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Wilken Family Eye Care
755 N Denton Tap Rd #100, Coppell, TX 75019, United States
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Wilken Family Eye Care

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Review №1

Absolutely amazing eye center!!! Could not have had a better experience. The Doctors are exceptional and the staff from the front to the back are very friendly and professional. Highly recommend them!

Ta
Review №2

I really enjoyed my new patient visit with Dr. Bret. He was very communicative and really took time to share my options and he listened to my questions and my needs. I’ll definitely be back. Thank you Dr. Bret.Tammy

Ch
Review №3

Highly organized and streamlined eye care practice. Friendly staff, and comfortable process to get eye exam, explanation of eye health and corrective needs! Highly recommended!!!

Sa
Review №4

Our family sees Dr Bret every year for our annual eye check exams.Dr Bret is awesome. He answers and addresses all of the questions and concerns we have. The staff is awesome too. We are truly thankful we found Wilken family eye care!!!

Fe
Review №5

I been going here for years. Staff and Dr Bret are the best! Dr Bret answers all my questions and concerns. I appreciate him for taking me last minute to check my eye. If you ever looking for great optometrist that cares, I would highly recommend Wilken Family Eye Care.

Or
Review №6

Thank you! Doctor & staff are very helpful and super kind. I love ❤️ how informative the doctor was about eye care. The best! God bless you….

Ja
Review №7

Staff was friendly and professional with a beautiful and comfortable building. Process was easy and Dr. Wilken made the process so easy. David made it easy to select frames and glasses without pressure to go a certain way. They have made a new client very happy!

Li
Review №8

I needed to switch eye Doctors and VSP recommended Wilken eye care. Making an appointment was easy. When I arrived the receptionist was very friendly and helpful. I was seen right away for my pretesting, and she explained everything very well and was very nice.I did not have to wait long at all for Dr Vickers. He was very professional, knowledgeable, he explained everything to where I understood. And answered any concerns I had as I had a new eye issue come up.Then I met with Gina to pick out frames and build my lenses. She was able to answer any questions and concerns I had. This was probably my most anxious part because of my eye issues, but it went very well and Im happy with the results. Looking forward to picking up my new glasses!

Mi
Review №9

The staff is amazing, very kind and welcoming. Dr, Vickers is the best eye doctor I have had in along time, very comfortable to talk with and express concerns to get to the problems and address them.I will be going back for years to come.

Do
Review №10

First time ever to eye doctor. Awesome from the time I stepped in to the time I left. Receptionist was on point, exam from assistant was quick and painless and doctor came right in with very little waiting time. Overall a great experience.

Na
Review №11

Ive been in Texas for 4 years now and found Wilken Family Eye Care last year right before we went on lock down. I had my second annual visit today. The doctor spent so much time with me, answering all my questions and really helping me find a solution to my changing eyesight. The assistant who prepped me was bubbly and very knowledgeable. I would absolutely recommend coming here.

Ly
Review №12

I highly recommend Dr. Stephanie Wilken. So personable and professional. Also very friendly office staff and technicians. Your eyes will be well cared for at Wilken Family Eye Care.

Ri
Review №13

10/10 amazing. Super friendly staff, knowledgeable, made me aware of all my options, even options not with them. Didn’t have to wait more than 5 minutes. The doctor was kind and made me feel very comfortable. I can’t recommend this place enough.

Ca
Review №14

What an awesome, quick and easy experience! It’s been years since I have had my eyes checked Dr. Wilken is friendly, knowledgeable and answered all my questions. Matt was very courteous at the end, and the sweet girl at the front desk was kind. I will be back!

Ka
Review №15

Excellent! Dr Wilken & staff are the best! Been going to SEE him for the past 4 years! Everyone is super friendly. My husband & I had appointments 45 minutes apart but we were able to be seen together since we were going to a baseball game. Everyone helped us get in & out super fast so we could make it to the game on time! Thank you!

Da
Review №16

Excellent service! Dr Stephanie is true professional and cares about me each time I visit. The staff is also extremely courteous and efficient. I highly recommend Wilken Eye care.

Br
Review №17

Always friendly, professional. The doctors look out for your health and also help make balanced choices to make your dollar go further. Have been a happily returning patient for many years.

Ke
Review №18

Professional, friendly and organized. This office knows what they are doing from start to finish and actually take the time to understand your questions and answer them completely. Highly recommend this place. They will take care of you better than family will!! 😆

Ta
Review №19

Dr. Vickers and his staff were amazing. Everything was explained to me from my exam to my prescription lens. The staff was phenomenal made me very comfortable. I highly recommend them and I have found the BEST eye care for me and my family. Thank you for taking care of my eyes 👀!

Da
Review №20

Very friendly staff and doctors, and respectful of your time. I’ve had a great experience both when I took my 6yo and when I went myself.

Li
Review №21

I had my appointment with Dr. Bret Wilken. I was a new patient and this was my first visit. I’m so happy that I went with this practice. All of the technicians were great! Dr. Wilken was awesome, he spent a ton of time trying to get my prescription just right to fit my astigmatism. I’m bringing our kids in next and I know they’ll receive just as fabulous care as I did.

Da
Review №22

Always fantastic & friendly service. I would highly recommend.

Bi
Review №23

Dr Wilken and he staff and are friendly and knowledgeable. Theres high tech devices which made my appointment quick and easy. Thank you!

Ka
Review №24

Submitted a visit request on April 12th, for Friday April 23rd, for my daughter who was urgently needing to get in. Never heard anything. So I call today, to check and make sure everything is good, for them to tell me the earliest would be Tuesday next week.. I asked why I hadn’t heard anything at all from them, and they had no idea, and the notes on the submission was “left a voice message” I stated I hadn’t received anything from them, Roxanne proceeded to tell me if anything comes open she’d let me know, which is fine, but what’s the point in requesting a visit so far in advance and receiving no communication.I’m not one to leave a review, but after a very long wait on MY contacts, and then to be given ones with no prescription, and then having to wait all over again, and had I not kept calling, I probably wouldn’t have had anyone call me about those either. One scenario is one thing, 2 is another, 3 and that’s all. We won’t be coming back, and it’s unfortunate because I love the Dr .

A
Review №25

The service was excellent and quick. Dr. Wilken is very nice and friendly. I had several questions, and he was glad to explain everything in detail. I just went to him for the first time, and I plan on going here for future check ups as well :)

AL
Review №26

The staff is wonderful and Dr Wilken was informative and overall GREAT. Massive improvement from my last eye dr. Glad I found an optometrist I can see long term, for the foreseeable future.

de
Review №27

I love visiting with Dr.Stephanie Wilken for my eye care, she is very thorough and explains everything well!

Ma
Review №28

Very knowledgeable doctors and staff. Great collection of glasses. Good experience. Thanks

Pe
Review №29

Was able to fill out paperwork beforehand. Greeted kindly at appointment. Routine eye exam was a quick in and out with time to ask any questions. Picked out and ordered new frames and the staff was patient and helpful. Overall a great experience!

Ro
Review №30

I and my family have been going here for our annual checkups and optical needs for many years. Excellent service, terrific staff - overall a wonderful experience.

Ro
Review №31

Excellent visit as always. I trust the whole Wilkens staff with my vision.

Ro
Review №32

I was seen today for the 1st time. 100% satisfied all the way from the receptionist to the tech and especially the Dr. I feel very confident that I received the beat care and recommendations for treatment Ive ever had. Thank you and keep up the good work.

Ti
Review №33

The best eye care anywhere!! We love Wilken Family Eye Care. So personal and knowledgeable. Caring staff and super friendly. We can always get an appointment on a day and time we need. Always returns calls when need answers. 100% dedicated to their patients.

Ma
Review №34

Always a friendly staff, knowledgeable and quick. I really like my doctor, and all the technicians who have helped me over the years. Highly recommended practice!

uk
Review №35

Excellent service and attention. Their OptoMap is very good. I would highly recommend it if you want a detailed eye exam instead of going for dilation.

Ke
Review №36

We have been customers for many years and continue to be impressed with the care we receive. The staff is friendly, efficient and caring! Both Drs work hard to meet our needs and are experts in the field! Highly recommend.

Ja
Review №37

I highly recommend Wilken Family Eye Care! Ive been using this establishment since 2015 and they really take pride in their work. In fact, Ive been wearing contacts for over 35 years and this is BY FAR the best experience Ive ever had. They take their time and make sure youre satisfied with your vision. They also use the most recent technology to ensure the health of your eyes. Last, you dont feel like youre visiting a business, it feels like friends. With all that said, give them a shot and you will be happy!

Aa
Review №38

What a great find! Very high tech and modern approach to eye care. Friendly staff and great doctor. Easy recommendation from me.

Ch
Review №39

Dr. Brett Wilken is a great doc who explains things well and listens to what is wrong. I’ve been going here for several years and each time I have a wonderful experience with all the staff. Everyone is polite, professional, and really wants to help you out. I highly recommend this office!

Am
Review №40

The dr himself is amazing! The staff we have had numerous problems with but up until this point I’ve tolerated it as I really like the doctor himself. Today my daughter had an appointment to get a new trial pair of contacts. The reason for her visit was communicated several times, even confirmed and repeated back to us. We made clear it was only for that purpose, not for a full exam. The nurse even asked my daughter when taking her back and confirmed what it was for. Almost two hours later my daughter calls me saying we owe them $170! I called to discuss the issue with them and while I was on hold my daughter texts me saying the staff is right by her talking about her and I implying we are lying! As I pointed out to the man who got on the phone a prescription is good for one year. Why we would be returning to have a new exam done when she never even got her prescription finalized last time makes no sense at all. I’ve never been so disgusted with a staffs behavior, especially talking like they did about her and I right in front of my daughter!

Le
Review №41

Friendly doctors and staff. I will definitely return

Ro
Review №42

I went to visit Dr. Stephanie Wilken and had such a pleasant experience. She is not only a great optometrist but is also a very kind and warm person. I was very impressed with the office staff and their professionalism. They also carry quite a nice selection of frames.

Go
Review №43

Both my daughter and my wife are patients of Wilkins Eye Center. Yesterday was my first visit. Having my own clinical private practice I am very particular about both the front office procedures and the actual professional work behind the waiting room.They met my highest expectations.The front office staff was friendly and efficient. The waiting room was both clean and comfortable.The professional staff was courteous and informative.Before each of the many diagnostic/assessment machines, I was informed what the test was for.When I met with one of the two owner/optometrists I found him to be very professional in every way.As he reviewed each test with me he gave me his assessment of my evaluation.Last I met with an eyewear professional who discussed many types and choices they offered.I will return for my annual assessment next yearGordon Foote, LCSW

Or
Review №44

Love love love my eye Dr. Both husband and wife make a good team. They are pros and explain things thoroughly. They always help me with any eye issue i have and their staff is always welcoming and helpful. They are the best! I highly recommend them.

La
Review №45

Fast and easy! Dr. Wilken is wonderful and the rest of the staff are just as friendly and accommodating. I would recommend this practice to anyone!

La
Review №46

Extremely clean establishment. We experienced friendly faces and smiles the entire time. Very professional! Id refer them in a heartbeat!! They deserve all the creds. They really made my 8 year old son feel comfortable today. ❤

Ca
Review №47

Great care, thorough explanations, questions treated respectfully and answered understandably. Thanks Dr. Vickers.

Ro
Review №48

Super friendly staff and very personable dr’s!!Thank you for making it a pleasant visit!!

Te
Review №49

Dr. Bret always takes the time to explain the issue so that I can make an informed decision. I appreciate that!

Cl
Review №50

So pleased with the service and care we have received over the years. Terrific staff, great selection of eyewear. Excellent in every way.

Ce
Review №51

My family has gone to Wilken Family Eye Care for years. It’s always a great experience. Both Dr. Stephanie and Dr. Brett take their time and focus on the health of your eyes. It’s not about selling you a pair of glasses or a box of contacts. It’s about your health.

Mi
Review №52

The staff was very polite and helpful. The doctor has a great bedside manner which helps put you at ease. I would highly recommend to anyone.

Wi
Review №53

Very pleasant and professional. I appreciate their thoroughness.

P
Review №54

Great place and great people.I was clearly explained what’s the problem and was given lot of options and choices

cr
Review №55

EVERYONE! Super friendly and professional. The Dr awesome in taking his time explaining things

Cr
Review №56

Our whole family recently started going to Wilken and we were all so pleased with the professionalism and kindness from everyone. From the minute we called to schedule our first appointment to our checkout... great service and experience.

Ha
Review №57

We have been going to Wilken Family Eye Care for many many years now. They are just awesome. Both of them are great doctors. Highly recommend.

Bl
Review №58

Great place. Professional

Iv
Review №59

Always thorough and a great staff that is helpful and attentive.

Gr
Review №60

Wilken family eye care has been my ophthalmologist for years and years I would not trust anyone else with my eyes. I’m a graphic designer so my eye health is very important. Their staff is extremely professional and friendly and thorough and they have a wide choice of eyewear.

Mi
Review №61

Friendly and professional people I really enjoyed my time with them.

La
Review №62

Great service, fast and friendly.Will definitely come in again will recommend 10/10.Will definitely bring my family here as well

Tr
Review №63

Every person I dealt with at Wilken Family Eye Care was so pleasant and helpful. It was a great experience. They have a large selection of nice frames too.

RI
Review №64

Great place. Friendly and reasonable price.

Au
Review №65

They were ready for me right on time. Very thorough exam, fully explained, and made good recommendations. Doc was nice and good to talk with. Ill go back for sure.

Ma
Review №66

The staff and doctors are amazing!! I’ve never had a bad experience in the 15 years I have been going to them. Thankful for Wilken Family Eye Care!

Au
Review №67

The staff was so so pleasant and helpful. I loved Dr. Vickers, he answered all of my questions and was so nice. Matt helped me pick the cutest frames and was honest about which ones i looked best in lol. i would recommend 1000%.

Br
Review №68

Always quick, professional care. Never any issues!

Ca
Review №69

I love this staff. They are so friendly and the office is beautiful.I hope everyone gets a chance to visit.

ma
Review №70

Wonderful experience with Dr. Bret Wilken. The staff provided excellent care too.

Br
Review №71

The staff at Wilken are the best and all the Dr’s are outstanding. They take the time to get to know you! They are extremely patient and they talk you through all procedures and get a game plan for your total vision needs. Dr prescribed a set of computer glasses that’s literally changed my life I can see no more lifting up to my bifocals and straining my neck!! Don’t wait just call them you will be glad you did!!!

Na
Review №72

I’ve always enjoyed coming to Wilken Family Eye Care. In fact, I moved 30 minutes away, but it’s still worth the drive to come here.

Pa
Review №73

Great service and doctor!

Mo
Review №74

Very friendly and they make everything easy

Sa
Review №75

Great service and great care

Ca
Review №76

I have been going to the Wilkens for 11 years now and appreciate there warm, small business vibe. I have referred many people to the Wilkens over the years and everyone is always complementary of the Wilkens and the office staff. Excellent everytime.

da
Review №77

Dr Monty and staff were great! It was my husband and I first time and I felt as if they knew us already. Very quick, thorough and pleasant visit! I do believe we have found our eye care home!

Co
Review №78

Very pleasant office, Dr. Wilken was very thorough with her evaluation! Look forward to having our yearly check ups with them. The Coe’s.

Re
Review №79

Team was friendly, quick, and very helpful.

Cu
Review №80

Very professional and streamlined service! Was in and out in under an hour with getting an exam and ordering glasses.

Pa
Review №81

Service was excellent and Dr. Vickers was very informative.

St
Review №82

The Wilken Family Eye Care center provides excellent service for eye care and eye care products. I highly recommend them and have personally used them for several years.

Cr
Review №83

Nice people here that took care of me. Of course close partner by VSP.

Je
Review №84

Ive been coming to Wilkens for 3 years and recommend them to everyone I can

Ju
Review №85

Moved to the area, and was forced to replace my optometrist of 10 years. After some research, I found this place, and boy, am I glad I did.From the moment we arrived, the staff greeted us, and offered water and coffee. The check-in process is painless and easy. I was excited to find out they have a place for the kids to play... because I have three. 😜Both doctors (and entire staff in general) were extremely nice and knowledgeable. We had an opportunity to interact with Roxy, Andrea, David, and Matt, and they were amazing.I’m sad we had to replaced our previous eye doctor (because of the distance), but so happy we found this place.Highly recommended!!!

In
Review №86

First time patient here. I seriously just had my appointment with Dr. Wilken about an hour ago and WOW!He’s super friendly and takes his time with making sure he has answered ALL of your questions.His front desk staff is fantastic as well. They’re prompt and friendly!I’ll be back next year! Thank you ALL!

Od
Review №87

I had a great experience with Dr. Stephanie. Her staff was very welcoming, friendly and professional. Dr. Stephanie took the time to get me fitted for contacts and get my crazy high prescriptions just right for my glasses. I cant remember the opticians name that helped pick out new glasses, but I so appreciate having the personal attention that he gave in helping me pick out a great pair! Ill definitely be back and will be bringing my son in also.

Ch
Review №88

Everyone was so nice and extremely knowledgable! Dr B was very helpful in finding me the most comfortable and affordable pair of contacts for my eyes.

De
Review №89

Dr. Bret Wilken, Dr. Vick, and the entire staff is awesome! My vision is a necessity! They listen to you and take care of yourconcerns. As long as I live close to their office, I will not go anywhere else.

Am
Review №90

My husband and his mother have been going here for years and the Dr. is GREAT very nice man, but Im guessing maybe hes too nice because he hasnt gotten rid of this one rude employee he has. Everytime We are then this gentleman makes the experience so uncomfortable and is ALWAYS rude to my husband. He has a very short temper with children and I dont see how my husband and his mother keep going to this place. They both say that its all because Dr. Wilken Is worth putting up with one employee who is obviously not happy with his job or his life or maybe both. Maybe Dr. Wilken will clean up his Staff one day, I bet he will have even better business when he does.

Je
Review №91

We enjoy getting our eye care needs met here. The staff is friendly and efficient.

Ka
Review №92

I have been with Wilken for the past 2.5 years. Dr. Bret & Dr.Stephanie are the best. The staff are very friendly & professional. Dr took care of my vision & my daughters. They helped in each step for my daughters contacts. Thank you!

Ki
Review №93

Been going here for years I highly recommend them they dont rush you take their time with the appointments and all the staff and doctors are friendly

Br
Review №94

I have seen Dr. Bret Wilken for years, and he is fantastic! He always does a great job with the exam, and is warm and caring. The staff is amazing, too, very friendly and professional. The office is beautiful, with a large selection of frames, and good prices. Id highly recommend trying them out!

Al
Review №95

The best so far from my all previous experience! I bring all my family here! Trusted! Very nice stuff always. i trully appreciate it!

St
Review №96

Everyone at the office is very friendly. The doctor really spends time with you, he answered my 101 questions. He also gave me the options i was looking at to get the best vision. Would never change.

Fe
Review №97

The staff was so welcoming and professional! Everyone had great attitudes! The doctor answered all my questions and educated me on a few things as well! I will definitely be back!

Je
Review №98

My daughter and I have been going to Wilken Family Eye Care for several years. They have a very welcoming office and the staff are always very professional and courteous. We are usually able to get in and out working an hour. I just wish i didn’t feel pressure to purchase new lenses when I’m there. They are very expensive, even after insurance.

Ki
Review №99

We have been going to Wilken Family eye Care for a long time, at least 15 years. Have always been pleased with their care and expertise. Even after we moved from Coppell, we still see the Doctors Wilken. Wouldnt think to go anywhere else! Highly recommend

Je
Review №100

Everyone at Wilken Family Eye Care was extremely friendly & courteous! I had to change my appointment a few times, and Gillian was very patient. She also promptly answered all of my insurance questions via email after my visit. Dr. Bret Wilken was very thorough during my visit, and sincerely cared about my satisfaction. The facility is beautiful, clean, and complimentary coffee and snacks are offered while you wait. I would definitely recommend!

Information
53 Photos
100 Comments
4.8 Rating
  • Address:755 N Denton Tap Rd #100, Coppell, TX 75019, United States
  • Site:http://wilkeneye.com/
  • Phone:+1 972-459-3300
Categories
  • Contact lenses supplier
  • Optometrist
  • Doctor
  • Eye care center
  • Optician
  • Sunglasses store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5PM
  • Friday:10AM–7PM
  • Saturday:8AM–5PM
  • Sunday:10AM–7PM
Health & safety
  • Appointment required:Yes
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:No
Planning
  • Appointments recommended:Yes
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