing it and the machine got left sitting in the middle of the room instead of placing it where it belongs. This does not look good for such a big company to work with such an amateur delivery service. I called again and I was told to bring it back and that I would get my money back. They rather make me figure out a way to bring it back to the store and give me money than figuring out a solution. Very unsatisfied. Never had such an experience with home depot before... disappointed...

Excellent! Excellent! Excellent!!! Went into the Copiague Home Depot about 45 minutes before closing for spackle and a patch kit to repair a small hole in the wall. While I was looking for what I needed in aisle 10, Matthew stopped what he was doing and asked me do I need help. I explained to him what I was doing and what I needed. He knew I didnt really had a clue so he gave me a quick course on how to spackle the correct way. He went above and beyond when he walked me to the other end to the store to get a more heavy duty patch for the job. Matthew made my Home Depot shopping experience great and thats the way customer service should always be....thanks again Matthew for all your help really appreciate it!!!

Good customer service. Long wait times to checkout. Selection of items could be improved.

Never trust the inventory information that they post in google. They do not even attempt to keep it accurate. You will get to the store to find out that your product has been out of inventory for weeks. Employees know this and make no effort to correct the issue. Don’t be a sucker!

I really dont like to post negative, but dont give customers an attitude because of 2 sets of information. I called up to see if something was in stock as the website showed on hand. Hes telling me no there isnt any in the store. Im telling him ok, just being sure as your website said something different. no big deal. Then he goes on to repeat very nasty that they have none and hangs up on me. That how you talk to people? Really?

Went to 3 home depot stores today to look for a product that i needed in quantity. I was able to find managers that were helpful for finding stores that have the product and how many. Very nicee

Almost all of your questions answered in your own lenguage, no delays, no excuses...!!Just lets do it...!!

On a Thursday afternoon busy...but its good activity to see. I had curbside pickup on an item...and it was delivered to my car within 10 minutes. Thanks Home Depot...appreciate the quick delivery on a busy day.

The worst home depo I’ve ever been to. I was here 2x 7/23/21 and today 7/27/21. I asked the sales associate in isle 4 for help the rudest attitude ever when I asked for help but wanted to be nice to the older gentlemen that was asking for help. He didn’t even look at me while I was talking just brushing me off and complaining how he’s the only one working and “doesn’t have time right now”. If you don’t like your job don’t apply to work in customer service.My 1st visit I asked 4 sales associates for help instead of showing me where to find what I was asking for they sent me on a man hunt. The 4th person was the only one to show me where to find what I needed and the correct size for the wires that I had were not the right one.Just go to Lowe’s. They will treat you better and customer service with the sales associates are way better.

Great place .. HUGE variety from all over .. Friendly helpful staff ..

American Woodmark Kitchen Cabinets/The best investment I made. Savannah door style w/Mocha Glaze.

The store was very nice. I had a really nice man make copies of my keys, and I had the best cashier ever, she was super friendly

I rented a cement mixer at the Copiague NY Home Depot. The service was beyond expectations. I was helped by Nazer. He advised me on safety, what cement to use and length of time to mix. When I returned the mixer he helped with my 60 lbs cement bags I had to return. The best service. I have had at Home Depot. Thank you Nazer.

I just dont understand how a security person can stand there 5 feet away from the register as the cashier rings me up, then asks to check over my receipt 2-3 steps past the register. This is a prime example of inefficiency at its finest. If he is just going to stand a few steps away and observe the least they could do is to participate in the transaction maybe help to bag up some items or help wheel the cart to the customers vehicle. Maybe even help someone to safely load the items on or in their cars. Clearly eliminating the job of the cashiers babysitter and replacing him with another cashier would shorten the customers wait while increasing the stores profits and the customers overall shopping experience which could only increase the percentage of happy customers who are then more willing to return

Always find what I need. If I have trouble there’s always someone who is eager to help

Curbside pickup of a bathroom vanity was easy and the help was outstanding. The cabinet was strapped on to a pallet when it was brought to the car. The straps were cut off then the box was lifted and put into my Jeep Compass without any fuss. I tried to tip the two HD guys but they refused it and said it was just part of their job. I thanked them and I went on my way.

Great Service and Employees in the Doorknob and Door Security Section.

Excellent prices for quality tools. Friendly staff. Prices as good if not better than online prices.

Is nice walk to home Depot, you know that you going to find what you was looking for your home proyect.

Grest place 2 shop on home repair.

The employees are helpful and honest. Want proof? Walk in during a power outage caused by a storm. Employee help me look for an axe to clear out some fallen limbs. They were out, but he then recommended me buy a saw....use it, and simply return it. Theyll take anything back he said. Not all heroes where capes! 🤘🏿

It was ok used to be a whole lot better lets go back to customer service#1

Great customer service,and will recommend to family and friends.

As usual lot of varietiesHelpful staff

Quality products. Prices vary.

Everyone was courteous and helpful in aiding me find what I needed to find.

This particular Home Depot has the BEST flowers, plants and gardening supplies. Plus, the people that work in the gardening center know what they are talking about. Very helpful.

Good prices friendly staff

My cashier Shanora was fantastic great personality and didnt mind helping out.

Liars. Special Order, met with them at great hardship Paid for order. Tried to up price from $2,800 to $4,000.00 scumbags

Terrible experience with the Kitchen department. In store and online. Showed up for my kitchen design and the person I was meeting with didnt show up for the day (I wasnt informed). Took them 1/2 hour to get someone to help me. Online experience also has severe lack of communication. Go elsewhere for a kitchen design.

Found my Halloween decorations here, when many home depots were out of the inferno scarecrow

Its a home depot. its like every other home depot but the associates are more friendly. never an attitude when i ask dumb questions.

My favorite springtime flowers have arrived: pansies! The Garden Department has a great selection of plants to chose from as well!!

Go here at weird hours and you have the store to yourself

Im sure its a societal problem. But why cant these Customer Service employees communicate in complete sentences. Ive tried in person and over the phone. Most of the team at this location are super helpful but others I feel like Im shouting into a tunnel. There are other jobs that would allow you substantially less face time with other human beings if it bothers you so much. I dont suppose the competition is stiff for Home Depot positions, but who does the hiring at the Copiague store?

Buyer Beware!Sheds USA sells through Home Depot. The doors on my shed were warped upon installation. It took several weeks from the time that I called for the repair technicians to come. They proceeded to block plane the doors in place making a huge mess in my yard and making the doors even worse. I then called to have them replaced. After several more weeks the doors were replaced with 2 doors that look like a child made them, and the lumber used looks like it was rough cut with a buzz saw. I called and told them that I no longer want any of their amateurs working on my shed, but would instead like a partial refund. They agreed to a $300.00 refund ( the original cost of the shed was $2571.15). After a week and a half and several phone calls I was finally told that I would have to drive down to Home Depot to get my refund. When I got there the manager of Copiague Home Depot said that he would speak to Sheds USA about getting me more money back. He did no such thing! I called Sheds USA to tell them that I did not like the way that this all went down and I think that I should get more money back and I was accused of holding them hostage. I now submit pictures of my door repair experience and you decide if you want to buy a shed from Home Depot (Sheds USA).

Do not open home depot card issues by Citi bank...it will kill you one year later...

Home Depot has everything you need to fix your home! I like it better than their competitor!

Always great to go. Friendly and helpful staff. Organized and well aware of covid and fallow rules

I love Home Depot! Just walking around with nothing to buy.But today I purchased drop cloths

Good place to go got everything you need

Ordered decking material a week in advance, delivery order came incomplete. No one from Home Depot called about the missing items, I had to reach out them twice, only to be disconnected on a phone call twice. Completely disrespectful and irresponsible, I will no longer be shopping at Home Depot. Terrible customer service!

Clean, organized store. Helpful employees.

Trash dirty,no help at all ---GO TO LOWES!!!!

Edward did an incredible job helping us get windows and doors. I may come to Home Depot just to ask him for help.

Good place to find my gardening needs.

Staff on point.....but Ive yet to find in what aisle they have....de pot

Clean, and organized. Following all rules. Well done.

Ron and Ashley, worse customer service ever on the return line. Dont know procedure and a waste of time to deal with. Been coming here for years, from now on Ill go to the next town over for a better experience.

Mostly friendly staff, couple knowledgeable ones too.

I brought a deep freezer from here works great and the lady who helped me was so nice

Love this place.

It was bad, I drovefar to buy a flash light, unfortunately all flashes light were sold out.

Always go to home depot to get vegetables to plaint in my garden the always have a wide variety of flowers and vegetables to plaint

Helpful staff and moreless always what were looking for.

It wasnt busy.We were in and out quickly.Most importantly they had what we needed.Staff was great.

Always a great experience at home depot

Experienced staff. Knowledgeable about product.

Im tired of always being closed midday what happened to the night shift and then lumber prices are outrageous

Always find what I need but workers are a bit rude sometimes.

Masks still outside without anyone around has gotta stop at this point

Needed some supplies for my grill - out of stock (oh well). Associate in garden used house phone to locate it for me. Was in stock at nearby store : - ). Nice work, good to deal with, Copaigue !! Should be given a bravo for customer service.

Reasonable prices for some of my item needs

Poor costumer service. I ask for i piece of wood to be cut and person that did it was not happy about it. They dont do special projects. I said ok i understood. I ask of he could cut the wood in half and he said yes. I walk out of the place with 2 pieces of wood of different sizes

They had what I wanted and the checkout was fast

Always a good place

Got what I needed the people are great there

Great store. Clean and friendly staff.

As with every gone depot they have everything. Staff sometimes hard to find but always knowledgeable about pretty much everything you need.

It was like a zoo on a Saturday at 10:30 in the morning. Trying to walk through the store, I was cut off by employees and customers.

It is a big warehouse and its kind of cool to buy tools you need.

Enjoy going here. People are kind and very helpful.

Huge home depot had tons of products

Why advertise that you are open till 9 when you lock your doors constantly anywhere between 5-15 minutes early leaving loyal customers locked out of your stores. You ran all of the small mom and pops out of business the least you can do is stay opened when advertised !!!

Always enjoy walking around to get home improvement ideas

The staff are very helpful when searching for something. Its a large store which is well organized and I am impressed to find everything in its place.

I find everything in the same store with the best service

Fraud home depot bill of sale the ink disappeared. I feel robbed i tried to return something because i paid cash i was not honored and was told only if i pay with a credit card or have a bill of sale ?REALLY??

GOOD STORE ORGANIZED WELL. COVD 19 SAFE

Not always helpful employees although some are fnatastic and go out of their way to help, other work hard not to work.

The staff at this location is not as knowledgeable as before. Anytime you ask a question they just pawn you off to someone else. Everyone used to know where everything was in the past.

Always good.

Dealt with Deana in the rental place. From the moment we walked in it was one of the worst experiences. She has the energy of a sloth with the worst attitude Ive ever encountered to say shes rude is like saying Hitler didnt like certain people. This happens to be one of the best home depots on the island. All my previous experiences have been beyond amazing. How she has a customer experience job is beyond my comprehension. I will continue to use them but will call ahead and rearrange my schedule to never deal with her again. One example we just started the process and my girlfriend needed to get her insurance from her car. We didnt give anything else yet. I tell guy behind me to go so we dont waste his time. Very sternly she said she couldnt stop what she started. I asked what have you started? You told us what you need and my girlfriend went to get. She made him wait..

Oof. 3 days to fulfill a pick-up order? Fine. Say that online. Dont tell me itll take 2 hours or maybe more when the maybe more is 3 days. The website needs updating to show that.

Great service

The store was clean and finding my products was easy.

Always can get what you are looking for your home improvement needs.

Very Helpful and Excellent customer service. Cashier Shanora was very nice and pleasant always a pleasure to deal with.

If you are a person who likes to fix stuff this is the best place for you.

I tend to try to shop in the evening and always suffer a consistent horrible experience. Today an employee pretty much blocked me from walking down an aisle and closed the gate in my face. Would not let me get one tube of caulk. No explanation. No activity in adjacent aisles. I just waited and waited for over 45 minutes, then I gave up. No regard for customers. Shame on you home depot.