My wife bought a bike there today. The store carries a good inventory. What impressed me is that they took time to text pictures of the three bikes she was interested in so she could get a better idea of the colors. They quickly answered calls and texts. Rare service these days. The reason it mattered? We drove over three hours for a particular brand after a closer local store treated her poorly. We are loyal shoppers looking for relationships when it involves activities we are into and that require future purchases. They took time to pull out three bikes and adjust them for her comfort to do test rides. Not one hint of being inconvenienced by an avg recreational rider vs hard core road rider. The same was true with several other staff members. I watched four other customers come through...all got excellent treatment.
Experienced sales and support team. Every time I have a need with my road bike they are extremely responsive, and provide solutions. Reasonable service turn around times and prices.
I totally recommend No Boundaries Sport if you are looking for a superb service and high quality products. I called the store from abroad two weeks ago, since I was looking for an MTB that fits me (small frame + 27.5), a very challenging endeavor to be honest. I couldnt have asked for a better experience. Mik was super helpful! He even reserved the bike for one week, until I got to visit the store. The bike resulted to be the perfect fit. I received the best advice and also got the bike securely packed for international travel. I highly recommend NBS and will definitely come back!
Carlos attended us with a smile and with every intention of satisfying our needs. He was thorough and patient in explaining the different types of shoe brands. His expertise was quite evident. We are very thankful for his help.
Excellent place to buy a bike! The staff is super nice and friendly. A lot of options to choose and the customer service is great. I highly recommend this shop!
Great service! Luis was very helpful and was made sure we left as happy loyal customers
Awesome service!I didn’t expect to find a bicycle repair shop in the heart of Coral Gables. Well, No boundaries Sport repaired my daughter’s bicycle in no time.Also, their bicycle selection is great!
Good service and consideration to our needs. Excellent bikes and the quality that goes with it. Thank you Luis!
A+++++ excellent service, great prices! And good inventory!
Some super-friendly and nice people work at No Boundaries. I always get a good feeling just walking in. They take a genuine interest in what your are after before making any recommendations. Everything for my biking and most everything for my running comes from there.
Terrible customer service. Tried to exchange a pair of shoes given to me as birthday present and they didnt have the right size, they offered to get me the same shoe and I had to wait, until then, no problem. Got a notification to pick up the same shoe but smaller and the guy at counter took forever to exchange only to tell me I got the newer model (same shoe) and I had to pay around 50 bucks because it was a 2022 model and not the 2021 which apparently was on sale. Tried to explain the guy that is not what I was offered when I returned the shoe for exchange but he really didnt seem to care. I asked for a refund, and the guy didnt even try to keep me as a customer, I did get the refund and walked away, forever. I have been a business owner all my life and would have at least TRIED to close the deal and keep a happy customer.
The store is amazing, the staff is always helpful and they know how to make you feel welcome, good vibes always. There is a huge range of sports equipment and gear. If you are into cycling, it is THE place to be. Thank you for the great service!
Awesome store.They help me to find the perfect cruiser bicycle. Luis did the extra mile getting my bike delivery the same day.
No Boundaries Coral Gables is by far one of the best customer service in the area! Cecilia, Rodrigo, Pato, Israel and the rest of the team offer first class service. Always willing to help and to make you feel like youre at home. Highly recommended!
If you have an issue with your bike; JUST DO NOT GO THERE. I spend a week trying to get them to add oil to my hydraulic breaks. They could not do anything because they do not have oil. So, They suggested a service which I originally paid to fix the issue. On top, they want me to change my breaks in my second visit because they can not find the oil. Unbelievable and dishonest... this is just a pretty store...lack of skills
I came here this past weekend to buy some road cycling shoes and I couldnt have asked for a better experience. Nicola was so helpful and he even reached out to their other stores to make sure I got the right size. I highly recommend them and will definitely be going there in the future for all my cycling needs. They also have a great selection of hiking gear (bought apparel for a trip to Kilimanjaro a couple of years ago).
Purchased a bike for $3700 which arrived with a snapped Sram Apex Derailleur. The bike has never been used and cannot be ridden because of the broken part (it is the main chain). I phone the store weekly and they continue to give me the runaround. Can you imagine spending nearly $4000 on a broken bike and being told theres nothing they can do about it?I would stick to purchasing a bicycle from a larger chain store that has accountability to its customers
If you are a triathlete, cyclist, runner, hiker or just want to buy nice sport clothes, sport nutrition, accessories this is the place to go!!! They have everything for outdoor people no matter what your level of fitness is or your budget they always help you to get what you need, if they dont have it they will find it for you. Service is the best, they really have the knowledge about the products to give you the best recommendation. Its been 10years since I visited the store for the first time and never been disappointed
It is always a great experience to visit and shop at NBS. Everyone is highly attentive and amiable. The treatment is personalized, and everyone has great knowledge of the sports, brands, and general products. Recommendations and advices are always given. Kudos to Israel, Alex, a d Mic for always providing a world-class services.
Great service and good selection. Will definitely return.
Me, female, have been looking for a bike for a very long time. The world is out of stock on bikes my size. Finally, my husband finds this store carrying the road bike I need. We immediately head out to check it out. I was hoping for a proper fitting because I’ve been riding the wrong bike size for too long and have begun developing chronic pain on my elbow. I wanted to trade-in my bike and Ernesto was an honest advisor on how to best sell my old bike. When it comes to road biking, I admit I’m a very meticulous client. I ask a lot of questions and take my time making the best informed decision. Frank was patient with me. I’m so happy I walked out with my new sky-blue Specialized. I immediately tested it on the road and couldn’t be happier. I’ll be back in 30 days for my complimentary maintenance. Thanks guys!
Best place to go if you are a sports person, they have all the gear from accessories like watches, headphones, glasses, bike helmet to a wide variety of shoes and clothes. They really have it all at the best price. Also, people that work here are very helpful, they know all the products and give you the best experience!Ive been going for years and I always find what I am looking for. Highly recommended!
Amazing service from Nicola. He is extremely helpful and knowledgeable about the bikes and went above and beyond to assist you, If you’re looking for a bike or repair I would definitely recommend coming by! The shop has the best brands and variety of products and is in a good location.
Great store. Nice and helpful people
I had a great experience at No Boudaries. Even in this high demand market we are currently in, they were able to find the right bike for me. Israel went above and beyond to find what I was looking for. Great service and staff
Good quality equipment, competitive pricing and superior service 👊🏽😎🍻
Best Bike Shop in town. Kudos to all the friendly staff. Dont go anywhere else. This is the spot to take care of your bike needs.
If you need people who guide you that is right the place to go. Nick was such a great advisor in all my questions and his patience with me was absolutely amazing. in addition this is the place to find everything in sports gear. Fully recommended.
They have inventory and the staff knows what they are doing. They give good advice and are super nice and friendly.
Let me just start by saying No Boundaries is amazing. The most helpful & friendly people and most importantly very knowledgeable. They fixed my bike right away and they were able to identify the problem immediately. Their selection/inventory in the store is unbelievable. I love going there, I feel like a kid in a candy store! Thanks so much! Everyone is great.
If you need people who guide you that is right the place to go! Outstanding service and advise. Nicola was amazing! So nice and so helpful. Highly recommend.
Great detailed service!! Highly recommend
No Boundaries sport is really the only place you need to go when you need anything and everything that has to do with biking. Whether youre into mountain biking or road cycling, NO boundaries has what you need for bike riding. Competitive prices as well as discounts for regular customers is a perk. Israel and his crew are very friendly, very helpful and extremely knowledgeable. I love hanging out at this place and meeting other fellow cyclists. For service /or repairs No boundaries is a Top-notch. I highly recommend No Boundaries sport. Looking forward for future visits.
From the moment you enter you feel at home. Besides being all profesional and friendly, they welcome you as family. It’s not only about good service but orientation according to your needs.I highly recommend this store, it’s just more than a bike shop.Thank you guys; Luis, Adrian, Carlos, Isra, Joshua, Nico, best team ever.See you soon! Adri.
Friendly shop. Very helpful and honest.
Excellent service! Great products and a very complete store. Would definitely recommend.
Love this store! Thank you to the amazing staff, especially Israel for always taking care of me. Anything you need, they can help!
AMAZING SERVICE. THE BEST BIKE STORE IN MIAMI. GREAT MANAGER. THANKS RODRIGO.
Great place to have your bike serviced, they carry spare parts for almost any brand and they are very knowledge about what your bike needs, only place in Miami to have at least 2 technicians working every day, their catalog in clothing and accessories for your bike are second to no one, highly recommended place!!!
They were fantastic, specially Luis assisting me by telephone to sort out the best eMTB based on my need and requirement. Great service, great products, great bike store
Luis was excellent in helping me find the perfect shoes. This is a wonderful store!
No boundaries is the place to go if you are into cycling, running, trekking, and any kind of outdoor activity in Miami.It is the one-stop-shop for those who love to enjoy nature while practicing a sport.Best of all, the STAFF. Super “Buena Onda”, helpful, and very knowledgeable.
Great personal service. This weekend I had no plans for riding and had some things in my mind I needed to buy for my rides: helmet, lights and shoes. Got a text from Rodrigo on Friday for a Saturday ride of 70+ miles. It was a great ride with great people, with coffee and tequenos included. During the ride Rodrigo explained the different helmets offers in the market, had a discussing with others about different light offers, and for shoes had long discussing about shoes. After the Saturday ride got invited to a ride in Weston for the next day which was a great ride with new people. By the end of Sunday i went directly to No Bounderies with everything cleared of what I needed to buy. Ended up getting a new Giro pro light shoes, an Oakley helmet and Garmin radar light for the rear with the front Garmin head light. Great service, great price, but the most important I felt like family and had a great weekend.
This place is heaven on earth for any cyclist. The staff is phenomenal! Theyre always welcoming and looking out for your best interest.
Great knowledge for the purchase of hiking boots thank you Israël !
This is one of the best cycling stores in miami, and with a very professional attention, thanks guys for your help
Outstanding service (and price) provided on my Scott 2011 RoadBike which needed a new chain, bike tape, bearing overhaul and other adjustments/repairs (and as a bonus, a thorough cleaning that made it look like new). It felt brand new on my journey to Key Biscayne.Very knowledgeable and helpful staff....very impressed!!!
From the moment you walk in, youre treated like family. Their mechanic Patricio is Top-Notch, really knows the trade precision and accuracy are words that come to mind. Simply put, I wont trust anyone else with my road bike. I bought my bike from Josh, this man is your go to for fitting/technical questions. If you want to improve your speed come race day talk to Isabela shell get you there. Then theres Israel your overall bike specialist in all-riding styles. Ricardo from parts will make sure you never overpay. Rafael keeps your bike looking like the first day you bought it. Jorge has very integral skills. Karina is a sweetheart and if Cecilia cant find that item youve been searching for no-one can. Overall the staff is great. Excellent service every step of the way.
Ive been a No Boundaries customer for a few years now. The team there is great. They are knowledgable and focused on delivering an exceptional customer experience. I recently took 4 bikes (familys) in for service and they were very thorough when inspecting, making sure all necessary adjustments were made, and all was functioning properly.
Great customer service. Very attentive and helpful with your information.
Store owner was very nice and helpful, he took the time to call me regarding a negative experience at the store. Addressed it very professionally, i had a front gear issue, he took care of it in less than a minute, gave me helpful tips as well. Very pleased with the service provided to me. thank you
Having bought three (3) bikes this year at No Boundaries I can attest this has to be one of the best bike shops in South Florida. The staff is very friendly and knowledgable, the prices are reasonable...in fact they usually can match or better any price (ask for Israel), and of paramount importance, its head mechanic, Patricio Ayala, is The Best in Miami. My bikes feel safe and sound when they go for love and care at No Boundaries.
Great customer service and huge inventory! Will definitely shop at No Boundaries again.
I went in to look at a bicycle and unfortunately I forgot my mask. My fault. You offered me a mask. How nice of you. But $10.00 for a friggin mask while I look at your bikes. No thank you. Then I went to CREMA for lunch. Still didn’t have my mask. I told them I didn’t have one. They offered me a mask. Free. Yes thank you.
Staff is professional and very helpful. They also have a large assortment of ON running shoes.
Amazing bike store with excellent customer service! I called the store early today 2/7/19 to have my bike bottle holder cage screws fixed since one of the was loose on my frame and they told me to bring the bike in! Upon arrival the associates welcomed me with a smile and offered me help. Literally 5 minutes after my bike was fixed by the mechanic who you could tell knows what he was doing. I would highly recommend this store to anyone who would love to have their bikes serviced or fixed. They work extremely fast and with excellence. I assure you that will be taking your bike home like new after they finish with it.
By far my favorite bike shop in Miami. They have a great selection of items at affordable prices. Staff is very knowledgeable, friendly and very helpful. I would recommend anyone to go to no boundaries for all your biking needs!
I don’t know how this place has such good reviews. I ordered a bike from Linus a company out of Venice CA. It took several months to get the bike which was fine. But it says the bike would only take 5 days to get after delivery, the bike was delivered a week ago according to the online tracking. Finally after hearing nothing almost a week later I try to call them but the phone lines are down. I then go to the shop and the guy tries to tell me the bike just arrived yesterday. Well that’s a lie because I have the tracking for it. I say ok when will it be ready he says ok I will have it ready tomorrow. I call today (Wednesday) and he says Friday. There’s been zero communication, I don’t find this place efficient or helpful, will not have any more bikes delivered here.
This store has great selection of products, and is very well located at Coral Gables. I highly recommend visiting this store if you want to purchase anything related to biking and also mountain adventure sports.I changed my review as the store experience has improved significantly.
Only place I trust my bikes in Miami. Speedy and high quality.Staff is courteous and helpful
Very attentive and friendly staff. I was impressed by their service.
Staff was super nice and friendly especially Vanessa who helped me get my dream hardtail ! Highly recommend No Boundaries for any of your cycling needs .
Had the best experience purchasing a bike during this pandemic. Nick sent photos of all the options via text message and personally delivered the bike the next day, completely disinfecting it in front of us before leaving it at our home. The process was simple. Would definitely recommend No Boundaries and Ill be shopping here again for sure.
Been going to No Boundaries since I started cycling as I was referred by my cycling group 305ycle. Everyone there treats me with respect and with tremendous amount of attention. Every time I go there they immediately attend me right away & will give you the honest answer every time. Recently, I have been in contact with the manager Israel in reference to upgrading some components on my specialized & we did exactly that yesterday. He accepted my bike, added bontrager rims, pirelli wheels, & new tubes. Mounted & all... he gave it back to me in about 3 hours. They are swamped with work 24/7 but the fact that he was able squeeze me in & satisfy my needs so I can ride today says a lot. Hence I go back every time I need something or something is wrong with my bike. Also, I’m very picky with anything I need fixed to the point that I hover over people to see the work that’s being done but not in this case. I know it’s in good hands so I drop it off and leave. Take your bike for whatever you may need to No Boundaries & speak with anyone there or speak with Israel as he’s the manager & he will guide you in the right direction.
No Boundaries tuned up my two old mountain bikes and they are now like new. Service was exceptional and very good pricing. Definetly will return to this store.
Best Customer Service Experience! I went in there to look a part for my bike rack not only I got what I needed but Nicola installed it right on the spot and gave me great advise on maintenance and future repairs for my bike. 100% recommended to visit and support a local business 👍🏼👍🏼🚴♀️🏆
We LOVE No Boundaries Sport. Ron is so helpful and attentive. Wonderful customer service! Would highly recommend to all.
The associate, I think his name was Nick, was very knowledgeable and quite helpful about the exact shoe I needed for my issue-rich feet. He took all the time I needed and was patient with me as I flooded him with questions. This is the type of service you just cant get online so I am glad this store is in our community.
👍💪Fitlife💪🚴♂️305ycle
Im just a hot heat shorty they got love
This is the worse bike shop in Coral Gables & Miami.HORRIBLE service, staff seems always to be too busy to give good service.It took 7 days for them to review my bike and when I went there nothing was done.Do not go to this place, dont waste your time.
I walked in to buy a bike for my 4 year old son and the service was excellent. I wasn’t sure what to get and I was given several options, the person that helped us was very patient and knowledgeable. They even had my son test the bike and where very friendly which was very important to me. I will definitely be going back in the near future for a bike for myself. Great store in a great location.
The service of Nicola was fantastic. He fixed our three bikes and prepared us for a great time biking during this quarantine. I highly recommend them for getting outdoor gear and the after store service.
Great attention!!! Sincere staff at No Boundaries experienced, knowledgeable and positive!!!
Definitely recommend going here! They have excellent customer service, Israel was very knowledgeable. The store had lots of options and felt clean and safe during the current pandemic.
I been coming to No Boundaries Sport for almost a year since I got my road bike. I even got my wife a bike at No Boundaries not so long ago. They are all great people with one goal to make you feel like family! as the first day someone has been at their store or at any of their stores for that matter. let say this is the only shop I trust for anything when it comes to cycling, running outdoor gear you name it. They are just Great!!!
Israel and the team have always gone above and beyond to help me. I highly recommend.
Best store in Miami!!!
The only shop I take my bike to. Great mechanic and staff. Israel went above and beyond during a recent visit identifying a broken seat that I wasn’t aware of and teaching me some technical stuff about the bike. Highly recommend.
Great servIce
It was terrible customer service ever!!!! The store near me was in Doral but there was no bike that I wanted so the store in Doral recommended me to go the store in Coral gables. I did not go there if the store in Doral has the stock that I wanted. I even dont want to give a star here.The staff Francisco was terrible guy with rude attitude. I asked him some questions and he just answered no no no no. Another staff was helping me with doing everything but he got all credit from me. I never recommend this store to others... Just go to store in Doral, they are better customer service!!!!!
Thank you so much especially Frank for such an unforgettable sales experience. Aswell for having No Boundaries when it comes to having limited edition bikes in stock, like no~one else. Bless up & thx. to Ronnie for a wonderful delivery exp😉
By far the best bike shop in town and Ive been to several of them, they dont know it but I shop around.Great choice of products for all my needs, competitive prices, family-like service, work guarantee.Theyve help me with two bike upgrades, finding a new bike for my wife, setting up a new bike from the frame up, new shoes, clothes and accessories, all to my technical and financial satisfaction.Service extends to the road since many of them ride with us, so I also get advice on the road.Did I mentioned they are conveniently located at the heart of Coral Gables at the crossroads of Miami? Well now you know, and if you go at the right time they also offer you cafecito!!
Greatest bike shop in Miami! I had the greatest experience at No Boundaries Sport, Israel was a lifesaver! I had a race and my bike had some last min issues. After calling every store in the area No Boundaries Sport opened their doors to me and was able to help me get my bike fixed in time for my event! Israel was kind and patient and very thorough on his explanations. I couldn’t have asked for better service. I’ve been back to the store several times to shop for sports gear since not only are they the closest to an mini REI around here but their customer service is fabulous! I highly suggest you go check it out! Ask for Izzy if you Have any questions. He is experienced and such a cool dude !
As soon as I walked into the store I was greeted and felt welcomed. I went in for a pair of sneakers to start training for my upcoming marathon and I was immediately offered to get a running analysis at no cost. The staff is very knowledgeable and they where able to fit me based on my needs. I recommend anyone who is interested in biking, running, hiking to go to this store, you won’t regret!
Big thank you to NO BOUNDARIES and 305YCLE for being a part of my high performance cycling team and supporting me with my recent victory!
I went to three different places today searching for a bike. I’m so glad I found No Boundaries. They were very kind, answered all my questions and helped me with everything I needed. I was not only very happy with my purchase but even more so with the superb service. Looking forward to visiting again whenever I need anything for my bike. If you need a bike, this is the place to go. Thank you guys.
Best Bike shop in Miami!
Excellent shopThe staff gives full attention and try their best to help you with your needsChris was the sales person who helped meHighly recommend!!
Mechanic to busy to check my bike !Went to Key Biscayne and he checkedmy bike in ten minutes! Always shop aroundfor best service!
I had my two bikes picked up at my residence and delivered for regular routine service. The staff is professional and was very much pleased with the overall results .
No one ever answers the phone. If there is more interest in cycling, then staff accordingly rather than not answering customer calls
Horrible service. Dropped off my bike and was promised bike service would be done the next day. I called in at the end of the day almost at them closing the next day since no one had even gone as far as calling me to let me know what was going on. Their response was they didn’t even know. Completely unprofessional and unacceptable. Taking my business elsewhere where paying customers are actually given what promised.
The staff are really nice. I had messed up my bike chain on the side of the road. But thankfully someone from No Boundaries was able to fix it. They even offered to put air in my tires!
They really care for their customers. No matter how long it takes they will help you with the best attitude.Nice shop / Good people / Easy ParkingLook for Isabella - she is top