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Underground Games
312 Cove Terrace Shopping Center, Copperas Cove, TX 76522, United States
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Underground Games
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An
Review №1

The employee we worked with was very friendly and helpful. I love that when my son of 16 walks in, they treat him as they would any adult customer, not an annoying kid! We were happy to know their Magic AP cards are all in a searchable database online, so my son can shop from home and go pick up his cards since the trip to get here is about 40 minutes for us. Great experience!

Mi
Review №2

Its was very fun! Had lots of space for a regionals. Not from around there but would go again if they had more big events.

Lu
Review №3

Really nice staff, and the community is amazing as well.

Di
Review №4

Friendly service. Clean environment. I didnt have any luck with my pulls, but I was offered to make my selection of packs from the box.Id recommended these guys if your looking for Pokemon or Yugioh.

Ja
Review №5

I have a really good time with their remote yugioh events. It runs smoothly and the staff are nice. They even upgraded my shipping so that nothing got damaged. You can find their discord on Konamis location finder website.

Lu
Review №6

Went here to purchase some boxes of cards. They have everything you want and then some. Staff is friendly and extremely helpful! Highly recommend this place! They even have tournaments that you can enter. I will definitely be back soon!

Au
Review №7

Played a game of Star Wars CCG at a table and enjoyed the atmosphere there.

ka
Review №8

These guys are so awesome! If you love card games, trading, family games. This is the place to go. Seriously recommend them so much

ar
Review №9

Excellent service, decent collection and display, plenty of different games to get into.The only reason I give a one star review, is because some of the staff are rude and inconsiderate while playing Magic. Anyone they aren’t already friends with get ganged up on and killed first in almost every game they play. Then, they make excuses like “we’re here to win” or “get a better deck” when it’s meant to be a casual game and they’re just being rude.No wonder the MTG playerbase there is dwindling.

Os
Review №10

Awesome selection, great service and friendly employees.

Lu
Review №11

Nice little place for board games. Staff is friendly. I got no experience whatsoever in regards to D&D, board games, etc...but the staff seem pretty good at answering questions or guiding me towards something suitable for learning.

No
Review №12

Got to learn magic my first time and its awesome definitely go here to nerd out

Ha
Review №13

My first experience at this lgs was tonight. Went there for Modern horizon 2 prerelease and had an amazing time the owner Armando was there played with us. He raffled out promos after already giving generous rewards for the event. After he let us play commander. It was friendly and relaxed. It was definitely my best lgs experience and I would highly recommend. I will be back there for my mtg needs.

Ri
Review №14

Great place and great prices. Customer service is excellent. Highly recommend this establishment.

Mo
Review №15

Most professional game related store Ive ever been in! Employees knew my needs before I did! Cant wait to go back and spend even more!!! Will forever be going to then for everything!!!

Al
Review №16

I absolutely love this place! been a loyal customer for a couple years now and will proudly continue to go back!

Br
Review №17

This place is dope! Definitely would recommend. I loved the service. 👍

Iv
Review №18

The owner is such a cool nice guy always giving amazing deals. I trade and buy a lot here. Ive been from houston to dallas. By far the best place to buy and trade.

Mi
Review №19

Simply stated:-Great staff.-Great store.-Great prices.-Great selection.Tons of space to play any tabletop game (pick your poison). Everyone that works there knows the product. I was pleasantly surprised with the instant collections of MtG. Great deal for a great spectrum of cards!

Ca
Review №20

During the tournament tonight an employee, that was partaking in the event, isolated another participant and harassed, provoked, and even threatened. I didnt appreciate how hostile he was being to the participants and their belongings. I would not suggest this place for events, until the situation is properly handled.

Mi
Review №21

This store houses a friendly environment for people to play albeit some of the store staff that partake in the events belittle and berate others ensuring a hostile atmosphere.Came to the store again on 4/23/2021 for the friday tournament and was again harrassed, threatened and verbally abused by a member of the underground games team. For the customers that come to the store in hopes of being able to relax and enjoy their time with their hobbies beware of Christian Solorzano of infringing on their experience and degrading the professional atmosphere the store has worked tirelessly to attain.

Mi
Review №22

Owner/manager very helpful to new gamers.

ro
Review №23

Thank you for letting my autistic son Matt open up pokeman cards with his friends in your store. He had so much fun! He must’ve burned a lot of energy because he came home and can’t stop eating! Great business!!!

Mi
Review №24

Thank you Underground Games for doing a raffle at Key Con! Pretty awesome when I get a random phone call letting me know I won this awesome plushie Pikachu! 😁😁😁

Ch
Review №25

To start off I love supporting local communitie shops like this one. But one thing i cant stand is business marking up a product just because a item is highly wanted. I get the high demand high price business concept. But out of a local community store i cant support this type of practice. I walked in and saw they had 3 skywalker limited addition figures for 20 bucks! Couldnt believe it. So i got one. Now coming in they want 79.99! Why? i can go to Book Stand and get one for 50 (and will continue shopping here), or ebay. Very upset with this and will no longer be supporting this store. Look out for your community and your community will look out for you.

Br
Review №26

Great dudes working here and good quality items, very friendly and knowledgeable and the store is insanely cool and they were very nice to streamers : ))

Ma
Review №27

They have card gaming MTG, Pokemon, and Yu-Gi-Oh actually several people play them through out the week.

Ti
Review №28

Was really nice, and took their time talking and explaining everything to my two autistic children, Mitch and Matthew!

Ja
Review №29

Amazing, helpful and knowledgeable staff! Very accommodating for me and my group of friends.

Dy
Review №30

A great place to go for pre-releases, events and more. Great selection of Magic cards and other TCG as well like Pokémon and Yu-Gi-Oh.

hi
Review №31

My little pogchamp (matthew) really enjoyed his stay at ugg. they accommodated him and his autism really well

Je
Review №32

Fantastic customer service!

Ja
Review №33

Couldnt ask for nicer folks. Very patient and welcoming to me and my son, made for a really great experience. Very fair prices, awesome events. The entire team is friendly and helpful, very gracious, and they maintain a culture with their customers that was a great experience for my 12-year-old and myself. Blessed to have a great local game shop like this.

bo
Review №34

He scalps prices and sells his products for at least 15% more what it’s worth sometimes even doubles or triples it if it’s Pokémon or something people wants.

Ju
Review №35

Mostly MAGIC and YUGIOH here. They do DRAGONBALL SUPER CCG as well. Pretty friendly play groups and community. Selection is decent.

Ch
Review №36

Amazing staff and great people, new to magic and the staff had no issues guiding me to individual cards and packs to buy to get certain cards if I wanted to go that route overall best shop yet

An
Review №37

Some booster packs I purchased from this place look to be resealed. :/Edit: I have nothing to gain from lying. See attached photo.I kept one of the tampered booster packs and had a few others look at it. A few other packs had this weird cut also. Im still able to have fun with the cards I did get, but if anyone is purchasing from this store just be aware what to look for.Final edit: I am not talking about the slit at the top or bottom of the pack that helps open booster packs. I am talking about the blantant gap in the middle, exposing the cards. This pack and multiple others were like this: already OPENED. I went to another store and purchased from them, and NONE of the booster packs were opened like this.

Em
Review №38

5/5 Great customer service and wide assortment of different cards.

St
Review №39

I called ahead to ask about their Pokemon base set cards and was answered immediately with politeness and professionalism from their all-star staff, they are super helpful and gave me the best deals I’ve gotten since being in the state of Texas. They carry a wide variety of merchandise with the intel to match, if your EVER in the area and looking to expand, build or create any style or type of deck I IMPLORE YOU PLEASE give these guys a chance and you WILL NOT BE DISAPPOINTED...I’ve noticed they have a lot of reviews that are TRULY MISLEADING and they really don’t deserve none of them. Thank you guys for your patience and kindness🥰,The Gage family

Un
Review №40

Were a small company that is passionate about what we do. We work hard everyday to provide a fun and safe community of gamers who love to play a wide-variety of table top games. We care about our customers and are always looking for ways to improve and better our store for you. Reach out to us if you ever need anything or have questions. Thank you guys for being awesome!

Da
Review №41

Great service and fun people to jHang out with.

Er
Review №42

The staff at underground games are really friendly and will help you out with any problem you have5 stars for be refreshing and inviting

Sh
Review №43

This place went super downhill after George left. Hours arent great. Customer service is not great.

He
Review №44

Thanks for selling mr egg man pokemon cards

Xe
Review №45

Had great service and was very welcoming but I did see a worker open up a booster pack for a little kid for either pathfinder or d&d so if you have some unsealed that’s why but other than that it was great

Da
Review №46

Staff changes often so its a suprise on what to expect when going. Sometimes you get someone who knows the ins and outs sometimes you get someone who barely knows magic from pokemon. The owner is good and always pleasent.They have a good selection of cards and are usually competative with pricing but not a great place for trade in with my experience. The rewards programs are bad and there is always a reason why you cant get your discount. Often they dont ring up right and no recipt breakdown is provided so you are just at the mercy of hoping they ring it up correctly.Would like to see the staff wear masks in the future and the computer to check card availability moved from the main checkout area since its always crowded with people trying to get service. Used to go to just see what they had for cards but with the look it up yourself option its become more convenient to just buy online and skip the hastle. Sort of kills the thrill of the hunt to have to know what you are coming in to buy. Used to spend hubdred regularly there but now I find it hard to want to go.

Bl
Review №47

Good selection of card singles. They have a very nice store. And I believe they are expanding. Decent selection if Warhammer. They carry some DND books. Mostly cater to Trading card games. My go to store to play at usually. They always have a good turnout. They host a lot of magic, Yu-Gi-Oh, Pokémon and dragon ball super tournaments. Sometimes at the same time so it can be crowded. They do have snacks and drinks. The store is very clean and the employees are nice. Excited to see what they do with their new space.

ju
Review №48

I think they only sell heavy packs. I literally bought cards and just made money. Gimmie gimmie

Ja
Review №49

Takes hours to get your order even if the place is empty. No sense of urgency and nothing to do while waiting the time.

Ly
Review №50

This shop is awesome, the selection of cards you can buy here are ENDLESS!! This is Copperas Coves hang out for table top and just clean fun. If you havent participated in any of the tournaments, let me say they are a blast. Make sure you have some free time because you might find yourself here for a few hours.

An
Review №51

Underground Games provides excellent customer service to their customers. They keep stocked with new packs on a regular basis. There has been a comment regarding the new slits on the packs. The change in the booster packs with the new slits are on all new magic packs, regardless of the distributor.

Ka
Review №52

Are you able to request certain cards? For example, if I would like polymerization, is there a way you can request cards, and also how do the yugioh tournaments work?

ta
Review №53

Very friendly and knowledgeable staff!

Wh
Review №54

Just wanna let future card players know that the franchise over here in cove is REALLY WORTH YOUR TIME!!! 100% Recommendation Make sure to gather your proper deck and swing over there.

Sp
Review №55

I will touch on some of the aspects you may feel important and then I will give you a more in depth account of my experience. So first off the store is quite roomy compared to what I am used to. They have an incredibly nice inventory and the display cases are incredibly well organized. I have never been a fan of having to search forever only to find that a store does not have a card in stock, this store has two stations for customers to search their inventory. I was able to locate the cards I wanted in a matter of less than a minute. The prices were extremely fair. The layout was very easy to navigate and roomy. The restroom was clean. I have refrained from doing this review until I was absolutely sure my first experience wasnt just a fluke. I recently moved to the area and happened to drive past this place by chance on a Friday night. The staff not only answered all my questions but seemed to actually enjoy providing me service. The atmosphere was exciting and filled with laughter and chatter. I decided to return just to see if I would get the same experience and I was not disappointed. I also want to point out that every single time I have visited the store, the owner was present and actively engaged with the staff and customers. They had games of Magic, Pokemon, Yugioh, and Warhammer going on. The store literally excels in all categories but none of that is as important to me as the player atmosphere, so I will touch on that. Every time I visited the store to check it out, I did not bring any cards in the store. I was greeted by the players and asked if I played commander. I told them I didnt own a deck and multiple people offered to let me play with one of their decks, so I could join the fun. I was blown away by the kindness and the atmosphere of the players. I should mention that the players were very diverse in age and gender. There was not any bickering or fighting among the players, only laughter and excitement. If you are looking for a new home to play, I highly recommend this place. You will not be disappointed!ProsInventory Selection 5/5Prices 5/5Cleanliness 5/5Trading 5/5Atmosphere 5/5ConsI dont live closer

Re
Review №56

Two of my children enjoy Underground Games!!! YuGiOh and Magic!!! Great place for those older teens and young adults to socialize and get away from excess screen time!! Wish there were more options like this in the area!!!

Je
Review №57

Helpful staff, laptop available for customers to search card inventory, great atmosphere.

An
Review №58

The price is nice

OK
Review №59

Apparently they like cancelling peoples orders when they know they can make more money, by selling to someone else. Lowest of the low move on their part! Would avoid at ANY cost!

Ga
Review №60

Great DragonBall community. I come here every weekend for tournaments and the staff is always friendly and very helpful. Great selection of product as well.

El
Review №61

Employees are super helpful and it’s a friendly atmosphere. Thank you all

ii
Review №62

Hey does this place play yugioh and if so when because i want to get better. Thanks so much, gonna leave a 5 star because it looks nice

Dr
Review №63

Great environment to play any TCG or just hang out on a weekend.

Ja
Review №64

Great people and great owner. Hes a nice guy

Ps
Review №65

The whole atmosphere has changed and its only gotten better. I highly recommend this spot to play and just chill.

JI
Review №66

Great selection and wonderful staff, atmosphere was very open to players. Would like to see more board games and expansions but still for Pokémon and Magic the Gathering a large selection.

Sh
Review №67

This is still a great place to play, with great staff and lots of product. They added comic books and plushes and I love it! Highly recommend!

pa
Review №68

Wide range of products as well as a nice atmosphere for any and all age players.

Ka
Review №69

I don’t really know how the Yu-Gi-Oh tournaments work, so I was wondering how they work like all the stuff I have to bring, sperate decks, deck lists? So I got a little confused so I was just wondering if you could just give me a little rundown and guide on how the tournaments will work

Fa
Review №70

Was in town for a little while. Wish my local game store was as cool as this

De
Review №71

The guy running this store is very rude; his place is a bummer to actually play at

Da
Review №72

Horrible place, go anywhere but here. They rip people off, and sell product that has already been paid forEdit after store reply...First you sold it through tcg and it is against the rules to cancel a sale if bought after a price hike. You agreed to that when you created the account.Second, if it was on your site, or in your then you must honor the price listed on an item, that is the law.If you can not honor your agreement with tcg, or even honor your marked prices then you are a horrible greedy store, that will do anything to make a buck, even brake the law.

Li
Review №73

We need more places like this! Awesome board games, trading card, tables to try out new games, Lots of Pokemon stuff.

Ar
Review №74

In my opinion hands down this is one of the best shops in the central Texas area.

Je
Review №75

Great service and the people definitely know what they are talking about. Will do business here again!

Ni
Review №76

Great card selection and friendly staff, turnouts to tournaments have been great would recommend the shop to anyone who enjoys card games or any other table top game

Ri
Review №77

I love it here great community and great choices.

Re
Review №78

Horrible customer service. Friend bought 2 batterskulls on there online webstore for a good price and because of an unbanning the store decided not to honor there price and refunded him the money instead of following through the transaction. Very scummy would not dl buisness with them

Jh
Review №79

We buy our dice here. They have a nice selection.

ST
Review №80

Very nice and very respectful people know this place like the back of my hand my husbands home-away-from-home hes always there when hes not here!!!but I know its a clean safe place so I dont worry about him much when hes there lol!!

Th
Review №81

Got caught canceling order because seller wanted to sell cards at hirer price. Not the buyers fault. The seller shouldn’t have had a “technical error” for the system. Shady cop out. Stay away from. Was 17 when purchased. After unban seller cancelled and delisted for 41. Date and time of purchase were before all the spikes. Reporting to tcg player also

Mi
Review №82

Great shop and lots of friendly people. They have a wide range of IPs like DBZ Final Fantasy, Pokemon, ect... Me, im there any Friday i can get and the owner a good guy.Add: thanks 👌

Ri
Review №83

An associate purchased some cards through tcg. Over the weekend the price spiked and the order got Canceled and refunded then the same cards were reposted at twice the price. At first was unwilling to honor the price but supposidly decided to in the end. Once the cards arrive Ill update my review.I run my own tcg account along with the one for my lgs i frequent. It sucks not to catch a spike before the sell but it happens and I always honor what it was listed for. Its good buisness.

Lu
Review №84

Armando(the owner) goes above and beyond for the customer one of the most accommodating store owners Ive ever dealt with, truly a quality establishment.

pu
Review №85

Very nice people good prices

Jo
Review №86

Great store and comunitiy good place to play relaxing I recommend for everyone.

Au
Review №87

Will cancel your tcg order if a card spikes. Avoid business here. Shady practices.

Ju
Review №88

Fair prices and great customer service

Am
Review №89

No comment

Wi
Review №90

Love the place, staff is great, its like a home away from home...thats 3 towns away

Sa
Review №91

The best place to play card game in copperas cove. Magic, dragoball, final fantasy, and more!

Ju
Review №92

A great place to kill some time on table top gaming.

De
Review №93

Great community of people and you can tell by their organization that the workers put a lot of time and effort into the business

Co
Review №94

I order from their online store all the time. Great customer service.

Je
Review №95

Good place to spend time. Excellent staff and prices.

Ko
Review №96

In defensible canceling orders out of greed. I expected better service from a Texas company

Va
Review №97

Great place if your into trading cards!

Te
Review №98

Card games, mostly. But some miniature games available at this time. More in future.

Bi
Review №99

*Buyer Beware* Very shady online business practices, cancels paid online orders after product prices spike and then relists them at higher price.

Br
Review №100

Great store!

Information
51 Photos
100 Comments
4.3 Rating
  • Address:312 Cove Terrace Shopping Center, Copperas Cove, TX 76522, United States
  • Site:http://uggcardshop.com/
  • Phone:+1 254-238-8509
Categories
  • Book store
  • Trading card store
  • Comic book store
  • Game store
  • Hobby store
  • Miniatures store
Working hours
  • Monday:12–6PM
  • Tuesday:12–6PM
  • Wednesday:12PM–12AM
  • Thursday:12PM–12AM
  • Friday:12PM–12AM
  • Saturday:12PM–12AM
  • Sunday:12PM–12AM
Service options
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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